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Bewertungen von Al Nisaa Hotel and Spa

3 out of 5
Al Nisaa Hotel and Spa
Plot 23 Iganga Road, Jinja

Bewertungen

5,0
1 von insgesamt 4 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
0 von insgesamt 4 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 4 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 4 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 4 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,6/10

Sauberkeit

5,6/10

Personal & Service

2,0/10

Ausstattung

5,0/10

Zustand der Unterkunft

Bewertungen

2/10 – Ungenügend

Grace, Nairobi

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nothing to like! Staff and Expedia staff did nothing to help
Aufenthalt von 3 Nächten im September 2019

10/10 – Hervorragend

Julene

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay
We had a wonderful time staying at Al Nisaa. The staff was very friendly and helpful. Everything is kept nice and clean. The breakfast is great. We felt safe and well cared for.
Aufenthalt von 1 Nacht im August 2019
Antwort von jojo am 30. Sept. 2019
Dear Julene, Thank you for reviewing us and for appreciating our services and we hope to host you again. Thank you, Betty Joritah Hotel manager

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A huge disappointment
The hotel promised amenities that were not available. We booked a room that would sleep four people, based on the hotel website's description, but when we arrived, we learned that they only have rooms that sleep a maximum of three people. We were charged for a second room even though the room that we had booked and paid for on our reservation clearly said we had a room that sleeps four people. The reception staff was not helpful or friendly at all. This place was a huge disappointment, and I would not recommend it at all.
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Jojo am 30. Sept. 2019
Dear guest, we really do humbly apologize for not meeting your expectations as we have not been managing our property on Expedia but rather by a third party on our behalf and we really regret for all the inconveniences and we promise that next time you visit us you will find changes as i have briefed my front desk team about this. regards, Betty Joritah.

6/10 – Okay

William

Gut: Sauberkeit und Personal & Service
So So
Super friendly and helpful staff. 100% alcohol free property. Noisy front rooms (vehicle and pedestrian traffic).
Aufenthalt von 3 Nächten im Juli 2019
Antwort von FK am 18. Juli 2019
Dear Guest, Thank you for taking the time to review our property. We are glad that you were treated with kindness.