3 Außenpools, Sonnenschirme, Liegestühle

Bewertungen von Rocabella Santorini Hotel & SPA

4 out of 5
Rocabella Santorini Hotel & SPA
Imerovigli, Santorini, Cyclades

Bewertungen

9,4

Außergewöhnlich

385 von insgesamt 516 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
93 von insgesamt 516 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 516 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 516 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 516 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jin Woo

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was für ein tolles Hotel! Der Service war außergewöhnlich! Wir waren gegen 11 Uhr bereits im Hotel. Unser Gepäck wurde aufbewahrt und wir bekamen zur Begrüßung Champagner. Eine Mitarbeiterin nahm sich sehr viel Zeit und erklärte uns die gesamte Insel, sowie alles was man sehen sollte, wohin wir fahren sollten. Sie gab Empfehlungen für Restaurants und Cafés. Ebenso organisierte sie uns einen Mietwagen, der bereits 30 Minuten später ins Hotel gebracht wurde! Die Anlage selber ist sehr weitläufig, extrem sauber und wirklich schön durchdacht! Es gibt mehrere Gemeinschaftspools, viele Appartements und Suiten haben zusätzlich noch einen eigenen Pool. Aber natürlich ist vor allem der Blick über die Caldera herausragend! Wir haben es vorgezogen auf unserem Balkon, bzw. Auf einer der vielen Terrassen den Sonnenuntergang zu genießen als uns in den Massen von Oia zu einengen zu lassen! Alles in allem kann ich das Hotel nur empfehlen! 5 von 5 Sternen
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Georgios Kalfopoulos am 23. Juni 2023
Dear Jin Woo,It gives us great pleasure to read your review of our hotel! Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

10/10 – Hervorragend

Lena Maxime

Aufenthalt von 4 Nächten im Juli 2022

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Lage, schöner Ausblick. Leckeres Essen. Leider war der Spa-Bereich geschlossen.
Aufenthalt von 7 Nächten im Dezember 2019
Antwort von Georgios Kalfopoulos am 6. Jan. 2020
Dear Anonymous, Thank you for honoring us with your presence at Rocabella Santorini Hotel and Spa. Your generous comments on our beguiling view, perfect location and amazing culinary delights fill us with joy, pride and excitement. We are very sorry to hear you did not have the chance to enjoy our spa treatments and we only hope you had reached out while staying at our resort because although our spa premises remain closed for the winter season, having the best interest of our esteemed guests always in mind, we do offer all spa treatments at the very convenience of your room. Nevertheless, we wish you a Happy New Year full of health and prosperity and we look forward to having you back really soon. Kindest regards

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Georgios Kalfopoulos am 6. Jan. 2020
Dear Anonymous, We would like to thank you for staying at Rocabella Santorini Hotel and Spa and for taking the time to give us your generous rating. We cannot wait to have you back. Kindest regards

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Memorable stay!! We will definitely come back next year!!
Aufenthalt von 7 Nächten im Juni 2019
Antwort von Georgios Kalfopoulos am 31. Juli 2019
Dear Anonymous, Thank you for honoring us with your stay at Rocabella Santorini and your kind review. We are grateful for your enthusiastic comment and we look forward to welcoming you back in order to offer you yet another unforgettable experience.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Juni 2019
Antwort von Georgios Kalfopoulos am 24. Juni 2019
Dear Anonymous, We are honored to have you as a guest at Rocabella Santorini Hotel and Spa and we immensely appreciate your 5 out of 5 rating.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Hübsches Hotel, gut gelegen, nette Bedienung (vor allem Rezeption ist sehr hilfsbereit). Leider war das Zimmer für ein Ehepaar und zwei Kinder zu klein, obwohl doppelstöckig.
Aufenthalt von 7 Nächten im August 2018
Antwort von Chrisoula Voura am 19. Aug. 2018
Dear Guests, Thank you dearly for your kind remarks. It was our pleasure hosting you at our premises. Rest assured that we will pass your generous comments to our staff and they will be all thrilled about them. We are all looking forward to welcoming you again next year. Remaining at your absolute disposal. The Rocabella Santorini Team

