Innenpool, Liegestühle

Bewertungen von Pomeroy Hotel & Conference Centre Grande Prairie

3 out of 5
Pomeroy Hotel & Conference Centre Grande Prairie
11633 100th Street, Grande Prairie, AB

Bewertungen

8,6

Hervorragend

526 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
306 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 8 - Gut" "
107 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 6 - Okay" "
41 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
30 von insgesamt 1010 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jacqueline

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

OLUWATOMISIN

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They have free cab rides to the airport
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024

10/10 – Hervorragend

Travis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Trff
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 24. Mai 2024
Dear Travis,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 24. Mai 2024
Dear Steve,Thank you for the perfect review! We are delighted that you enjoyed your stay with us, and we look forward to welcoming you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

Paul

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Its close to the mall and has lots of parking to choose from, awesome staff and food services that they offer.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Zarah am 21. Mai 2024
Dear Paul,Thank you so much for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you found our staff to be friendly and enjoyed our amenities. Thank you again for your kind words and we look forward to welcoming you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

shawna, Armstrong

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a great stay. Clean and the staff were helpful and friendly. Breakfast was the best we’ve seen yet. Clean, delicious and lots of options!!
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Shawna,Thank you so much for the amazing review! We are so pleased you enjoyed your stay and that the breakfast was the best you have seen! We pride ourselves on ensuring our guests have a most excellent stay and look forward to hosting you again in the future.Sincerely,Nicole Sullivan

10/10 – Hervorragend

Lorne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wife and myself were here for our 5-year anniversary. Staff heard this and surprised us with bringing up a cake and card. Very attentive staff.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 19. Mai 2024
Dear Lorne,Thank you for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are thrilled to hear that you appreciate our staff and enjoyed our simple yet thoughtful present to you. Thank you again for your kind words and Happy Anniversary from all of us!Warmest Regards,Zarah

10/10 – Hervorragend

Arlene, Summerland

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 20. Mai 2024
Dear Arlene,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

Bonnie, Amherst

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The young lady working on the front desk was wonderful! If you ever get to meet Bhumika you will know it. She is a caring person who goes above and beyond. Thank you Bhumika.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Zarah am 21. Mai 2024
Dear Bonnie,Thank you so much for taking the time to share your positive experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us and thrilled that you had a wonderful encounter with Bhumika. We work really hard to give our guests the finest experience possible, so this is truly rewarding to hear. We’ll definitely let her know and it will surely make her day! Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards,Zarah

6/10 – Okay

Archi

Geschäftlich gereist
Nothing
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zarah am 18. Mai 2024
Dear Archi,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah

10/10 – Hervorragend

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic place to stay great food just a great experience
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 13. Mai 2024
Dear Brian,Thank you for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

Natalie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, safe and the service was great. I highly recommend this hotel
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Zarah am 11. Mai 2024
Dear Natalie,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are pleased to hear that you felt safe during your stay and found our service great. Thank you also for highlighting the cleanliness of our hotel. We look forward to welcoming you back soon!Warmest Regards,Zarah

8/10 – Gut

Justin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The restaurant “The Office” was so good and the server was so polite and nice. I had the pork tenderloin and the cherry Demi glaze was so good, and to top it off I had the Rum Carrot Cake for dessert it was fantastic
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 9. Mai 2024
Dear Justin,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you enjoyed dining at The Office restaurant and found our staff to be friendly. If there is anything we can do to make your next visit 5/5, please let us know!Warmest Regards,Zarah

10/10 – Hervorragend

Willie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zarah am 9. Mai 2024
Dear Willie,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

Justin

Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Chelsea

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast buffet was really good! Huge selection and was delicious.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zarah am 7. Mai 2024
Dear Chelsea,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you enjoyed our breakfast. Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards,Zarah

10/10 – Hervorragend

Jeff

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent stay once again. Great location. Will be back for sure.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Zarah am 7. Mai 2024
Dear Jeff,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

8/10 – Gut

Cherice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I’ve stayed here on numerous occasions and has NEVER disappointed!! Thanks for staying consistent and a great place to stay!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Zarah am 7. Mai 2024
Dear Cherice,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah

10/10 – Hervorragend

Abhishek

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recently stayed at the Pomeroy Hotel for three nights, and I must say, I loved every bit of it! From the comfortable rooms to the excellent service and amenities, my experience was fantastic. The staff were friendly and attentive, making sure I had everything I needed throughout my stay. Overall, it was a delightful experience, and I would highly recommend this hotel to others.
Aufenthalt von 4 Nächten im April 2024
Antwort von Zarah am 30. Apr. 2024
Dear Abhishek,Thank you so much for taking the time to share your experience at the Pomeroy Hotel Grande Prairie. We are delighted to hear that you had a great stay with us! We are also pleased that you found our staff to be friendly and enjoyed our amenities. Thank you again for your kind words and we look forward to welcoming you back soon.Warmest Regards, Zarah

