Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
526 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
526
306 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
306
107 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
107
41 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
41
30 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
30
8,8/10
Sauberkeit
9,0/10
Personal & Service
8,6/10
Ausstattung
8,6/10
Zustand der Unterkunft
8,6/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Jacqueline
Mit dem Partner gereist, Mit der Familie gereist
26. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Jacqueline
Aufenthalt von 1 Nacht im Mai 2024
8/10 – Gut
OLUWATOMISIN
26. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They have free cab rides to the airport
OLUWATOMISIN
Aufenthalt von 2 Nächten im Mai 2024
8/10 – Gut
Paul
24. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Paul
Aufenthalt von 3 Nächten im Mai 2024
10/10 – Hervorragend
Travis
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Trff
Travis
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 24. Mai 2024
Dear Travis,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
Steve
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Steve
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 24. Mai 2024
Dear Steve,Thank you for the perfect review! We are delighted that you enjoyed your stay with us, and we look forward to welcoming you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
Paul
Mit der Familie gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its close to the mall and has lots of parking to choose from, awesome staff and food services that they offer.
Paul
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Zarah am 21. Mai 2024
Dear Paul,Thank you so much for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you found our staff to be friendly and enjoyed our amenities. Thank you again for your kind words and we look forward to welcoming you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
shawna, Armstrong
Mit dem Partner gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a great stay. Clean and the staff were helpful and friendly. Breakfast was the best we’ve seen yet. Clean, delicious and lots of options!!
shawna
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Shawna,Thank you so much for the amazing review! We are so pleased you enjoyed your stay and that the breakfast was the best you have seen! We pride ourselves on ensuring our guests have a most excellent stay and look forward to hosting you again in the future.Sincerely,Nicole Sullivan
10/10 – Hervorragend
Lorne
Mit dem Partner gereist
19. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wife and myself were here for our 5-year anniversary. Staff heard this and surprised us with bringing up a cake and card. Very attentive staff.
Lorne
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 19. Mai 2024
Dear Lorne,Thank you for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are thrilled to hear that you appreciate our staff and enjoyed our simple yet thoughtful present to you. Thank you again for your kind words and Happy Anniversary from all of us!Warmest Regards,Zarah
10/10 – Hervorragend
Arlene, Summerland
18. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Arlene
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 20. Mai 2024
Dear Arlene,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
Bonnie, Amherst
Geschäftlich gereist
18. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The young lady working on the front desk was wonderful! If you ever get to meet Bhumika you will know it. She is a caring person who goes above and beyond. Thank you Bhumika.
Bonnie
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Zarah am 21. Mai 2024
Dear Bonnie,Thank you so much for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us and thrilled that you had a wonderful encounter with Bhumika. We work really hard to give our guests the finest experience possible, so this is truly rewarding to hear. We’ll definitely let her know and it will surely make her day! Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards,Zarah
6/10 – Okay
Archi
Geschäftlich gereist
16. Mai 2024
Nothing
Archi
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zarah am 18. Mai 2024
Dear Archi,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah
10/10 – Hervorragend
Brian
Geschäftlich gereist
11. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic place to stay great food just a great experience
Brian
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 13. Mai 2024
Dear Brian,Thank you for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
Natalie
Mit einer Gruppe gereist
10. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, safe and the service was great. I highly recommend this hotel
Natalie
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Zarah am 11. Mai 2024
Dear Natalie,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are pleased to hear that you felt safe during your stay and found our service great. Thank you also for highlighting the cleanliness of our hotel. We look forward to welcoming you back soon!Warmest Regards,Zarah
8/10 – Gut
Justin
Geschäftlich gereist
9. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The restaurant “The Office” was so good and the server was so polite and nice. I had the pork tenderloin and the cherry Demi glaze was so good, and to top it off I had the Rum Carrot Cake for dessert it was fantastic
Justin
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 9. Mai 2024
Dear Justin,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you enjoyed dining at The Office restaurant and found our staff to be friendly. If there is anything we can do to make your next visit 5/5, please let us know!Warmest Regards,Zarah
10/10 – Hervorragend
Willie
7. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Willie
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zarah am 9. Mai 2024
Dear Willie,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
Justin
4. Mai 2024
Justin
Aufenthalt von 1 Nacht im Mai 2024
10/10 – Hervorragend
Chelsea
Geschäftlich gereist
4. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast buffet was really good! Huge selection and was delicious.