10/10 – Hervorragend

Claudia, Salzburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel am Rande der Caldera mit umwerfendem Ausblick
Aufenthalt von 5 Nächten im Juli 2018
Antwort von Chrisoula Voura am 12. Aug. 2018
Dear Claudia, We are beyond thankful to know that you had a pleasant stay in our venue!Thank you very much for your lovely words about our rooms and facilities. Pampering our guests to the utmost comfort and delight is the least we can do in order to offer you a memorable experience.We would be more than happy to host you again in the nearest future! Kindest regards The Rocabella Santorini Team

8/10 – Gut

Prima, Zürich

Gut: Sauberkeit und Komfort des Zimmers
Traumhafte Lage mit Meerblick
Die Lage des Hotels Roccabella ist super. Ideal auch im Winter, um Wanderungen und Ausflüge zu unternehmen. Das Klima war für Ende Dezember ziemlich mild, die Sonne schien jeden Tag, ab und zu muss aber mit einem Regenguss gerechnet werden. Der Raum für das Frühstücksbuffet ist leider ungeheizt; warme Kleidung ist deshalb empfehlenswert. Das Personal war hilfsbereit und freundlich. Den Service im Restaurant konnte man nicht als 4*-würdig bezeichnen, da die Angestellten unerfahren waren, denn sie arbeiteten nur für die kurze Wintersaison. Im Verlauf der Woche wurden Verbesserungsvorschläge erfreulicherweise umgesetzt. Alles in allem ein tolles Hotel für alle, die sich vom Alltag erholen möchten.
Aufenthalt von 7 Nächten im Dezember 2017
Antwort von Konstantinos Balakatsounis am 3. Jan. 2018
Dear Prima on Ebookers, Thank you for your time to review our hotel in Expedia. Your constructive remarks are really appreciated by our team. We are all looking forward to welcoming you again in our premises soon. Remaining at your absolute disposal Konstantinos Balakatsounis Guest Relation Manager Rocabella Santorini Hotel

8/10 – Gut

peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice view over the island during breakfast and lunch. Kindly hospitality.
Aufenthalt von 2 Nächten im August 2017
Antwort von Olga / Reservations Manager am 14. Sept. 2017
Dear Peter, thank you so much for your kind feedback! we will be very happy to welcome you again in the future! kind regards

10/10 – Hervorragend

Anja, Österreich

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wunderbare Tage mit grandiosem Ausblick
Wir haben uns für einen Kurzurlaub im Rocabella entschieden in einem Zimmer mit Whirlpool und Meerblick. Der Ausblick über die Caldera ist traumhaft. Das Hotel liegt gleich am Fußwanderweg zwischen Fira und Oia. Das Personal ist mehr als freundlich und zuvorkommend. Man fühlt sich richtig zuhause! Das Zimmer war sehr großzügig und wunderbar eingerichtet, alles in weiß gehalten, passend zu Griechenland. Vor allem das Frühstück ist grandios!

8/10 – Gut

Tommy + David, Dresden

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel bietet für den Preis den nötigen Komfort. Die Lsge ist ausgezeichnet auf dem Kraterrand und die Pool- und Liegeflächen laden zum Sonnenbaden ein. Leider haben wir an der ein oder anderen Stelle Renovierungsbedarf festgestellt, besonders im Bad. Der ein oder andere Fsrbanstrich sollte erneuert werden. Das Personal war äußerst zuvorkommend und hilfsbereit, wir haben sofort ein andere Zimmer nach Reklamation angeboten bekommen. Alles in allem ein toller Ort für einen noch besseren Urlaub!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Einzigartige Lage und traumhafte Aussicht
Äußerst freundliches und bemühtes Personal, dass für alle Anliegen oder Probleme eine Lösung hat oder in kürzester Zeit finden. Eben echter Consierge-Service. Wunderbare Anlage mit vielen lauschen Plätzen.

