KM 19.8 Route Nationale, Hjar Ennhal, Tangier-Assilah
Bewertungen
8,4
Sehr gut
Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
114 von insgesamt 184 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
114
26 von insgesamt 184 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
26
21 von insgesamt 184 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
21
10 von insgesamt 184 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
10
13 von insgesamt 184 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
13
9,2/10
Sauberkeit
8,6/10
Personal & Service
9,0/10
Ausstattung
9,0/10
Zustand der Unterkunft
8,8/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Carsten Prof.
22. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Preis- Leistung bei den Getränken passt nicht. Sonst alles super
Carsten Prof.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 23. Juli 2023
Dear Mr. Carsten,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards
4/10 – Schlecht
Claudia
Mit der Familie gereist
4. Aug. 2022
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Food wasn‘t indicated (vegi, vegan, allergys). No vegan food and even if I asked for poor possibilities-fruits and hummus.
No public taxis allowed and shuttle very expensive.
Claudia
Aufenthalt von 5 Nächten im Juli 2022
Antwort von MARIAM BAHBAH am 5. Aug. 2022
Dear Mrs Claudia,
Thank you for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.
We are extremely disappointed to hear that your stay was not as expected , and we would like to assure you that your comments is duly noted and will be shared with the concerned heard of department for their prompt actions.
We will be looking forward to welcome you back again to make it right for you for a future stay.
Best regards
10/10 – Hervorragend
Francisco
Mit dem Partner gereist
25. Apr. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super freundliches Personal, sehr engagiert und gehen auf alle Wünsche ein! Das Essen war fantastisch und dir Auswahl sehr groß!
Francisco
Aufenthalt von 4 Nächten im April 2022
10/10 – Hervorragend
Nabil
Mit der Familie und kleinen Kindern gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great.
Nabil
Aufenthalt von 2 Nächten im Mai 2024
10/10 – Hervorragend
Ayana
Mit dem Partner gereist
26. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Teddy
Aufenthalt von 3 Nächten im Mai 2024
6/10 – Okay
mehdi, wpb
Mit der Familie und kleinen Kindern gereist
13. Mai 2024
Verbesserungswürdig: Personal & Service und Ausstattung
mehdi
Aufenthalt von 1 Nacht im Mai 2024
6/10 – Okay
HASSAN ALI
Geschäftlich gereist
12. Mai 2024
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Personal & Service
didn't like the fact that my reserved room was not available upon my arrival at 19.00 hrs!,there was no apology from the manager I met!! Breakfast was chaotic ,staff friendly but not competent! liked the surrounding area, food at the Olivier was good, unfortunately it was my second not experience with the hotel, first one was in 2019.
HASSAN ALI
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Medoss, Chicago
11. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place for vacations
Medoss
Aufenthalt von 3 Nächten im Mai 2024
10/10 – Hervorragend
Evgenia
2. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was very friendly clean rooms and spacious will be visiting again
Evgenia
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Kelsey
Mit der Familie gereist
1. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommend this hotel, it’s about a 20 min drive to the port of tangier. The staff was lovely and kind. The only thing I would complain about is the pricing at the bar. Moroccan mint tea was 60 MAD everywhere else is normally 15 MAD. And they never had tea in the buffet it was always empty. The buffet was amazing, lots of options. the resort is stunning, and big. Our room was always spotless.
We also golfed at the resort there, it’s a very nice course. If I ever come back to tangier I will stay here 100 percent. Thanks for a wonderful stay Hilton.