Chelsea
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zarah am 7. Mai 2024
Dear Chelsea,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you enjoyed our breakfast. Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards,Zarah
10/10 – Hervorragend
Jeff
Geschäftlich gereist
3. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent stay once again. Great location. Will be back for sure.
Jeff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zarah am 7. Mai 2024
Dear Jeff,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
8/10 – Gut
Cherice
3. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’ve stayed here on numerous occasions and has NEVER disappointed!! Thanks for staying consistent and a great place to stay!!
Cherice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 7. Mai 2024
Dear Cherice,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah
10/10 – Hervorragend
Abhishek
Geschäftlich gereist
29. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recently stayed at the Pomeroy Hotel for three nights, and I must say, I loved every bit of it! From the comfortable rooms to the excellent service and amenities, my experience was fantastic. The staff were friendly and attentive, making sure I had everything I needed throughout my stay. Overall, it was a delightful experience, and I would highly recommend this hotel to others.
Abhishek
Aufenthalt von 4 Nächten im April 2024
Antwort von Zarah am 30. Apr. 2024
Dear Abhishek,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you found our staff to be friendly and enjoyed our amenities. Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards, Zarah
10/10 – Hervorragend
Graham
29. Apr. 2024
Graham
Aufenthalt von 1 Nacht im April 2024
Antwort von Zarah am 19. Mai 2024
Dear Graham,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
Lisa
Mit einer Gruppe gereist
29. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a good stay fairly quiet, stayed on the executive floor. They have extra amenities in the lounge. It was a good stay. We will stay again.
Lisa
Aufenthalt von 2 Nächten im April 2024
Antwort von Zarah am 29. Apr. 2024
Dear Lisa,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
6/10 – Okay
Vincent
28. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Vincent
Aufenthalt von 1 Nacht im April 2024
Antwort von Zarah am 29. Apr. 2024
Dear Vincent,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah
10/10 – Hervorragend
Shannon
24. Apr. 2024
Shannon
Aufenthalt von 1 Nacht im April 2024
Antwort von Zarah am 15. Mai 2024
Dear Shannon,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
6/10 – Okay
Levi
Mit der Familie gereist
21. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Staff on check in was not friendly. Other than that facility was very good
Levi
Aufenthalt von 2 Nächten im April 2024
Antwort von Zarah am 21. Apr. 2024
Dear Levi, Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future!It is unfortunate to hear that our front-desk staff was not welcoming. I will reach out to our front-desk supervisor about your concern and make sure our staff has continuous coaching on how to deliver the best possible customer service. We hope you will consider staying with us again, allowing us another chance to deliver on a more satisfying experience. Warmest Regards,Zarah
6/10 – Okay
ShawnaLee, High Level
Mit einer Gruppe gereist
15. Apr. 2024
Room smelled like it had been smoked in.
ShawnaLee
Aufenthalt von 3 Nächten im April 2024
Antwort von Zarah am 16. Apr. 2024
Dear Shawna Lee,Thank you for taking your time to provide your feedback for your recent stay at the Pomeroy Hotel. We’re sorry your experience didn’t match your expectations. I will raise your concern to our upper management right away! We hope to make your next visit 5/5. Warmest Regards, Zarah
10/10 – Hervorragend
Jodi
14. Apr. 2024
Jodi
Aufenthalt von 1 Nacht im April 2024
Antwort von Zarah am 7. Mai 2024
Dear Jodi,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
Dean
10. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Dean
Aufenthalt von 1 Nacht im April 2024
Antwort von Dean am 11. Apr. 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,
10/10 – Hervorragend
Sherry
Mit einer Gruppe gereist
9. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel staff were extremely helpful
Sherry
Aufenthalt von 1 Nacht im April 2024
Antwort von Tayler am 11. Apr. 2024
Dear Sherry,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,
10/10 – Hervorragend
Cory
Mit der Familie gereist
8. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, Beautiful property, delicious breakfast.
