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„The room is spacious, clean. Friendly staff. The lobby is very comfortable. It also has a bar within the hotel.“

„Room 403 - Love the loft design with 2 twin beds and living area downstairs. Perfect for a family of four. hot spring tub in the bathroom is the best part. Breakfast is simple but you can have everything you want - salad, bread, cheese, ham, milk, soymilk, coffee.... you name it. Highly recommended!!“

„Very nice hotel, will definitely book again.“

„Great service. “

„房間非常舒服，入住之後會泡一壺普洱茶，還會點上檜木精油，非常用心的服務“

„房間大 用品都很讚 空間淡淡舒服的香味 喜歡“

„Very nicely built wooden chalet. The mattress is of 5 star hotel standard. Good farm view from the balcony. There may be noise from the railway but the balcony glass door is well sound proofed. Owner of the hotel was very nice indeed. Highly recommend Artisan to anyone.“

„從業人員訓練有素，很有禮貌及服務精神。“

„Hot spring is wonderful. Room is clean and staff is helpful. “

„Staff are courteous and the room is very clean.“

„早餐非常豐盛 老闆親切招呼“

„餐點“

„接待人員很貼心 詳細介紹飯店內設施及使用規則 也告知市區方向 讓我們可以順利去市區用餐購物 環境很乾淨 安靜 浴室很大 浴缸也很大 適合家庭一起泡澡“

„客房乾淨舒服，服務人員親切周到，設施服務也很好。“

„旅館很棒！“

„都有“

„用素食的旅客，店家也可以幫忙準備素食早餐“

„乾淨 小而美，步行方便至礁溪中心“

„The bath tub that can be filled with the hot spring water was very nice to enjoy after our daughter went to bed. We enjoyed the breakfast and drink options, and the playroom next door. If you're not a local, the staff couldn't speak English, but one of us could communicate in Mandarin so we were fine. We would recommend to other families with young children.“

„アップグレードしてくれました。メゾネットタイプでとても快適でした！ 一泊だけの宿泊がもったいなかったと思います！ また泊まりたい宿の一つです！ スタッフも翻訳アプリ使って、親切な対応でした！“