6/10 – Okay

Roland J, Weidhausen

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Über Ostern im Rocabella
bedingt durch die frühe Jahreszeit waren Bauaktivitäten am Hotel im vollen Gange. Diese hatten allerdings nur Einfluss auf das Ambiente. Hotelausstattungen haben schon bessere Tage gesehen, ebenso die Dusche. Das Personal war sehr freundlich und hilfsbereit.

10/10 – Hervorragend

Valerij

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Paradise!!!
Unbelievable beautiful place and hotel!!!

10/10 – Hervorragend

Valerij, Hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing hotel with the best panorama, a must!!!
This hotel is amazing. The view is so beautiful that you can't throw your eyes of it. I will definitely come back with a woman!

8/10 – Gut

Marcel, Dortmund

Gut: Personal & Service und Komfort des Zimmers
Schöne Hotelanlage mit Ihren kleinen Mängeln
Negativ: - die Dusche war unzumutbar! Abfluss ständig zu, sah nicht hygienisch aus und Wasser wurde öfters kalt während des Duschens, kommt nicht so gut beim duschen ;) - der Bodenablauf im Bad riecht extrem - das Bett hat sehr gequietscht - nur einen deutschen TV Kanal Sonst war alles Top!!!

8/10 – Gut

Peter, NRW

Gut: Personal & Service und Komfort des Zimmers
Traumhafte Lage
Die Lage ist wirklich gut. Leider hatten wir in der Woche an zwei Tagen erheblichen Lärm durch Renovierungsarbeiten. Wir hatten den Eindruck, dass in dem Hotel alles auf optimales Styling ausgerichtet ist, Zweckmäßigkeit wird dem untergeordnet. Ablagen fehlen im Bad, an der Kaffeemaschine fehlt eine Steckdose. Unser Zimmer war noch nicht renoviert. Das bemerkt man gerade im Bad, dort hatten wir auch regelmäßig einen unangenehmen Geruch (nach Abfluss).

8/10 – Gut

Thorsten, Tauberbischofsheim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
schönes Hotel am Kraterrand
Das Hotel liegt sehr schön am Kraterrand zwischen Imerovigl und Oia. Das Hotel ist modern ausgestattet. Mein Zimmer war aber schon etwas abgewohnt. Leider störte bei meinem Zimmer der Verkehrslärm der Straße zwischen Fira und Oia, was bei anderen Zimmern, die direkt auf den Kraterrand schauen, nicht so wahrgenommen wird. Die Aussicht vom Frühstücks- und Dinnerraum ist hervorragend.

10/10 – Hervorragend

Daniela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Georg, München, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr zu empfehlen
Wir fühlten uns sehr sehr wohl, verbrachten sehr schöne Tage dort und konnten uns nicht sattsehen am traumhaften Blick.

4/10 – Schlecht

Paar321

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Schöner Urlaub in Santorini
Hotel lage und Service Top, sehr freudliches Personal. Zimmer leider ein Minuspunkt. Es war feucht. Im Badezimmer riechte es unangehnem.

10/10 – Hervorragend

Claudia, Rosenheim, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Traumkulisse
Die Lage des Hotels ist fantastisch, der Service sehr gut. Einfach ideal zum Ausspannen und Genießen. Auch ohne Auto sind die wichtigen Sehenswürdigkeiten gut zu erreichen. Empfehlenswert.

6/10 – Okay

be, Schweiz

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
das hotel hat eine traumhafte aussicht
auf den ersten blick schönes Designhotel, leider ausserhalb des ortes. standard doppelzimmer sind viel zu klein, wurden vor Ort als EZ vermietet. Design a la greek style. nach der Eröffnung wurde wahrscheinlich in den zimmern nichts mehr gemacht. Verarbeitung der wände etc sehr schlecht, eben griechisch.

10/10 – Hervorragend

Patricia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our short stay and I hope one day to return. The spa was the best part of my stay. Thank you Linda for your kindness and for the heavenly facial. I just glowed afterwards! Hugs to you!
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Uchenna

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Quality is amazing. Stafff are very friendly and polite. They help to satisfy your needs.
Aufenthalt von 3 Nächten im April 2024
Antwort von Georgios Kalfopoulos am 17. Apr. 2024
Dear Uchenna,Thank you for sharing your delightful experience at our hotel! We are thrilled to hear that you had an amazing stay and enjoyed the incredible service provided by our staff.We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Should you need any assistance or have any other inquiries, please don't hesitate to reach out to us.Thank you again for choosing our hotel.