Cory
Aufenthalt von 1 Nacht im April 2024
Antwort von Tayler am 11. Apr. 2024
Dear Cory,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,
10/10 – Hervorragend
kennie
Mit der Familie gereist
8. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
kennie
Aufenthalt von 1 Nacht im April 2024
Antwort von Tayler am 11. Apr. 2024
Dear Kennie,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,
8/10 – Gut
Cory Tait
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
8. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Central location
Cory Tait
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Cory,Thank you so much for reviewing our hotel on Expedia and sharing your feedback. We are happy that you enjoyed the location and had a good stay. We hope to see you again shall you be visiting the area.Sincerely,Nicole SullivanGeneral Manager
10/10 – Hervorragend
Richa
Mit der Familie gereist
7. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was surprisingly nice on the inside and the rooms were clean and comfortable. Breakfast offerings were lovely!
Richa
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Richa,We are so delighted you had a great stay with us and appreciate you taking the time to share your feedback. It is great to know the breakfast was so great and the rooms were clean! We hope to see you again shall you be visiting the area,Sincerely,Nicole SullivanGeneral Manager
10/10 – Hervorragend
Don
5. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Don
Aufenthalt von 2 Nächten im April 2024
Antwort von Tayler am 6. Apr. 2024
Dear Don,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,
8/10 – Gut
Echo
Mit dem Partner gereist
5. Apr. 2024
Verbesserungswürdig: Sauberkeit
The only issue was the room had dirty towels in the bathroom from a previous stay, so was unsure about the room actually being clean. Also there was no tv remote.
Echo
Aufenthalt von 2 Nächten im März 2024
Antwort von Tayler am 6. Apr. 2024
Dear Echo,Thank you for your honest feedback! It is deeply unfortunate to hear about your experience with your stay. I hope that once you reached out to front des, they were able to assist with any issues. I will be following up with housekeeping to ensure there is no repeat incident. We hope to see you in the future!Thank you,Tayler
10/10 – Hervorragend
Nitsie
Mit dem Partner gereist
5. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is right next to the mall and centrally located. Free buffet breakfast was good each morning we stayed. It had a vast selection to choose from. Clean rooms, mattress could use replacing was the only criticism my husband had. We would stay again.
Nitsie
Aufenthalt von 2 Nächten im März 2024
Antwort von Ashley am 5. Apr. 2024
Hello Nitsie,Thank you so much for providing us your feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We are glad to see you had an enjoyable stay and enjoyed our breakfast!We hope you see you again in the near future!
10/10 – Hervorragend
shane
Mit dem Partner gereist
4. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
shane
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 5. Apr. 2024
Hello Shane,Short and to the point! I love to see that you had a great stay with us, and we hope to welcome you again if you shall return to Grande Prairie.Thank you,
6/10 – Okay
Trevor
Mit dem Partner gereist
3. Apr. 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
It was alright, found some old blood stains on the comforter and on the wall. With some crums hidden behind the tables
Trevor
Aufenthalt von 3 Nächten im März 2024
Antwort von Ashley am 5. Apr. 2024
Hello Trevor,Thank you for providing your feedback for your recent stay at the Pomeroy Hotel. I do apologize that the cleanliness of your room did not met your expectations, and ours at that! I will discuss this with our housekeeping manager straight away.We do hope on your next visit to Grande Prairie you will reconsider staying with us again to make up for this stay.Thank you,
8/10 – Gut
Lee Anne
Mit dem Partner gereist
2. Apr. 2024
Staff is wonderful
Lee Anne
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Lee Anne, Thank you so much for the great review and acknowledging how wonderful the staff are. I will be sure to share this with them!Sincerely,Nicole SullivanGeneral Manager
10/10 – Hervorragend
Rowena
1. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I most always choose this hotel while overnighting on G.P. Although this past time i arrived late at night and i found the front desk lady to be somewhat rude while i was checking in.
