Dear Urszula,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and for taking the time to share your comments regarding your recent stay at our hotel.We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are looking forward to welcome you back at Crowne Plaza Istanbul Florya.Best regards,

Değerli Misafirimiz Akif Bey,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla,Begüm GirginGuest Experience Director

Dear Murat,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely,Begüm GirginGuest Relations Manager

Dear Vincent,Thank you for sharing this glowing review!We are delighted to hear about your experience! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.We'd love to share another positive, fun experience with you in the future. Have a fantastic day!Best regards,Begum GirginGuest Experience Director

Dear Andreas,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begum GirginGuest Experience Director

Dear Ahmed,Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. Concerning your remark, we have already shared your comment with the related department and taken the necessary notes. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you backKind Regards,Begüm GirginGuest Experience Director

Dear Cenk,Thank you for choosing to stay at Crowne Plaza Istanbul Florya and providing your honest feedback.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team.Sincerely,Begüm GirginGuest Experience Director

Değerli Misafirimiz Hidayet,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılarımı sunarım.Saygılarımla,Begum GirginMisafir Deneyimi Direktörü

Dear Aysun,We would like to thank you for taking the time to share your experience at Crowne Plaza Istanbul Florya. We are also happy to understand that you have enjoyed our hotel. We are delighted to learn that we managed to reach your expectations; which is our major goal and you were pleased with our ideal location next to the worlds biggest thematic aquarium İstanbul Akvaryum and the shopping mall Aqua Florya offering easy access to the restaurants and recreational areas around. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind RegardsBegüm Girgin Guest Experience Director

Dear Carina,Thank you for choosing to stay with us. We are delighted to learn that you were pleased with our friendly staff and ideal location. Concerning your remark, ı would like to kindly inform you that our woman hairdresser is outsource company and we will invesigate the sutiation .Thank you for your feedback. Once again thank you for your visit and we look forward to welcome you soon.Kind RegardsBegüm GirginGuest Experience Director

Dear Wioletta,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note. Please accept my sincere apologies and be assured that your feedback will be shared with the relevant departments in order to take immidiate action.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Sincerely,Begüm GirginGuest Experience Director

Dear Hidayet,Thank you for staying with us. We truly appreciate you for taking your time to write this fantastic review. Your honest feedback is of great value for us as well as your personal recommendations. It makes us very happy to know that you had an overall divine stay at our hotel and we are thankful for your kind compliments. It is indeed all our pleasure to have you here, and we already look forward to welcome you back in the future.Kind Regards,Begüm GirginGuest Experience Director

Dear Guest,It's our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and on behalf of all the team members of our hotel, I would like to thank you very much for sharing your review. We are delighted to learn that we managed to reach your expectations which is our major goal and you were pleased with our excellent service . All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon.King Regards ,Begüm GirginGuest Experience Director

Dear Hamide,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely, Begüm GirginGuest Relations Manager

Dear Markus,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely, Begüm GirginGuest Relations Manager

Dear Sascha ,Many thanks for your review of your recent stay at Crowne Plaza Istanbul Florya. We are delighted that you generally enjoyed your stay and appreciate you taking the time to let us know. We hope to have the pleasure of welcoming you back in the near future.Kind RegardsBegüm GirginGuest Relations Manager

Değerli Misafirimiz Songül Hanım,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

Değerli Misafirimiz Alpaslan Bey,Crowne Plaza İstanbul Florya'yı tercih ettiğiniz çok teşekkür ederiz. Mükemmeli yakalamak adına sizden gelen yorumlar, bizler için her zaman çok kıymetli,siz değerli misafirlerimizin görüşleriyle çok daha iyi olacağımızdan hiç şüphemiz yok. Beklentilerinizi karşılayamamış olmak ve sizlere personel ve hizmetler açısından olması gerektiği gibi mükemmel bir Crowne Plaza deneyimi yaşatamamış olduğumuzu duymak bizi son derece üzdü. Değerlendirmeniz yöneticilerimizle paylaşıldı,titizlikle gerekli aksiyonların alınacağından emin olabilirsiniz. Her zaman daha iyisini hedeflediğimiz misafir memnuniyeti odaklı hizmet anlayışımızla Crowne Plaza İstanbul Florya'da sizleri tekrar ağırlamak isteriz.Saygılarımızla,Begüm GirginMisafir İlişkileri Müdürü

