Am Strand, weißer Sandstrand, Liegestühle, Strandtücher

Bewertungen von Coconut Court Beach Hotel

3 out of 5
Coconut Court Beach Hotel
The Garrison Historic Area, Hastings, Christ Church

Bewertungen

8,2

Sehr gut

335 von insgesamt 876 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
343 von insgesamt 876 Gästebewertungen haben eine Bewertung von 8 - Gut" "
124 von insgesamt 876 Gästebewertungen haben eine Bewertung von 6 - Okay" "
50 von insgesamt 876 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 876 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,2/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Stefan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein sehr schönes Hotel mit tollem Strand und freundlichen Personal . Insbesondere der Hospitality Room für Spätabreisende Gäste zum Frischmachen vor dem Flug hat uns beeindruckt
Aufenthalt von 5 Nächten im Februar 2023

8/10 – Gut

Dr. Olaf

Aufenthalt von 2 Nächten im September 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fairer Preis für Quarantäne, höfliches Personal, Klimaanlage, Internet, großes Zimmer mit Küche und Kühlschrank. Gerne wieder!
Aufenthalt von 2 Nächten im Juli 2021

10/10 – Hervorragend

Sven

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Direkt am Strand, herrlich weisser Sand
Tolles Hotel, Bar und Restaurant offen zum Wasser.
Aufenthalt von 4 Nächten im November 2019
Antwort von The Coconut Court Team am 7. Nov. 2019
Dear Sven, Thank you for choosing Coconut Court Beach Hotel and for your above review.We're glad that you enjoyed your stay with us and we look forward to seeing you soon again!

6/10 – Okay

Lulu, Frankfurt

Gut: Personal & Service
In die Jahre gekommen............sehr nettes Personal
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von The Coconut Court Team am 11. Jan. 2019
Dear Lulu, Thank you for choosing Coconut Court Beach Hotel. We are happy that you've enjoyed your stay with us. It warms our hearts every time, someone speaks highly about our staff. Thank you once again and we hope to have you with us again.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
einfach super schön! . Die Lage war perfekt für unsere Bedürfnisse.. Das Personal war besonders hilfsbereit und nett. Wir planen wieder zu besuchen.
Aufenthalt von 7 Nächten im Dezember 2018
Antwort von The Coconut Court Team am 3. Jan. 2019
Dear Guest, Thank you for choosing Coconut Court Beach Hotel. We are happy that you've had a great time with us. We look forward to having you with us again :)

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von The Coconut Court Team am 28. Dez. 2018
Dear Guest, thank you for choosing Coconut Court Beach Hotel and for the review. We hope your stay was a great one.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Schöner Strand, geräumiges Zimmer, ordentliches Restaurant
Aufenthalt von 4 Nächten im November 2018
Antwort von The Coconut Court Team am 10. Dez. 2018
Dear Guest, Thank you for above review and choosing Coconut Court Beach Hotel. We are happy that you've enjoyed your stay with us - we hope that you have many memories of us and Barbados. We hope to have you back with us again soon.

8/10 – Gut

Playa, Bischweier

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Schöne Hotelanlage, jedoch mit teuren Frühstück, das Hotelrestaurant ist preislich Abneds ok. Es werden täglich Abend Vorschläge angeboten Barbeque und oder Livebands.
Aufenthalt von 3 Nächten im November 2018
Antwort von The Coconut Court Team am 15. Nov. 2018
Dear Playa, Thank you for your above feedback/review and for choosing Coconut Court Beach Hotel. We hoped that you've enjoyed not only your stay in Barbados but with us. Thank you once again and we hope to see you with us in the not too distant future.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Zeljko, Basel

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Clean, good location, on the beach with sea view
everything was clean, friendly staff, good locatione, only the public rest room was dirty, the traffic noise was up 6 am terrible, ask for a room away from the street like 1UG or 2UG, all rooms have sea view and it is fantastic you stand up in the morning and you will see the sea... great... the Hotel is safety and you have free parking, the WiFi was good and free... the pickup Service didn't work even we had per mail the conformation, we did extend our stay in this Hotel for another 7 days, the Price is fair

