Außenpool, Sonnenschirme, Liegestühle

Bewertungen von Hilton Tangier Al Houara Resort & Spa

5 out of 5
Hilton Tangier Al Houara Resort & Spa
KM 19.8 Route Nationale, Hjar Ennhal, Tangier-Assilah

Bewertungen

8,4

Sehr gut

114 von insgesamt 184 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
26 von insgesamt 184 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 184 Gästebewertungen haben eine Bewertung von 6 - Okay" "
10 von insgesamt 184 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
13 von insgesamt 184 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,6/10

Personal & Service

9,0/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Carsten Prof.

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Preis- Leistung bei den Getränken passt nicht. Sonst alles super
Aufenthalt von 2 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 23. Juli 2023
Dear Mr. Carsten,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

4/10 – Schlecht

Claudia

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Food wasn‘t indicated (vegi, vegan, allergys). No vegan food and even if I asked for poor possibilities-fruits and hummus. No public taxis allowed and shuttle very expensive.
Aufenthalt von 5 Nächten im Juli 2022
Antwort von MARIAM BAHBAH am 5. Aug. 2022
Dear Mrs Claudia, Thank you for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa. We are extremely disappointed to hear that your stay was not as expected , and we would like to assure you that your comments is duly noted and will be shared with the concerned heard of department for their prompt actions. We will be looking forward to welcome you back again to make it right for you for a future stay. Best regards

10/10 – Hervorragend

Francisco

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super freundliches Personal, sehr engagiert und gehen auf alle Wünsche ein! Das Essen war fantastisch und dir Auswahl sehr groß!
Aufenthalt von 4 Nächten im April 2022

10/10 – Hervorragend

Nabil

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great.
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

Ayana

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
こんな素晴らしいホテルは中々ないです お部屋、施設、スタッフな対応 どれを取っても文句無しの五つ星ホテルです またここに来たいからモロッコに来ます
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Teddy, Nanterre

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

6/10 – Okay

mehdi, wpb

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

HASSAN ALI

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
didn't like the fact that my reserved room was not available upon my arrival at 19.00 hrs!,there was no apology from the manager I met!! Breakfast was chaotic ,staff friendly but not competent! liked the surrounding area, food at the Olivier was good, unfortunately it was my second not experience with the hotel, first one was in 2019.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Medoss, Chicago

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place for vacations
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Evgenia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly clean rooms and spacious will be visiting again
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Kelsey

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend this hotel, it’s about a 20 min drive to the port of tangier. The staff was lovely and kind. The only thing I would complain about is the pricing at the bar. Moroccan mint tea was 60 MAD everywhere else is normally 15 MAD. And they never had tea in the buffet it was always empty. The buffet was amazing, lots of options. the resort is stunning, and big. Our room was always spotless. We also golfed at the resort there, it’s a very nice course. If I ever come back to tangier I will stay here 100 percent. Thanks for a wonderful stay Hilton.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Sarah

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
Very clean, quite, helpful nice staff, food was great, bathrooms were spotless, housekeeping everyday, thank you hotel grand Mogader Menara for making my vacation a success I will definitely use this hotel for my future staying in Marrakech
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Abdulghani

Everything
Aufenthalt von 9 Nächten im Februar 2024
Antwort von MARIAM BAHBAH am 7. März 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards

10/10 – Hervorragend

Riduan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very beatiful hotel in quite area
Perfect stay , very beautiful Hotel
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MARIAM BAHBAH am 7. März 2024
Dear Mr. Riduan,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards

10/10 – Hervorragend

NABIL

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was great and the staff were so professional. But the food may need some improvement.
Antwort von MARIAM BAHBAH am 29. Jan. 2024
Dear Mr. Nabil,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.. Rest assured that your feedback in regards the food has been shared with the concerned head of department.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 – Hervorragend

Abdulghani

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 9 Nächten im Januar 2024
Antwort von MARIAM BAHBAH am 29. Jan. 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 – Hervorragend

Mona

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall beautiful property with friendly and professional staff, we really enjoyed our stay!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MARIAM BAHBAH am 29. Jan. 2024
Dear Mrs. Mona,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

8/10 – Gut

Christophe

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MARIAM BAHBAH am 29. Jan. 2024
Dear Mr. Christophe,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa

10/10 – Hervorragend

NAYEEMUDDN

Aufenthalt von 3 Nächten im November 2023
Antwort von MARIAM BAHBAH am 25. Dez. 2023
Dear Mr. Nayeemuddn,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager

6/10 – Okay

Khaled

Aufenthalt von 3 Nächten im November 2023
Antwort von MARIAM BAHBAH am 25. Dez. 2023
Dear Mr. Khaled,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager

