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Bewertungen von Holiday Inn Hull Marina, an IHG Hotel

4 out of 5
Holiday Inn Hull Marina, an IHG Hotel
Castle Street North Humberside, Hull, England

Bewertungen

8,6

Hervorragend

367 von insgesamt 735 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
254 von insgesamt 735 Gästebewertungen haben eine Bewertung von 8 - Gut" "
75 von insgesamt 735 Gästebewertungen haben eine Bewertung von 6 - Okay" "
27 von insgesamt 735 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
12 von insgesamt 735 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
1 Nacht ok
Check in : Zimmer nicht fertig bei Ankunft Zimmer etwas abgewohnt Bar und Restaurant nicht gut eingerichtet Frühstück ok und gut
Antwort von Nigel Dibb am 15. Feb. 2017
Dear guest, Thank you for your feedback, we appreciate it. I am glad you liked the location of our hotel and the breakfast here. I am sorry you were not completely satisfied with your room. Kind Regards Nigel Dibb General Manger

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel an zentraler Lage
Sehr freundliches Personal, die Zimmer sind geräumig.

6/10 – Okay

Natalie

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This is not a 4 star hotel, and I don’t know why it has been classed as one. The swimming pool was shut during Covid and has never been reopened, facilities are limited. The bar/restaurant are expensive and the rooms are outdated. Any issues you have with the room the stock answer is we need an upgrade. Location was good with pubs and restaurants close by and the connections over the road
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect
Aufenthalt von 3 Nächten im April 2024
Antwort von Daniel Reid am 3. Mai 2024
Dear Paul,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Barry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We always stay here and love it only problem at the moment is the road works at night but that's not there fault it's noisy
Aufenthalt von 2 Nächten im April 2024
Antwort von Daniel Reid am 8. Apr. 2024
Dear Barry, Thank you for your perfect review of your recent stay with us, we are delighted you enjoyed it and hope to welcome you back in the near future.We are looking forward to the completion of the road works.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

Govinder

Aufenthalt von 1 Nacht im April 2024
Antwort von Daniel Reid am 3. Mai 2024
Dear Govinder, Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

Jim

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are excellent, breakfast is very good. Room was a bit tatty although i'm told they are due a refurb later this year, no plugs near the bed though which was annoying
Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel Reid am 8. Apr. 2024
Dear Jim, Thank you for your review of your recent stay with us, we are delighted you enjoyed it and hope to welcome you back in the near future. We are looking forward to correcting the plugs next to the back during our refurbishment later this year.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Rachael

Mit dem Partner gereist
Gut: Ausstattung
Great location
Aufenthalt von 2 Nächten im März 2024
Antwort von Daniel Reid am 2. Apr. 2024
Dear Rachael,Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Greg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel Reid am 2. Apr. 2024
Dear Greg, Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

DEREK

Gut: Sauberkeit und Personal & Service
The staff were very good, friendly, helpful and efficient. My complaints about £10 parking charge were dealt with satisfactorily for example and my request for a fridge for some medication was met without hesitation. 10/10. The hotel though is in some serious need of updating. The general effect is " a bit shabby and in need of attention. " The staff acknowledge this and I believe improvements are scheduled. Not before time. We have stayed here a few times before but not for some years now and we're disappointed at the standard. Our standard room was spacious, and the bed was comfortable. The bathroom though was worthy of some old run down seaside boarding house but with good towels. Say no more for that. Access to the hotel was ridiculously awkward but that is no fault of theirs - the ongoing city works are a bit of a nightmare. I will stay here again but only after what ever refurbishments are planned have been completed. Otherwise it's very easy to get a similar experience at a much lower price. I prefer to pay a little more though and get what I remember we used to get.
Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel Reid am 2. Apr. 2024
Dear Derek,Thank you for your review of your recent stay with us. I am sorry that not everything was up to scratch and note your constructive feedback. We have a full refurbishment scheduled for late this year which we are eagerly awaiting showing off to the world. We hope you will come back to see it, I am certain it will be more up to the standard that you have rightly come to expect of us. Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

Chris

Mit der Familie gereist
Gut: Ausstattung
The staff were very friendly and very helpful. Comfortable hotel to stay in, it just looks a bit in need of a re-furb in some areas.
Aufenthalt von 1 Nacht im März 2024
Antwort von Daniel Reid am 26. März 2024
Dear Chris, Thank you for your lovely review of your recent stay with us, We are delighted you enjoyed it and hope to welcome you back in the near future.We are looking forward to a full refurbishment later this year. Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Wayne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel Reid am 4. März 2024
Dear Wayne, Thank you for your perfect review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Tara

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel Reid am 21. Feb. 2024
Dear Tara, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 – Schlecht

Phil

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Tired hotel, not worth the money
Hotel is very tired. Very expensive when you factor in breakfast and parking. Bidet broken, shower very old, room very dated and tired.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel Reid am 18. Feb. 2024
Dear Phil,Thank you for your review of your recent stay with us, I am sorry that not everything was to your liking and you didnt get value for money when staying with us. We are looking forward to a full refurbishment later this year.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

patricia

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel Reid am 14. Feb. 2024
Dear Patricia,Thank you for your review of your recent stay with us,We hope to welcome you back in the neat future.Kind Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Barry

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed here on a few occasion over the years and always enjoyed my stay. The staff have always been very polite. Debra who done our check in and out was lovely thank you for everything
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel Reid am 12. Feb. 2024
Dear Barry,Thank you for your 5* review of your recent stay with us,We are thrilled you enjoyed it and will pass your feedback onto Debra - she will be delighted to read it.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

