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Bewertungen von Hotel du Vin & Bistro Henley-on-Thames

4 out of 5
Hotel du Vin & Bistro Henley-on-Thames
New Street, Henley-on-Thames, England

Bewertungen

8,8

Hervorragend

246 von insgesamt 422 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
117 von insgesamt 422 Gästebewertungen haben eine Bewertung von 8 - Gut" "
34 von insgesamt 422 Gästebewertungen haben eine Bewertung von 6 - Okay" "
16 von insgesamt 422 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 422 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
Die Fenster im Zimmer konnten nicht geöffnet werden und die Klimaanlage funktionierte nicht Das Raumklima war fast nicht zu ertragen
Aufenthalt von 1 Nacht im September 2019
Antwort von jimmy am 26. Okt. 2019
Thank you for your feedback.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wunderbares Hotel, Personal sehr sehr freundlich. Kommen wieder,sind sehr begeistert.
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Jimmy am 30. Dez. 2018
Danke für Ihre Rückmeldung. Wir freuen uns, Sie wieder zu begrüßen. Vielen Dank Jimmy

8/10 – Gut

MG, Köln

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentral gelegen
Nette Stadt an der Themse, alles fussläufig erreichbar
Aufenthalt von 4 Nächten im Mai 2018
Antwort von Iain am 27. Mai 2018
Thank you, MG, for you review after your recent stay with us at Hotel du Vin, Henley-on-Thames. I am pleased to see that you liked the decor and location of the Hotel. Apologies for the power issues you experienced whilst you were with us - old buildings can be a bit "tricky" - and the slow service you experienced at breakfast. I hope we might see you again soon. Kind regards, Iain Murray General Manager

8/10 – Gut

Ali, Bonn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect location
Superb staff, so friendly, helpful and efficient. Great location for the town and river. Room was lovely, my only complaint would be the bathroom. Very luxurious but as soon as the tiles got wet the shower and floor got very slick, we were terrified we would fall. Had to use the flannels to walk on. That said, would definitely stay here again!
Aufenthalt von 2 Nächten im August 2017
Antwort von Iain am 28. Aug. 2017
Thank you, Ali, for you lovely review after your recent stay with us at Hotel du Vin, Henley-on-Thames. I am pleased to read that you liked the location of the Hotel and that the team stood out for you. We do offer slip mats and floor towels as standard in all our bathrooms and if you had required more, we would have been more than happy to oblige! Thank you again for your comments and I hope we will see you again very soon. Kind regards, Iain Murray, General Manager

8/10 – Gut

Heinrich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very special location
The surprise update was a real surprise: we got the top suite in the house!
Aufenthalt von 2 Nächten im Juli 2017
Thank you, Heinrich, for your brilliant review after your recent stay with us at Hotel du Vin, Henley-on-Thames. I am really pleased that you enjoyed your stay and that we were able to surpise you with a cheeky room upgrade! Thanks again for your comments and I hope we will see you again soon at Hotel du Vin, Henley-on-Thames. Kind regards, Iain Murray General Manager

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel du Vin, Henley is a lovely place to stay. The building is so nice, especially the courtyard garden. I sat in the sunshine with a cold Provence rose, it was just glorious. All of the staff were so nice and helpful. Stayed in room Tommasi Amarone, great bathroom. Perhaps very best was breakfast. I always tell myself I'm not going to have the full English.... but I always do and its always great! Location couldnt be better, just off the river nestled in the town. Absolutely fabulous dahlings. 5*
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Lauren DGM am 22. Mai 2024
Hi Susan, thank you for taking the time to review your experience with us, I am so pleased to hear you enjoyed your stay with us! We hope to see you again soon.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im April 2024
Antwort von Lauren, DGM am 15. Mai 2024
Many thanks for the review! We hope to welcome you back to the Hotel soon.

10/10 – Hervorragend

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fabulous
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Lauren, DGM am 15. Mai 2024
Many thanks for the review! We hope to see you again soon.

