Terrasse/Patio

Bewertungen von Aquila Porto Rethymno

5 out of 5
Aquila Porto Rethymno
Sikelianou & Venizelou 52A, Rethymno, Crete Island

Bewertungen

8,8

Hervorragend

43 von insgesamt 85 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
31 von insgesamt 85 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 85 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 85 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 85 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Pascal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Toutes commodités avec super petit dej
Très bel hôtel proche du centre avec 3 piscines et transats sur la plage. En 5 min vous êtes sur le port ou dans la rue piétonne. Les chambres sont spacieuses et bien agencées avec terrasse vue mer et belle salle d'eau. Personnels très très attentionnés et belles prestations. Enfin super petit déjeuner au bord de la piscine.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Eleni Almpantaki | Crs Secretary am 24. Okt. 2023
Dear guests, thank you very much for your wonderful words! We are so glad that you had a pleasant stay with us and look forward to welcoming you again in the near future!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr nahe am strand. Kostenlose Strand Liegebetten vom Hotel zur verfügung.
Aufenthalt von 11 Nächten im Juli 2021
Antwort von Elina Sakaraki am 26. Juli 2021
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! We look forward to welcoming you back.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im April 2019
Antwort von Elina Sakaraki am 6. Mai 2019
Thank you for staying with us. We appreciate your response.

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel in Stadtnähe
Wir hatten das Hotel zu einem guten Preis gebucht und haben ein Upgrade für ein größeres und besseres Zimmer erhalten. Das Frühstück war gut, der Service zuvorkommend. Strand gegenüber Hotel lässt keine Wünsche offen. Stadt zu Fuß erreichbar, perfekt für den Abend. Hotel ist nicht auf dem neuesten Stand aber dennoch sehr gut. Ich würde dort auf jeden Fall wieder buchen.
Aufenthalt von 2 Nächten im August 2017

10/10 – Hervorragend

Sandra, Linz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hübsches Hotel in Nähe des Strandes und Altstadt
Sehr netter Aufenthalt in einem schönen Hotel mit sehr aufmerksamen Personal. Tolles Frühstücksbuffet, das keine Wünsche offen lässt. Besonders angenehm war der eigene Strand mit Liegen und Sonnenschirmen und super Service. Das Personal ist sehr nett und kompetent.

8/10 – Gut

sadesh

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Need to work more on room cleaniness. Found hair on bathroom shower head pipe and hair dryer not powerful enough.
Aufenthalt von 4 Nächten im März 2024
Antwort von Eleni Almpantaki | Crs Secretary am 17. Apr. 2024
Thank you for taking the time to review our hotel. We are sorry to hear that there were some aspects of your stay that you werent happy with. We will use all the comments you have made to improve our services. We are looking forward to welcoming you back in the future.

10/10 – Hervorragend

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with three pools, excellent breakfast buffet, top notch service
Aufenthalt von 3 Nächten im November 2023
Antwort von Eleni Almpantaki | Crs Secretary am 13. Nov. 2023
Dear guests, thank you so much for your feedback regarding your recent stay with us! We are really grateful for your kind words and look forward to welcoming you again in the near future!

10/10 – Hervorragend

BRITT

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Alt var meget bra. Beliggenhet, maten, service, rommet, sengene. Kommer gjerne tilbake
Aufenthalt von 6 Nächten im August 2023
Antwort von Eleni Almpantaki | Crs Secretary am 24. Okt. 2023
Dear guests, thank you so much for your kind words! It would be our pleasure to welcome you back in the near future!

8/10 – Gut

Veronica

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 13 Nächten im Juli 2023
Antwort von Eleni Almpantaki | Crs Secretary am 16. Aug. 2023
Dear guests, we do appreciate that you took the time to rate our hotel. It is our pleasure that you enjoyed your stay and we look forward to welcoming you again!

8/10 – Gut

Jan Louis M

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Proper hotel, goed eten, zeer vriendelijk personeel. Vlak aan het privé-strand gelegen (kustbaan oversteken) met gratis ligzetels, parasols en bediening van drank. Weinig ligplaatsen aan de 2 zwembaden, maar er was altijd wel plaats (half juni!). Mooie wandelboulevard tot het oude centrum (1km) met talrijke terrasjes, winkeltjes, kleine mooie straatjes, de haven. Zeer goede all-inn. Mooie terrassen. De bediening aan de terrassen kon wel lang duren (tot een half uur). Negatief was het vervoer van de luchthaven: bij aankomst 3,5 uur voor 80km en met 20 stopplaatsen met een volle grote autobus. Nochtans was ons een foto doorgestuurd van een minibus. De terugrit ging vlotter (2u) met een kleinere bus.
Aufenthalt von 8 Nächten im Juni 2023
Antwort von Eleni Almpantaki | Crs Secretary am 20. Juni 2023
Dear guests, thank you very much for your kind comments, we are so glad to read that you had a pleasant stay with us.Please accept our best wishes for an enjoyable rest of the summer. Looking forward to welcoming you again in the near future!