8/10 – Gut

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was quiet and great location and view. Shower had great water pressure. Food was good perhaps one more server for breakfast for follow up. Massage was excellent. Transportation took awhil but the drivers where friendly and kind. We had a great time in SANTORINI Thank you!!!
Aufenthalt von 8 Nächten im März 2024
Antwort von Georgios Kalfopoulos am 1. Apr. 2024
Dear Elizabeth,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We are thrilled to learn that you had a nice stay with us. At Rocabella Santorini we constantly strive to create an ambiance that immerses our guests in the island's natural beauty, complemented by top-notch service and amenities. It is heartwarming to hear that we succeeded in making your stay enjoyable and memorable.Our team takes immense pride in ensuring that our guests feel comfortable and relaxed throughout their visit. We have meticulously designed our rooms with both style and functionality in mind, while preserving the unique charm of Santorini's architecture. Your recognition of our picturesque views and thoughtfully appointed rooms brings us great joy.We understand that a good breakfast sets a positive tone for the day, and we pay special attention to providing a breakfast experience that takes into account various dietary preferences and cultural influences. Rest assured we will look over the issue you point out. Moreover, your mention of our staff's friendliness and professionalism warms our hearts. Our team strives to go above and beyond in extending hospitality and personalized services. Your recognition of their efforts reinforces the values we hold.Once again, we sincerely appreciate your positive review and recommendation. Your feedback serves as motivation for our continuous improvement, as we aspire to exceed our guests' expectations. It was an honor to have you as our guest and we hope to welcome you back in the near future for another exceptional stay.Warm regards,

10/10 – Hervorragend

Alejandro

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service, location and easy parking. The view is breathtaking. the rooms were comfortable and everything was beyond promised. Definitely recommend this hotel.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Georgios Kalfopoulos am 27. Feb. 2024
Dear Alejandro,Thank you for your kind words and the 5 stars review! We're delighted to hear that you experienced gracious hospitality and top-notch service during your stay, even in the off-season. Our dedicated staff appreciates your commendation for their diligence in managing high wind damage while maintaining a focus on providing exceptional customer attention. We’re delighted to have been a part of one of your best holidays, and we truly appreciate your kind words.We would be more than happy to welcome you back anytime, and we can’t wait to host you again. Thanks for highly recommending Rocabella Santorini!Warm regards,

10/10 – Hervorragend

Michael

Aufenthalt von 2 Nächten im Januar 2024
Antwort von Georgios Kalfopoulos am 27. Feb. 2024
Dear Michael,It is a pleasure to receive your 5 stars review !We're delighted to hear that you experienced gracious hospitality and top-notch service during your stay, even in the off-season. Our dedicated staff appreciates your commendation for their diligence in managing high wind damage while maintaining a focus on providing exceptional customer attention. We look forward to welcoming you back to Rocabella Santorini in the future!

10/10 – Hervorragend

Maryama, East Point

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Georgios Kalfopoulos am 27. Dez. 2023
Dear Maryama,Thank you for your amazing 5 out of 5 review !We are thrilled to know that we offered you a joyful experience.we are looking forward welcoming you back soon at Rocabella Santorini Hotel & SPA

10/10 – Hervorragend

Hugo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel has everything and more, but more importantly the experience you get with the staff they made us feel like home. The quality, attention to detail and their warmth is what this whole island is about. Grateful to have stayed here. We will definitely come back. Thank you specially to George and Vasiliki. They are the best. Blessings. H&E from PR
Aufenthalt von 1 Nacht im November 2023
Antwort von Georgios Kalfopoulos am 28. Nov. 2023
Dear Hugo,Thank you so much for your incredible review! We’re thrilled to hear that you had such a fantastic experience at Rocabella Santorini. It’s wonderful to know that you enjoyed every aspect of your stay, from the staff and rooms to the breathtaking views.We’re delighted to have been a part of one of your best holidays, and we truly appreciate your kind words.We would be more than happy to welcome you back anytime, and we can’t wait to host you again. Rest assured that we will pass your great comments to George & Vasiliki ! We are thrilled to know that they offered you the homemade Greek hospitality !Thanks for highly recommending Rocabella Santorini!Warm regards,