10/10 – Hervorragend

Samantha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We were made to feel very welcome by the reception manager. Our room was extremely comfortable and had everything we needed to make our stay a real delight. Delicious L’Occitane toiletries in the sumptuous bathroom too. Can’t wait to visit again!
Aufenthalt von 1 Nacht im April 2024
Antwort von Night Manager am 18. Apr. 2024
Hello,We appreciate your feedback and are delighted to know you enjoyed your stay at HdV Henley. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

10/10 – Hervorragend

Liz

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Fantastic staff on front desk, the lovely Greek lady in the bar and service at dinner. Had a lovely room with roll top bath.
Aufenthalt von 2 Nächten im April 2024
Antwort von Coralie am 13. Apr. 2024
Hello Liz,We appreciate your feedback and are delighted to know you enjoyed your stay at HdV Henley. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

6/10 – Okay

Steven

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Reception am 11. Apr. 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

8/10 – Gut

Lee

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great hotel but very little parking
Aufenthalt von 1 Nacht im März 2024
Antwort von Lauren am 4. Apr. 2024
Hi Lee, many thanks for the review, we appreciate the feedback and hope to welcome you back soon! Best wishes, Lauren

10/10 – Hervorragend

Julie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location nice room with big bathroom including roll top bath. Only negative the room was quite dark.
Aufenthalt von 2 Nächten im März 2024
Antwort von Lauren am 4. Apr. 2024
Hi Julie, thank you for taking the time to review your stay with us. We appreciate the feedback and hope to welcome you back soon! Many thanks, Lauren

8/10 – Gut

Chris

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unique hotel in one of the prettiest towns in England.
Aufenthalt von 1 Nacht im März 2024
Antwort von Lauren am 4. Apr. 2024
Hi Chris, many thanks for the review, we hope to see you again soon! Best wishes, Lauren

10/10 – Hervorragend

Iain

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel
In town for a wedding and that place was ideal. Right by the river and managed to get a parking space (£15 a day first come first served, limited spaces) Had lunch yesterday and breakfast this morning and both really tasty. Very friendly staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Reception Manager am 18. Feb. 2024
Hello,We appreciate your feedback and are delighted to know you enjoyed your stay at HdV Henley. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

10/10 – Hervorragend

Ashleigh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Reception Manager am 12. Feb. 2024
Thank you so much for taking the time to leave us a rating. It's much appreciated!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Reception Manager am 12. Feb. 2024
Thank you so much for taking the time to leave us a rating. It's much appreciated!

10/10 – Hervorragend

Joanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really impressed by this hotel. Great location, right next to the river. We found a really good deal on Expedia on the day of check in. Given two glasses of champagne on arrival, free late check out. We brought our dog- cost is £25 for a dog which I found quite steep, however they do provide a bed and bowls for dog and also a bag with treats and a toy and poo bags which was a nice touch. L’ocittaine toilettries in the room and a lovely big bath. Great tea and coffee making facilities. We had a great wine pairing menu in the restaurant (was actually in the snug as we had the dog with us). The sommelier was fabulous!! Parking wasn’t ideal as no where on the street but we managed to squeeze in to the underground car park at a charge of £15. Will definitely return and would definitely return. I imagine this property is particularly lovely in the summer as there is a gorgeous courtyard
Antwort von Reception Manager am 17. Feb. 2024
Hello,We appreciate your feedback and are delighted to know you enjoyed your stay at HdV Henley. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

8/10 – Gut

Laura

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception Manager am 17. Feb. 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

10/10 – Hervorragend

Matthew

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Reception Manager am 17. Feb. 2024
Where words fall short, ratings do the job! Thank you for such gracious ratings! We're happy to learn that we have succeeded in providing a great guest experience at our hotel. We look forward to having you back with us!

