Finde Höhle La Gruta Hotels

"We didn't like the accommodation at all. It was always loud because the bar was right next to the pool, and lots of people from outside came there to party. The pool was incredibly small and looked bigger. Furthermore, the hotel didn't mind even having a dog in the pool drooling all over the water. I found it disgusting. Also, it wasn't possible to swim in the sea.It looks like there's a stretch of beach there from the pictures, but reception also told us we couldn't go into the sea. There were no chairs on the balcony, only one uncomfortable hanging chair, and a second one was torn down. When we asked for two chairs, we were simply told no, because guests were always throwing them off the balcony...We wanted to leave two days early because everything wasn't as expected and as depicted in the pictures. We clarified the matter with Expedia, and if the manager agreed, we were told we'd get our money back. We even found a replacement on-site and went to reception with him. Afterward, the manager lied to Expedia, and we didn't get a cent back. And the hotel even charged us twice. In our opinion, we wouldn't recommend this hotel."

"Zimmer leider ein bisschen vernachlässigt, offene Moskitosgitter, Moskitonetze löcher und Lampen mit Spinnweben bedeckt"

"Wir hatten eine wunderbare Zeit hier. Die Zimmer sind schön, der Spa Bereich ausserordentlich und das Personal sehr zuvorkommend. Obwohl das Hotel voll ausgebucht war, gibt es genug Platz für alle Gäste und es herrscht eine angenehme Ruhe. Das Restaurant und Frühstück war auch sehr gut, einzig am Kaffee kann man noch etwas arbeiten."

"Es gab selten warmes Wasser, die Außenbeleuchtung und der Anzünder am Gasherd haben nicht funktioniert. Außerdem gab es im oberen Bereich kein Fliegennetz und die Küche könnte etwas besser ausgestattet sein. Ansonsten war die Unterkunft aber gut. Der private Pool war ein Highlight."