Verifizierte Bewertung
4/10 – Mangelhaft
Pia
7. März 2016
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lesser than promised
Do not believe the text on the hotel website. It is definitely not the most impressive hotel i hue and state of the art. But it is clean and with the amities promised. But, and this is a big but.. The hotel staff are VERY bad at english. In the reception they would rather lie, which they do, than ask again. When we arrived(rather lately at at 10pm) we asked if it was possible to buy a soda or beer in the hotel or anyway around the hotel. The answer was no, not possible(after a long and interpretive and explanatory intermesso) we found out that the hotel bar was still open, the room had a minibar, and within 5 minutes the were several minimarts! this was the same situation again and again with the reception staff. The breakfast was kind of disappointing. Unless you a not expecting anything but a very vietnamese breakfast(with the added sad bacon soggy bacon and pedestrian obligatory omelet for the westernes). The breakfast staff was in general non english speaking. In general not a satisfying experience, but if you get a room on the top floors it has great views, but prepare for a lesser experience than promised on the web.