Außenbereich

Bewertungen von Mercure Jakarta Gatot Subroto

4 out of 5
Mercure Jakarta Gatot Subroto
Jalan Gatot Subroto Kav. 1, Jakarta, Jakarta

Bewertungen

9,0

Wunderbar

64 von insgesamt 115 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 115 Gästebewertungen haben eine Bewertung von 8 - Gut" "
11 von insgesamt 115 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 115 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 115 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,6/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

ken-ichiro

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
とても綺麗なホテルで眺めも良かったです。日本語を話せるスタッフはいないので英語でのやり取りになりますが、対応はすごく丁寧でした。
Aufenthalt von 1 Nacht im Mai 2024
Antwort von David am 22. Mai 2024
Dear Mr. Ken,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

6/10 – Okay

Owen, Singapore

Geschäftlich gereist
Gut: Personal & Service
Bring earplugs. It’s next to a highway and the noise from traffic vibrates through your bones. Otherwise the hotel is fine and staff are excellent.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von David am 22. Mai 2024
Dear Owen,Warmest greetings from Mercure Jakarta Gatot Subroto,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconveniences you experienced during your visit. Our team strives to provide exceptional service, and it's disheartening to learn that we fell short of your expectations.We take all guest feedback seriously, and we genuinely value your input and are committed to making the necessary improvements to enhance our guests' overall satisfaction.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future and provide you with a much improved experience.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

Jeonghwa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
시설과 친절 아주좋았어요~~ 근데 근처에 걸어서 갈수있는곳은 전혀없어요~ 택시로 5~10정도에 갈만한곳은 있어서 다행이었지만...
Aufenthalt von 2 Nächten im Februar 2024
Antwort von David am 27. Feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

Getty Hendry

Aufenthalt von 1 Nacht im Februar 2024
Antwort von David am 27. Feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

yohanes

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von David am 18. Feb. 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

SHINSUB

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von David am 10. Feb. 2024
Dear Shinsub,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

6/10 – Okay

Jeong Hun

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Januar 2024
Antwort von David am 10. Feb. 2024
Dear Jeong Hun,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

Masashi TAKANO

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Quality of breakfast is so high with heartful hospitality. The restaurant is available as a meeting/working space in daytime. No nice restaurant and convenience store nearby the area.
Aufenthalt von 13 Nächten im Januar 2024
Antwort von David am 10. Feb. 2024
Dear Masashi, Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

Hyungseok

Aufenthalt von 3 Nächten im Januar 2024
Antwort von David am 10. Feb. 2024
Dear Hyungseok,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

Kristofer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von David am 29. Jan. 2024
Dear Kristofer,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

GAB PYO

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von David am 29. Jan. 2024
Dear Gab Pyo,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

chong koon alvin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good service Good n fast housekeeping Nice food
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von David am 31. Dez. 2023
Dear Mr. Chong Koon AlvinWarmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

Isamu

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von David am 20. Dez. 2023
Dear Isamu,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

Yoshitaka

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von David am 19. Dez. 2023
Dear Mr. Yoshitaka,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

MinWoo

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von David am 19. Dez. 2023
Dear Mr. MinWoo,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

jinhan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023
Antwort von David am 19. Dez. 2023
Dear Jinhan,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

SANG HO

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023
Antwort von David am 19. Dez. 2023
Dear Sang Ho,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

DAE HUN

Aufenthalt von 12 Nächten im November 2023
Antwort von David am 19. Dez. 2023
Dear Mr. Dae Hun,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
快適なホテル
繁華街からは少し遠いが、快適に過ごせる。朝食のブュッフェメニューが毎日変わるのは素晴らしい
Aufenthalt von 9 Nächten im November 2023
Antwort von David am 19. Dez. 2023
Dear Mam/Sir,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

Toshio

Aufenthalt von 1 Nacht im November 2023
Antwort von David am 19. Dez. 2023
Dear Mr. Toshio,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von David am 19. Dez. 2023
Dear Mam/Sir,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

Mohamed Ali

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay at this hotel. The room was very well appointed, had a great view and the bed is comfortable. The staff is very helpful and responsive. On our first day, our room neighbors had 2 rooms and they were making so much noise in the hallway from 4:45am to 7am that it woke us up. The receptionist handled the situation very well and agreed to change our room. The only con I can see with the rooms is that you can hear your neighbor's room bell, which might bother you. We will definitely be back!
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von David am 19. Dez. 2023
Dear Mr. Ali,Warmest Greetings from Mercure Jakarta Gatot Subroto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rizky Justian DavidRoom Division Manager

