Sehr geehrter Gast, vielen Dank für Ihr Feedback. Leider ist Ihre Buchung aus irgendeinem Grund nicht bei uns eingegangen, und nachdem wir sie für einige Zeit an der Rezeption gesucht hatten, haben Sie eine weitere Buchung für die Nacht vorgenommen, da wir uns freuten, Sie mit einem Zimmer unterzubringen und dann erneut nach Ihrer Buchung zu suchen, die wir hatten Erst als die Schlösser des Zimmers, das Ihnen zugewiesen wurde, ersetzt wurden, funktioniert das leichte Problem, dass Ihre Schlüsselkarte nicht funktioniert. Verstehen Sie Ihre Frustration zu diesem Zeitpunkt. Es tut mir leid, dass Sie unsere Entschuldigung, die Sie an der Rezeption erhalten haben, nicht gehört haben. Sie haben auch einen Brief erhalten, in dem bestätigt wird, dass wir uns freuen, dass Expedia Ihnen eine vollständige Rückerstattung Ihres Aufenthalts gewährt. Ich hoffe, dass dies geholfen hat und dass Expedia dies berücksichtigt hat für dich.

Dear Traveler. Thank you for your review and for choosing our hotel.We apologize for the inconvenience I'm looking forward to having you again as a guest in our hotel.

Dear Guest, Thank you for you feedback.

Dear Guest, Thank you for your feedback, I am pleased to see that you were happy with your stay with us and our central location

Lieber Ronny, Vielen Dank für Ihr Feedback. Ich freue mich, dass Sie Ihren Aufenthalt bei uns genossen haben.

Kia Ora K d,Thank you for sharing your feedback with us. We appreciate your kind words about your overall experience. We apologize for the inconvenience caused by the missing curtain, and we'll address this issue promptly to ensure a more comfortable stay for our future guests. Your input helps us improve, and we hope to welcome you back for a 5/5 experience on your next visit.Warm regards,Anuradha Gamage,Operations Manager.

Kia Ora Chris,Thank you for your excellent feedback about your recent stay at Ibis Styles Hotel. We're delighted to hear that you had a wonderful experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit.Best regards,Anuradha Gamage,Operations Manager

Kia Ora Gary,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We take your comments seriously and will strive to improve our room allocation process to ensure a more peaceful stay for our guests. Your input helps us enhance our guest experience.Sincerely,Anuradha Gamage,Operations Manager.

Kia Ora Mary,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words and are delighted to hear that your stay at Ibis Hotel Invercargill exceeded your expectations.We understand that reviews can sometimes be concerning, but we are committed to providing a clean and comfortable environment for our guests. It's great to hear that you found our rooms to be clean, well-equipped with a kitchenette, and that you had a comfortable night's sleep with our bedding.Your feedback is invaluable to us, and we hope to have the pleasure of welcoming you back to our hotel in the near future. If there's anything specific you'd like to share or any suggestions for improvement, please feel free to let us know. Once again, thank you for choosing Ibis Hotel Invercargill for your stay. We look forward to hosting you again.Warm regards,Anuradha GamageOperations Manager Ibis Hotel Invercargill

Kia Ora Susan,Thank you for sharing your feedback with us. We truly value your concerns about the safety of parking on the main street. We want to assure you that we do have a secure car park on-site for our guests' convenience and safety. Your comfort and security are of utmost importance to us, and we appreciate your input. We hope to have the opportunity to welcome you back to Ibis Hotel Invercargill in the future. Best regards, Anuradha Gamage Hotel Operations Manager.