6/10 – Okay

Sb, Zh

Guter Durchschnitt
Das Hotel liegt an einem ruhigen Strandabschnitt, es hat einen Minimarket im Hotel sowie 70m weiter. Der "Boardwalk" am Strand liegt ca 300m weiter, ist perfekt für Jogger und Spaziergänger. Am selbigen findet man 2-3 sehr gute Restaurants. Das Hotel lädt montags zu Manager Party ein - mit Liveband + Welcome Punch

8/10 – Gut

Manu, Potsdam

Gut: Sauberkeit und Zustand der Unterkunft
Traumstrand und Traumblick
Wir waren nach einer Kreuzfahrt noch 5 Nächte zum baden, relaxen in diesem Hotel.Traumstrände wie man es von Barbados kennt(weisser Strand, wundervolle Farben des Meeres, Sonnenuntergänge).Hotel reicht aus zum kurz verweilen sauber, Liegen gewöhnungsbedürftig, Palmen sorgen für Schatten, auch Pool mit Bar,Restaurant, kleiner Laden zum einkaufen,Handtücher zum baden bzw.sonnen.In der Nähe grosser Supermarkt da wir Selbstverpflegung hatten und schön gegessen auf dem Balkon.Zimmer hat Mikrowelle,Wasserkocher,Kaffeemaschine, Kühlkombination.Um Barbados zu erkunden gibt es mehrere Möglichkeiten von hier aus.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

6/10 – Okay

Gwerder, Switzerland

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Very nice for a 3* Hotel.
We spent 12 nights at Coconut Court and thoroughly enjoyed exploring Barbados. The Hotel is on a beautiful beach and the rooms were clean and functional. Staff were mostly friendly and helpful - Antonio at the beach bar was amazing - others should follow his example! Lunch on the beach was always good. The Curry buffet on Wednesday night was very disappointing. We would not return to this Hotel due to a very unpleasant experience with the Duty Manager on our last day.

8/10 – Gut

Ben

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
alles bestens
Sehr schöner Hotelstrand mit guter Schnorchelmöglichkeit; Frühstück in Ordnung; restaurant und Strandbar gut; zimmer geräumig und sauber, Badezimmer könnte etwas größer sein; in 15 Minuten ist man zu Fuß am Strand entlang bei Supermarkt und ein paar Geschäften/Imbissen

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

8/10 – Gut

Peter, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
highly recommended
it was really good. only annoying were die pigeons at the breakfast.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schöner Hotelstrand, gepflegtes Hotel, Zimmer mit Meeresblick und Balkon zum Meer, nettes Personal

6/10 – Okay

Katrin, Chemnitz, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
einfaches Hotel in schöner Strandlage
Wir waren vor einer Kreuzfahrt für einen Tag im Hotel. Hatten ein renoviertes Zimmer mit herrlichem Meerblick. Alles sauber. Ausstattung des Zimmers war gut. Anlage liegt jedoch an einer stark befahrenen Strasse! Frühstück eher mäßig, nicht allzu viel Auswahl. Strand sehr schön. Meer nicht zum Schwimmen geeignet, da geringe Tiefe. Für einen Zwischenstopp gut geeignet. Längere Ferien würde ich dort jedoch nicht machen.

8/10 – Gut

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 14 Nächten im Mai 2024

10/10 – Hervorragend

Jeanine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was on a great beach. I enjoyed the fact that you could always find a great shady place to sit throughout the day. The staff was helpful and welcoming. We had a great time at Coconut Court.
Aufenthalt von 7 Nächten im April 2024

10/10 – Hervorragend

Nordisia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my stay at Coconut Court. I felt safe as a lady traveling by herself. The property is well lit and there is always security around. I enjoyed the rooms and the cleanliness of them. I also enjoyed going on the boardwalk daily for my morning work and then joining the breakfast team for my solo breakfasts. The staff make you feel comfortable and it is a good place to go for rest and relaxation.
Aufenthalt von 6 Nächten im Mai 2024

8/10 – Gut

Meera Marsha

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were polite and helpful. The room was a bit outdated but clean, comfortable and spacious The beach view from the room was gorgeous. There is a charge of $3 US to exchange your bath towels though. There is ample parking.
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Emma