10/10 – Hervorragend

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ocean view.
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Eleni Almpantaki | Crs Secretary am 20. Juni 2023
Thank you very much for choosing our hotel! Looking forward to welcoming you again in the near future!

10/10 – Hervorragend

Adele

Aufenthalt von 6 Nächten im August 2022
Antwort von Eleni Almpantaki | Crs Secretary am 27. Aug. 2022
Dear guests, thank you so much for your rating! We are really grateful and hope to have the pleasure of welcoming you again in the near future.

6/10 – Okay

FOUAD

Gut: Sauberkeit
Aufenthalt von 7 Nächten im Juli 2022

8/10 – Gut

Monica

Gut: Zustand der Unterkunft und Komfort des Zimmers
Flott
Hotellet var fint, lå kjempe bra til. Forventer blide ansatte, men det var et par i utebaren som kanskje burde funnet på no annet.. Ellers flott
Aufenthalt von 13 Nächten im Juli 2022
Antwort von Eleni Almpantaki | Crs Secretary am 27. Juli 2022
Dear guest, thank you for choosing Aquila Porto Rethymno for your vacation and for your kind words. Our primary goal is to ensure that our guests receive the best possible service and we would appreciate it if you can advise us more details regarding your experience. We are glad that you had an enjoyable stay and hope to have the pleasure of welcoming you again in the near future.

6/10 – Okay

Suzie

Aufenthalt von 7 Nächten im Juli 2022

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im April 2022
Antwort von Eleni Almpantaki | Crs Secretary am 29. Apr. 2022
Dear guests, thank you very much for your rating! We are glad that you enjoyed your vacation with us! Looking forward to the pleasure of welcoming you again in the not too distant future.

4/10 – Schlecht

Hervé

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von Eleni Almpantaki | Crs Secretary am 15. Okt. 2021
Dear guests, thank you very much for your feedback. We were sorry to see that you did not experience the level of service we ordinarily take pride in and would be grateful if you had provided us with more information during your stay in order to assist you. We hope to have the pleasure of welcoming you on another occasion in the near future.

8/10 – Gut

Eva

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bra hotell men tyvärr väldigt liten pool.
Aufenthalt von 10 Nächten im September 2021
Antwort von Eleni Almpantaki | Crs Secretary am 13. Okt. 2021
Dear guests, thank you very much for your feedback! We are glad that you enjoyed your stay and hope to have the pleasure of welcoming you again in the near future.

8/10 – Gut

Stian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Herlig uke!
Hadde en flott uke på hotellet! Vi hadde booket et rom med delvis havutsikt, og ble skuffet da vi kom frem og man nærmest måtte kaste seg ut av balkongen for å se havet. Hotellrommet lå også ut mot en gate med litt støy. Vi fikk derimot oppgradert rommet til et superior rom med havutsikt - altså fantastisk service. Frokosten på hotellet er et høydepunkt! Her får man nydelig frokostmat i et stort og variert utvalg i selskap av fantastiske servitører som smiler, hilser deg velkommen og rydder som helter. Dimitra er verdig hotellets 5 stjerner alene! Rommet som vi fikk oppgradert var lyst og lett med fine møbler og god seng. Stranden tilhørende hotellet er suveren - man må bare krysse veien. Avslutningsvis ligger hotellet sentralt til med bare 10-15 minutters gange fra gamlebyen.
Aufenthalt von 7 Nächten im September 2021
Antwort von Eleni Almpantaki | Crs Secretary am 13. Okt. 2021
Dear guests, thank you so much for your kind words! We are delighted to read that you enjoyed all aspects of your stay with us and will make sure to share your comments with our staff. Our Side Sea VIew Rooms do offer a side view of the sea however we are always at the disposal of our guests to assist and we are glad that you have found an accommodation more suitable to your needs. We do hope to have the pleasure of welcoming you again in the near future and wish you a cozy winter!

10/10 – Hervorragend

benjamin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good overall
Aufenthalt von 1 Nacht im September 2021
Antwort von Eleni Almpantaki | Crs Secretary am 28. Sept. 2021
Dear guests, thank you very much for your kind feedback! We are delighted that you enjoyed your stay with us.

