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Bewertungen von Imperial Hotel

4 out of 5
Imperial Hotel
13-15 North Drive, East Anglia, Great Yarmouth, England

Bewertungen

9,4

Außergewöhnlich

298 von insgesamt 418 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
102 von insgesamt 418 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 von insgesamt 418 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 418 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 418 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,6/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a surprise this Hotel is, fantastic service and staff. However the star of the show is the Food. This hotel has clearly got a team of Chefs who know what their doing, and can clearly cook. Outstanding visit, we will be back.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

Vicky

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

matthew

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Have to say from start to finish the staff were amazing through out, Breakfast was wonderful choice and well cooked with a wonderful view over looking the sea front. Room was spacious parking was great also electrical charging point would definitely return. Me and the kids with the dog.
Aufenthalt von 1 Nacht im April 2024
Antwort von boss am 6. Mai 2024
Amazing to know that every element of your stay was so good,thanks

10/10 – Hervorragend

Darren

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect right near everything, lovely and ckean. Breakfast and restaurant in evening were excellent. Thoroughly recommended. We'll definitely be back
Aufenthalt von 2 Nächten im April 2024
Antwort von boss am 15. Apr. 2024
Cant get better than perfect and top marks ! thanks so much

8/10 – Gut

Stuart

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Ok hotel Decent food and staff Pleasant location Limited facilities
Aufenthalt von 1 Nacht im Februar 2024
Antwort von boss am 14. März 2024
So pleased that you found the food decent and staff pleasant ,thanks

10/10 – Hervorragend

Graham

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Top pick if you want great food.
The food in the restaurant was outstanding, as was the service.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von boss am 14. März 2024
Outstanding feedback on our food thanks so much

8/10 – Gut

Darren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice clean hotel with great food
Aufenthalt von 1 Nacht im Januar 2024
Antwort von boss am 14. März 2024
Nice to see that you found us clean with great food,thanks

4/10 – Schlecht

Steven

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von boss am 14. März 2024
Thank you for the feedback

8/10 – Gut

Matt

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Happy !
Lovely old hotel with charming staff will definetly stay again Food was superb!
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Valerie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff make the experience special. Very friendly and welcoming.
Aufenthalt von 1 Nacht im November 2023
Antwort von boss am 4. Dez. 2023
Lovely to know that our staff made your stay so special,thank you for lovely feedback

10/10 – Hervorragend

Graham

Mit dem Partner gereist
Staff were lovely and helpful, room was immaculate
Aufenthalt von 2 Nächten im November 2023
Antwort von boss am 4. Dez. 2023
Great to see that the staff were lovely and helpful and that you had an immaculate room,thank you

10/10 – Hervorragend

Robert

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were friendly and helpfull.The restaurant was of a high service and food was of top quality.
Aufenthalt von 2 Nächten im November 2023
Antwort von boss am 4. Dez. 2023
So glad to hear that the staff were friendly and helpful,thanks

10/10 – Hervorragend

Aaron

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice hotel. Quiet. Clean. Will go back.
Aufenthalt von 1 Nacht im November 2023
Antwort von boss am 4. Dez. 2023
Thank you for feedback,great to know that you will be back,thanks

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Lovely stay
Super comfy bed, shower excellent. Top notch meal in the inhouse restaurant with flambe'd steak. Definitely be back. Great location too with parking.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von boss am 4. Dez. 2023
Lovely to see that you had super comfy bed and an excellent shower,thanks so much

10/10 – Hervorragend

Alaster

Mit dem Partner gereist
Gut: Ausstattung
An excellent hotel, ‘old fashioned’ in the best possible way with spacious rooms pampering the clients in every way. Staff are courteous, efficient and caring; food quality and range is outstanding. We can recommend the Imperial without hesitation.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von boss am 21. Okt. 2023
Wonderful to read such positive feedback,thanks very much

8/10 – Gut

Chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fab food, with awful drumming
As usual, fantastic service and a delicious new menu The only negative was having a room at the rear and having to endure 2 football matches with a crowd constantly drumming - maybe better sound insulation could be installed
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von boss am 12. Okt. 2023
Delighted to know that you had fantastic service and food and sorry to say but it is impossible to insulate against all outside noise,thankfully the football finished at 10pm and they don't play often.

10/10 – Hervorragend

Joanne

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel and breakfast was amazing, thank you
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von boss am 12. Okt. 2023
Lovely to get such amazing feedback,thanks

10/10 – Hervorragend

Christopher

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Generally a very good hotel. Bathroom lacked shelving for toiletries and there was no Aircon but for this age of hotel aircon should not really be expected. Bed was comfortable and room was quiet toward the back of the hotel. Location is excellent within walking distance of everything. Food was excellent with fantastic restaurant under the hotel and breakfast on the terrace in the morning. Sunday lunch was outstanding. Recommend highly.
Aufenthalt von 2 Nächten im September 2023
Antwort von boss am 12. Okt. 2023
Delighted to see that you found your food outstanding,however i am surprised that you did not see the air con in the room as all 39 bedrooms have air con.

