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Bewertungen von SOJO Hotel Ga Hanoi

3.5 out of 5
SOJO Hotel Ga Hanoi
115 Tran Hung Dao Street, Hoan Kiem District, Hanoi

Bewertungen

9,2

Wunderbar

42 von insgesamt 60 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
12 von insgesamt 60 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 60 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 60 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 60 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

9,4/10

Ausstattung

9,4/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sunyao

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 15. Mai 2024
Dear JO SUNYAO,Thank you JO SUNYAO for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Nagano

Aufenthalt von 3 Nächten im April 2024
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 20. Mai 2024
Dear JO NAGANO,Thank you JO NAGANO for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Christophe

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ras
Aufenthalt von 4 Nächten im April 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 10. Apr. 2024
Dear JO CHRISTOPHE,Thank you JO CHRISTOPHE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Minh-Tan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and cosy hotel. Price is not too steep. Overall very satisfied.
Aufenthalt von 1 Nacht im März 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 19. März 2024
Dear JO Minh-TanThank you JO Minh-Tan for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

EUN BEE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
Nice and clean hotel with great staff. Cheap and effective do it yourself laundry. Good room service. The only problem is the construction of Hanoi Subway right next to the hotel. Because of that, we have to use the secondary entrance from the avenue. Sometimes it’s a small inconvenience when asking for Grab pickups. All in all it’s a good, simple and nice hotel. Definitely would come back
Aufenthalt von 5 Nächten im Januar 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 1. Feb. 2024
Dear JO EUN BEE,Thank you JO EUN BEE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Yohanes

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like that it is still not too far from the old quarter but still very quiet
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 28. Jan. 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Yohanes

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like that it is still not too far from the old quarter but still very quiet
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 28. Jan. 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 – Gut

liv

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
They was road works getting done outside our room. The crane was there all night which couldn’t be helped but did ruin the stay.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 27. Jan. 2024
Dear JO LIV,Thank you JO LIV for choosing SOJO Hotel Ga Hanoi. We are truly sorry that the country's subway station construction has somewhat affected your experience while staying at the hotel.. After the project is completed, it will bring more convenience to customers when coming to Hanoi.We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
The hotel looks amazing and the stay would have been great if there was no construction going on just outside the building which did not stop all night.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 27. Jan. 2024
Dear JO Anonymous,Thank you JO Anonymous for choosing SOJO Hotel Ga Hanoi. We are truly sorry that the country's subway station construction has somewhat affected your experience while staying at the hotel.. After the project is completed, it will bring more convenience to customers when coming to Hanoi.We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Peter, EDMONTON

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We selected this hotel as a place to relax for the day prior to taking the overnight train. It was incredibly convenient as we could see the station across the street from our room. We really liked to have access to both washing machines as we had just returned from a 3-day cruise and needed to do laundry quickly. I would recommend this hotel especially to young adults and those looking for modern design rooms.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 26. Jan. 2024
Dear JO PETER,Thank you JO PETER for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Catalin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would definitely come back. Everything was good! Friendly staff, great room conditions, comfortable bed etc. i only have good words to describe this hotel.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 20. Jan. 2024
Dear JO CATALIN,Thank you JO CATALIN for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 – Gut

ORHAN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s a nice place to stay ,Little bit far from old town but still walkable .Room is clean ,hotel staff helpful.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 20. Jan. 2024
Dear JO ORHAN,Thank you JO ORHAN for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Yohanes

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel to stay as an option from old quarter. During the 4 nights stay, i moved to different room, which is their larger room. It mentioned they can accommodate 4 adults eith their main bed sofa bed. But it seems to me the sofa bed only sized at 140cm. You fat two petite adult but definitely 2 grown men. If you are family of 3 this room is perfect. Nevertheless, i still give the hotel great points for being a very reasonably priced and great amenities in overall! :)
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 18. Jan. 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Yohanes

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel to stay as an option from old quarter
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 18. Jan. 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Yohanes

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is still near the old quarter, just more quiet. Iike the fact that the hotel has a proper building rather than shop-houses turned to hotel like in most old quarter area. This hotel has a proper building and amenities, i feel safer. Just that the hotel is having renovation in front of their main gate. The renovation is initiated from the government to enhance the road, so it is not the hotel’s fault. But they have second entrance during. It was during december 2023 Hopefully when you arrive it is already finished their renovation.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 18. Jan. 2024
Dear JO YOHANES,Thank you JO YOHANES for choosing SOJO Hotel Ga Hanoi. Thank you for understanding us about the construction of the subway station. After the project is completed, it will bring more convenience to customers when coming to Hanoi.We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

