Innenpool, Pool auf dem Dach

Bewertungen von Luminous One Continent

3.5 out of 5
Luminous One Continent
4-1-1001, Above Brand Factory, Hyderabad, Andhra Pradesh

Bewertungen

7,0

Gut

2 von insgesamt 13 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 13 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 13 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 13 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 13 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,2/10

Personal & Service

6,6/10

Zustand der Unterkunft

Bewertungen

8/10 – Gut

Lene Hassig

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Januar 2019
Antwort von Sirish am 15. Feb. 2019
Dear Sir, Greetings from One Continent!!! First of all we Thank you for your feedback on your recent stay with us. On behalf of our entire team we thank you for your feed back, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Assuring you of our best attention and services at all times and looking forward to welcoming your guests at Hotel One Continent, Abids, Hyderabad. With Kind Regards, General Manager 9000207115

4/10 – Schlecht

Zarir

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Spacious rooms but need upgrades
Extremely spacious room and very friendly and helpful staff. While the hotel rooms had very comfortable beds, the rooms need some serious refurbishment specially to the woodwork in the rooms and the toilets and showers etc in the rooms.The free breakfast mentioned on the Hotels.com site is absolute lies as the hotel does not offer it with this package (superior room). When I decided to pay for the breakfast and went for the same, every item of food was absolutely cold even though I was the first breakfast customer. Walked out from breakfast in 2 mins. The lunch buffet though was quite good.
Aufenthalt von 2 Nächten im November 2018
Antwort von Sirish am 6. Dez. 2018
Dear Sir, Greetings from One Continent!!! First of all we Thank you for your feedback on your recent stay with us. On behalf of our entire team we apologize for not meeting your expectations, will definitely look into the issues as above said in regards to the wood work and cleanliness of the Washroom as well, your satisfaction is important to us, we will be using this feedback you gave to deliver much better experience for guests in the future. Assuring you of our best attention and services at all times and looking forward to welcoming your guests at Hotel One Continent, Abids, Hyderabad. With Kind Regards, General Manager 9000207115

8/10 – Gut

Canada Cyn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel has Many "Positives" in Hyderabad
With a good room rate, we took a chance on staying here, even though all the Reviews weren't that positive and are happy that we did so, and extended our stay by another week. Management have tried hard to be helpful, had us move rooms when the wi-fi wasn't working well in first room. Breakfast is pretty good - and the location is good for getting rickshaws easily to many sites. Lovely plants and artwork all around the Hotel.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Joy, Longpont-sur-Orge

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Entretien discutable.
Les chambres ne sont pas bien entretenues, mais le personnel est serviable. Le petit-déjeuner léger sans possibilité d'ajouter de supplément (comme un simple oeuf au plat).

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Check-In Experience was Terrible
I had booked this hotel for my In-Laws. Upon their arrival they were told there is no record of such a reservation. Then I had to get on the phone with the staff to explain that the booking is via Expedia and had to forward an email just to prove that there is a valid reservation. The person at the front desk did not speak proper English and we went back and forth on this for a while.

6/10 – Okay

Jeyakumar, Alappuzha, Kerala

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Room Service is very very poor
Room Service was very very poor. Do something immediately. Otherwise your hotel will lose its reputation. Room Service boy entered the room only after making not less that ten calls! I have never experienced such a experience anywhere else.

8/10 – Gut

SURESH, Tiptur.Karnataka.572202

Gut: Zustand der Unterkunft und Komfort des Zimmers
Hotel luminous one continent-OK but you can improv
Good facilities.Good food.House keeping not satisfactory.No hot water 24 hours.WIFI doesnt connect.Minibar doesnt work.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
dont even bother staying here !
Unfriendly staff, horrible service, would not recommend at all !

10/10 – Hervorragend

Amy S, Dubai

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel...close to charminar
The staffs were very friendly and helpful. Special thanks to Mr. Kumar for going out of his way to assist us with our requests.

8/10 – Gut

SAI, MUMBAI

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
When i have visited i have been told that iI have no reservation. When i have shown my print out of on line reservation it took 30 minutes for them arranging rooms.As per them that hotel is overbooked and they had communicated to all concerned.There was definitely a communication gap between Hotels.com to the hotel.Please take care in future

8/10 – Gut

bhadresh

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

10/10 – Hervorragend

Luke, Nauru Islsnd

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel comfortable and convenient
Nice hotel and price is reasonable. We enjoyed our 2 days stay in a deluxe room. Overall rating is a 5 star rating. Nice hospitable snd courteous staff that treat you well. Excellent!