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„This hotel is much better than i expected. Check in is 12pm and check out is 2pm which gives convenience to early arrival or late check out people. The location is very convenient to almost everything. It is an AI hotel but the front desk staff were very kind and helpful, especially Mr Li (李俏俊)who did above and beyound; he was very patient for all my questions and did his best to help us whenever we need. Overall, my experience in this hotel exceeded my expectation. Will definitely stay here ...

„Clean room. Great value. I loved it being on a pedestrian street but hard to get to in a taxi. More information on driving there would be great. But I should have known to take metro to that area since traffic in the city is insane. Breakfast was good and also could have more variety. Super lovely staff. So helpful and kind. Thank you Skybird. “

„Front desk staff are friendly and very helpful.“

„Stayed only 1 night, but the reception staff were warm and friendly.“

„Gute Lage. Sauber. Essens und Einkaufsmöglichkeiten ums Eck. Westlake auch in Laufweite “

„Grosses Zimmer, hat viele kleine Annehmlichkeiten. Frühstück io für Preis.“

„Sehr gute Lage und ausserordentlich freundliche Mitarbeiter. “

„Sehr gute Unterstützung !“

„Albergo pulito nuovo con colazione a buffet buona“

„客室良かったです。スタッフも親切でした。“

„Surprisingly good location for West lake and nearby shopping stripe. Located in a quiet street, there is a night market just opposite on the road, and walking distance to West lake in 10 mins. Not your 4 star room, but comfort for a night stay. Facilities are a bit dated but checked-in was smoothand easy, the check-in instructions were clear.“

„Very clean facility, excellent location, friendly staff. The only problem is finding the place. The listing on Expedia gives the address but it is the address of a complex. The hotel is on the 6th floor. If you face the front of the building (looking at Starbucks) the entrance is on the left side of the building. Look for the big lemon statue.“

„It looks like the property is undergoing some renovations. Check-in was done by someone at the reception counter who cannot speak English. He came upto our room, but the key card was not working. We had to go back to the reception to get another card for another room. Wifi password was provided only after we asked for it. But the connection was very bad. No breakfast provided. No restaurants at the hotel. The shower handle at the bathroom was leaking water everywhere. The reception ...

„The receptionists were extremely helpful and friendly, and strove to provide whatever services they could offer. However, there were some major oversights that marred the overall experience. On the final day (2 hours before check-out time was due), the electricity supply of our room was suddenly cut off by the hotel. To our bewilderment, the customer services told us that the room cards had been deactivated. It was 'almost' as if we were being ushered out. Frankly, you would expect a higher ...