2/10 – Ungenügend
Ryosuke
Mit der Familie gereist
11. Sept. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall it was a terrible hotel. Not worth the price.
First of all, the owner was not there at check-in time and we had to wait 30 minutes.
The floor of the room was very dirty. The toilet sometimes did not flush. The water pressure in the shower was weak.
The owner introduced us to a 3-day Easter Island tour, so we joined it. It was USD $100 per person.
The tour was to visit the main tourist sites such as Rano Kau, Rano Raraku, and Ahu Tongariki.
This was extremely bad.
The car was worn out and did not start, and did not depart on time.
The explanation for each step was long. The explanation continued until other tourists arrived and departed. They suggested that we have lunch when we arrived at Anakena Beach, but we arrived at 4pm. Unbelievable.
They suggested a horse riding tour, but the schedule for the day was really bad. We thought we had arrived after 20 minutes of shaking on a rough road, but it turned out we had gotten to the wrong place and had to go back the way we came. When I checked the riding time, I was told it was probably 30 or 40 minutes later. Very disappointing.
I canceled the ride and got a refund, but they did not refund the USD $30. They said it was for the extra fee for getting up early in the morning and the gas. I complained about the ride, but they said it was not my fault. They offered to take me to the airport for an additional USD $10, but I refused.
I recommend not staying at this hotel. Do not join the tour.
It was a really awful hotel.
Ryosuke
Aufenthalt von 2 Nächten im September 2024