10/10 – Hervorragend

Wendan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great view, good service the staffs are very nice and helpful. Easy free parking and we enjoyed the room settings.
Aufenthalt von 2 Nächten im November 2023
Antwort von Georgios Kalfopoulos am 16. Nov. 2023
Dear Wendan,Thank you for your amazing 5 stars review!We are really pleased to see that we met your expectations and your stay with us was as you imagined. Rest assured that we will pass your comments through our staff. They will be thrilled to know !We are eager welcoming you back again in the near future. Wishing you a fabulous day ahead !

10/10 – Hervorragend

Angelica

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
This hotel exceeded my expectations, the location is great, away from the crowds. The staff was excellent, everything was very clean and the bus stop is pretty much across the street so no need to take a cab into Oia.
Aufenthalt von 2 Nächten im September 2023
Antwort von Georgios Kalfopoulos am 15. Sept. 2023
Dear Angelica,Thank you for sharing your delightful experience at our hotel! We are thrilled to hear that you had an amazing stay and enjoyed the incredible service provided by our staff.We take great pride in offering breathtaking views and delicious food to our guests. It brings us joy to know that you found the views to be spectacular and the food to be magnifique!We truly appreciate your recommendation and are glad to know that our strategic location between Fira and Oia added to your enjoyment. The stunning sunsets are definitely a must-see!We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Should you need any assistance or have any other inquiries, please don't hesitate to reach out to us.Thank you again for choosing our hotel.Best regards,

10/10 – Hervorragend

Farshid

Mit der Familie gereist
Gut: Ausstattung
Great location
Aufenthalt von 6 Nächten im September 2023
Antwort von Georgios Kalfopoulos am 12. Sept. 2023
Dear Farshid,Thank you so much for your incredible review! We are thrilled to hear that you had the best experience at our hotel. It's wonderful to know that you loved everything from the place to the food, service, view, and rooms. We strive to provide a perfect experience for each of our guests, and it's truly rewarding to receive such positive feedback.We greatly appreciate your kind words and thank you for choosing our hotel for your stay. We hope to have the opportunity to welcome you back in the future and continue providing you with exceptional service.Warm regards,

10/10 – Hervorragend

Azadeh

Mit der Familie gereist
Gut: Ausstattung
The hotel is beautiful, clean, and convenient. Truly an incredible staff
Aufenthalt von 4 Nächten im September 2023
Antwort von Georgios Kalfopoulos am 10. Sept. 2023
Dear Azadeh,Thank you for sharing your delightful experience at our hotel! We are thrilled to hear that you had an amazing stay and enjoyed the incredible service provided by our staff.We take great pride in offering breathtaking views and delicious food to our guests. It brings us joy to know that you found the views to be spectacular and the cleanliness as well as the convenience to be magnifique!We appreciate your kind words and hope to have the pleasure of welcoming you back for another wonderful stay in the future. Should you need any assistance or have any other inquiries, please don't hesitate to reach out to us.Thank you again for choosing our hotel.Best regards,