NEIL

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Daniel Reid am 12. Feb. 2024
Dear Neil,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Stephen

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Daniel Reid am 7. Feb. 2024
Dear Stephen,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

jasdeep

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 5. Feb. 2024
Dear Jasdeep,Thank you for your review of your recent stay with us,We are pleased you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

2/10 – Ungenügend

Jason

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 31. Jan. 2024
Dear Jason,Thank you for taking the time to review your recent stay with us. I am sorry that you did not enjoy it and would be grateful to know why so I can make improvements where possible.Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Issifu

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Daniel Reid am 29. Jan. 2024
Dear Issifu, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Francis

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 29. Jan. 2024
Dear Francis, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

brian

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 29. Jan. 2024
Dear Brian, Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

scott

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location even with Hull's present road closures and development. Convenient parking, great location overlooking the Marina with very good pedestrian access to both the old town and other amenities. Premium room was large with very good facilities, well stocked free bar, which was a very welcome addition and everywhere very clean and well maintained. Staff friendly, attentive and helpful, over-all very happy to recommend to anybody looking for an overnight stay in Hull.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 22. Jan. 2024
Dear Scott,Thank you for your perfect review of your recent stay with us.We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Ruth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff all very friendly and helpful. Great attention for allergies - no fuss at all catering to GF needs.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 22. Jan. 2024
Dear Ruth, Thank you for your perfect review of your recent stay with us.We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 – Schlecht

Deborah

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 18. Jan. 2024
Dear Deborah, Thank you for your review of your recent stay with us,I am sorry that it was not to your complete satisfaction and would be grateful to know more about why so I can resolve it.Kind Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Andrew

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 15. Jan. 2024
Dear Andrew, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

B

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superb
Really comfortable stay. Loved the big room too.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 9. Jan. 2024
Dear B,Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Maeve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Daniel Reid am 9. Jan. 2024
Dear Maeve, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 – Schlecht

brian

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Daniel Reid am 8. Jan. 2024
Dear Brian, Thank you for your review of your recent stay with us, I am sorry that it was not 10/10 and would be grateful for some information as to where we can improve.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Charlie

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Daniel Reid am 8. Jan. 2024
Dear Charlie, Thank you for your perfect review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 – Okay

brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Daniel Reid am 8. Jan. 2024
Dear Brian, Thank you for your review of your recent stay with us, I am sorry that not everything was to your liking but hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

MARK

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Daniel Reid am 8. Jan. 2024
Dear Mark, Thank you for your review of your recent stay with us, We hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Daniel Reid am 7. Feb. 2024
Dear Mark, Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back again in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Warren

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Daniel Reid am 29. Dez. 2023
Dear Warren,Thank you for your perfect review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Oisín

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Daniel Reid am 1. Jan. 2024
Dear Oisín,Thank you for your perfect review of your recent stay with us, We are thrilled you had a good time and hope to welcome you back to the hotel in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

Stephen David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Daniel Reid am 21. Dez. 2023
Dear Stephen David, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location very friendly
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Daniel Reid am 6. Dez. 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

4/10 – Schlecht

ioan

Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 6. Dez. 2023
Thank you for your review of your recent stay with us.I am sorry we did not do enough to earn a more favorable rating and would be grateful for some details as to why so we can make improvements.Regards,Daniel ReidGeneral Manager

2/10 – Ungenügend

Colin

Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 6. Dez. 2023
Thank you for your reviews of your recent stay with us.I am sorry that this was not to your satisfaction.Regards,Daniel ReidGeneral Manager

6/10 – Okay

TIM

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Likes, Plenty of parking. Friendly and helpful staff. Dislikes, Dated, smelly room with frayed Expensive drinks in the bar. Limited menu choices.
Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 6. Dez. 2023
Dear Tim,Thank you for your review of you recent stay with us, I appreciate your comments and am sorry for the elements that you disliked. I will review these, and make corrections where I can.Kind Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Martin

Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 6. Dez. 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

MARTIN

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient location. The staff were all friendly and helpful. Would use again if we need to be in Hull. Hopefully the roadworks on the A63 next to the hotel will be finished by then!
Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 6. Dez. 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.We are looking forward to the end of the roadworks, they are scheduled to move away from the hotel very soon!Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Katie

Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 21. Dez. 2023
Dear Katie, Thank you for your lovely review of your recent stay with us,We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

8/10 – Gut

C L PERKS

Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 6. Dez. 2023
Thank you for your lovely review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

6/10 – Okay

Kelly

Gut: Personal & Service und Komfort des Zimmers
Room smelt of stale cigarette smoke. Bathroom definitely needed updating.
Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 20. Nov. 2023
Dear Kelly,Thank you for your review of your recent stay with us. My sincere apologies for the smell you encountered. All our rooms are non smoking so I will investigate what has caused this to happen. Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Jacqueline

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely stay and staff where really helpful in regards to my food allergy as well
Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 6. Dez. 2023
Thank you for your perfect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Nicola

Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 6. Dez. 2023
Thank you for your prefect review of your recent stay with us!We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Susan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location, next to quay very pretty
From the bedroom window
Outside
Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 15. Nov. 2023
Dear Susan,Thank you for your lovely review of your recent stay with us, We are thrilled you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager

10/10 – Hervorragend

Lee

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Daniel Reid am 13. Nov. 2023
Thank you for your lovely review of your recent stay with us,We are delighted you enjoyed it and hope to welcome you back in the near future.Kindest Regards,Daniel ReidGeneral Manager