CHEE BOON ANTHONY

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I feel the hotel room is new and very modernly furbished. The housekeeping and maintenance staff are very prompt and have welcoming demeanour. The front desk staff is also very friendly and prompt in service. The location is just beside the Hanoi Station (train), or Ga Hanoi. Getting around using online transport booking apps or calling for taxis is relatively easy. It is around 20 to 25mins walk to the lively Hoan Kiem streets around the famous lake. Around the hotel, there are many stalls selling banh and pho and cafes. Overall, the hotel is very recommended and I will definitely choose it if I am returning to Hanoi again.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 18. Jan. 2024
Dear JO CHEE BOON ANTHONY,Thank you JO CHEE BOON ANTHONY for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 – Gut

YOKO

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 18. Jan. 2024
Dear JO YOKO,Thank you JO YOKO for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Jacqueline

Gut: Sauberkeit und Ausstattung
Modern, almost spaceship like hotel in Hanoi. There's a self luggage storage located on the 2nd floor near the laundry room. The hotel is located right across the street from the train station and about a 20min walk to the Old Quarters / Temple of Literature. A pleasant experience of opening the door was when the room is lit up and the curtains self draw themselves. The layout is really nice, bright and clean. Very cleverly designed and definite a much bigger room than the typical the hotel in Old Quarter. Amenities are pretty good and the space looked much better in person. The bed was very comfy as well. Though it is further away from the main spots, I booked it due to the easy location of the train and is definitely a more modern hotel in the city.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 10. Jan. 2024
Dear JO JACQUELINE,Thank you JO JACQUELINE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 10. Jan. 2024
Dear JO DANIEL,Thank you JO DANIEL for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Motoki

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 10. Jan. 2024
Dear JO MOTOKI,Thank you JO MOTOKI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good vibes
New, clean and convenient to the sites.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 6. Jan. 2024
Dear JO KENNETH,Thank you JO KENNETH for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

SANGYONG

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 31. Dez. 2023
Dear JO SANGYONG,Thank you JO SANGYONG for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

CHRISTOPHER

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 31. Dez. 2023
Dear JO CHRISTOPHER,Thank you JO CHRISTOPHER for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

2/10 – Ungenügend

WAI KEUNG

Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 31. Dez. 2023
Dear JO WAI KEUNG,Thank you JO WAI KEUNG for choosing SOJO Hotel Ga Hanoi. Could you tell us more about the stay process that made you not satisfied?We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

chung yan grace

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 29. Dez. 2023
Dear JO CHUNG YAN GRACE,Thank you JO CHUNG YAN GRACE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 29. Dez. 2023
Dear JO Fredrik Dorg,Thank you JO Fredrik Dorg for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

6/10 – Okay

Espen

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Kunne bodd der igjen
Renholdet var bra, litt harde senger, fint rom. Betjeningen var hyggelige, men veldig dårlig i engelsk. Umulig å skjønne hva de sa. Alt i alt et greit opphold. Lokasjon bra. Litt unna gamlebyen, men nærme nok til å gå dit. Lå sentralt i forhold til togstasjon.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 29. Dez. 2023
Dear JO ESPEN DORG,Thank you JO ESPEN DORG for choosing SOJO Hotel Ga Hanoi. We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable. We wish to give JO the warmest welcome in JO’s next stay

6/10 – Okay

Sujae

Gut: Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 29. Dez. 2023
Dear JO SUJAE,Thank you JO SUJAE for choosing SOJO Hotel Ga Hanoi. We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Hiu Ching

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 29. Dez. 2023
Dear JO HIU CHING,Thank you JO HIU CHING for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
像雅樂軒的sojo
旅店位置優越，離火車站近，可以看火車，空間也時尚
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 25. Dez. 2023
Dear JO,Thank you JO for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 21. Dez. 2023
Dear JO JASON,Thank you JO JOSON for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

Rishi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Nice hotel definitely recommend. Great bed
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 5. Dez. 2023
Dear JO RISHI,Thank you JO RISHI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

Winston

Aufenthalt von 1 Nacht im November 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 21. Dez. 2023
Dear JO WINSTON,Thank you JO WINSTON for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

10/10 – Hervorragend

YI WEI

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
很有特色 乾淨且地點方便的飯店
Aufenthalt von 5 Nächten im November 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 25. Nov. 2023
Dear JO YI WEI,Thank you JO YI WEI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Personal & Service
The room was ok. Shower curtain had some mildew, slippers provided were dirty and used. It’s a budget hotel, so you get what you pay for I guess. And for the price, it’s fine. The bed was comfortable.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 10. Okt. 2023
Dear JO MARIANNE,Thank you JO MARIANNE ESPINOZA for choosing SOJO Hotel Ga Hanoi. We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hà Nội Manager am 31. Okt. 2023
Dear JO ,Thank you JO for choosing SOJO Hotel Ga Hanoi. We will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

Sharon

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay.
Aufenthalt von 2 Nächten im September 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 8. Sept. 2023
Dear JO Sharon,Thank you JO Sharon for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

