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Bewertungen von Leonardo Hotel Inverness

4 out of 5
Leonardo Hotel Inverness
Millburn Road, Inverness, Scotland

Bewertungen

7,8

Gut

319 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
402 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
155 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
82 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
43 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Claudia

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Inkompetentes Personal
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Front Office Manager am 26. Mai 2024
Dear Guest,Please contact us directely as I would love to hear more about your stay and discuss your comments further if you wish to do so.RegardsAnna Stankiewicz

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Stadthotel
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Cody Chinskie, Duty Manager am 23. Okt. 2022
Dear Guest,Thank you for taking the time to leave a review. I'm glad to hear that you enjoyed your stay. We hope to welcome you back to the hotel in the future. Thank you

4/10 – Schlecht

Marc

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2020
Antwort von Duty Manager am 7. Okt. 2020
Dear Guest, Thank you for your review we appreciate the feedback. Kind Regards Duty Manager

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unser Zimmer hat 200€ pro Nacht gekostet und beim ersten Betreten am ersten Tages waren Haare in der Wanne. Das Bad hat keine WC Bürste und wurde mind. 1x trotz Zimmerservice und Spuren in der Schüssel nicht gereinigt. Zimmer als auch Bad sind abgewohnt, das Bad wurde mind. 15 Jahre nicht saniert, es fühlt sich extrem unsauber an, wir haben uns sehr unwohl gefühlt. das Fenster im Wohnraum geht maximal eine Handbreit zu öffnen. Das WLAN ist nur in der Lobby verfügbar und hat selbst dort keine Leistung. Niemals entspricht dieses Hotel einem 4 Sterne Standard, der Pool ist ebenfalls deutlich in die Jahre gekommen, genauso der eine total überheizte Saunaraum. Die Entfernung zum Zentrum führt entlang einer stark befahrenen Straße und dauert mind 20 zu Fuß. Nachts ist es von dieser Straße her ziemlich laut, das Frühstück haben wir nur einmal probiert, hat 12 Pfund pro Person gekostet, das empfanden wir für die Qualität und Sauberkeit des Essensraum zu teuer.
Aufenthalt von 4 Nächten im Juli 2019
Antwort von G am 25. Juli 2019
Dear Guest, Thank you for your review. We value all feedback. I am very sorry about your experience you had here. I have passed on all of the issues to the relevant department managers and would like to assure you that they are being looked into. If you wish to discuss anything further please contact us directly. Kind Regards Gary Howe Front Office Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Management am 31. Mai 2019
Thank you for your review. We appreciate the feedback.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Gary am 10. Mai 2019
Dear Guest, Thank you for your review. We are glad that you enjoyed your stay and we hope to see you again in the future. Kind Regards Gary Howe Front Office Manager

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
schönes hotel, aber etwas laut. es liegt genau an der straße.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Gary am 8. Mai 2019
Dear Guest, Thank you for your feed back. We really appreciate it. We hope to see you again soon. Kind Regards Gary Howe Front Office Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Netes Hotel, leider nicht mehr auf dem Neusten Stand. Aber für einen Urlaub, in dem man viel erleben will und wirklich nur zum Schlafen aufs Zimmer geht, reicht es völlig aus. Nettes Personal, guter Service. Bin zufrieden!
Aufenthalt von 6 Nächten im Dezember 2018
Antwort von Jurys Inn Inverness am 7. Jan. 2019
Thank you for staying with us and we appreciate the feedback

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2018
Antwort von Jurys Inn Inverness am 19. Okt. 2018
Thank you for staying with us and we appreciate the feedback

8/10 – Gut

Georg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2018
Antwort von Manager am 17. Sept. 2018
Thank you for staying at Jury's Inn Inverness , We appreciate the the Feedback !

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
keine Restaurants in der Nähe nur Kfc
Nur junges nicht unerfahrenes Personal, selbst an der Bar, konnte die Frage nach der Biersorte nicht beantwortet werden.
Aufenthalt von 2 Nächten im August 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A good Hotel to do a trip with the rental car. There are a lot of free parking slots. The Hotel is a bit far from the City Center but it was a nice trip
Aufenthalt von 2 Nächten im August 2017

6/10 – Okay

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Great staff and excellent service! However, the building needs a serious refresh and air conditioning and proper vent fans added in the bathrooms. Our room was hot and couldn’t open the window enough to cool it down due to a safety latch. Without proper venting in the bathroom, you had to keep the door closed to keep steam from setting off the smoke alarm, and it was hot and steamy. Another room set off the alarm at 2 AM, and the whole hotel got woken up and evacuated. Then, we had to stand out in the parking lot until the fire department came and confirmed it was a false alarm. Not good.
Aufenthalt von 5 Nächten im Mai 2024