10/10 – Hervorragend

Joann

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent pay a visit it’s well worth a visit
Excellent service as usual, staff, very nice, very helpful, always happy lovely group of people in the bar, the restaurant and the reception area, would definitely recommend this hotel to anyone. The food is excellent. What more can I say go try it it’s well worth a visit thank you to all looked after us.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von boss am 12. Okt. 2023
Excellent to be given such positive recommendation ,we are so thrilled,thanks very much

10/10 – Hervorragend

Allison

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Buisness trip
Lovely Hotel, warm and friendly staff. Definitely stay here again. Great sea view. Best Bacon sandwich takeaway ever!
Aufenthalt von 1 Nacht im September 2023
Antwort von boss am 12. Okt. 2023
Lovely to know that your business trip went well and we had a part in that,we look forward to welcoming you again,thanks so much

10/10 – Hervorragend

gary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a great stay and a great meal. Would stay here again.
Aufenthalt von 1 Nacht im September 2023
Antwort von boss am 12. Okt. 2023
Great to know that you had a great stay and a great meal.thanks

2/10 – Ungenügend

Gary

Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Overpriced. Rooms far too small for price. Very disappointing.
Aufenthalt von 4 Nächten im September 2023
Antwort von boss am 26. Sept. 2023
Sorry that you did not appreciate our service and the facilities in the room,some of our rooms are smaller but still well equipped!As you booked a single room you did have a 4ft queen sized bed. The price is dictated by how busy we are , as we were full there was not so much flexibility,apologies.

8/10 – Gut

Victoria

Aufenthalt von 2 Nächten im September 2023
Antwort von boss am 12. Okt. 2023
Thank you for the feedback

10/10 – Hervorragend

Zuzana

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Ausstattung und Zustand der Unterkunft
We had lovely stay
Aufenthalt von 1 Nacht im September 2023
Antwort von boss am 19. Sept. 2023
Glad to know that you had a lovely stay,thanks

10/10 – Hervorragend

Sharon

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice hotel x good breakfast
Aufenthalt von 2 Nächten im September 2023
Antwort von boss am 19. Sept. 2023
thank you for lovely feedback

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
I had a lovely stay. The hotel was excellent in every way. I thoroughly recommend it.
Aufenthalt von 3 Nächten im August 2023
Antwort von boss am 6. Sept. 2023
Excellent to know you had a great time and thanks so much for the recommendation

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Terrace venue for dining was very pleasing and service was excellent
Aufenthalt von 2 Nächten im August 2023
Antwort von boss am 6. Sept. 2023
Glad to know that you had good service on the Terrace,thanks

10/10 – Hervorragend

Darren

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von boss am 6. Sept. 2023
wonderful to get 10 out of 10 thanks very much

10/10 – Hervorragend

Beverley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023
Antwort von boss am 24. Aug. 2023
Lovely to get top marksthanks very much

10/10 – Hervorragend

Pauline

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was our second stay but first as a family and could not fault any of the staff as they were amazing polite and very accommodating. The room was fantastic size and the shower was so good. The breakfast was lovely. Only issue we had was finding a car park space when we arrived as some others hadnt parked so well but we did eventually get one. Would definitely stay again if we were going back to Great Yarmouth as the location was perfect. It was away from the game and play areas they were only a walk away but the beach was only across the road.
Aufenthalt von 2 Nächten im August 2023
Antwort von boss am 24. Aug. 2023
Amazing to know that you had such a great time and even better that you will be coming back,thanks very much

8/10 – Gut

Wendy

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Had a lovely weekend at the imperial. Hotel was spotless, staff extremely friendly and helpful and the food wasexcellent. Some parts of the building could do with a revamp however. A lovely building in need of some TLC. Will definitely be returning
Aufenthalt von 2 Nächten im August 2023
Antwort von boss am 24. Aug. 2023
Glad you found the hotel spotless with excellent food,thanks so much

8/10 – Gut

nicole

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
We had a dog and was made to feel very welcome - only observation was the room was quite small as our dog is large - would be fine for a small / medium sized one.
Aufenthalt von 2 Nächten im August 2023
Antwort von boss am 24. Aug. 2023
Glad to know that you and your dog had a lovely time,thanks

10/10 – Hervorragend

Vicki

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really nice hotel. Staff were all lovely.
Aufenthalt von 2 Nächten im August 2023
Antwort von boss am 24. Aug. 2023
Lovely to know you had a nice stay,thanks

10/10 – Hervorragend

andrew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
5 star stay.
great hotel noting to much trouble for staff,rooms very clean beds perfect and breakfast best I've had in a long time overall 5🌟.
Aufenthalt von 4 Nächten im August 2023
Antwort von boss am 24. Aug. 2023
Glad to be the best you have had in a long time,thanks so much