10/10 – Hervorragend

Debbie

Gut: Ausstattung
The bistro and staff were absolutely top notch! Brilliant. Had the River View suite which was on 2 floors - the bathroom was humungous and the shower was fantastic.. lovely bit of luxury to spoil yourself rotten!! Coffee machine in the room was a nice touch too. The drinks at the bar were around the same price as you’d pay at a classy bar and was very relaxing in the snug !! I loved it there.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Reception Manager am 17. Feb. 2024
Hello,We appreciate your feedback and are delighted to know you enjoyed your stay at HdV Henley. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

10/10 – Hervorragend

Jamie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful family stay!
We had a wonderful stay at Hotel du Vin. We have a 7 month old daughter and a dog, and our room had a cot, a dog bed and dog bowls all ready for us! Which sounds small but it’s amazing how many places don’t do this. They also have a little goodie bag for the dog, which is a really nice touch. They give you a drinks voucher if you are happy to not have your bedding changed everyday, which is a really cool idea too. The staff were all lovely, especially Serena at reception :) We were in a very spacious Junior Suite which has lovely L’Occitane products, coffee, tea, etc. You do have to ask for more cups, loo roll, etc as housekeeping weren’t coming to the room every day, which was a little slow on occasion, but otherwise we had a fab time!
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Reception Manager am 17. Feb. 2024
Hello,We appreciate your feedback and are delighted to know you enjoyed your stay at HdV Henley. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

8/10 – Gut

S

Mit einer Gruppe gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Reception Manager am 17. Feb. 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 – Gut

Richard

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Reception Manager am 17. Feb. 2024
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

10/10 – Hervorragend

Danny

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superb
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic hotel, great service
Lovely hotel in a beautiful location. Friendly, helpful and kind staff, particularly in reception but throughout the hotel. Rooms super comfortable and quiet. Bathrooms amazing amd a real treat.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Nicola

Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Stephen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Courtenay

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Reception team am 15. Jan. 2024
Dear Courtenay, thank you for taking the time to leave a review. We are happy that you have enjoyed your stay and we are looking forward to welcoming you back soon.

10/10 – Hervorragend

Gary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Really stylish conversion of an old brewery made this hotel feel very special.
Aufenthalt von 1 Nacht im November 2023
Antwort von Reception team am 15. Jan. 2024
Dear Gary, thank you for your lovely review. We are happy to hear that you have enjoyed your stay and we are looking forward to welcoming you back soon.

8/10 – Gut

Jonathan

Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

georgia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing stay
We had an amazing trip, the staff were very helpful and the outside bath was fabulous 😊
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Nic

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
Fabulous hotel, great location, deluxe room bathrooms was lovely and very spacious
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Savanna am 25. Okt. 2023
Thank you so much for raking the time to give us such a fantastic review. We really hope you come back and stay with us again soon! Kind regards, Savanna

6/10 – Okay

Andrea

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Disappointed with the hotel in general. Not particularly warm or inviting. No parking although not clear on website. Lift not working although staff did help with luggage . Unfortunately wouldn’t stay again .
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Savanna am 25. Okt. 2023
Apologies you did not have a very good stay with us. We don't have a lift so our staff endeavour to help our guests when they need. Our carpark as well is a first come first serve basis so sorry we couldn't accommodate you this time. Thanks for your feedback. Savanna

10/10 – Hervorragend

richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Savanna am 25. Okt. 2023
Thank you for our 10/10 review! We hope you come and stay with us again soon! Savanna

10/10 – Hervorragend

Guy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Savanna am 25. Okt. 2023
Thanks so so much for giving us a big 10, it means alot to the hotel and all the staff who work hard. See you again! Savanna

10/10 – Hervorragend

Bernard

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Savanna am 25. Okt. 2023
Thank you so much for your amazing review! We look forward to welcoming you back soon! Savanna

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome place to stay
The place is beautiful and old brewery converted. Rooms are clean, staff was extremely helpful, location is great. We decided on Henley on Thames to finish our trip and be close to Heathrow to fly out. The 2 nights were an excellent way to finish a fabulous journey my husband and I had while in the UK.
Aufenthalt von 2 Nächten im September 2023
Antwort von Savanna am 2. Okt. 2023
Thank you so much for your great review we so appreciate it. We are delighted you had an amazing stay with us and do hope you come and stay with us again should you ever find yourself back in Henley-on-Thames. Savanna