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay at coconut court beach hotel. We have stayed in other hotels around the island and this one has the most dining options for sure! The only thing I would say was weird was charging $3 to replace your beach towels , I hadn’t had that at any other hotel. We ended up just not replacing and drying everynight for the 10 days we were there which was a little uncomfortable. The greeting from the lady at the restaurant the first night (April 25th around 5:30pm) was actually very rude and she had rolled her eyes when I asked a question since we hadn’t stayed there before but the rest of the ladies were very nice for the rest of our time, especially the lady who frequently worked at the beach bar, our fav for sure! Other than those two things it was a great stay!
Aufenthalt von 8 Nächten im April 2024

10/10 – Hervorragend

Priscilla Ann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Charming hotel in a wonderful setting on the beach, pool area was great too. Room was spacious and very clean; view of the ocean was excellent. Restaurant menu was nice and service was terrific. Loved their pizza, one of the best I’ve had.
Aufenthalt von 6 Nächten im April 2024

8/10 – Gut

shawn

Gut: Sauberkeit und Personal & Service
Do not stay across the Street in their apts stay at the actual hotel huge difference.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Greg Daniel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The entire staff was SO HELPFUL and FRIENDLY
Aufenthalt von 6 Nächten im April 2024
Antwort von IslandGirl1972 am 30. Apr. 2024
Dear Greg Daniel, thank you so much for staying with us. I am so pleased that you enjoyed your stay. We have a great bunch of folks working with us at Coconut Court. Thanks so much, please come back to stay with us again. Sincerely,Linda Lampkin (owner)

8/10 – Gut

Robert William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Coconut Court was great! We loved the location and amenities it had to offer, we had a fantastic view of the ocean from our balcony. Check in was smooth and front desk was extremely helpful and accommodating with setting us up with a taxi. The nightly drink specials and themed parties were also wonderful!
Aufenthalt von 7 Nächten im April 2024

8/10 – Gut

Gillian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 10 Nächten im April 2024
Antwort von IslandGirl1972 am 30. Apr. 2024
Thanks so much for choosing to stay with us Gillian. Please come back and visit again soon. Have a great summer! Sincerely, Linda Lampkin (owner)

10/10 – Hervorragend

Patrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Coconut court never ceases to amaze me! 5th time staying here and I will never go anywhere else! Every staff member is friendly and professional!
Aufenthalt von 1 Nacht im April 2024
Antwort von Islandgirl1972 am 23. Apr. 2024
Dear Patrick, thank you so much for choosing to stay with us again at Coconut Court, we really appreciate our loyal guests like you. We look forward to having you as our guests again in the future and wish you and your family a fun and happy summer. Until next time! Yours sincerely,Linda Lampkin (owner)

6/10 – Okay

Terri

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2024
Antwort von Islandgirl1972 am 23. Apr. 2024
Dear Terri, thank you very much for choosing to stay with us at Coconut Court. Please come back to visit with us again. Yours sincerely, Linda Lampkin (owner)

10/10 – Hervorragend

HAKIM

Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Mitchell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good service, friendly staff.
Aufenthalt von 7 Nächten im April 2024
Antwort von IslandGirl1972 am 15. Apr. 2024
Dear Mitchell, thank you for staying with us at Coconut Court. I am very pleased that you enjoyed good service and our friendly staff. Please come back to stay with us again in the future. Yours sincerely, Linda Lampkin (owner)

10/10 – Hervorragend

ERIC

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a clean and well-maintained property, right on a beautiful beach. Service was good; a restaurant on the beach was available for all meals, and light entertainment in the evenings. Great for rolling out of bed to go to the beach or the pool!
Aufenthalt von 5 Nächten im März 2024
Antwort von IslandGirl1972 am 12. Apr. 2024
Dear ERIC, thank you so much for choosing to stay with us at Coconut Court. I am really pleased that you enjoyed your stay and that you appreciated our location, beach, pool, hotel cleanliness, good service and entertainment. We put a lot of thought into what we think our guests would enjoy and appreciate. Thanks so much for supporting our local family-owned business. Yours sincerely, Linda Lampkin (owner)

2/10 – Ungenügend

Justin, long branch

Aufenthalt von 4 Nächten im April 2024
Antwort von IslandGirl1972 am 30. Apr. 2024
Dear Justin, I am very sorry that you were unhappy with your stay. Unfortunately, you did not give us any details, so we are unable to follow up. Guest feedback is very important to us. We would like all of our guests to enjoy Coconut Court as much as we do. Sincerely, Linda Lampkin (owner)