10/10 – Hervorragend

Rebecca Anna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful staff, selection of pools, amazing view of the caldera, good breakfast, room equipped with everything you needed. On a quiet part of the coastal path between Fira and Oía so a steep walk to the nearest town of Imerovigli for restaurants. We found it hard to get buses from the hotel as they only go in one direction to Oía and often they were already full when they got to the bus stop near the hotel. For all other destinations we had to get a taxi to the Fira bus station first so something to be aware of is that you might have to spend lots of money on taxis if you stay here.
Aufenthalt von 6 Nächten im August 2023
Antwort von Georgios Kalfopoulos am 1. Sept. 2023
Dear Rebecca Anna,Thank you for taking the time to provide your feedback on your recent stay at our hotel. We greatly appreciate your kind words regarding our wonderful staff, selection of pools, and amazing view of the caldera. It's always a pleasure to know that our guests have enjoyed their stay.Regarding your comment about the location, we would like to clarify that our hotel is situated on the Caldera cliff, offering a breathtaking view of the Santorini sunset. We are just a few minutes away from both Oia and Fira, as well as other key locations. We apologize if this was not communicated effectively during your stay.As for transportation, we understand that relying solely on public buses can be challenging. However, we would like to suggest an alternative option to reduce the cost of hiring taxis. Renting a car or a buggy can provide you with more freedom and flexibility to explore the island at your own pace. This way, you can easily reach different destinations without having to rely solely on public transportation.Once again, thank you for your review and for choosing to stay with us. We hope to welcome you back in the future to create another memorable experience for you.Best regards,[Your Name]

10/10 – Hervorragend

Eugenia Sada

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best hotel ever!!! Loved the place, the food, the service, the view, the rooms. Everything was just perfect!!
Aufenthalt von 2 Nächten im August 2023
Antwort von Georgios Kalfopoulos am 31. Aug. 2023
Dear Eugenia Sada,Thank you so much for your incredible review! We are thrilled to hear that you had the best experience at our hotel. It's wonderful to know that you loved everything from the place to the food, service, view, and rooms. We strive to provide a perfect experience for each of our guests, and it's truly rewarding to receive such positive feedback.We greatly appreciate your kind words and thank you for choosing our hotel for your stay. We hope to have the opportunity to welcome you back in the future and continue providing you with exceptional service.Warm regards,

10/10 – Hervorragend

Magnus

Aufenthalt von 1 Nacht im August 2023
Antwort von Georgios Kalfopoulos am 30. Aug. 2023
Dear Magnus, Thank you so much for sharing your wonderful five-star review of Rocabella Santorini on Google! We greatly appreciate your kind words and the time you took to share your experience.We're thrilled to hear that your stay with us was nothing short of amazing. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted to know that we succeeded in doing so during your visit.From our stunning location overlooking the breathtaking caldera to our luxurious accommodations, we strive to offer an unforgettable stay. We're happy to learn that you found our facilities to be top-notch and that you enjoyed the beautiful views of Santorini.Our dedicated team takes pride in delivering personalized service and ensuring that every guest feels welcomed and well taken care of. It's delightful to read that the staff treated you with warmth and made your stay even more enjoyable. We'll be sure to pass along your compliments to them.Thank you once again for choosing Rocabella Santorini, and for taking the time to write this glowing review. We can't wait to welcome you back in the future for another wonderful experience in Santorini!Warm regards,

10/10 – Hervorragend

Laurence

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
Aufenthalt von 7 Nächten im August 2023
Antwort von Georgios Kalfopoulos am 22. Aug. 2023
Dear Laurence,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.

10/10 – Hervorragend

Thomas James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing hotel in a great location. The staff were incredible and the views are breathtaking.
Aufenthalt von 5 Nächten im August 2023
Antwort von Georgios Kalfopoulos am 22. Aug. 2023
Dear Thomas James,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.

10/10 – Hervorragend

Maya

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stunning! Perfect in every way.
Aufenthalt von 5 Nächten im August 2023
Antwort von Georgios Kalfopoulos am 22. Aug. 2023
Dear Maya,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.