Kelsey
Aufenthalt von 2 Nächten im April 2024
10/10 – Hervorragend
Sarah
Mit einer Gruppe gereist
24. Apr. 2024
Gut: Personal & Service und Zustand der Unterkunft
Very clean, quite, helpful nice staff, food was great, bathrooms were spotless, housekeeping everyday, thank you hotel grand Mogader Menara for making my vacation a success I will definitely use this hotel for my future staying in Marrakech
Sarah
Aufenthalt von 5 Nächten im April 2024
10/10 – Hervorragend
Abdulghani
25. Feb. 2024
Everything
Abdulghani
Aufenthalt von 9 Nächten im Februar 2024
Antwort von MARIAM BAHBAH am 7. März 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards
10/10 – Hervorragend
Riduan
Mit der Familie gereist
18. Feb. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very beatiful hotel in quite area
Perfect stay , very beautiful Hotel
Riduan
Aufenthalt von 1 Nacht im Februar 2024
Antwort von MARIAM BAHBAH am 7. März 2024
Dear Mr. Riduan,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best regards
10/10 – Hervorragend
NABIL
Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
28. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was great and the staff were so professional. But the food may need some improvement.
NABIL
Antwort von MARIAM BAHBAH am 29. Jan. 2024
Dear Mr. Nabil,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.. Rest assured that your feedback in regards the food has been shared with the concerned head of department.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa
10/10 – Hervorragend
Abdulghani
Geschäftlich gereist
15. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Abdulghani
Aufenthalt von 9 Nächten im Januar 2024
Antwort von MARIAM BAHBAH am 29. Jan. 2024
Dear Mr. Abdulghani,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa
10/10 – Hervorragend
Mona
Mit der Familie und kleinen Kindern gereist
2. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall beautiful property with friendly and professional staff, we really enjoyed our stay!
Mona
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MARIAM BAHBAH am 29. Jan. 2024
Dear Mrs. Mona,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa
8/10 – Gut
Christophe
29. Dez. 2023
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Christophe
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von MARIAM BAHBAH am 29. Jan. 2024
Dear Mr. Christophe,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation ManagerHilton Tangier Al Houara Resort & Spa
10/10 – Hervorragend
NAYEEMUDDN
28. Nov. 2023
NAYEEMUDDN
Aufenthalt von 3 Nächten im November 2023
Antwort von MARIAM BAHBAH am 25. Dez. 2023
Dear Mr. Nayeemuddn,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager
6/10 – Okay
Khaled
25. Nov. 2023
Khaled
Aufenthalt von 3 Nächten im November 2023
Antwort von MARIAM BAHBAH am 25. Dez. 2023
Dear Mr. Khaled,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kind Regards,Mariam BahbahGuest Relation Manager
6/10 – Okay
Leah, Milwaukee
Mit der Familie und kleinen Kindern gereist
23. Nov. 2023
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
We came back to this hotel after having stayed when it first opened four years ago and I’m not sure if it was the off season that contributed or just really not being well taken care of in the four years but the condition was really sad to see. So many broken doors, appliances, lights on balconies, ants and bugs everywhere - while the front desk was sorry they also stated this is to be expected during off season. I’m shocked that bugs would be part of an expectation during any season. No additional food options besides spaghetti and chicken nuggets, highly advise spending your money somewhere else. Just a big bust and will stay in Tangier proper next time with less of a pricey stay!
Leah
Antwort von MARIAM BAHBAH am 23. Nov. 2023
Dear Mrs. Leah;Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely disappointed to hear that we failed to do so.Please be assured that the concerned department is reviewing your comments to ensure they are used to improve our guest's experience and avoid such issues in the future.We hope you will consider staying with us in the future to make it up for you.Best regardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
Rima
6. Nov. 2023
Rima
Aufenthalt von 1 Nacht im November 2023
Antwort von MARIAM BAHBAH am 11. Nov. 2023
Dear Mrs. Rima;Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager
10/10 – Hervorragend
Bela
25. Okt. 2023
Gut: Personal & Service und Zustand der Unterkunft
Awesome location, Beautiful room .Very friendly and helpful staff. Would love to back again.
Bela
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von MARIAM BAHBAH am 11. Nov. 2023
Dear Mrs. Bela,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager
10/10 – Hervorragend
Reda
Mit der Familie gereist
23. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
Très belle et bon accueil. Le personnel est au petit soin et toujours present pour nous satisfaire.