Değerli Misafirimiz Taylan,Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım.Saygılarımla,Begüm GirginMisafir İlişkileri Müdürü

Dear Thomas,We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go on a negative note. Please accept my sincere apologies and be assured that your feedback will be shared with the relevant departments in order to take immidiate action.We do hope you can give us another chance so that we can turn your negative experience into a positive one.Kind Regards,Begüm GirginGuest Relations Manager

Dear Nina,Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us.We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul.Yours Sincerely, Begüm GirginGuest Relations Manager

Değerli Misafirimiz, Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güler yüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm Girgin Guest Relations Manager

Dear Valued Guest,Thank you very much for taking the time to write about your experience at Crowne Plaza Istanbul Florya. I regret to read your comments regarding the cleaning services and noises from our restaurant and wish I had known about these issues during your stay with us so that I could address them immediately. We apologize for not having met your expectations and hope you can give us another chance to turn your negative experience into a positive one. Sincerely,Begüm GirginGuest Relations Manager

Değerli Misafirimiz Hidayet Bey, Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güler yüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm Girgin Guest Relations Manager

Değerli Misafirimiz Hidayet Bey, Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güler yüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Begüm Girgin Guest Relations Manager

Dear Mohammed Firas, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your feedback regarding your recent visit. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Kind Regards, Begüm GirginGuest Relations Manager

Dear Peter, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm Girgin Guest Relations Manager

Dear Derya, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your feedback regarding your recent visit. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Kind Regards, Crowne Plaza İstanbul Florya

Dear Senel, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely, Begüm Girgin Guest Relations Manager

Dear Akif, It was a great opportunity for us to welcome you at Crowne Plaza İstanbul Florya and I would like to thank you very much on behalf of whole team members as well as our management for preferring our hotel. Your comments about our location next to Istanbul Akvaryum and Aqua Florya shopping mall are highly appreciated by all our guests. Also thank you for mentioning our friendly staff and modern gym. Please let me kindly share that our management seriously considers all the feedbacks received from our guests in order to ensure that we supply the best service and conditions to our guests which they definitely deserve. Definitely looking forward to welcoming you to our property again soon. Sincerely yours, Begüm Girgin Guest Relations Manager

Dear Yalcın, Thank you for taking a moment to share your feedback, I am pleased to hear you like our location and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you back Kind Regards, Begüm Girgin Guest Relations Manager

Dear Roger, Thank you for taking the time to tell us about your experience at Crowne Plaza Istanbul Florya. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely Yours, Begüm Girgin Guest Relations Manager

Dear Cihanger, Thank you for taking a moment to share your feedback, I am pleased to hear you like our hotel and that you enjoyed your recent stay with us at Crowne Plaza Istanbul Florya. I hope that you will choose our hotel again next time you stay in the area and we will look forward to welcoming you back. Kind Regards, Begüm Girgin Guest Relations Manager

Dear Günay, Thank you very much for your nice comments. We are glad that we were able to provide quality service and fulfill your every desire during your stay with us. We are looking forward welcoming you back at Crowne Plaza Florya, Istanbul. Yours Sincerely,

Dear Alpaslan, Feedback such as yours is very inspiring and helps us to improve our service and product consistently. As a Crowne Plaza Istanbul Florya Hotel we always pledge to provide the finest, personalized service and facilities to our guests. Please accept my sincerest apology for not complying with our promise due to the room service during your stay here. I have personally shared your comments with relevant departments who will ensure that improvements are made. I hope that this incident does not deter you from returning to Crowne Plaza Istanbul Florya. Please let me know when you are intending to travel to Istanbul so I may personally ensure that you are well taken care of and more important to show you improvements in the concerned areas. Looking forward to welcome you soon to "your home" in Istanbul, I remain Yours Sincerely,

