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Bewertungen von The Haven Guest House

3.5 out of 5
The Haven Guest House
Marine Square, Holyhead, Wales

Bewertungen

9,4

Außergewöhnlich

72 von insgesamt 106 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
28 von insgesamt 106 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 106 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 106 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 106 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,4/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Henry

Gut: Sauberkeit, Personal & Service und Ausstattung
The location is great when taking the ferry to Ireland. Unfortunately the WiFi is really bad within the room
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sian and Phil am 16. Nov. 2023
Thank you very much for your lovely review, we greatly appreciate it. We did have some problems with the wifi, a faulty line, but all fixed now. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 – Hervorragend

Eva

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place
The stay was very good. The owner is totally friendly and was very accommodating.
Aufenthalt von 1 Nacht im November 2021
Antwort von Sian am 27. Dez. 2021
Thank you Eva for a lovely review, we greatly appreciate it. It was lovely to meet you. Hope to see you again soon. Best wishes Sian and Phil

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Kleine nette Unterkunft für eine Nacht um am nächsten Tag die Fähre nach Dublin zu nehmen. Das Frühstück etwas dürftig.
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Sian and Phil am 5. Aug. 2019
Thank you Ulrich 😊

6/10 – Okay

Theresa

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Convenient to ferries and train station.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

raymond r., littleton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
see limited dining above.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

todd

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great Hosts!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Glen

Great location if your catching the ferry to Dublin.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Francine

Gut: Ausstattung und Zustand der Unterkunft
Everything u need
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jason

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and absolutely great.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Ryan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a great time at The Haven! Very convenient location for anyone traveling on the Holyhead ferry. They were also quick to respond when I had a concern about not making my check-in on time.
Aufenthalt von 1 Nacht im April 2024
Antwort von Phil am 12. Apr. 2024
A pleasure Ryan, thank you for your kind words.The Haven

10/10 – Hervorragend

Mel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Upon arrival was greeted by the lovely Phil, very nice man. The room was very clean, there was towels/shampoo/conditioner/shower gel. Bed was very comfortable, me and my Husband slept well. We sayed 2 nights, and on both mornings we had a full english breakfast which was beautifull. Phil is very knowledgeable, anything you need to know just ask. We went in March and think in summer it would be just as nice a place. Thank you Julie & Mel.
Aufenthalt von 2 Nächten im März 2024
Antwort von Sian am 19. März 2024
Dear Julie and Mel, thank you for the perfect review from perfect guests. It was lovely to meet you both and we look forward to seeing you again soon. Best wishes Sian and Phil.PS Mel and Julie booked Room 4.

10/10 – Hervorragend

PAK HIM VINCENT

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Sian and Phil am 16. Nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 – Hervorragend

Cassidy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a great place to drop in for a day in Holyhead. Very quiet, very clean, the staff was great to talk to during check-in and breakfast. There were several rooms in this bed and breakfast, but we didn't hear anyone else from any room. It was very nice. Highly recommend if you need a day in Holyhead.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sian and Phil am 16. Nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. We are really pleased you enjoyed your stay with us. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 – Hervorragend

James Nichoas

Aufenthalt von 1 Nacht im November 2023
Antwort von Sian and Phil am 16. Nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 – Hervorragend

Allison

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Sian and Phil am 16. Nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

10/10 – Hervorragend

Jo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Holyhead Haven
The Haven Guest House was the most comfortable hotel room I booked on my two week stay in the British Isles! It was extremely clean, well planned, and comfortable. My room was spacious and had an ocean view!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Sian and Phil am 16. Nov. 2023
Thank you very much for your wonderful review, we greatly appreciate it. It's great to know we are doing well, compared to other accommodation places. It was lovely to meet you and we hope to see again sometime. Best wishes The Haven

8/10 – Gut

Lisa, Malvern

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The owners were wonderful and very helpful! We enjoyed chatting with them and the delicious breakfast.
Aufenthalt von 1 Nacht im Mai 2023

8/10 – Gut

Nisar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Mai 2023

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Extremely nice hotel in a great location. On site owners were very accommodating
Aufenthalt von 1 Nacht im Mai 2023

10/10 – Hervorragend

Carl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The haven. Spot on!!!
1st time stopping in Holyhead and read a few reviews of different places. The Haven came up tops on all aspects. Had to book it. Well; what a pleasant place to stay. Comfy room, very clean indeed. Near to local amenities free parking. I could go on. Just a spot on place. Excellent stay.
My view from the room.
Aufenthalt von 3 Nächten im April 2023
Antwort von The Haven am 22. Apr. 2023
Thank you for your wonderful review, we greatly appreciate it. It was a pleasure to host you and hopefully see you again soon. Best wishes Sian and Phil