10/10 – Hervorragend

hichem

Aufenthalt von 6 Nächten im August 2023
Antwort von Georgios Kalfopoulos am 3. Sept. 2023
Dear hichem,Thank you so much for sharing your wonderful five-star review of Rocabella Santorini on Google! We greatly appreciate your kind words and the time you took to share your experience.We're thrilled to hear that your stay with us was nothing short of amazing. Providing exceptional service and creating memorable experiences for our guests is our top priority, and we're delighted to know that we succeeded in doing so during your visit.From our stunning location overlooking the breathtaking caldera to our luxurious accommodations, we strive to offer an unforgettable stay. We're happy to learn that you found our facilities to be top-notch and that you enjoyed the beautiful views of Santorini.Our dedicated team takes pride in delivering personalized service and ensuring that every guest feels welcomed and well taken care of. It's delightful to read that the staff treated you with warmth and made your stay even more enjoyable. We'll be sure to pass along your compliments to them.Thank you once again for choosing Rocabella Santorini, and for taking the time to write this glowing review. We can't wait to welcome you back in the future for another wonderful experience in Santorini!Warm regards,

10/10 – Hervorragend

Glenda, hialeah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was perfect and amazing. Big thanks to Christianna at the front desk and susana the house Kipping . Beautiful hotel, super clean
Aufenthalt von 4 Nächten im August 2023
Antwort von Georgios Kalfopoulos am 13. Aug. 2023
Dear Glenda,It gives us great pleasure to read your review of our hotel. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility in your private pool area. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a gorgeous stay here. I loved the breakfast every morning in the restaurant which had the most amazing views. The hotel itself was generally very quiet and so peaceful. I picked this location as I knew the views were just stunning so there wasn’t much around but that was fine for me. The nearest supermarket was about 15 minute walk but I love walking so not a problem! The room was spotless and cleaned everyday and all the staff were so friendly and helpful. This was my second time in Santorini and if I returned again I would deffo be back to this hotel! Thankyou ❤️
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Georgios Kalfopoulos am 13. Aug. 2023
Dear Thomas,It gives us great pleasure to read your review of our hotel. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility in your private pool area. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

10/10 – Hervorragend

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
amazing views, lovely room, excellent breakfast, wonderful staff
Aufenthalt von 5 Nächten im Juli 2023
Antwort von Georgios Kalfopoulos am 13. Aug. 2023
Dear Stephen,It gives us great pleasure to read your review of our hotel. Thank you dearly for your kind comments and the time taken to share them with travelers from all over the world. It was indeed an honor to welcome you and host you on our premises. Rocabella is located at one of the best spots of Caldera and we are all so grateful to witness and share the bliss of Santorini sunset every year with all our guests. This gift of nature makes us all feel humble and thankful and yet more determined to offer an excellent level of services adequate to this magnificent setting. We are all so excited that you cherished moments of peace and tranquility in your private pool area. A warm welcome with a heartfelt smile upon arrival is the basis of our Greek hospitality and we are so appreciative of your acknowledgment.Being attentive, helpful, and reliable is the quintessence of our high standard services. Trying to respond to all your requests as soon as possible and meet your expectations to the fullest is our main concern. Thank you so much for acknowledging that. Regarding your generous comments about our staff, we all stand humble and appreciative. I shall pass them all to our personnel and I am sure they will be thrilled. That was the least we could all do to turn your holidays into an amazing and heavenly experience. Rest assured that from now on Rocabella is your new home in Santorini and we shall expect you to visit us again anytime soon. Having said that, allow us to offer you as a token of our gratitude and appreciation a 20% loyalty discount towards your accommodation expenses if you wish to book your holidays with us next year.We are all looking forward to welcoming you again soon. Remaining at your absolute disposal

10/10 – Hervorragend

Vivek

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing stay in Santorini. A little far from Oia to walk there, but easy to get taxi to and from the hotel. Loved the facilities, pool and massages!
Aufenthalt von 3 Nächten im August 2023

10/10 – Hervorragend

KIRSTEN

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing service from all of the staff from the moment we arrived. The Rocabella is the most stunning hotel with views to die for. We were so pleased with our room and service provided during our stay. We can’t wait to come back!
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Bree Alexis

Aufenthalt von 10 Nächten im Juli 2023
Antwort von Georgios Kalfopoulos am 22. Aug. 2023
Dear Bree Alexis,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.