10/10 – Hervorragend

CHRISTA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
L’Hotel est très bien placé: en face de la plage privée, a 15 min à pied du centre historique. Le personnel est très professionnel et agréable. Un petit déjeuner complet et très bon qu on peut prendre à l extérieur. Les chambres sont grandes et redecorees avec beaucoup de goût.
Aufenthalt von 7 Nächten im August 2021
Antwort von Eleni Almpantaki | Crs Secretary am 3. Sept. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your vacation and for your kind words. It is our main goal to ensure that our guests receive the best possible service and it is so re-assuring when we receive such feedback. We are really glad that you enjoyed the location as well, and we do hope to have the pleasure of welcoming you again in the very near future.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Service not 5-star level but friendly staff.
Parking: For those of you with rental cars, there is no parking at the hotel and no parking space available in close vicinity either. Closest paid parking is 20 minutes away. Service: Its a mixed bag. Very friendly staff, however we wanted to extend our stay with one night and unfortunately there was a mix up. We eventually solved it, but the inconveniece of discussing the issue with the staff took several hours (and made us uncomfortable). Otherwise very attentive and friendly staff overall.
Aufenthalt von 4 Nächten im Juli 2021
Antwort von Eleni Almpantaki | Crs Secretary am 14. Aug. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your recent stay to our beautiful Island. Please note that the closest paid parking is 3 minutes away circa 500 meters. We are delighted to know that our hotel exceeded your expectations and our team is extremely proud, that you enjoyed your time with us so much. Our aim at the Aquila Porto Rethymno Hotel is to ensure that you experience a wonderful stay and so it is a great pleasure to be provided with such positive comments in respect to our facilities and the service we provide. It was a great pleasure to host you and thank you once again for taking the time to provide us with your valuable feedback.

6/10 – Okay

Aline

Gut: Personal & Service
Hotel is a bit outdated and unfortunately a bit noisy. Staff is friendly. Breakfast buffet is big and fresh.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Eleni Almpantaki | Crs Secretary am 14. Aug. 2021
Dear guest, Thank you for taking the time to leave a review following your stay at the Aquila Porto Rethymno Hotel. Our primary goal is the satisfaction of our valued guests and we were disheartened to read that we didn’t quite meet your expectations. We believe and certainly it is the opinion of the vast majority of our guests that our hotel meets the rating it has been awarded and therefore we were very sorry to learn of your own personal opinion. From all the team, thank you for taking the time to provide us with such a personal recommendation and we certainly hope we have the pleasure of your company again, in the very near future.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hôtel très accueillant. L’établissement est propre et super bien géré. Le petit déjeuné est varié. Yen a pour tout les goûts. Très agréable d’avoir des transats en suffisance également que ce soit en piscine ou sur la plage. Seul bémol, les chambres ne sont pas dignes d’un 5 étoiles. En arrivant la chambre n’était pas super propre et une bonne rénovation serait de mise. Sinon tout le reste était top!
Aufenthalt von 7 Nächten im Juli 2021
Antwort von Eleni Almpantaki | Crs Secretary am 14. Aug. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno Hotel for your recent vacation and for taking the time to provide your review. We are extremely pleased to learn that overall your had a most enjoyable stay with us, and we appreciate you taking the time to provide your constructive feedback. We are however sorry that you were not entirely satisfied with the room that was allocated to you. We would like to assure you that if we had been made aware that you were not completely satisfied we would have done all we could to have resolved any issues. Thank you again for your time and we hope that you will consider staying with is again in the future.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and staff.
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Elina Sakaraki am 30. Juli 2021
We are so pleased that our staff and hotel location met all your expectations during your stay. Guest satisfaction is our first priority and your acknowledgement is our best reward! We will be sure to pass on all your lovely feedback to and all will be delighted to hear! We look forward to the pleasure of welcoming you once again in the not too distant future.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast is incredible. There are so many options and great quality!! The view is second to none. The area is perfect for beach, walking to the Port etc. There are great places to eat in the hotel and very close . It was a wonderful vacation!
Aufenthalt von 4 Nächten im Juli 2021
Antwort von Elina Sakaraki am 27. Juli 2021
Dear guest, thank you for your feedback - Your comments are welcome and appreciated. We're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! Once again, thank you very much for choosing our hotel for your stay & we look forward to welcoming you back before long!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice spot, and great stuff specially Eva and the young guy I think his name is Tomas ! Very helpful
Aufenthalt von 5 Nächten im Juli 2021
Antwort von Elina Sakaraki am 27. Juli 2021
Dear guest, thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay. I shall forward your e-mail to my colleagues at the hotel who tried their best to make your stay a memorable one! We look forward to welcoming you back!