10/10 – Hervorragend

Soohyun

Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Hyunho

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

KOTARO

Aufenthalt von 8 Nächten im August 2023

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I was pleasantly surprised at how new, clean and comfortable this place is. The front desk staff and other staff were very kind and helpful. The room is spacious and very clean. The view from the room is also spectacular that you can even enjoy the night view of Jakarta. The breakfast was delicious with many menu provided. Overall a very good stay here!
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

Sue Phay

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Well maintained hotel. Room is clean and breakfast spread is good. Staffs are also helpful.
Aufenthalt von 5 Nächten im August 2023

10/10 – Hervorragend

Jiun Jack

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2023

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
新しくて綺麗
Aufenthalt von 5 Nächten im Juli 2023

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
ちょっと郊外だが新しく綺麗
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2023

8/10 – Gut

Jeong Shick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
가성비 좋은 호텔
자카르타 시내에 위치한 호텔로 방문처가 가까워 예약했는데 대부분 만족스러웠습니다. 체크인시 전망 좋은 방을 부탁했는데 바로 방을 바꿔주었고 처리 속도도 빠른편 입니다. 룸 컨디션이나 조식도 만족했으며, 가성비도 좋았습니다. 다만 방에 욕조가 없어 조금 아쉬웠습니다. 전반적으로 직원 교육이 잘 된 호텔이라는 생각을 했습니다.
객실
객실
수영장
Aufenthalt von 2 Nächten im Juni 2023

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Service Dropped
the service has been dropping quite significantly. used to be my favorite hotel. not sure will be back again next time. hope it improves.
Aufenthalt von 2 Nächten im Juni 2023

10/10 – Hervorragend

ki soo

Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Josephine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely stay
Our first trip to Jakarta & we love this hotel. Room is very clean, size is big, bed is comfy and staff are very helpful. The only thing is the hotel is right beside the highway so a little traffic noise can be heard during the night but it’s acceptable.
Aufenthalt von 3 Nächten im Juni 2023

10/10 – Hervorragend

chu

Aufenthalt von 4 Nächten im Mai 2023

10/10 – Hervorragend

ARNAV

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A good hotel for business stays.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Yohanis am 30. Mai 2023
Dear Arnav,We very much appreciate your comments regarding your stay at the Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Yohanis SumeleFront Office Manager

8/10 – Gut

Mohammad, London

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in/Front desk - Great staff Lovely rooms. Although thin walls/doors and you can hear the room next door through the gap in the doors for adjoining rooms. On site restaurant lacked knowledgeable staff and overpriced poor quality food that was served cold and very slow service. Pool area - well staffed and worth a visit. Not much to see or do on foot in the local area. Overall - value for money.
Aufenthalt von 3 Nächten im März 2023
Antwort von Artas Widiantara am 20. März 2023
Dear Mr. Mohammad,Thank you for taking the time to tell us about your experience at the Mercure Jakarta Gatot Subroto. we do apologize that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with 100% satisfaction.Sincerely,Artas WidiantaraFront Office Manager

10/10 – Hervorragend

ivan benny

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Artas Widiantara am 28. Feb. 2023
Dear Mr. Ivan Benny, Greetings from Mercure Jakarta Gatot Subroto!We very much appreciate your feedback regarding your stay at Mercure Jakarta Gatot Subroto. It is always a pleasure to receive positive feedback. We will share your feedback with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Artas WidiantaraFront Office Manager

10/10 – Hervorragend

Yohanes

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best gym and pool in central jakarta!
I am surprised by the size of the room. I think it is bigger and well decorated compared to other 4 star hotels.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Artas Widiantara am 28. Feb. 2023
Dear Mr. Yohanes,Greetings from Mercure Jakarta Gatot Subroto!Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before.Once again a Huge thank you for the review and look forward truly to your next visit to your second home here.Sincerely yours,Artas WidiantaraFront Office Manager

10/10 – Hervorragend

JUNGWOO, SEOUL

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

8/10 – Gut

Francis

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Good for a overnighter
A good hotel for a quick overnight stay. Staff could be a little more helpful at checkin.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Artas Widiantara am 9. Jan. 2023
Dear Mr. Francis,Greetings from Mercure Jakarta Gatot Subroto!We are delighted to read that you had an excellent experience and enjoyed our services. Thank you for your constructive feedback as well and we have shared with our concerned team and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance. At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Artas WidiantaraFront Office Manager