Reda
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von MARIAM BAHBAH am 24. Okt. 2023
Dear Mr. reda,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.Looking forward to welcome you back again in the nearest future.Kindest RegardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
Nida
Mit der Familie gereist
23. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff was amazing
Nida
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von MARIAM BAHBAH am 23. Okt. 2023
Dear Mrs. Nida,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
Iliass
8. Okt. 2023
Iliass
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von MARIAM BAHBAH am 11. Nov. 2023
Dear Mr. Iliass,Thank you for taking the time to share your feedback. regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Kindest Regards,Mariam BahbahGuest Relation Manager
10/10 – Hervorragend
Amina
29. Sept. 2023
Amina
Aufenthalt von 3 Nächten im September 2023
Antwort von MARIAM BAHBAH am 19. Okt. 2023
Dear Mrs. Amina,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to our resort very soon.Kindest RegardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
Abdelali
Mit einer Gruppe gereist
25. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is great about the property. Big thanks to the Housekeeping staff who always smile when you walk by them.
Abdelali
Aufenthalt von 2 Nächten im September 2023
Antwort von MARIAM BAHBAH am 25. Sept. 2023
Dear Mr. Abdelali,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureBest regardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
HAKAN
Mit der Familie gereist
15. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Magnifique comme chaque année
HAKAN
Aufenthalt von 7 Nächten im September 2023
Antwort von MARIAM BAHBAH am 17. Sept. 2023
Dear Mr. Hakan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager
2/10 – Ungenügend
Sonya
Geschäftlich gereist
12. Sept. 2023
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hôtel nul
Le pire hôtel que j’ai connu au Maroc. Pour une première fois sa sera la dernière aussi. Personnel à revoir surtout votre voiturier qui sert strictement à rien du tout. Fuite dans la salle de bain, prise qui ne marche pas, problème de verrou dans la chambre. Bref je ne recommande surtout pas cette hôtel. Et arrêter de vous comparez au Mazagan vous n’avez rien d’un hôtel de luxe.
Sonya
Aufenthalt von 3 Nächten im September 2023
Antwort von MARIAM BAHBAH am 17. Sept. 2023
Dear Mrs. Sonya,We would like to thank you for choosing Hilton Tangier AlHouara Resort and Spa and for taking time to review your experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Looking forward to welcome you back for a future stay to make it up for you.Best regardsMariam BahbahGuest Relation Manager
8/10 – Gut
paul
Mit einer Gruppe gereist
10. Sept. 2023
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Cockroach in bedroom
paul
Aufenthalt von 2 Nächten im September 2023
Antwort von MARIAM BAHBAH am 11. Sept. 2023
Dear Mr. Paul,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa and for taking time to review you experience with us.We would like to extend our sincerest apologies for the difficulties you encountered during your recent visit and we are very sorry to read that your experience didn't meet your expectations.Please be assured that your constructive remark has been taken into great consideration. We are looking forward to have the opportunity to restore your faith in our hotel and make it up for you.Best regardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
Fariba, Braintree
6. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel! Concierge was helpful.
Fariba
Aufenthalt von 4 Nächten im August 2023
Antwort von MARIAM BAHBAH am 7. Sept. 2023
Dear Mrs. Fariba,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
Hmida
Mit der Familie gereist
30. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
👍👍👍👍
Au top du début à la fin !!!
