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Bewertungen von Hotelux Marina Beach Hurghada

4.5 out of 5
Hotelux Marina Beach Hurghada
Cornish Road, Beside Touristic Port, Hurghada, Red Sea Governorate

Bewertungen

5,6
4 von insgesamt 19 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 19 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 19 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 19 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 19 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,4/10

Sauberkeit

4,4/10

Personal & Service

7,0/10

Ausstattung

5,4/10

Zustand der Unterkunft

5,6/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Peter

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Manipulation mit Alkoholische Getränke (mit Mineral Wasser vermischt ),warmes Wasser 2 mal am Tag nur für kurze Zeit vorhanden. Service 0
Aufenthalt von 11 Nächten im Februar 2022

2/10 – Ungenügend

Francine

10/10 – Hervorragend

Thomas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2022
Antwort von HoteluxMarinaBeach am 31. Dez. 2022
Dear Thomas, thank you for sharing your review on Expedia. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon at Hotelux Marina Beach. Best regards, Hotel management.

2/10 – Ungenügend

Lamis

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bad experience
This is a very bad experience. This hotel should be taken off from 4 stars hotel. Staff Are very rude. Dirty and smelly rooms and corridors and the shared toilets. Cockroaches are present inside the room. They are not responding to the land line. After 2 nights I could not sleep I decide to leave the hotel. I have booked somewhere else. Food is so bad no hygiene (taste is awful, no labels or names on the food, you eat without knowing what kind of food you are going to eat. On Thursday a big group has arrived as a consequence, no food has left. Soup is there without any bowels, and no utensils. Staff are not helpful they are always not happy. Water leak from the toilets ( I have seen it in 2 rooms) The room is not cleaned after the previous guests with papers and cups on the floor. Staff in the dinning room split juice in the floor without cleaning it (causes hazards I was going to fell several times) also left not cleaned with more dirt around. There are no toilets available close to the Poole or beach. Toilets are only available at the lobby. Very smelly and dirty. Only one lift (very old) is available to serve over than 300 room at the far end. Where the corridor are very dark, there are no security. I was so scared. The hotel need renovation and new management.
Aufenthalt von 3 Nächten im September 2022
Antwort von HoteluxMarinaBeach am 24. Sept. 2022
Dear Lamis,Thanks a lot for taking the time to share your review.We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. Best Regards Hotel Management

10/10 – Hervorragend

Naomi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très bon accueil, Bonne restauration pour du all inclusive, Peu de monde et tranquillité. Chambre correct, bon rapport qualité prix
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Guest Relation Team am 1. Dez. 2021
Dear Naomi, thank you for sharing your review on Expedia. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon at Hotelux Marina Beach. Best regards, Hotel management.

6/10 – Okay

kareem

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Guest Relation Team am 1. Dez. 2021
Dear Kareem, thank you for sharing your review on Expedia. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon at Hotelux Marina Beach. Best regards, Hotel management.

6/10 – Okay

Mohamed

Mit einer Gruppe gereist
Gut: Komfort des Zimmers
Great hotel facilities and staff with poor food
the hotel is great, but the food is poor and the rooms need Maintenance
Aufenthalt von 4 Nächten im Oktober 2021
Antwort von Guest Relation Team am 1. Dez. 2021
Dear Mohamed, thanks a lot for taking the time to share your review. We are glad you had a pleasant stay and our hotel service has met your expectaions. We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. Best regards, Management Team

10/10 – Hervorragend

Nayef

Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Guest Relation Team am 1. Dez. 2021
Dear Nayef, thanks a lot for taking the time to share your review. We are glad you had a pleasant stay and our hotel service has met your expectations. We hope to welcome you back at Hotelux Marina Beach once again. best regards, Management Team

2/10 – Ungenügend

Ozgur

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bir daha asla
Genel olarak hizmet çok kötü.. Otel eski ve bakıma ihtiyacı var.Personel yetersiz ve profesyonel değil.Restoranda herkes TABAK için sıra bekledi ve sürekli personel ile müşteriler arasında tartışma yaşandı.Yemek kalitesi düşük.
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Guest Relation Team am 1. Dez. 2021
Dear Ozgur, thanks a lot for taking the time to share your review. We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team

8/10 – Gut

Nabil

Aufenthalt von 1 Nacht im August 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Nabil, thank you for sharing your review on Expedia. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon at Hotelux Marina Beach. Best regards, Hotel management.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff on beach was amazing but the food haven't any variety ... The hotel need some of care
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Guest, thanks a lot for taking the time to share your review. We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team

6/10 – Okay

Hisham Khalil

Aufenthalt von 4 Nächten im Juli 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Hisham, thank you for sharing your review on Expedia. We are glad you had a pleasant stay and our service has met your expectations. We hope to welcome you back soon at Hotelux Marina Beach. Best regards, Hotel management.

6/10 – Okay

Bishoy

Aufenthalt von 4 Nächten im Juli 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Bishoy, thanks a lot for taking the time to share your review. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team

2/10 – Ungenügend

Mohamed

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Mohamed, thanks a lot for taking the time to share your review. We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team

2/10 – Ungenügend

Taoufik

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wees lief
Personeel was niet aardig
Aufenthalt von 3 Nächten im Juni 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Taoufik, thanks a lot for taking the time to share your review. We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Guest, thanks a lot for taking the time to share your review. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team

2/10 – Ungenügend

Elena

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s bad
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Elena, thanks a lot for taking the time to share your review. We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team

6/10 – Okay

Moustafa

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The service sometimes wasn’t good enough
Aufenthalt von 5 Nächten im Juni 2021
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Moustafa, thanks a lot for taking the time to share your review. We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im September 2020
Antwort von Guest Relation Team am 3. Dez. 2021
Dear Guest, thanks a lot for taking the time to share your review. We took note regarding the issue and will pass it to the responsible person to further handle. We hope to welcome you back at Hotelux Marina Beach once again. best regards Management Team