10/10 – Hervorragend

Graham

Aufenthalt von 1 Nacht im April 2024
Antwort von Zarah am 19. Mai 2024
Dear Graham,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

Lisa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a good stay fairly quiet, stayed on the executive floor. They have extra amenities in the lounge. It was a good stay. We will stay again.
Aufenthalt von 2 Nächten im April 2024
Antwort von Zarah am 29. Apr. 2024
Dear Lisa,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

6/10 – Okay

Vincent

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Zarah am 29. Apr. 2024
Dear Vincent,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next visit 5/5, please let us know! Warmest Regards, Zarah

10/10 – Hervorragend

Shannon

Aufenthalt von 1 Nacht im April 2024
Antwort von Zarah am 15. Mai 2024
Dear Shannon,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

6/10 – Okay

Levi

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Staff on check in was not friendly. Other than that facility was very good
Aufenthalt von 2 Nächten im April 2024
Antwort von Zarah am 21. Apr. 2024
Dear Levi, Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future!It is unfortunate to hear that our front-desk staff was not welcoming. I will reach out to our front-desk supervisor about your concern and make sure our staff has continuous coaching on how to deliver the best possible customer service. We hope you will consider staying with us again, allowing us another chance to deliver on a more satisfying experience. Warmest Regards,Zarah

6/10 – Okay

ShawnaLee, High Level

Mit einer Gruppe gereist
Room smelled like it had been smoked in.
Aufenthalt von 3 Nächten im April 2024
Antwort von Zarah am 16. Apr. 2024
Dear Shawna Lee,Thank you for taking your time to provide your feedback for your recent stay at the Pomeroy Hotel. We’re sorry your experience didn’t match your expectations. I will raise your concern to our upper management right away! We hope to make your next visit 5/5. Warmest Regards, Zarah

10/10 – Hervorragend

Jodi

Aufenthalt von 1 Nacht im April 2024
Antwort von Zarah am 7. Mai 2024
Dear Jodi,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

Dean

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Dean am 11. Apr. 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

10/10 – Hervorragend

Sherry

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel staff were extremely helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von Tayler am 11. Apr. 2024
Dear Sherry,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

10/10 – Hervorragend

Cory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location, Beautiful property, delicious breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von Tayler am 11. Apr. 2024
Dear Cory,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

10/10 – Hervorragend

kennie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Tayler am 11. Apr. 2024
Dear Kennie,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

8/10 – Gut

Cory Tait

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Central location
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Cory,Thank you so much for reviewing our hotel on Expedia and sharing your feedback. We are happy that you enjoyed the location and had a good stay. We hope to see you again shall you be visiting the area.Sincerely,Nicole SullivanGeneral Manager

10/10 – Hervorragend

Richa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property was surprisingly nice on the inside and the rooms were clean and comfortable. Breakfast offerings were lovely!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 8. Apr. 2024
Dear Richa,We are so delighted you had a great stay with us and appreciate you taking the time to share your feedback. It is great to know the breakfast was so great and the rooms were clean! We hope to see you again shall you be visiting the area,Sincerely,Nicole SullivanGeneral Manager

10/10 – Hervorragend

Don

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 2 Nächten im April 2024
Antwort von Tayler am 6. Apr. 2024
Dear Don,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time!Warmest Regards,

8/10 – Gut

Echo

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
The only issue was the room had dirty towels in the bathroom from a previous stay, so was unsure about the room actually being clean. Also there was no tv remote.
Aufenthalt von 2 Nächten im März 2024
Antwort von Tayler am 6. Apr. 2024
Dear Echo,Thank you for your honest feedback! It is deeply unfortunate to hear about your experience with your stay. I hope that once you reached out to front des, they were able to assist with any issues. I will be following up with housekeeping to ensure there is no repeat incident. We hope to see you in the future!Thank you,Tayler

10/10 – Hervorragend

Nitsie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property is right next to the mall and centrally located. Free buffet breakfast was good each morning we stayed. It had a vast selection to choose from. Clean rooms, mattress could use replacing was the only criticism my husband had. We would stay again.
Aufenthalt von 2 Nächten im März 2024
Antwort von Ashley am 5. Apr. 2024
Hello Nitsie,Thank you so much for providing us your feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We are glad to see you had an enjoyable stay and enjoyed our breakfast!We hope you see you again in the near future!