6/10 – Okay

Rashri

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service und Ausstattung
it was our first time staying at Coconut Court Hotel normally we everytime we visit Barbados my family usually stay at Accra. our overall experience was good the hotel was on the beach and it also have a pool which the kids enjoyed. our issues were the rooms were not cleaned properly it was very dusty and some days the cleaner would mop some days they don't another down side was our flight landed late we arrive at the hotel at 11pm went up to the room no complimentary water or tea was given mind you we were travelling with 2 toddlers and at that time all supermarkets were close so we baically had to wait until the next morning to buy
Aufenthalt von 7 Nächten im März 2024
Antwort von IslandGirl1972 am 5. Apr. 2024
Dear Rashri, thank you very much for chooisng to stay with us at Ccontu Court. I was very sorry to learn that housekeepign team was not up to scratch. We really pride ourselves on runnign a clean and friendly hotel and we always want to exceed our guest's expectations. Thank you for your feedback, and I will discuss with our team. Please take care and enjoy your summer. Yours sincerely, Linda Lampkin (owner)

8/10 – Gut

Vijay

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely hotel and lovely staff
Aufenthalt von 7 Nächten im März 2024
Antwort von IslandGirl1972 am 2. Apr. 2024
Dear Vijay, thanks so much for staying with us at Coconut Court. We are really pleased that you loved both our hotel and the customer service that was provided by our team members. Please come back to see us again soon. Yours sincerely, Linda Lampkin (owner)

6/10 – Okay

Debra

Dining not included
Aufenthalt von 7 Nächten im März 2024
Antwort von IslandGirl1972 am 2. Apr. 2024
Dear Debra, thank you for choosing to stay with us at Coconut Court. We offer a choice of room only, bed and breakfast package, and all-inclusive meal and drink package options. Maybe next time, you can choose one of our meal and drink packages. Thanks so much for staying with us, please come back to see us again soon. Yours sincerely, Linda Lampkin (owner)

10/10 – Hervorragend

Susan Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Coconut Court is our go to place in Barbados. We really appreciate the kind service from all who work there. The rooms are clean and in good repair. The beach area great and the trees provide ample coverage for those of us who burn in the sunshine. It was great fun to wade into the water and see the tropical fish swimming around our feet. All in all, we will be coming back to Coconut Court when we next vacation.
Aufenthalt von 7 Nächten im März 2024
Antwort von IslandGirl1972 am 22. März 2024
Dear Susan Elizabeth, thank you so much for staying with us. I am so pleased to know that you enjoyed your stay. We try our best always to ensure that our guests love Coconut Court and Barbados as much as we do. Thank you so much, see you next time. Yours sincerely, Linda Lampkin (owner)

10/10 – Hervorragend

Susan Laurel

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The beach is beautiful…. The hotel is very clean and the rooms have great AC
Aufenthalt von 4 Nächten im März 2024
Antwort von IslandGirl1972 am 18. März 2024
Dear Susan Laurel, thanks so much for staying with us at Coconut Court. We are very pleased that you enjoyed your stay. Please come back and visit us again soon. Yours sincerely, Linda Lampkin (owner)

10/10 – Hervorragend

Mizanur

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good location right by the beach and easy transportation
Aufenthalt von 7 Nächten im Februar 2024
Antwort von IslandGirl1972 am 18. März 2024
Dear Mizanur, thank you so much for choosing Coconut Court for your recent Barbados holiday. It was our pleasure to have you as our guest. Please come to see us again soon. Yours sincerely, Linda Lampkin (owner)

8/10 – Gut

Helen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good value for Barbados. Sitting under the trees on the beach was spectacular.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von IslandGirl1972 am 18. März 2024
Dear Helen, I am so pleased that you enjoyed your recent stay with us. Yes, we have a lovely beach, don't we? My husband planted the beach almond trees back in 2005 to provide lots of natural shade. Barbados is very close to the equator and our sunshine is intense! Thanks so much for choosing Coconut Court. Please come back to see us again soon. Your sincerely, Linda Lampkin (owner)