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable room
Thank you for letthing us check in so late. Lovely to artive in such comfortable room and we had a great nights sleep.
Aufenthalt von 1 Nacht im März 2023
Antwort von The Haven am 1. Apr. 2023
Thank you for your great review, we really appreciate it. It was lovely to meet you and hopefully see you again sometime. Best wishes Sian and Phil

8/10 – Gut

andras

Aufenthalt von 1 Nacht im März 2023
Antwort von The Haven am 22. Apr. 2023
Thank you for your lovely review. Hopefully see you again soon.

10/10 – Hervorragend

Carmel

Aufenthalt von 1 Nacht im März 2023
Antwort von The Haven am 23. März 2023
Thank you for your excellent review, we greatly appreciate it. It was lovely to meet you and we hope to see you again sometime. Best wishes Sian and Phil

8/10 – Gut

LeAnn

Aufenthalt von 1 Nacht im März 2023
Antwort von The Haven am 22. Apr. 2023
Thank you for your lovely review. Hopefully we will see you again soon.

6/10 – Okay

Matt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Decent room for cost can’t complain. Wouldn’t recommend for any potential romance in any way as could hear the room next door walking around and talking 😒
Aufenthalt von 1 Nacht im März 2023
Antwort von Phil Tracey am 20. März 2023
Sorry to hear you were not happy, sometimes we do have guests who stay with us who can be inconsiderate and can quite noisy. We are a guest house and this is beyond our control sometimes but we do endeavor to sought out problems in house if it is reported. Thank You.

10/10 – Hervorragend

robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly owners with personal touch.
Aufenthalt von 1 Nacht im März 2023
Antwort von Sian T am 20. März 2023
Thank you for the great review. We look forward to meeting you again soon. Best wishes The Haven

8/10 – Gut

a

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean friendly good location
Lovely clean and friendly welcome. Nice size room. BUT very cold at night because heating was turned off from 10pm-6am. We went to bed at 10.30 and left at 7am so no time for warmth
Aufenthalt von 1 Nacht im März 2023
Antwort von The Haven am 9. März 2023
Thank you for your review. I am so sorry you were cold. Our heating is normally on all night in the winter months. I am not sure why it went off. We truly apologise, sincerely Sian and Phil.

10/10 – Hervorragend

John, London

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love staying at The Haven before I go on the ferry to Ireland. The rooms are clean and modern and the hosts welcoming. Less than a five minute drive to Stena Line Ferries as well. I’ll be back next year!
Aufenthalt von 1 Nacht im März 2023
Antwort von The Haven am 6. März 2023
Thank you John for a perfect review, we greatly appreciate it. It was lovely to see you again. Best wishes Sian and Phil.

10/10 – Hervorragend

James

Aufenthalt von 1 Nacht im Februar 2023
Antwort von The Haven am 27. Feb. 2023
Thank you for your perfect review. We greatly appreciate it. We hope to see you again soon.

10/10 – Hervorragend

Dom

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Sian and Phil am 22. Jan. 2023
Hi DomThank you so very much for your perfect review. We greatly appreciate it. It was great to meet you and hopefully we will see you again soon. Best wishes The Haven

10/10 – Hervorragend

Mario

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quint seaside stay. Clean rooms, friendly staff!
Antwort von The Haven am 7. Jan. 2023
Thank you Mario for your perfect review, we are glad you enjoyed your stay with us. Hopefully see you again soon. Best wishes.

8/10 – Gut

Wayne

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was OK. Very short timer on the lights in the bathroom with the switch to restart the timer on the outside of the room. Also, ridiculous placards around threatening fines for everything from flushing a cigarette butt to charging your phone overnight.
Antwort von The Haven. am 4. Jan. 2023
Dear Wayne, thank you for your review. The timer on the bathrooms are 20 minutes. The switch has to be on the outside due to building regulations. There are safety notices (not placards) for guests safety. The sign about the charger, is requesting guests switch off the charger, when not connected to a phone, this is to prevent a fire from starting. The sign regarding the toilets, is polite and requests guests to only discard toilet roll down the toilet, as the toilets are macerators and anything else (like cigarette butts, as you said) would render the toilet unusable. There is a charge, for breaking the toilet of 50, as this is what we have to pay the plumber to unblock the toilet. The sign is not threatening, but informative. We wish you well, best regards.