8/10 – Gut

Dea

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Fint hotel
Rigtigt fint hotel med et godt stort værelse. Dog var altanmøblerne ikke så behagelige og hørtørreren var gammel og dårlig. Rigtigt sødt og hjælpsomt personale og lækkert strandområde og stort morgenmadsbuffet. Flere små mini-markeder lige om hjørnet. Ca et kvarters gang til den gamle bydel. Vi ville bo der igen, men i vores optik var det ikke 5-stjernet.
Aufenthalt von 10 Nächten im Juli 2021
Antwort von Eleni Almpantaki | Crs Secretary am 14. Aug. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your recent vacation, and for providing us with your wonderful review. It is our constant aim to ensure that our guests receive the very best in service and it is therefore so rewarding when we receive feedback praising our staff. Please be assured that we take on board your constructive comments and we will certainly be reviewing the facilities to ensure we make any necessary improvements. We certainly hope that we may have the pleasure of your company again in the very near future.

10/10 – Hervorragend

Jesper

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Topklasse service og faciliteter - og supergod beliggenhed i forhold til strand og den gamle bymidte.
Aufenthalt von 11 Nächten im Juli 2021
Antwort von Elina Sakaraki am 26. Juli 2021
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Guest satisfaction is our number one goal and there is nothing better than achieving that! We look forward to welcoming you back.

10/10 – Hervorragend

Pernille

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dejligt hotel
Dejligt hotel med super service og perfekt beliggenhed.
Aufenthalt von 7 Nächten im Juli 2021
Antwort von Eleni Almpantaki | Crs Secretary am 3. Sept. 2021
Dear guest, Thank you for choosing Aquila Porto Rethymno for your vacation. It was a great pleasure to read your kind comments about the service and we loved your photo! We are really glad that the hotel’s location enhances our efforts in providing the best possible experience and we hope to have the pleasure of welcoming you again in the very near future.

10/10 – Hervorragend

Elie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
100 sur 100
Hotel tres confortable tout le monde est tres sympatique le directeur tres a l ecoute et particulierment accueillant
Aufenthalt von 10 Nächten im August 2020
Antwort von Elina Sakaraki am 7. Sept. 2020
Chère Madame, Je tiens à vous remercier d'avoir pris le temps de rédiger un commentaire suite à votre séjour au Aquila Porto Rethymno. Quel honneur de lire un message si positif sur notre hôtel et sur le séjour que vous avez passé. Je suis enchanté d'apprendre que notre directeur était très à l’ écoute et particulièrement accueillant. Je vous remercie d'avoir cité le service assuré par nos équipes comme étant un service optimal et soyez certains que je ne manquerai pas de partager avec l'ensemble des équipes votre magnifique commentaire. J'espère avoir le plaisir de vous accueillir à nouveau prochainement.

10/10 – Hervorragend

Ania

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 14 Nächten im Juli 2020
Antwort von Elina Sakaraki am 29. Aug. 2020
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Hervorragend

Ekaterina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place for great holidays
It's a great location, highly recommend, quite and in the middle of live of this beautiful city Retimno. Great shopping, beautiful long beach with sand and warm water. Beach is just 1 min walk and it's really close, we went swimming in the early morning and late everything for sunset. Beds are good. Room is quite big and you find there everything to dry your swimwear. Only teakettle in the room was missing. Food in the hotel is ok, we had only breakfast, but around there are plenty of taverns, bars, coffeeshops, and supermarkets with fresh fruits and good prices. Next i stayed in Agia Pelagia, it's terrible. Rethymno is really great place for great holidays
Aufenthalt von 8 Nächten im Juli 2020
Antwort von Elina Sakaraki am 29. Aug. 2020
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

8/10 – Gut

Verifizierter Reisender

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
1st week
The Reception team were polite and helpful with the new electronic check-in and contactless check out. The service staff in the restaurants were not helpful and didn’t know when the App worked for service. The first day we had to wait for cutlery. The second day the tables has been properly ser-up. The water for the bath was yellow and slow to drain away. The shower and sink water were fine. Whilst there was disinfectant stations throughout there were regularly small bags of rubbish near the elevator.
Aufenthalt von 2 Nächten im Juli 2020