10/10 – Hervorragend

Jian Zhi Abel

Nice hotel. will come back again
Antwort von Artas Widiantara am 16. Dez. 2022
Dear Mr. Jian Zhi Abel, Greetings from Mercure Jakarta Gatot Subroto! Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas WidiantaraFront Office Manager

6/10 – Okay

Paul

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Disappointed ☹️
Hotel was ok, quiet comfortable. However, breakfast was such a letdown: tasteless, bland and mass produced. The restaurant was overcrowded and the service was poor, tables with no cutlery and food choices were limited. In summary, rooms are nice and comfortable as per the 4* rating but, restaurant and food are definitely 2* at most. For the same price try the Aston.
Aufenthalt von 2 Nächten im November 2022
Antwort von Artas Widiantara am 24. Nov. 2022
Dear Mr. Paul,Warmest greetings from Mercure Jakarta Gatot Subroto!It is always a pleasure to receive your constructive feedback regarding your stay with us here. We have shared with our concerned team and we are sincerely apologize for any inconvenience caused. We will keep on improving our effort in giving a better performance.At Mercure Jakarta Gatot Subroto, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future with 100% satisfaction.Kind Regards,Artas WidiantaraFront Office Manager

10/10 – Hervorragend

Teng Lung

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2022
Antwort von Artas Widiantara am 16. Dez. 2022
Dear Teng Lung,Thank you for your rating of our hotel. Your feedback will assist us in improving our service and hospitality for the next guest or your next visit. We look forward to welcoming you back for another great stay.Kind Regards,Artas WidiantaraFront Office Manager

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
キレイなホテルです
30階の部屋に4日間滞在中、朝でも夜でもシャワーの温度が一度も安定しませんでした(急に熱くなったり冷たくなったりを繰り返す) レストランなどが近くにないので、ホテルのレストランかデリバリー、又は車で出かける必要があります 部屋はキレイでとても快適でした ブッフェ式の朝食もとても美味しかったです
朝食ブッフェは日替わりのインドネシア料理が中心
朝6時からの営業がありがたいです
Aufenthalt von 4 Nächten im November 2022
Antwort von Artas Widiantara am 24. Nov. 2022
Dear Our valued guest, Greetings from Mercure Jakarta Gatot Subroto!Thank you for taking the time to share your review. It is great to read your wonderful comments and to know that your stay was an enjoyable one.We will surely inform all of the entire team about your compliment, therefore everyone will be motivated in keeping up the great service more better than before.We are looking forward to welcoming you back at our hotel in near future.Our Best regards,Artas WidiantaraFront Office Manager

8/10 – Gut

CHIN CHOON

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location and the friendly service
Aufenthalt von 4 Nächten im August 2022
Antwort von Artas Widiantara am 29. Aug. 2022
Dear Mr. Chin Choon, Greetings from Mercure Jakarta Gatot Subroto! Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance.Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas WidiantaraFront Office Manager

10/10 – Hervorragend

Gajanan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Aufenthalt von 12 Nächten im Juli 2022
Antwort von Artas am 4. Aug. 2022
Dear Mr. Gajanan, Thank you for choosing Mercure Jakarta Gatot Subroto as your preferred accommodation in South Jakarta and taking the time to share your positive review with us. We are very pleased to know that your stay was an enjoyable one. Your satisfaction towards our service will be shared to the entire team to ensure the good service will remain in the future and we will keep on improving our effort in giving a better performance. Looking forward to welcoming you back at our hotel in the near future. Our best regards, Artas Widiantara Front Office Manager

10/10 – Hervorragend

Narath

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff are useful
Great staff with great services
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Artas am 4. Aug. 2022
Dear Mr. Narath, Greetings from Mercure Jakarta Gatot Subroto! Thank you so much for taking the time to post the wonderful feedback given and to pass on your kind comments about your experience with us. We were delighted to know that you were so pleased with our service during your stay here with us. Hopefully we could welcome you back with a better service than before. Once again a Huge thank you for the review and look forward truly to your next visit to your second home here. Sincerely yours, Artas Widiantara Front Office Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
The room was clean and comfortable. Breakfast was good, Just the water in the pool could be changed more ofter.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von David am 28. Juni 2022
Dear Mr. Seunghwan Oh, Thank you for your review of our hotel. Regarding water in the swimming pool that has not exceeded your expectations, we have been share to related department. We strive to provide a superior service experience for every guest therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the constraints and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincere regards, Rizky Justian David Room Division Manager