8/10 – Gut

lai

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Actually I do not stay there cause I changed my plan suddenly. On the check in day late evening I received their call asked about my arrival. I feel very warm and relieve they are good enough.
Antwort von The Haven am 4. Jan. 2023
Thank you, hope to see you on another occasion. Best wishes.

10/10 – Hervorragend

Debra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gracious and helpful host
Aufenthalt von 1 Nacht im November 2022
Antwort von The Haven. am 14. Dez. 2022
Thank you very much for your lovely review, we greatly appreciate it. It was great to meet you and hope to see you sometime in the future. Best wishes The Haven

10/10 – Hervorragend

Roland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von The Haven am 8. Nov. 2022
Thank you very much for your perfect review, we greatly appreciate your recommendations. Hope to see you again soon, best regards The Haven

10/10 – Hervorragend

Christine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely spot in Holyhead. Great hosts.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von The Haven am 8. Nov. 2022
Thank you very much for your perfect review, we greatly appreciate your recommendations. Hope to see you again soon, best regards The Haven

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely
Terrific
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von The Haven am 8. Nov. 2022
Thank you very much for your perfect review, we greatly appreciate your recommendations. Hope to see you again soon, best regards The Haven

10/10 – Hervorragend

Peter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean!
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Sian am 11. Okt. 2022
Thank you Peter for the perfect review, we greatly appreciate it. It was great to meet you and hope you enjoy the rest of your trip. Happy Travels.

10/10 – Hervorragend

Felicity

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2022

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
One Night Stay
Traffic noise all night long! Tight, narrow stairs. Strict rules about plug-ins, toilet and shower. Good location to ferry.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von The Haven am 10. Juni 2022
Dear Anonymous Guest, thank you for your feed back. As we never get complaints of noise, I can only assume you left your window open all night and as we are in a town, then you will get noise. You are the first guest to complain about the stairwell, (we have been open for 4 years), they are a standard width, so I am not too sure, why that is a complaint? With regards to the "Strict rules", I am not sure what you are talking about. We have some fire signs to ensure the safety of all our guests, but I am unsure what rules you refer to with regard "plug-ins, toilet and shower". As you are anonymous I am unable to contact you to get further feed back. We are sorry you did not enjoy your stay with us, if you had mentioned something on check out, we could have offered you some sort of compensation. Best wishes The Haven.

10/10 – Hervorragend

Greg

Gut: Sauberkeit, Personal & Service und Ausstattung
Really welcoming hosts, not far from town centre. Cleanest shower room I have ever seen. Whole room immaculately clean Three mins drive from the ferry terminal. This is a great find in the area and I highly recommend it. They have a car park but I simply used the ample free car parking at the front of the property. Thanks very much for a very pleasant stay. You really are a haven !
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Sian T. am 18. Juni 2022
Hi Greg, thank you so very much for your perfect review, we greatly appreciate it. It was lovely to meet you and we hope to see you again soon. Best wishes The Haven, Holyhead.

8/10 – Gut

MICHAEL

Aufenthalt von 1 Nacht im Mai 2022
Antwort von Team Haven am 23. Mai 2022
Thank you 😊

8/10 – Gut

Adrian

Aufenthalt von 1 Nacht im April 2022
Antwort von Team Haven am 17. Mai 2022
Thank you for your review score. Best regards Sian and Phil.

8/10 – Gut

Gaynor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would recommend for a lovely stay holyhead.
Location of Haven guest house is excellent its near the harbor & easy to find. There's free parking in front of the guest house. We received a warm welcome & stayed in room 4, (very spacious & has a window seat which over looks the harbor), Its lovely & clean with modern décor . There are places to eat within walking distance (would highly recommend 'Mandarin Royale'). We thoroughly enjoyed our stay & would definitely return.
Aufenthalt von 1 Nacht im April 2022
Antwort von Team Haven am 17. Mai 2022
Thanks for taking the time to write a detailed review, much appreciated. Hope to see you again soon. Best regards Sian and Phil

10/10 – Hervorragend

Ted

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2022

8/10 – Gut

Huiping

Aufenthalt von 1 Nacht im Februar 2022
Antwort von The Haven am 10. März 2022
Thank you for taking the time to complete a review.

10/10 – Hervorragend

Royce

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overnight Stay
This was a stop over stay. The accommodations were fine.
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Sian am 24. Jan. 2022
Thank you Royce for a great review, it was lovely to meet you and we would love to see you again sometime soon.