6/10 – Okay

Leah, Milwaukee

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We came back to this hotel after having stayed when it first opened four years ago and I’m not sure if it was the off season that contributed or just really not being well taken care of in the four years but the condition was really sad to see. So many broken doors, appliances, lights on balconies, ants and bugs everywhere - while the front desk was sorry they also stated this is to be expected during off season. I’m shocked that bugs would be part of an expectation during any season. No additional food options besides spaghetti and chicken nuggets, highly advise spending your money somewhere else. Just a big bust and will stay in Tangier proper next time with less of a pricey stay!
Antwort von MARIAM BAHBAH am 23. Nov. 2023
Dear Mrs. Leah;Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely disappointed to hear that we failed to do so.Please be assured that the concerned department is reviewing your comments to ensure they are used to improve our guest's experience and avoid such issues in the future.We hope you will consider staying with us in the future to make it up for you.Best regardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

Rima

Aufenthalt von 1 Nacht im November 2023
Antwort von MARIAM BAHBAH am 11. Nov. 2023
Dear Mrs. Rima;Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 – Hervorragend

Bela

Gut: Personal & Service und Zustand der Unterkunft
Awesome location, Beautiful room .Very friendly and helpful staff. Would love to back again.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MARIAM BAHBAH am 11. Nov. 2023
Dear Mrs. Bela,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 – Hervorragend

Reda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Très belle et bon accueil. Le personnel est au petit soin et toujours present pour nous satisfaire.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von MARIAM BAHBAH am 24. Okt. 2023
Dear Mr. reda,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.Looking forward to welcome you back again in the nearest future.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

Nida

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff was amazing
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von MARIAM BAHBAH am 23. Okt. 2023
Dear Mrs. Nida,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

Iliass

Aufenthalt von 4 Nächten im Oktober 2023
Antwort von MARIAM BAHBAH am 11. Nov. 2023
Dear Mr. Iliass,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager

10/10 – Hervorragend

Amina

Aufenthalt von 3 Nächten im September 2023
Antwort von MARIAM BAHBAH am 19. Okt. 2023
Dear Mrs. Amina,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

Abdelali

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is great about the property. Big thanks to the Housekeeping staff who always smile when you walk by them.
Aufenthalt von 2 Nächten im September 2023
Antwort von MARIAM BAHBAH am 25. Sept. 2023
Dear Mr. Abdelali,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureBest regardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

HAKAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Magnifique comme chaque année
Aufenthalt von 7 Nächten im September 2023
Antwort von MARIAM BAHBAH am 17. Sept. 2023
Dear Mr. Hakan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

2/10 – Ungenügend

Sonya

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hôtel nul
Le pire hôtel que j’ai connu au Maroc. Pour une première fois sa sera la dernière aussi. Personnel à revoir surtout votre voiturier qui sert strictement à rien du tout. Fuite dans la salle de bain, prise qui ne marche pas, problème de verrou dans la chambre. Bref je ne recommande surtout pas cette hôtel. Et arrêter de vous comparez au Mazagan vous n’avez rien d’un hôtel de luxe.
Aufenthalt von 3 Nächten im September 2023
Antwort von MARIAM BAHBAH am 17. Sept. 2023
Dear Mrs. Sonya,We would like to thank you for choosing Hilton Tangier AlHouara Resort and Spa and for taking time to review your experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Looking forward to welcome you back for a future stay to make it up for you.Best regardsMariam BahbahGuest Relation Manager

8/10 – Gut

paul

Mit einer Gruppe gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Cockroach in bedroom
Aufenthalt von 2 Nächten im September 2023
Antwort von MARIAM BAHBAH am 11. Sept. 2023
Dear Mr. Paul,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa and for taking time to review you experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Please be assured that your constructive remark has been taken into great consideration. We are looking forward to have the opportunity to restore your faith in our hotel and make it up for you.Best regardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

Fariba, Braintree

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel! Concierge was helpful.
Aufenthalt von 4 Nächten im August 2023
Antwort von MARIAM BAHBAH am 7. Sept. 2023
Dear Mrs. Fariba,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

Hmida

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
👍👍👍👍
Au top du début à la fin !!!
Aufenthalt von 6 Nächten im August 2023
Antwort von MARIAM BAHBAH am 31. Aug. 2023
Dear Mr. Hmida,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager

8/10 – Gut

Anass

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
2 eme fois au hilton hourra , super hôtel ,petit coin de paradis personel au petit soin , super piscine , infrastructure magnifique , seul bémol , le restaurant buffet du soir n’est pas top , pas beacoup de choix et la qualité n’est plus au rendez vous . Hôtel un peu loin de tout
Aufenthalt von 1 Nacht im August 2023
Antwort von MARIAM BAHBAH am 28. Aug. 2023
Dear Mr. Anass,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager

8/10 – Gut

Ruth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2023
Antwort von MARIAM BAHBAH am 28. Aug. 2023
Dear Mrs. Ruth,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager

2/10 – Ungenügend

kyriacos

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
THE WORST CUSTOMER SERVICE OF ALL TIME!
Aufenthalt von 2 Nächten im August 2023
Antwort von MARIAM BAHBAH am 20. Aug. 2023
Dear Mrs. Kyriacos,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa, and for taking the time to review your recent stay with us, we deeply regret to read how much your experience was disappointing.Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We hope you will consider staying with us again.Best regards

10/10 – Hervorragend

Amine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was amazing. Best service we had at a hotel in Morocco so far.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 20. Aug. 2023
Dear Mr. Amine,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hilton Al Houara Resort & Spa was an enjoyable one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Best regards

10/10 – Hervorragend

Jan, Saint Laurent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 30. Juli 2023
Dear Mr. Jan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

Abdelkarim

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Séjour fantastique à Tanger
Séjour en famille fantastique. Personnel très sympathique et aux petits soins. Les équipements de l’établissement sont top. Le buffet du petit déjeuner est savoureux et fourni. Le personnel du Kids Club et Summer camp est super attentionné. Nous reviendrons.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 30. Juli 2023
Dear Mr. Abdelkarim, Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager

6/10 – Okay

Christina, Ridley park

Aufenthalt von 5 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 23. Aug. 2023
Dear Mrs. Cristina,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Al Houara Resort & Spa.We are disappointed to hear that your stay was not as expected. your feedback is of paramount importance in ensuring that we continually deliver the service Hilton is renowned for. As a Company we strive towards exceeding our guests' expectations and we are therefore concerned to read that on this occasion we failed to do so.Looking forward welcoming you back in the nearest future to make it up for you.Best regards

2/10 – Ungenügend

ouiam

Aufenthalt von 2 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 27. Juli 2023
Dear Mrs. Ouiam,Thank you so much for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We regret that you didn't have the comfortable, relaxing visit we strive to provide our valued guests.Looking forward to welcome you back for a future stay to make it up for youBest regards

10/10 – Hervorragend

Syed

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent hotel !
Aufenthalt von 4 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 12. Juli 2023
Dear Mr. Syed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 – Hervorragend

Ahmed

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Zustand der Unterkunft
It was a fabulous experience, definitely going back
Aufenthalt von 4 Nächten im Juni 2023
Antwort von MARIAM BAHBAH am 12. Juli 2023
Dear Mr. Ahmed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards

10/10 – Hervorragend

Omer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing time and experience
Amazing hotel. The staff were very nice and attended to every need. The aesthetics of the hotel were beautiful.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von MARIAM BAHBAH am 21. Juni 2023
Dear Mr. Omer,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best RegardsMariam BahbahGuest Relation Manager

10/10 – Hervorragend

Ramia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von MARIAM BAHBAH am 31. Mai 2023
Dear Mrs. Ramia,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

6/10 – Okay

ROSY

Mit der Familie gereist
Gut: Sauberkeit
Aufenthalt von 6 Nächten im Mai 2023
Antwort von MARIAM BAHBAH am 27. Mai 2023
Dear Mrs. Rosy,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

10/10 – Hervorragend

ayoub

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great work guys, I love this place definitely I’m coming back again. Thanks to Mona the concierge agent for the good organisational abilities
Aufenthalt von 2 Nächten im Mai 2023
Antwort von MARIAM BAHBAH am 6. Mai 2023
Dear Mr. Ayoub,Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We are delighted to hear that your stay was a pleasant one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to have the pleasure of having you among us in the nearest future.Best Regards

8/10 – Gut

Noreen

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property. Clean rooms. Only negative is the service provided at the buffet breakfast and buffet dinner at Argan restaurant— staff did not attend to tables to provide beverages; staff had to be asked repeatedly for basic drinks like water or coffee. Food often ran out before the closing of the buffet service. Rest of the hotel property was beautiful and amazing.
Aufenthalt von 3 Nächten im April 2023
Antwort von MARIAM BAHBAH am 5. Mai 2023
Dear Mrs.Noreen,Thank you for choosing Hilton Tangier Alhouara Resort & Spa for your recent stay.We are delighted that you like both our location, rooms! On the other hand, we are disappointed to hear that your stay was not as expected rest assured that your feedback has been shared with the concerned head of department for their prompt action.Looking forward to welcome you back to make it up for you.Best regards

10/10 – Hervorragend

Rachid

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
6jours 5nuit l'impression d'être au paradis hotel magique propre et bien entretenu personnel au petit soin
Aufenthalt von 5 Nächten im April 2023
Antwort von MARIAM BAHBAH am 30. Apr. 2023
Dear Mr. Rachid,Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team!We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love to have the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards

10/10 – Hervorragend

Jeffrey Tyrone

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exceptional property of which the architectural design and layout are what one envisions when thinking of Morocco. The staff -- front of house and back of house -- were all superb in carrying out their respective duties and the collective mission of the hotel.
Aufenthalt von 6 Nächten im April 2023
Antwort von MARIAM BAHBAH am 28. Apr. 2023
Dear Mr. Tyrone,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back in the nearest futureKindest regards