2/10 – Ungenügend

Anthony

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
My daughter became ill the during our stay in Scotland, and because of that I had to extend our stay in Glasgow. I thought I had made a reservation for the following night at the Leonardo in Inverness. When I arrived I realized that I had accidentally reserved the night for my extended stay at the Leonardo in Glasgow. They did not have any rooms available and would not refund my cost for the 2 rooms I reserved. Considering I was dealing with a very stressful situation with my daughter's illness I would have expected a refund considering that I still stayed with a Leonardo property in Glasgow. I'm out of pocket $530 and I'm not happy.
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Hotel quite dated on the outside, but clearly been done up inside! Room was small but clean, the only issue was the ventilation in the bathroom does not work and with 3 people having showers made the room a very sticky place to be especially with 25degree heat outside also! Can tell this hasn’t been working for a while either cause a couple areas of mould on the ceilings! Bit of white vinegar will help for future! Otherwise a nice stay!
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Timothy

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
We based ourselves here as a group of 9 cyclists for the Loch Ness Etape. It was perfect for all our needs
Aufenthalt von 2 Nächten im April 2024
Antwort von Duty Manager am 30. Apr. 2024
Dear Timothy We would like to thank you for taking the time to write your feedback about your stay and we hope that we will welcome you back to Leonardo hotel soon.Thank youDuty manager

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of free on site parking available.
Aufenthalt von 5 Nächten im April 2024
Antwort von Duty Manager am 30. Apr. 2024
Dear MichaelThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

8/10 – Gut

Alan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay well looked after
Aufenthalt von 1 Nacht im April 2024
Antwort von Duty Manager am 22. Apr. 2024
Dear Alan Thank you for taking the time to write your feedback. We appreciate the time you have taken to write us your feedback and hope we will welcome you back again at Leonardo Hotels Inverness.Thank youDuty Manager

6/10 – Okay

lynda

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
The staff on reception and in the bar grill. Where very helpful and lovely. The room 406 had vlean sheets and towels however the carpet had stains, sticky, not hoovered. Milk pots left on floor from previous guests. Windows dirty. Furnishings dirty and dusty. Walls could do with a redeesh. Bathroom floor dirty.
Aufenthalt von 1 Nacht im April 2024
Antwort von Duty Manager am 14. Apr. 2024
Dear LyndaThank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

4/10 – Schlecht

michelle

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Road into hotel full of potholes. Staff miserable, unfriendly and lucky if they even look up and acknowledge you. Pillows just awful and stained carpet in rooms. Way overpriced for the terrible service and well outdated room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Duty Manager am 14. Apr. 2024
Dear Michelle Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Duty Manager

2/10 – Ungenügend

Daniel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The noise in the room was unbearable. In a room beside the elevator and you would have thought the elevator was in the room! Didn’t get a wink of sleep all night. Very income bed also.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Office Manager am 7. Apr. 2024
Dear Guest,I do believe that was mentioned to me at reception. We would be m ore than happy to move your rooms if we would be informed about it at the time.Please contact us directly as we would like to discuss that further.Kind Regards

10/10 – Hervorragend

Barry

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice friendly hotel with good facilities and good parking
Aufenthalt von 2 Nächten im März 2024
Antwort von Front Office Manager am 16. März 2024
Dear Barry,Thank you for your lovely review. We are glad that you had a pleasant stay and we hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

10/10 – Hervorragend

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our stay was excellent and the place was excellent too.
Aufenthalt von 1 Nacht im März 2024
Antwort von Front Office Manager am 13. März 2024
Dear Chris,Thank you for taking time to leave your lovely review. We hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

10/10 – Hervorragend

Max

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
comfort stop
relaxing comfortable awesome spa and pool
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 28. Feb. 2024
Dear Max,Thank you for your lovely review. Pictures look amazing! We hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

10/10 – Hervorragend

Sam

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
5 mins from city by bus very quiet area lovely staff and if you speak to Morgan at the bar tell her Jamie 25-26 feb said hi
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 27. Feb. 2024
Dear Sam,Thank you for your lovely review. We hope to welcome you back again very soon.Kind RegardsAnna Stankiewicz

8/10 – Gut

Matthew

Gut: Sauberkeit und Personal & Service
A great and very convenient place to stay.
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Duty Manager am 26. Feb. 2024
Dear Matthew Thank you for taking the time to write us your feedback. We hope that we will welcome you back soon.thank you

10/10 – Hervorragend

Michele

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice shirt break. Staff were all lovely and worked hard. Close to town and Tesco, KFC chippy and Chinese across road. Pool was good fun but can be busy.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 26. Feb. 2024
Dear Michele Thank you for taking the time to write your feedback about your stay with us at Leonardo Hotel inverness. WE hope to see you soon.Thank you

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Disappointing!
On a positive note the staff were very pleasant and welcoming. However , sadly the room was tired and wasn’t clean. Around the taps on the bath had pink slime and black mould around hand rail, clearly hadn’t been cleaned properly in a long time also black mould on ceiling. Bottom of the bathroom door is damaged. Tissue holder on the wall hanging off and empty. Carpet not hoovered - dropped white towel on floor when picked up was covered in black fluff and hair. Really wish we had taken photos .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 26. Feb. 2024
Dear GuestWe appreciate the tie it has take to write us your feedback. we will take on board the issues you have had and try work on it. We hope that we will welcome you back to the hotel.Thank you