10/10 – Hervorragend

shane

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome
Aufenthalt von 1 Nacht im April 2024
Antwort von Ashley am 5. Apr. 2024
Hello Shane,Short and to the point! I love to see that you had a great stay with us, and we hope to welcome you again if you shall return to Grande Prairie.Thank you,

6/10 – Okay

Trevor

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
It was alright, found some old blood stains on the comforter and on the wall. With some crums hidden behind the tables
Aufenthalt von 3 Nächten im März 2024
Antwort von Ashley am 5. Apr. 2024
Hello Trevor,Thank you for providing your feedback for your recent stay at the Pomeroy Hotel. I do apologize that the cleanliness of your room did not met your expectations, and ours at that! I will discuss this with our housekeeping manager straight away.We do hope on your next visit to Grande Prairie you will reconsider staying with us again to make up for this stay.Thank you,

8/10 – Gut

Lee Anne

Mit dem Partner gereist
Staff is wonderful
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Lee Anne, Thank you so much for the great review and acknowledging how wonderful the staff are. I will be sure to share this with them!Sincerely,Nicole SullivanGeneral Manager

10/10 – Hervorragend

Rowena

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I most always choose this hotel while overnighting on G.P. Although this past time i arrived late at night and i found the front desk lady to be somewhat rude while i was checking in.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Rowena,Thank you so much for the great review and we re delighted you had a great stay. My apologies for the night staff coming across rude and I will be sure to address this with the team. We appreciate all feedback from our guests. Have a wonderful week.Sincerely,Nicole SullivanGeneral Manager

10/10 – Hervorragend

Cody

Aufenthalt von 1 Nacht im März 2024
Antwort von Zarah am 20. Apr. 2024
Dear Cody,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon!Warmest Regards,Zarah

10/10 – Hervorragend

J

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was nice a quiet. I had a good sleep.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear J,Thank you so much for the perfect review! We are so happy to know you enjoyed your stay and that you had a great night sleep. We look forward to seeing you again when visiting the city.Sincerely,Nicole SullivanGeneral Manager

10/10 – Hervorragend

Colin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room beside busy noisy road..
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Colin,Thank you for the great rating on your recent stay. I am very sorry that the road noise was so loud for you. We do always have ear plugs at the Front Desk shall you ever have any issues in the future! Thank you again!Sincerely,Nicole SullivanGeneral Manager

10/10 – Hervorragend

MAGGIE

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Maggie,Thank you for the awesome review! So happy to know your stay was great! SincerelyNicole SullivanGeneral Manager

10/10 – Hervorragend

Zak

Aufenthalt von 1 Nacht im März 2024
Antwort von Zarah am 17. Apr. 2024
Dear Zak,Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! We are happy to hear that you enjoyed your stay with us and hope to welcome you back soon! Warmest Regards, Zarah

10/10 – Hervorragend

Jack

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear Jack,Thank you for the amazing review! So happy to know your stay was a 5/5! We look forward to seeing you again on your next visit!Sincerely,Nicole SullivanGeneral Manager

10/10 – Hervorragend

Francis

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful and clean room, friendly staff, excellent restaurant. We will definitely return here on our next visit to Grande Prairie.
Aufenthalt von 2 Nächten im März 2024
Antwort von Tayler am 27. März 2024
Dear Francis,Thank you for choosing the Pomeroy Hotel! I am delighted to see that you enjoyed your stay with us and we cannot wait to welcome you back again.

6/10 – Okay

Jami Lyn

Aufenthalt von 2 Nächten im März 2024
Antwort von Tayler am 28. März 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! If there is anything we can do to make your next stay 5/5 please let us know!Warmest Regards,

8/10 – Gut

Christa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The nice things are restaurants in the hotel, soaker tub, being right by the mall and close to Timmy’s and McDs. The things that were not great were the hot tub was broken and I had to remove the microwave from the cabinet to use it because it was not plugged in.
Aufenthalt von 1 Nacht im März 2024
Antwort von Tayler am 26. März 2024
Thank you for providing feedback on your recent stay at the Pomeroy Hotel Grande Prairie. We greatly appreciate all feedback to continue to improve our services for the future! I am thrilled to see that you enjoyed your stay and hope to welcome you back next time. I do apologize that we did not have Hot Tub functioning during your stay. Warmest Regards,

4/10 – Schlecht

James

Gut: Sauberkeit
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The bathroom was poorly designed and small and tight to be in awkward to get in shower because of vanity space between, toilet and vanity tight aswell. Bed was extremely hard. aswell they had hot tub and sauna both closed with no notification when we booked and that was the reason why we chose this hotel was for those two things.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ashley am 25. März 2024
Dear James,Thank you for taking your time to provide your feedback for your recent stay at the Pomeroy Hotel. From your feedback I can see we have some improving to do! I do apologize that your stay did not meet your expectations. I will discuss with our maintenance team on replacing the mattress in the room. As well as discussing with our team on giving out adequate notice if one of our facilities are to be closed due to maintenance issues.My apologies again, and I hope for your next stay in Grande Prairie you will consider us again.Thank you,