Hmida
Aufenthalt von 6 Nächten im August 2023
Antwort von MARIAM BAHBAH am 31. Aug. 2023
Dear Mr. Hmida,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest futureKindest regardsMariam BahbahGuest Relation Manager
8/10 – Gut
Anass
Mit der Familie gereist
25. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
2 eme fois au hilton hourra , super hôtel ,petit coin de paradis personel au petit soin , super piscine , infrastructure magnifique , seul bémol , le restaurant buffet du soir n’est pas top , pas beacoup de choix et la qualité n’est plus au rendez vous . Hôtel un peu loin de tout
Anass
Aufenthalt von 1 Nacht im August 2023
Antwort von MARIAM BAHBAH am 28. Aug. 2023
Dear Mr. Anass,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager
8/10 – Gut
Ruth
Mit der Familie gereist
25. Aug. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ruth
Aufenthalt von 3 Nächten im August 2023
Antwort von MARIAM BAHBAH am 28. Aug. 2023
Dear Mrs. Ruth,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kind RegardsMariam BahbahGuest Relations Manager
2/10 – Ungenügend
kyriacos
Geschäftlich gereist
4. Aug. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
THE WORST CUSTOMER SERVICE OF ALL TIME!
kyriacos
Aufenthalt von 2 Nächten im August 2023
Antwort von MARIAM BAHBAH am 20. Aug. 2023
Dear Mrs. Kyriacos,We would like to thank you for choosing Hilton Tangier Al Houara Resort and Spa, and for taking the time to review your recent stay with us, we deeply regret to read how much your experience was disappointing.Please believe that your feedback is important to us as it helps us improving our service and better meeting your expectations.We hope you will consider staying with us again.Best regards
10/10 – Hervorragend
Amine
Mit der Familie gereist
2. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was amazing. Best service we had at a hotel in Morocco so far.
Amine
Aufenthalt von 3 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 20. Aug. 2023
Dear Mr. Amine,We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Hilton Al Houara Resort & Spa was an enjoyable one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.Best regards
10/10 – Hervorragend
Jan, Saint Laurent
28. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jan
Aufenthalt von 2 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 30. Juli 2023
Dear Mr. Jan,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
Abdelkarim
Mit der Familie gereist
27. Juli 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Séjour fantastique à Tanger
Séjour en famille fantastique.
Personnel très sympathique et aux petits soins.
Les équipements de l’établissement sont top.
Le buffet du petit déjeuner est savoureux et fourni.
Le personnel du Kids Club et Summer camp est super attentionné.
Nous reviendrons.
Abdelkarim
Aufenthalt von 2 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 30. Juli 2023
Dear Mr. Abdelkarim, Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regardsMariam BahbahGuest Relation Manager
6/10 – Okay
Christina, Ridley park
14. Juli 2023
Christina
Aufenthalt von 5 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 23. Aug. 2023
Dear Mrs. Cristina,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Al Houara Resort & Spa.We are disappointed to hear that your stay was not as expected. your feedback is of paramount importance in ensuring that we continually deliver the service Hilton is renowned for. As a Company we strive towards exceeding our guests' expectations and we are therefore concerned to read that on this occasion we failed to do so.Looking forward welcoming you back in the nearest future to make it up for you.Best regards
2/10 – Ungenügend
ouiam
7. Juli 2023
ouiam
Aufenthalt von 2 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 27. Juli 2023
Dear Mrs. Ouiam,Thank you so much for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We regret that you didn't have the comfortable, relaxing visit we strive to provide our valued guests.Looking forward to welcome you back for a future stay to make it up for youBest regards
10/10 – Hervorragend
Syed
Mit der Familie und kleinen Kindern gereist
6. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent hotel !
Syed
Aufenthalt von 4 Nächten im Juli 2023
Antwort von MARIAM BAHBAH am 12. Juli 2023
Dear Mr. Syed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards
10/10 – Hervorragend
Ahmed
Mit der Familie und kleinen Kindern gereist
30. Juni 2023
Gut: Personal & Service und Zustand der Unterkunft
It was a fabulous experience, definitely going back
Ahmed
Aufenthalt von 4 Nächten im Juni 2023
Antwort von MARIAM BAHBAH am 12. Juli 2023
Dear Mr. Ahmed,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guests' expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcome you back again in the nearest future.Kindest regards
10/10 – Hervorragend
Omer
19. Juni 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing time and experience
Amazing hotel. The staff were very nice and attended to every need. The aesthetics of the hotel were beautiful.
