Sportbereich

Bewertungen von Swissôtel Jakarta PIK Avenue

4.5 out of 5
Swissôtel Jakarta PIK Avenue
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, Jakarta, Jakarta

Bewertungen

8,4

Sehr gut

52 von insgesamt 107 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
34 von insgesamt 107 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 107 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 107 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 107 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Roman

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sauber und sehr gemütlich.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sean Halpin am 13. Feb. 2024
Dear Roman,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

leslie, Lilyfield

Mit dem Partner gereist
Gut: Ausstattung
Great location
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Sean Halpin am 14. März 2024
Dear leslie, appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Ananda

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good experience. Nice decor. One feedback, the room was too cold but when turning on the heating it didnt work. There is a sewage smell in the toilet for room1948.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Sean Halpin am 15. Feb. 2024
Dear Siu Han,Grüezi. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Maida

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sean Halpin am 13. Feb. 2024
Dear Maida,Grüezi. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

6/10 – Okay

Siu Shan

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sean Halpin am 13. Feb. 2024
Dear Siu Han,Grüezi. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

4/10 – Schlecht

Mark

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Ausstattung
There was no hot water for my shower - even after running the water for 10 minutes. Just 1 person to check people in dispite the hotel being busy. Had to wait to long to get check in. The price is too high for this kind of service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Sean Halpin am 13. Feb. 2024
Dear Mark,Grüezi. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

ALVIN

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful, will stay again. 100%
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sean Halpin am 13. Feb. 2024
Dear ALVIN,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

BASSAM

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel with good staff and it's connected to the PIK mall also it's near the airport 10 minutes the area around is good also they good swimming pool.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Sean Halpin am 13. Feb. 2024
Dear BASSAM,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Joyce

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed last August and I love it. I booked again for my brother last Monday and he have no complaints. The staffing are so friendly and helpful. The hotel close to the mall, foods area and others entertainment. The service was great. My only concern is just kinda too dark in the hallway going to the rooms need more bright lights. But I’ll definitely stay again at this hotel.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Sean Halpin am 10. Dez. 2023
Dear Joyce,Grüezi!We are very thankful that you took the time out to leave us a 5 stars review. It gives us a great pleasure to know you have a fantastic experience with us and we look forward to having you again soon!Best regards,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Collin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Sean Halpin am 10. Dez. 2023
Dear Collin,Grüezi!We are very thankful that you took the time out to leave us a 4 stars review. It gives us a great pleasure to know you have a fantastic experience with us and we look forward to having you again soon!Best regards,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Kelvin

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sean Halpin am 28. Okt. 2023
Dear Kelvin,Grüezi!We are very thankful that you took the time out to leave us a 4 stars review. It gives us a great pleasure to know you have a fantastic experience with us and we look forward to having you again soon!Best regards,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

CHUANLONG

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Sean Halpin am 28. Okt. 2023
Dear CHUANLONG,Grüezi!We are very thankful that you took the time out to leave us a 4 stars review. It gives us a great pleasure to know you have a fantastic experience with us and we look forward to having you again soon!Best regards,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

oksoon

Geschäftlich gereist
Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sean Halpin am 28. Okt. 2023
Dear Tow Hin,Grüezi!We are very thankful that you took the time out to leave us a 4 stars review. It gives us a great pleasure to know you have a fantastic experience with us and we look forward to having you again soon!Best regards,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

6/10 – Okay

Chang Hyup

Gut: Ausstattung
Basic quality.. Breakfast was good which costs IR302k = USD20 No bath tub, just shower booth Shopping mall is right next to hotel, but most of stores close at 10pm.
Aufenthalt von 3 Nächten im September 2023
Antwort von Sean Halpin am 30. Sept. 2023
Dear Anna,Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Tow Hin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is not bad , breakfast not so
Aufenthalt von 5 Nächten im August 2023
Antwort von Sean Halpin am 3. Sept. 2023
Dear Tow Hin,Grüezi!We are very thankful that you took the time out to leave us a 4 stars review. It gives us a great pleasure to know you have a fantastic experience with us and we look forward to having you again soon!Best regards,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

4/10 – Schlecht

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Sean Halpin am 10. Juli 2023
Dear Anonymous,Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Wai Hong

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Sean Halpin am 10. Juli 2023
Dear Wai Hong,Thank you for the great review of our hotel. We are glad that you enjoyed your stay.However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope to see you again very soon.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

OBO

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Sean Halpin am 9. Juni 2023
Dear OBO,Thank you for the great review of our hotel. We are glad that you enjoyed your stay.However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope to see you again very soon.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Sean Halpin am 26. März 2023
Dear Anonyumous,Thank you for the great review of our hotel. We are glad that you enjoyed your stay.However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope to see you again very soon.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

2/10 – Ungenügend

Anna

Aufenthalt von 1 Nacht im März 2023
Antwort von Sean Halpin am 23. März 2023
Dear Anna,Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wifi need a bit of improvement
Aufenthalt von 4 Nächten im März 2023
Antwort von Sean Halpin am 23. März 2023
Dear Anonyumous,Thank you for the great review of our hotel. We are glad that you enjoyed your stay.However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope to see you again very soon.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Evelyn