10/10 – Hervorragend

NICOLA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent size room clean and comfortable food lovely. ⭐⭐⭐⭐⭐
Aufenthalt von 1 Nacht im August 2023
Antwort von boss am 24. Aug. 2023
Lovey to get so many gold stars thanks very much

10/10 – Hervorragend

Satish

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von boss am 24. Aug. 2023
10out of 10,lovely thanks

10/10 – Hervorragend

Graham

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brilliant Hotel
Right from arriving to leaving we couldnt find a single fault. Staff are all friendly and helpful, breakfast was superb. We ate both nights of our stay in The Terrace restaurant and both meals were delicious. Brilliant hotel.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von boss am 24. Aug. 2023
Brilliant feedback after your brilliant stay,thanks so much

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel. Staff very friendly
Aufenthalt von 2 Nächten im August 2023
Antwort von boss am 24. Aug. 2023
Lovely top score,thank you

8/10 – Gut

Chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lighthouse overload
When travelling as a single person for business you know you will probably be allocated a smaller room at the back of the hotel, even though on the booking it said king size bed !! Last week at the Imperial, as usual the service was impeccable and the restaurant food delicious; however, having a small room at the side of the hotel completely embellished by lighthouses was like a child’s nightmare !! Will definitely be writing on the “any other requests” NO Lighthouses please
Aufenthalt von 4 Nächten im Juli 2023
Antwort von boss am 24. Aug. 2023
Thank you for the feedback sorry you did not like the feature nautical wall paper!

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay and the staff could not be more helpful. We drove up in my electric car and there was 2 spaces to use the charger which is a great help whilst staying there. Unfortunately they were not working the next evening but would be a good unique selling point for electric car users.
Aufenthalt von 2 Nächten im August 2023
Antwort von boss am 24. Aug. 2023
Glad to know that you had a good stay and were able to charge your car,thanks so much

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023
Antwort von boss am 24. Aug. 2023
Top marks thank you

10/10 – Hervorragend

ANN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were excellent
Aufenthalt von 3 Nächten im Juli 2023
Antwort von boss am 24. Aug. 2023
5 out of 5 ! lovely thanks

8/10 – Gut

Felipe Anvar

Geschäftlich gereist, Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von boss am 24. Aug. 2023
thank you for the review

8/10 – Gut

Samantha

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Very pleasant
We had a lovely time, but we’re surprised this was a 4 star, as we’ve stayed in 3 star hotels that were more luxurious. (I understand now that 4 stars can be due to extra facilities such as the conference rooms, but given that we were on a couple’s break this had no relevance to us). The room was very clean and I loved the branded seaside mugs, and the marine curtains. The corridors and reception however let this hotel down as being dated. Think Fawlty Towers without the faultiness. Breakfast was tasty with a good variety. My eggs Benedict was incredibly salty, but clearly it wasn’t that much of a problem as I didn’t leave any! One thing that troubled us was that we popped in to the terrace for a takeaway flat white coffee for our walk. We’re almost certain it was an instant Nescafe! Might as well have been hot water. Very pleasant stay otherwise - who can fail to be cheered by a seaview.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von boss am 24. Aug. 2023
Glad to know that you had a pleasant stay and for the record we do not serve instant coffee anywhere unless you make your own in your room,thanks for feedback

10/10 – Hervorragend

Ken

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
All round excellent
Aufenthalt von 1 Nacht im Juli 2023
Antwort von boss am 24. Aug. 2023
top marks thanks so much

10/10 – Hervorragend

Ken

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
Very friendly, clean, well maintained, good position, good quality food.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von boss am 24. Aug. 2023
Excellent to be classed as excellent,thanks so much

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brilliant hotel
Fabulous hotel, go very often, consistently good, couldn’t ask for more in a hotel. Food fabulous . Staff brilliant
Aufenthalt von 2 Nächten im Juli 2023
Antwort von boss am 24. Aug. 2023
Brilliant,fabulous !!words we love to see thanks so much

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Imperial Hotel
Fantastic two-night stay. The Imperial hotel is under new management. A young talented entrepreneur who has been in the hospitality and tourism industry in this hotel has stepped up into hotel ownership. Keeping the hotel characteristics, the same the Imperial hotel offers a warm welcome, very comfortable rooms, amazing food, courteous and friendly staff.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von boss am 24. Aug. 2023
Amazing to get such positive feedback for Grant and his team as he continues to maintain the Imperial standard,thanks

10/10 – Hervorragend

Chris

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Business by the Sea
Best seafront hotel on the area Very friendly staff Delicious food Cosy room
Aufenthalt von 3 Nächten im Juli 2023
Antwort von boss am 24. Aug. 2023
Great to know your business trip went so well thanks

10/10 – Hervorragend

Nicola

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel
Stayed for second time and it was lovely, best breakfast with good quality food.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von boss am 24. Aug. 2023
Lovely to know your second stay was as good as the first thanks so much