6/10 – Okay

Kathleen

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Stayed in July for a wedding. PROS - Location was great, views were beautiful, property was clean. Staff was mostly pleasant and very helpful. Christiana at the front desk welcomed us with a glass of wine at our check-in. Reception could be contacted by WhatsApp and they were very responsive. And the air conditioning worked well - no small thing in a very hot week! The wedding itself was lovely, the food at the reception was great and the setup was very nice. CONS - For the cost of the stay there were some frustrating fails — key cards repeatedly demagnetizing, in-room safe not working, no outlet in the bathroom compatible with the hairdryer. The breakfast was not a buffet as I’d seen in some other reviews — to be honest, that would probably be easier/more efficient on the guests as the service was slow and somewhat scattered. (Coffee was good!) The rooms were supplied with free bottled water but this was limited to two half-liters per room per day…really should have been more—it was hot out!! Otherwise bottled water was really expensive (like 5-6 €, I think). With regard to weddings, receptions/dinners take place on one of the pool decks. This means that for the afternoon leading up to the wedding and the evening/night of the wedding that pool is off-limits to hotel guests. If you are staying for several days when there are weddings each day, it means you won’t have access to all the property’s facilities. (Just something to be aware of.)
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Georgios Kalfopoulos am 22. Aug. 2023
Dear Kathleen,Thank you for taking the time to share your feedback regarding your stay at our property. We are delighted to hear that you enjoyed many aspects of your visit, including our great location, beautiful views, and clean property. We also appreciate your kind words about our helpful staff, particularly Christiana at the front desk, who provided you with a warm welcome.We apologize for the inconveniences you encountered during your stay, including the demagnetizing key cards, the malfunctioning in-room safe, and the lack of a compatible outlet in the bathroom for the hairdryer. We understand how frustrating these issues can be, and we will address them promptly to ensure they do not recur in the future.Regarding breakfast, we appreciate your feedback about the service being slow and scattered. We understand that a buffet option would provide more convenience and efficiency for our guests, and we will certainly take your suggestion into consideration for future improvements.We also appreciate your feedback regarding the limited amount of complimentary bottled water provided in the rooms. We understand that it was particularly important in the hot weather, and we will review our policies to ensure we meet the needs of our guests more effectively.Lastly, we apologize for the inconvenience caused by the pool deck being off-limits during wedding events. We understand that this may impact our guests' access to certain facilities, especially if there are multiple weddings taking place during their stay. We will take your feedback into account and explore ways to better manage this situation while still ensuring a memorable wedding experience for our newlyweds.Once again, thank you for your valuable feedback. We appreciate your review, as it helps us identify areas where we can make improvements to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future.Best regards,

10/10 – Hervorragend

Sam

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel , great service , Amazing staff, I really recommend
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Georgios Kalfopoulos am 24. Juli 2023
Dear Sam,Thank you for taking the time to share your delightful experience. Your kind words and positive feedback truly highlight our commitment to providing exceptional hospitality to our guests. We deeply appreciate your patronage and for choosing our hotel as your accommodation in the picturesque island of Santorini.We are thrilled to learn that you had a nice stay with us. At Rocabella Santorini we constantly strive to create an ambiance that immerses our guests in the island's natural beauty, complemented by top-notch service and amenities. It is heartwarming to hear that we succeeded in making your stay enjoyable and memorable.Our team takes immense pride in ensuring that our guests feel comfortable and relaxed throughout their visit. We have meticulously designed our rooms with both style and functionality in mind, while preserving the unique charm of Santorini's architecture. Your recognition of our picturesque views and thoughtfully appointed rooms brings us great joy.Moreover, your mention of our staff's friendliness and professionalism warms our hearts. Our team strives to go above and beyond in extending hospitality and personalized services. Your recognition of their efforts reinforces the values we hold.In terms of exploring the island, Santorini offers a plethora of unique experiences, and we are grateful to have been a part of your journey. We are delighted that our front desk staff was able to provide you with insightful recommendations and assistance, enabling you to make the most of your time on the island.Once again, we sincerely appreciate your positive review and recommendation. Your feedback serves as motivation for our continuous improvement, as we aspire to exceed our guests' expectations. It was an honor to have you as our guest and we hope to welcome you back in the near future for another exceptional stay.Warm regards,