Omer
Aufenthalt von 4 Nächten im Juni 2023
Antwort von MARIAM BAHBAH am 21. Juni 2023
Dear Mr. Omer,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best RegardsMariam BahbahGuest Relation Manager
10/10 – Hervorragend
Ramia
29. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ramia
Aufenthalt von 2 Nächten im Mai 2023
Antwort von MARIAM BAHBAH am 31. Mai 2023
Dear Mrs. Ramia,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards
6/10 – Okay
ROSY
Mit der Familie gereist
22. Mai 2023
Gut: Sauberkeit
ROSY
Aufenthalt von 6 Nächten im Mai 2023
Antwort von MARIAM BAHBAH am 27. Mai 2023
Dear Mrs. Rosy,Thank you for taking the time to share your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We would love the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards
10/10 – Hervorragend
ayoub
Mit der Familie gereist
6. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great work guys, I love this place definitely I’m coming back again. Thanks to Mona the concierge agent for the good organisational abilities
ayoub
Aufenthalt von 2 Nächten im Mai 2023
Antwort von MARIAM BAHBAH am 6. Mai 2023
Dear Mr. Ayoub,Thank you for taking the time to share with us your feedback regarding your previous stay at Hilton Tangier Alhouara Resort & Spa.We are delighted to hear that your stay was a pleasant one.We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.We hope to have the pleasure of having you among us in the nearest future.Best Regards
8/10 – Gut
Noreen
Mit der Familie und kleinen Kindern gereist
2. Mai 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property. Clean rooms. Only negative is the service provided at the buffet breakfast and buffet dinner at Argan restaurant— staff did not attend to tables to provide beverages; staff had to be asked repeatedly for basic drinks like water or coffee. Food often ran out before the closing of the buffet service.
Rest of the hotel property was beautiful and amazing.
Noreen
Aufenthalt von 3 Nächten im April 2023
Antwort von MARIAM BAHBAH am 5. Mai 2023
Dear Mrs.Noreen,Thank you for choosing Hilton Tangier Alhouara Resort & Spa for your recent stay.We are delighted that you like both our location, rooms! On the other hand, we are disappointed to hear that your stay was not as expected rest assured that your feedback has been shared with the concerned head of department for their prompt action.Looking forward to welcome you back to make it up for you.Best regards
10/10 – Hervorragend
Rachid
Mit der Familie gereist
30. Apr. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent
6jours 5nuit l'impression d'être au paradis hotel magique propre et bien entretenu personnel au petit soin
Rachid
Aufenthalt von 5 Nächten im April 2023
Antwort von MARIAM BAHBAH am 30. Apr. 2023
Dear Mr. Rachid,Thank you for taking the time to share your feedback. While we are delighted to hear you enjoyed the hospitality provided by our team!We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We would love to have the opportunity to exceed your expectations and would like to invite you back to the resort very soon.Best Regards
10/10 – Hervorragend
Jeffrey Tyrone
Mit der Familie gereist
27. Apr. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exceptional property of which the architectural design and layout are what one envisions when thinking of Morocco. The staff -- front of house and back of house -- were all superb in carrying out their respective duties and the collective mission of the hotel.
Jeffrey Tyrone
Aufenthalt von 6 Nächten im April 2023
Antwort von MARIAM BAHBAH am 28. Apr. 2023
Dear Mr. Tyrone,Thank you so much for taking the time to share with us your feedback regarding your last stay at Hilton Tangier Alhouara Resort & Spa.We are delighted that your stay with us was a pleasant one! We strive to exceed our guest's expectations and offer to all of them service from the heart, and we are extremely happy to hear that we succeed to do so during your stay.We are looking forward to welcoming you back in the nearest futureKindest regards