Dear Khalil M, Thank you for your candor and feedback. I want to personally apologize for the inconveniences you experienced and the breakfast that did not meet your expectations. All of your comments are very much appreciated and I have shared your feedback with the relevant department heads and we work to address the concerns you have indicated. In this light, we would like to thank you very much for your review and taking the time to share your experience with us on this platform. We hope that you will visit us again and give us an opportunity to reverse your most recent negative experience into a wonderful one. Sincerely, Begüm Girgin Guest Relations Manager

Değerli Misafirimiz Hidayet Bey, Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güleryüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Misafir ilişkileri Müdürü Begum Girgin

Dear Hidayet, Many thanks for choosing to stay at Crowne Plaza İstanbul Florya as well as sharing your feedback with us. Guest happiness is very important for us and with this point of view, we try to supply the best service to our esteemed guests. Once again thank you for being our guest and definitely we are looking forward to welcoming you to our hotel again soon. Sincerely yours, Begum Girgin Guest Relations Manager

Dear Marina, We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. I am further alarmed to notice that I could not address these issues during your stay and that we let you go in a negative note. Please accept my sincere apologies and be assured that your feedback will be shared to relevant departments to take an action immediately. We do hope you can give us another chance so that we can turn your negative experience into a positive one. Sincerely, Begüm Girgin Guest Relations Manager

Dear Valued Guest, Thank you for choosing to stay with us at Crowne Plaza Istanbul Florya and for sharing your kind comments regarding your recent visit. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation regarding our clean and great hotel with polite staff is surely a great motivation and encourages us to strive harder for providing even better service every day. We are always looking forward to welcome you again at Crowne Plaza İstanbul Florya. Kind Regards, Begüm Girgin Guest Relations Manager

Dear Valued Guest, Thank you for leaving your feedback after your recent stay with us here at Crowne Plaza Istanbul Florya. I am delighted to read your comments regarding our beautiful hotel, ideal location friendly staff that continued to look after you so well. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once again thank you very much for preferring our hotel and we are looking forward to welcoming you again soon Kind regards, Begüm Girgin Guest Relations Manager

Değerli Misafirimiz Hidayet, Crowne Plaza İstanbul Florya Oteli'ni tercih ederek değerli görüşlerinizi paylaştığınız için şahsım ve çalışma arkadaşlarım adına teşekkür ederim. Otelimizden ve hizmetlerimizden memnun kaldığınızı öğrenmiş olmaktan mutluluk duymaktayız. Amacımız, değerli misafirlerimize üstün konfor ve en kaliteli hizmeti güler yüzlü çalışma arkadaşlarımız ile sunmaktır. İstanbul'a gerçekleştireceğiniz tüm seyahatlerde sizi ağırlayabilmek ümidi ile saygılar sunarım. Saygılarımla, Misafir ilişkileri Müdürü Begum Girgin

Dear Valued Guest, It is our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and I would like to thank you very much for sharing your review. We are delighted to learn that we managed to reach your expectations which is our major goal. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. We are looking forward to welcoming you again soon. Kind Regards, Begüm Girgin Guest Relations Manager

Dear Valued Guest, It is our pleasure to welcome you as our guest at Crowne Plaza Istanbul Florya and I would like to thank you very much for sharing your review on behalf of all the team members of our hotel. We are delighted to learn that we managed to reach your expectations which is our major goal. All team members of our hotel totally focus on guest needs and try to ensure that they are having a pleasant stay at our property. Once more thank you very much for preferring our hotel and we are looking forward to welcoming you again soon. Kind Regards, Guest Relations Manager Begüm Girgin