Booked a non smoking room, but been given a smoking room. Excuse was that they do not have non smoking room available. I booked this hotel months before.
Sink was stuck and needed service man to fix, as well TV not working. Needed to be fix as well. Hotel promised to change room next day. If they don't, I will never book at this hotel again.
At check in reception does not even tell me that they put me in a smoking room. Even after my complaint, nothing from hotel side.