8/10 – Gut

Ian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Charlotte

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful room, scrumptious food, great stay!
We had an amazing stay from start to finish. Friendly and professional welcome on arrival, beautiful room, superb service over dinner and breakfast. Nothing was too much trouble, the old brewery has been sympathetically refurbished to a high standard, keeping many original features, and was spotlessly clean. What made our stay though was the staff, all genuinely happy in their roles. We thoroughly recommend staying here.
Aufenthalt von 1 Nacht im September 2023
Antwort von Savanna am 2. Okt. 2023
THANK YOU so much for your amazing review we are so happy you enjoyed your stay. The staff work hard here to give our guests a memorable time here whatever the occasion, we do hope you come back and visit us again! Savanna

2/10 – Ungenügend

David

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Dan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convenient location. Friendly staff.
Aufenthalt von 5 Nächten im September 2023
Antwort von Savanna am 2. Okt. 2023
Thank you for your great review!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
THE STAFF AND THE AMBIENCE
Aufenthalt von 1 Nacht im September 2023
Antwort von Savanna am 7. Okt. 2023
Thank you so much for your kind review! Please come back and visit us again! Savanna and all the team

10/10 – Hervorragend

Vicky

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had a lovely relaxing time during our stay. Location is very good for having a walk along the riverside or just having a mooch around the shops.
Aufenthalt von 1 Nacht im August 2023
Antwort von Savanna am 7. Okt. 2023
Thank you for your amazing review we're so happy you had a good time with us, we look forward to seeing you again. Savanna and the team.

10/10 – Hervorragend

Gail

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Receptionist and check in as well as on departing. Help with cycles and good food in restaurant on one evening. Dripping taps in en suite reported.Thoroughly enjoyable stay
Aufenthalt von 2 Nächten im August 2023
Antwort von HDV Henley am 25. Aug. 2023
Thank you so much for your feedback we thoroughly appreciate it and look forward to welcoming you again in the future. Regards the HDV Henley Team.

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it was all good.
Aufenthalt von 2 Nächten im August 2023
Antwort von HDV Henley am 25. Aug. 2023
Thank you for staying with us at Hotel du Vin Henley , we look forward to welcoming you again soon . Regards the HDV Henley Team

8/10 – Gut

Allan, Reading

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Converted brewery makes a lot of the rooms unique. Great decor and modern styling. Superb location near town centre. My room was excellent with a balcony which overlooked the Thames with an outdoor bath option with privacy. Duplex layout with bedroom on lower level and huge bathroom shower area on upper level. Well stocked minibar and snack box at a reasonable price.
Aufenthalt von 1 Nacht im August 2023
Antwort von HDV Henley am 25. Aug. 2023
Thank you so much for your feedback and for staying with us. We hope to welcome you again soon. Regards The Hotel du Vin Team

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im August 2023
Antwort von Savanna am 7. Okt. 2023
Thank you for your great review! We so appreciate it! Best, Savanna and all the team,.

4/10 – Schlecht

Stephanie

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Poor service. Nice room
The room itself was nice, however we found the service terrible. Certainly not what you expect from a Hotel du Vin. When we checked in we got told that we can park in the hotel car park, however they didn’t inform us until we parked that there would be a charge for this. They also didn’t inform us that there is an option to not get our room cleaned during our stay. At the first morning of breakfast the staff member was rude. He was the only person serving and therefore said we need to get our own coffees and toast rather than this being bought to us. Again not service that’s expected.
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

Helen

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great breakfast and service from bar and bistro staff. But unfortunately check out staff were quite rude insisting I owed for breakfast when I had pre paid and didn’t ask how my stay was
Aufenthalt von 1 Nacht im August 2023