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Clean and comfortable.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Duty Manager am 19. Feb. 2024
Dear AnonymousThank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 – Okay

Alison

Gut: Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
average stay
shocking room on the 1st night, bathroom floor was in pieces and sharp, immediately complained, we were promised we could move next day (and offered reduction for 1st night), 2nd room much better. Breakfast was great, evening meals average, spa facilities ok, floor super slippy without shoes on. reception staff promised to sort refund 3 times over our 4 night stay finally managing before we checked out. wait staff, evening and breakfast were lovely
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Duty Manager am 19. Feb. 2024
Dear Alison Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

6/10 – Okay

Georgia

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 20. Feb. 2024
Dear Georgia,Thank you for taking time to leave your review. We hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

8/10 – Gut

Ian, Edinburgh

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel rooms, good value, and having the pool and spa facilities very helpful. Note that children will be in there.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 19. Feb. 2024
Dear Ian, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

6/10 – Okay

christine

Gut: Sauberkeit, Personal & Service und Ausstattung
Staff were excellent, exceptional customer service from a young girl in the bar serving a wheelchair user- cleared the cluttered bar area of signs so the lady could see better. A service provider in the breakfast restaurant was lovely - think she was from Glasgow. Lovely young lass in the leisure centre, helpful and very chatty. On the downside as soon as you leave the ground floor it’s grubby, even my 7 yr old commented on the state of the bathroom door…… it was disintegrating from the bottom up!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 17. Feb. 2024
Dear Christine Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception Team

2/10 – Ungenügend

David

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This place was dirty and worn out. Carpets covered in clumps of hair that the cleaner would have seen. Either a dog stayed or they swept the dirt on the carpet into piles. Sheets had somebodys hairs in aswell so guessing not replaced after the last guest. Bed cushions covered in a dried something. Pool out of order. Ordered a pizza at the bar which was disgusting. Barely warm. Draught beer was flat. Enjoyed...leaving
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Duty Manager am 17. Feb. 2024
Dear David,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Reception Team

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 15. Feb. 2024
Dear John,Thank you for your lovely review. We hope to welcome you back again very soon .Kind RegardsAnna Stankiewicz

10/10 – Hervorragend

paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good staff and hotel
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Office Manager am 13. Feb. 2024
Dear Paul,Thank you for taking time leave your review. I am delighted to read that your stay was good and we hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

6/10 – Okay

Shaun

Geschäftlich gereist
Gut: Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Front Office Manager am 10. Feb. 2024
Dear Shaun,Thank you for your feedback. We hope to welcome you back in the future.Kind RegardsAnna Stankiewicz

2/10 – Ungenügend

Kelly

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Front Office Manager am 10. Feb. 2024
Dear Kelly,Thank you for taking time to leave your feedback. I am sorry to see that your stay was disappointing. Please contact hotel directly would you wish to discuss your stay in more details.Once again we appreciate all reviews from our guests.Thank you and have a lovely day.Kind RegardsAnna Stankiewicz

8/10 – Gut

Ivan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Ivan,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Stuart

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Stuart,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Anne

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Anne,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Craig

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Craig,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Verifizierter Reisender

Comfortable bed, bathroom needs upgrade
Bed was comfortable. Wall to bathroom very thin. Receptionist agreed to 1 hour late checkout then phoned to see why we hadn't checked out. Breakfast was nice but sausages were low quality. I had silver 20 percent discount code receptionist very vague as to what to covered. If advertised as 3 star hotel would be pleased, struggles to meet 4 star rating
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Guest,Thank you for taking time to leave your review. I am sorry to read that your stay was not satisfacionary.Would you wish to discuss your stay further please do not hesitate to contact me directely.Once again thank you for your feedbacka and we hope to welcome you back in the future.Kind RegardsAnna Stankiewicz

8/10 – Gut

Raymond

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Raymond,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

6/10 – Okay

Gill

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Staff and service very good. Bedroom and bathroom require serious freshening up. Showing its usage looking very tired.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Gill,Thank you for the review of our hotel! We hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 – Hervorragend

Raymond

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Raymond,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

10/10 – Hervorragend

Arbaz

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful stay
The hotel did not disappoint at all. Easily accessible, has wonderful staff, a perfect atmosphere, above-par cleanliness and super warm and comfortable rooms. Highly recommended to anyone who wants to spend some time in Inverness.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Arbaz,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

4/10 – Schlecht

Jolene

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Front Office Manager am 4. Feb. 2024
Dear Jolene,Thank you for taking time to share your feedback. We hope to welcome you back again in the future.Kind RegardsAnna Stankiewicz

8/10 – Gut

Elaine V

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Elaine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
1 night stay
Friendly staff with easy check in. Wouldn’t allow my 20% silver membership discount on breakfast. Plenty of parking. Good for one night stay travelling through Scotland.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Front Office Manager am 4. Feb. 2024
Dear Guest,Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Anna Stankiewicz