6/10 – Okay

Yvonne

Gut: Sauberkeit und Zustand der Unterkunft
Liked the location, clean room with ocean view plus a few buildings see picture.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von IslandGirl1972 am 18. März 2024
Dear Yvonne, I am so pleased that you liked our convenient and central location, clean room and lovely ocean views. Thanks so much for choosing to stay with us at Coconut Court. Please come back to visit with us again soon. Your sincerely, Linda Lampkin (owner)

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful beach, adequate room
The hotel is in a good location. There are a few restaurants and a couple bars nearby, but if nightlife is your thing, stay in Saint Lawrence Gap. The beach is beautiful, and the sea is calm here. They do not allow umbrellas on the beach, but there are some trees that provide some shade. We ended up walking to Savvy on the Bay or the Tiki Bar to rent chairs and an umbrella each day. The room was nice enough, but the bed was like sleeping on concrete. The best part of the room is the balcony. It's big enough to do yoga on. There is no elevator, so beware if you have a lot of luggage, or mobility issues. The average age of other guests was over 60 when we visited, so there were no kids, and it was quiet by 10pm each night. Would we stay here again? I'm conflicted. The price was great, and the kitchenette was adequate. We caught the bus ($7 US for 2) or a taxi ($12 US) each way to go to the Gap each night. Walking to the Savvy and the Tiki bar was worth it because the drinks are excellent, and the rental price is reasonable ($20 US at Savvy, $30 at Tiki but includes a drink coupon). I didn't see any other hotel that made me want to stay there instead. But don't book this hotel expecting 5-star luxury. It does have a 5-star view and beach.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von IslandGirl1972 am 18. März 2024
Dear Anonymous, thanks so much for choosing to stay with us at Coconut Court. Thanks for noting our good location. St Lawrence Gap is a quick 10-minute drive away from the hotel and many guests enjoy being close but not in the nightlife. We planted lots of trees on the beach to provide natural shade from the sun and of course, we have lots of free sunbeds for our guests to enjoy. No need to go to another beach and pay extra money for that. We do get more mature guests in the peak winter months as the flight prices and room rates are more expensive at that time. However, in the less expensive summer and shoulder months, we see many younger guests and families with children. If guests are concerned about steps, then please just let us know that you would prefer a room located on the pool deck, car park level, or a low floor and we will do our best for you. Thanks again, for staying with us and we hope to welcome you back to Coconut Court again in the near future. Yours sincerely, Linda Lampkin (owner)

2/10 – Ungenügend

WILLY, Bani

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This has been the worst hotel experience i have had during my last 5 years traveling to Barbados. I can't believe they charged 260 usd per night on a apartment old, ugly, dirty, antiquated, unsecured. Besides that didn't include breakfast. I travel not less 3 times a year to Barbados for business and this was a very disappointing experience. The people at the hotel was very nice but i will not recommend to book this hotel on pick season... Horrible experience... called 3 times to the front desk to ask a jusfied roo. For this price and never got a esponse from them. Also i have to blame Expedia on this because the pictures on the app didn't showed the picture of the room i booked... I need my money back....
Aufenthalt von 3 Nächten im Februar 2024
Antwort von IslandGirl1972 am 18. März 2024
Dear Willy, I was so sorry to read that you were dissatisfied with your stay with us. I have discussed your feedback about our apartments with the management team and we will be closely monitoring the apartments to ensure that we provide a clean, apartment experience for our guests. These units are usually in high demand due to their less rates, large space and fully self-catering facilities. Please note that this is our lowest priced room category so the view and amenities will be different to our more expensive rooms. We do have a corporate rate which includes breakfast for business travelers, so I am sorry that you were not made aware of this. Please note that all rooms and apartments are secure and our 24hour security service regularly patrols all areas of the hotel complex. I am sorry that we were unable to relocate you to another room, but the hotel was fully booked when you were staying with us. Please accept my apology for not meeting your expectations this time. Yours sincerely, Linda Lampkin (owner)

10/10 – Hervorragend

Graeme

Antwort von IslandGirl1972 am 18. März 2024
Thanks so much for staying with us Graeme. Please come back to visit again soon. Your sincerely, Linda Lampkin (owner)