Rezeption

Bewertungen von Aerotel Jeddah - Transit Hotel in Terminal 1

Aerotel Jeddah - Transit Hotel in Terminal 1
King Abdulaziz International Airport T1, International Departure, Jeddah, Makkah Province

Bewertungen

6,8
4 von insgesamt 16 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 16 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 16 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 16 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 16 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,2/10

Personal & Service

10/10

Ausstattung

7,6/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Bernard

Mit dem Partner gereist
At first staff demand payment for room I booked and pay for already. One staff member wasn’t patient with me while I search for payment receipt. Fortunately another staff member found the record of payment preventing me from paying double.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Shamia

Gut: Sauberkeit und Personal & Service
A lot of work was being done when we were there. The usb lines didn't work.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jorge

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Samir

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I was not allowed to entre the airport
Aufenthalt von 1 Nacht im April 2024
Antwort von Aerotel Reservations am 15. Apr. 2024
Dear Mr. Samir,Aerotel Jeddah is an Airside Transit Hotel, we have made sure to have the full information available to all our guests under the Policy section, Special check-in instruction. We encourage to read details of properties before finalizing reservations as it may contain important information and to avoid any inconvenience. "PoliciesSpecial check-in instructionsFront desk staff will greet guests on arrivalAerotel Jeddah is located within the international departures area of King Abdul Aziz International Airport Terminal 1 (Airport Restricted). This property is accessible only to passengers departing on an international flight, and transit passengers connecting from an international flight to another international flight. Guests arriving on an inbound flight must not leave the transit area or clear arrival immigration. Guests departing from Jeddah city must be checked-in on an outbound international flight. Guests must be in possession of a valid boarding pass for an international flight and a valid travel document to access Aerotel Jeddah. To reach the hotel, transit passengers must first clear the security, then take the escalator to level 2; the hotel is located next to Duty Free. Guests must ensure they have sufficient time to utilize the hotel. Guests will not be able to access their checked-in baggage at the hotel, and the hotel is not responsible for guests checked-in luggage transfer during stay."

8/10 – Gut

Bushra

Gut: Sauberkeit und Zustand der Unterkunft
Liked that, convenient for long layover.
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Richard

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
The hotel is very unique as it is airside at Terminal One and very easy to get to the departure gates. The biggest problem is that if you are not transit passengers you can’t access the hotel without checking in and going through security. It would be nice if this was mentioned on your website. We were very lucky that a very kind gentleman arranged for us to check in at least 8 hours early and go airside which enabled us to use the hotel. Other personnel landslide said we could not go airside at 5pm as checkin started at 2.15am. So at least we had a comfortable sleep before boarding our flight at 7.30 Sunday morning.
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

M

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Marion

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
this was a lovely stay easy in transit of the airport no passport control security check when you arrive the room was nice and cold, very clean and quiet. lovely staff at the reception and in the hotel. easy and quick check in was in room in 3 minutes. no idea how people could ever give a negative feedback about this place. would def stay again hopefully soon on another stop and journey. thank you for your kindness
Aufenthalt von 1 Nacht im November 2023