Rowena
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Rowena,Thank you so much for the great review and we re delighted you had a great stay. My apologies for the night staff coming across rude and I will be sure to address this with the team. We appreciate all feedback from our guests. Have a wonderful week.Sincerely,Nicole SullivanGeneral Manager
10/10 – Hervorragend
Cody
31. März 2024
Cody
Aufenthalt von 1 Nacht im März 2024
Antwort von Zarah am 20. Apr. 2024
Dear Cody,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah
10/10 – Hervorragend
J
Mit der Familie gereist
31. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice a quiet. I had a good sleep.
J
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear J,Thank you so much for the perfect review! We are so happy to know you enjoyed your stay and that you had a great night sleep. We look forward to seeing you again when visiting the city.Sincerely,Nicole SullivanGeneral Manager
10/10 – Hervorragend
Colin
Geschäftlich gereist
28. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room beside busy noisy road..
Colin
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Colin,Thank you for the great rating on your recent stay. I am very sorry that the road noise was so loud for you. We do always have ear plugs at the Front Desk shall you ever have any issues in the future! Thank you again!Sincerely,Nicole SullivanGeneral Manager
10/10 – Hervorragend
MAGGIE
27. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
MAGGIE
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Maggie,Thank you for the awesome review! So happy to know your stay was great! SincerelyNicole SullivanGeneral Manager
10/10 – Hervorragend
Zak
27. März 2024
Zak
Aufenthalt von 1 Nacht im März 2024
Antwort von Zarah am 17. Apr. 2024
Dear Zak,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon! Warmest Regards, Zarah
10/10 – Hervorragend
Jack
27. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Jack
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Jack,Thank you for the amazing review! So happy to know your stay was a 5/5! We look forward to seeing you again on your next visit!Sincerely,Nicole SullivanGeneral Manager
10/10 – Hervorragend
Francis
Mit der Familie gereist
26. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and clean room, friendly staff, excellent restaurant. We will definitely return here on our next visit to Grande Prairie.
Francis
Aufenthalt von 2 Nächten im März 2024
Antwort von Tayler am 27. März 2024
Dear Francis,Thank you for choosing the Pomeroy Hotel! I am delighted to see that you enjoyed your stay with us and we cannot wait to welcome you back again.
6/10 – Okay
Jami Lyn
25. März 2024
Jami Lyn
Aufenthalt von 2 Nächten im März 2024
Antwort von Tayler am 28. März 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next stay 5/5 please let us know!Warmest Regards,
8/10 – Gut
Christa
Geschäftlich gereist
25. März 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
The nice things are restaurants in the hotel, soaker tub, being right by the mall and close to Timmy’s and McDs. The things that were not great were the hot tub was broken and I had to remove the microwave from the cabinet to use it because it was not plugged in.
Christa
Aufenthalt von 1 Nacht im März 2024
Antwort von Tayler am 26. März 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time. I do apologize that we did not have Hot Tub functioning during your stay. Warmest Regards,
4/10 – Schlecht
James
25. März 2024
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The bathroom was poorly designed and small and tight to be in awkward to get in shower because of vanity space between, toilet and vanity tight aswell. Bed was extremely hard. aswell they had hot tub and sauna both closed with no notification when we booked and that was the reason why we chose this hotel was for those two things.
James
Aufenthalt von 1 Nacht im März 2024
Antwort von Ashley am 25. März 2024
Dear James,Thank you for taking your time to provide your feedback for your recent stay at the Pomeroy Hotel. From your feedback I can see we have some improving to do! I do apologize that your stay did not meet your expectations. I will discuss with our maintenance team on replacing the mattress in the room. As well as discussing with our team on giving out adequate notice if one of our facilities are to be closed due to maintenance issues.My apologies again, and I hope for your next stay in Grande Prairie you will consider us again.Thank you,