10/10 – Hervorragend

Anri

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Elina Sakaraki am 31. Okt. 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Hervorragend

philippe

Aufenthalt von 2 Nächten im Oktober 2019

6/10 – Okay

Danette, California

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Property had a great view and staff very friendly. In a great location to walk to restaurants. I recommend eating at a restaurant off the ocean front for lunch and dinner as it gives you a better flavor of Greek Cuisine. Breakfast was very good with a lot of options. It is dated and the walls were not sound proof so we could hear the people in the next room. Thankfully, folks around us were not loud and went to bed early.
Aufenthalt von 3 Nächten im September 2019
Antwort von Elina Sakaraki am 13. Okt. 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! Kindly rest assured that your feedback has been shared with the related departments for immediate consideration & improvement where applicable. We look forward to welcoming you back.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location and amenities. Regrettably they have no parking lot so if you drive a car there, expect logistic challenges in finding a place to park overnight. The service is quite good - not 5 star, but friendly overall.
Aufenthalt von 2 Nächten im September 2019
Antwort von Elina Sakraki am 3. Okt. 2019
Dear Guest, Thank you for taking the time to leave a review following your stay at the Aquila Porto Rethymno Hotel. Please note that despite the free open parking area located in some meters distance from the hotel, alternatively there is a private open parking area located at the marina area, in 300m approx. We are very pleased to know that there were aspects of our hotel which you enjoyed and that overall you had a pleasant stay. We do hope you may consider a return visit in the very near future.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im September 2019
Antwort von Elina Sakaraki am 13. Okt. 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Aufenthalt von 7 Nächten im August 2019
Antwort von Elina Sakaraki am 13. Okt. 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Juli 2019
Antwort von Elina Sakaraki am 10. Aug. 2019
Dear guest, we appreciate your feedback - We look forward to welcoming you back!

10/10 – Hervorragend

Matthieu

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très bien
Petit problème de chambre le 1er jour et surclassement le deuxième avec dîner offert, très professionnel. Bel hôtel, moderne. Chambre penthouse exceptionnelle. Très bon buffet le soir, varié et de qualité. Petit déjeuner très bon aussi.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Elina Sakaraki am 27. Juli 2019
Chère Madame, Cher Monsieur, Nous tenons à vous remercier d'avoir pris le temps d'écrire un commentaire suite à votre séjour à l'Aquila Porto Rethymno. Quel honneur de lire un message positif sur notre hôtel & nous sommes ravis d'apprendre que vous êtes satisfaits avec le séjour que vous avez passé dans la chambre penthouse. Nous espèrons avoir le plaisir de vous accueillir à nouveau prochainement.

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and so many restaurants and shops close by which makes it convenient. The staff is friendly and helpful and very accommodating. I was not impressed with the spa and the location (right by the fitness center inside the hotel) made my massage not enjoyable since I can hear the noise from the treadmill and people talking right outside. The pools are great and there are three of them, too bad they close early, around 6pm so after a long day of activities or excursions you won’t be able to enjoy the pool. The hotel is great and has several on site locations to eat and drink. The breakfast was not too impressive and we only ate it once during our 5 day stay since the options were limited. But Rethymno is amazing and we had a great time. This place is about 1-1.10 hours from the port or airport.
Aufenthalt von 4 Nächten im Juli 2019
Antwort von Elina Sakaraki am 27. Juli 2019
Dear guest, Thank you for sharing your feedback with regards to your stay at our Aquila Porto Rethymno. We are delighted to read that you enjoyed your stay and thank you for your recognition of our staff. Meanwhile, please accept our sincere apologies for not meeting your expectations when it comes to spa & pool facilities as well as the breakfast buffet. Kindly rest assured that your feedback has been shared with the related departments for immediate consideration & improvement where applicable. Once again, thank you very much for choosing our hotel for your stay & we look forward to welcoming you back before long and will strive to serve you better.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Elina Sakaraki am 27. Juli 2019
Dear guest, thank you for your feedback - we're so pleased that you enjoyed your time with us! We look forward to welcoming you back.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Juni 2019
Antwort von Elina Sakaraki am 25. Juni 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Lisa, USA

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and nice beach area. We were able to walk everywhere in the city.
Aufenthalt von 1 Nacht im April 2019
Antwort von Elina Sakaraki am 25. Juni 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ystävällistä ja huomaavaista!
Aufenthalt von 1 Nacht im April 2019
Antwort von Elina Sakaraki am 23. Apr. 2019
Thank you for staying with us. We appreciate your feedback!

8/10 – Gut

Marianne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Oktober 2018

10/10 – Hervorragend

Kelly

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Penthouse Suite upgrade
Beautiful facilities..great staff, we were offered the Penthouse Suite which was greatfully accepted.. beautiful Room... thankyou
Aufenthalt von 1 Nacht im August 2018

10/10 – Hervorragend

lisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fantastic
Fantastic staff and service plus they upgraded us for free. Lovely comfortable beds and pillows. Beach across the road with free chairs and umbrellas and towels. Breakfast was great with lots of choices. Highly recommend!
Aufenthalt von 1 Nacht im August 2018