Dear Christoph,On behalf of The St. Regis Jakarta, thank you for staying with us and sharing a valuable review of your recent experience at our property. We are very happy to hear that you were delighted with the service of our team during your stay and also excited to hear that you were impressed with the reception area and our bar environment. We sincerely apologize for the unpleasant incident that occurred during your stay at our hotel, as we always work hard to provide our guests to experience exquisite moments when staying with us. We have addressed this issue internally and are taking steps to ensure that it doesn't happen again and to improve our services in the future.Once again, we thank you for taking your valuable time to share your experience, we are looking forward to welcoming you again in the future. Sincerely,Desiree MerlinaDirector of Marketing Communications

Dear Mario,Thank you so much for your recommendation and for sharing your positive experience with us. We're delighted to hear that you enjoyed your stay and that you found our team to be very friendly.It's wonderful to know that you found our rooms to be great, and we're delighted that you felt comfortable during your time with us.We truly appreciate your kind words and recommendation. Providing exceptional service and ensuring our guests have a memorable experience are our top priorities, and we're delighted that we succeeded in doing so during your stay.We look forward to the pleasure of welcoming you back to The St. Regis Jakarta in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Desiree MerlinaDirector of Marketing Communications

Dear Chan Ju,Thank you so much for your glowing review and for choosing to share your experience with us! We're thrilled to hear that you found our hotel to be exceptional and that you appreciated our commitment to artistry and comfort.It's fantastic to know that our culinary offerings exceeded your expectations and that you found our staff to be kind and attentive.We're truly honored to be your first pick in Jakarta, and we look forward to continuing to exceed your expectations on future visits. Your kind words inspire us to continue delivering exceptional experiences to all our guests.We can't wait to welcome you back for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Desiree MerlinaDirector of Marketing Communications

Dear PAUL,Greetings from The St. Regis Jakarta. On behalf of the entire hotel team, thank you for sharing about your stay at The St. Regis Jakarta. I appreciate you taking the time to share your feedback. We hope to welcome you again soon in the future again, at The House of Astor.

Dear Rami,Greetings from The St. Regis Jakarta. On behalf of the entire hotel team, thank you for sharing your experience during your stay at The St. Regis Jakarta. We always aim to provide excellent service for every single guest, and once again I appreciate you taking the time to share your feedback. It has been an honor for us to have you with us, and we hope to welcome you again soon in the future again, at The House of Astor.Sincerely, Ricky Utomo Director of Marketing Communications

Dear Paul,Greetings from The St. Regis Jakarta.On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay at The St. Regis Jakarta. We always aim to provide excellent service for every single guest, and once again I appreciate you taking the time to share your feedback. We hope to welcome you again soon at The House of Astor.Sincerely, Ricky Utomo Director of Marketing Communications

Dear Vita, Greetings from The St. Regis Jakarta.On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay at The St. Regis Jakarta. We always aim to provide excellent service for every single guest, and once again I appreciate you taking the time to share your feedback. We hope to welcome you again soon at The House of Astor.Sincerely, Ricky Utomo Director of Marketing Communications

Dear Halik, Greetings from The St. Regis Jakarta.On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay at The St. Regis Jakarta. We always aim to provide excellent service for every single guest, and once again I appreciate you taking the time to share your feedback. We hope to welcome you again soon at The House of Astor.Sincerely, Ricky Utomo Director of Marketing Communications

Dear Aldo,On behalf of The St. Regis Jakarta team, I would like to thank you for the feedback, and we would like you to know that we felt honored to have you staying in our hotel.Once again, I appreciate you taking your valuable time to share your rating after staying at The St. Regis Jakarta.Sincerely,The St. Regis Jakarta