The best thing about this apartment is the location. Although it’s hard to find, and check-in was difficult for us, there is a delicious coffee place directly across the walkway, and many restaurants and attractions nearby. Our rating is low because the apartment wasn’t clean and there was no toilet paper when we arrived. The bathroom was especially dirty and there was garbage in the garbage can still. The property manager (it’s important to note - this is operated as a business, not somebody’s home) was responsive, but not very understanding. He sent the cleaners to clean again our first day there, and they brought a minimal amount of toilet paper. They left the bathroom sink dirty, a lot of piles of dirt in the middle of the floor (which they apparently had swept up, but not picked up) and dust bunnies and hair in the corners. When we let the property manager know the apartment still wasn’t clean, he showed pictures that the cleaners had taken and told us that as far as he understood, it was clean. My sister and I vacuumed the floors and cleaned the bathroom ourselves. He offered no compensation for this inconvenience. He did have a new water kettle delivered on day two. And when we noted there were no dishwasher tabs, he had them delivered on day three. So we had a lot of interaction, and problems were somewhat resolved. It may simply be a feature of the neighborhood, but on two occasions, we saw cockroaches in the bathroom in the middle of the night. Beware.