6/10 – Okay

Emi

Gut: Personal & Service
Aufenthalt von 2 Nächten im August 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 16. Aug. 2023
Dear JO EMI HARADA,Thank you JO EMI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay

6/10 – Okay

Daniel, Timmins

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
This is a great hotel, I really liked the train theme throughout to hotel. What I appreciate less however is some not all of the staff where not very friendly or helpful. One day I arrived from a long hot walk and I was wanting a beverage at the bar. I sat at the bar but no one from the staff came to offer me a drink, I found the very rude to say the least. I felt almost discriminatory because I am caucasien and I do not speak there language. It was as though they didn’t want to deal with me. Best way to learn English is the practice it! I only which this gets back to the staff for productive purposes I don’t want to cause trouble. I am thinking especially to the girl that was setting up her laptop and sat beside me to do some work we clearly I wanted a drink!!
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 27. Juli 2023
Dear JO Daniel LorangerI am so touched to hear that you love our train theme. I communicated with you about text messages and airport pick-up however, I tried to meet you while at the hotel but unfortunately couldn't meet you. I also sincerely apologize that my staff has not served you well. SOJO Hotel Ga HaNoi will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stay.

8/10 – Gut

Seiki

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ハノイ駅の正面にあり　非常に分かりやすく空港からバスでの移動にも便利です　部屋は新しく綺麗で快適です　付属のビーチサンダルが便利でした(思いやり最高です) 特にフロントのスタッフの親切・丁寧な対応に感謝しています 　ハノイに行ったら次回も是非利用したいです　
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 26. Juli 2023
Dear JO SEIKI,Thank you JO SEIKI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

Shaum

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location and comfortable room
Aufenthalt von 6 Nächten im Juli 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 24. Juli 2023
Dear JO Shih Hsun Chen,Thank you JO Shih Hsun Chen for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

Heeseok

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Juli 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hà Nội Manager am 24. Juli 2023
Dear JO Heeseok,Thank you JO Heeseok for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

masaki

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
清潔で便利でスタッフの対応が良かった。
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 22. Mai 2023
Dear JO MASAKI,Thank you JO Masaki for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

Spencer

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel with good facility & location.
Very new hotel. Self laundry service machine & lockers are useful. Opposite train station is very helpful. Walking distance to Old Quarter area with many good eating places.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 17. Mai 2023
Dear JO Spencer,Thank you JO Spencer for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

Shuta

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
施設がとても綺麗でした。 また、スケジュールの変更などにも丁寧に対応くださるなどスタッフの方が素敵でした。
Aufenthalt von 3 Nächten im April 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 4. Mai 2023
Dear JO Shuta,Thank you JO Shuta for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO & we wish to give JO the warmest welcome in JO’s next stay.

8/10 – Gut

chi shing

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 4. Apr. 2023
Dear JO Chi Shing,Thank you JO Chi Shing for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO Hotel Ga Hanoi. We wish to give JO the warmest welcome in JO’s next stay.

10/10 – Hervorragend

YASUYUKI

Aufenthalt von 1 Nacht im März 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hà Nội Manager am 24. März 2023
Dear JO YASUYUKI,Thank you JO YASUYUKI for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO Hotel Ga Hanoi. We wish to give JO the warmest welcome in JO’s next stay.Best regards,

10/10 – Hervorragend

KOUSUKE

Aufenthalt von 1 Nacht im März 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hanoi Manager am 19. März 2023
Dear JO KOUSUKE,Thank you JO KOUSUKE for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO Hotel Ga Hanoi. We wish to give JO the warmest welcome in JO’s next stay.Best regards,

10/10 – Hervorragend

jae do

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Nguyen Huy Phu (Ricky) - Hotel Manager am 27. Feb. 2023
Dear JO JAE DO.Thank you JO JAE DO for choosing SOJO Hotel Ga Hanoi. We hope you had a wonderful experience at SOJO Hotel Ga Hanoi. We wish to give JO the warmest welcome in JO’s next stay.Best regards,

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
청소, 직원의 친절함, 위생, 식사, 위치 모두 만족스럽다 굳이 단점을 뽑자면 창문이 열리지 않아 환기가 내부팬에 의존해야한다는것, 너무 작은 피트니스 시설, 거스름돈을 돌려주는 기능이 없는 세탁기입니다
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Nguyen Huy Phu (Ricky)SOJO Hotel Ga Hà Nội Manager am 24. Feb. 2023
Dear JO Dongho Koo,Thank you JO Dongho Koo for choosing SOJO Hotel Ga Hanoi. I would like to apologize for the facilities in fitness and washing machineare not as you expected. SOJO Hotel Ga Hà Nội will examine JO's feedback to improve our services. Once again, I would like to apologize for any inconvenience that has made your stay less enjoyable.We wish to give JO the warmest welcome in JO’s next stayBest regards,