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice room, good service. Needs to work on the lights. It’s too dark even in the bathroom. We need brighter bathroom for make up.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Sean Halpin am 23. März 2023
Dear Evelyn,Thank you for the great review of our hotel. We are glad that you enjoyed your stay.However it is to my regret that we did not meet your expectations in some areas; please allow me to express my sincerest apologies. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We hope to see you again very soon.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Chun Sik

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
All
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Sean Halpin am 23. März 2023
Dear Chun Sik,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modern and luxurious I would recommend to anyone staying in Jakarta as its in the area that is clean and safe for tourist.
Antwort von Sean Halpin am 20. Feb. 2023
Dear Jason,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Andrew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Februar 2023
Antwort von Sean Halpin am 12. Feb. 2023
Dear Andrew,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Lau

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is next to the shopping mall. So it’s convenient to get all the nasty within the area. The restaurant within the hotel end of shopping mall have wide range of selection for dining. The hotel room dusty is well spaced and clean. The staff is friendly and helpful to decorate my room I pre-requested. From the room at my level is a unblock.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Sean Halpin am 7. Feb. 2023
Dear LauI appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

HEECHUL

Aufenthalt von 5 Nächten im November 2022
Antwort von Sean Halpin am 7. Feb. 2023
Dear HEECHUL,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

John Jr

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2023
Antwort von Sean Halpin am 7. Feb. 2023
Dear John,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

KWOK KEUNG

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Sean Halpin am 15. Jan. 2023
Dear KWOK KEUNG,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Justin

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Nice hotel
Antwort von Sean Halpin am 15. Jan. 2023
DearJustin,Grüezi. My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

2/10 – Ungenügend

Antonius

Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Sean Halpin am 31. Dez. 2022
Dear Antonius,Grüezi. My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

SUNGHOON

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Sean Halpin am 24. Dez. 2022
Dear SUNGHOON,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

6/10 – Okay

See Yue

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I think the TV menu needs to improve as I took almost an hour to see in room dining menu. The program is lagging. And on the 2nd night, the TV on itself in the middle of the night.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Sean Halpin am 24. Dez. 2022
Dear See Yue,Grüezi.Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

jeni agustin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Sean Halpin am 10. Dez. 2023
Dear jeni agustin,Grüezi!We are very thankful that you took the time out to leave us a 4 stars review. It gives us a great pleasure to know you have a fantastic experience with us and we look forward to having you again soon!Best regards,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Leng Teck

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
Great breakfast spread, Near the airport. Conveniently located at Pik area. Easy to flag taxis from hotel. Next to Pik Avenue mall. mall has many restaurants and cafes.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Sean Halpin am 26. Nov. 2022
Dear Leng Teck,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Fernando

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice Customer Service
Aufenthalt von 1 Nacht im November 2022
Antwort von Sean Halpin am 26. Nov. 2022
Dear Fernando,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Fernando

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
cUSTOMER SERVICE IS GREAT!
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Sean Halpin am 6. Nov. 2022
Dear Fernando,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Jacqueline

Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Sean Halpin am 6. Nov. 2022
Dear Jacqueline,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Satish

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Sean Halpin am 26. Okt. 2022
Dear Satish,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Yunting, Manhattan

Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Sean Halpin am 21. Jan. 2023
Dear Yunting,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Sugiarto

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Sean Halpin am 19. Okt. 2022
Dear Sugiarto,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Sugiarto

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Sean Halpin am 19. Okt. 2022
Dear Sugiarto,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

8/10 – Gut

Chan

Aufenthalt von 1 Nacht im September 2022
Antwort von Sean Halpin am 19. Okt. 2022
Dear Chan,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

ling, BATANG

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
clean, quite, and convenient
Aufenthalt von 1 Nacht im September 2022
Antwort von Sean Halpin am 23. Sept. 2022
Dear ling,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

6/10 – Okay

Thomas Irawan

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Disappointing for such a good location
Room condition is not as clean as projected. One of the rooms we checked in has foul smell with Molly air-conditioning. Drainage system in the bathroom is not working well.
Aufenthalt von 2 Nächten im September 2022
Antwort von Sean Halpin am 16. Sept. 2022
Dear Thomas Irawan,Grüezi. My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. Thank you for taking the time to tell us about your experience about your recent stay with us. Allow me to express my sincere apology for not being able to deliver the service up to your expectations. At Swissôtel Jakarta PIK Avenue, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Trixie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2022
Antwort von Sean Halpin am 16. Sept. 2022
Dear Trixie,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Vincent Bernard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic BED and Pillow Combi! Great location!
What started out as a disappointing checkin quickly became a fantastic stay. Cudos to Miss Karen and Manager Ricky for going all out to let me feel real SwissHospitality! I will definitely be back pretty soon. The location is one of the best areas in Jakarta that Ive tried that is connected to the mall. The pillow and bed was so comfortable Id rate it a perfect 10 among the hotels that Ive tried. Thanks and cheers!!!
Aufenthalt von 1 Nacht im September 2022
Antwort von Sean Halpin am 10. Sept. 2022
Dear Vincent Bernard,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Nicolas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2022
Antwort von Sean Halpin am 27. Aug. 2022
Dear Nicolas,My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Eddy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable and great vicinities
Aufenthalt von 3 Nächten im August 2022
Antwort von Sean Halpin am 18. Aug. 2022
Dear Eddy, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

10/10 – Hervorragend

Fernando

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Customer a service is superb! All staff are very helpful
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Sean Halpin am 2. Aug. 2022
Dear Fernando, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue