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Bewertungen von Chancellor Peak Chalets

Chancellor Peak Chalets
2924 Kicking Horse Road, 28KM East of Golden, Golden, BC

Bewertungen

8,8

Hervorragend

62 von insgesamt 126 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
46 von insgesamt 126 Gästebewertungen haben eine Bewertung von 8 - Gut" "
15 von insgesamt 126 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 126 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 126 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,0/10

Personal & Service

7,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Großes Holzblockhaus idyllisch in Flussnähe. Alles freundlich und sauber. Würden sofort wieder hingehen.
Aufenthalt von 3 Nächten im August 2018
Antwort von Tammy am 26. Aug. 2018
We are happy you enjoyed your stay with us. Thank you for your feedback.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juni 2018

10/10 – Hervorragend

Marcel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Authentic chalets in nature
This was my second stay at Chancellor Peak. We stayed in chalet #14 which is private with an amazing view of the Peak and the surrounding nature. The chalet complex is located right at the Kootenay River. The area is very quiet and there are bears as well. A black bear came looking for food around the chalets a couple of nights. Overall a great place to stay and good value.
Aufenthalt von 4 Nächten im September 2019

4/10 – Schlecht

R.Stephens

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
My wife and I stayed two nights in August and were unpleasantly surprised with our experience. There was a failure to communicate amongst staff about our reservation and it was like no one knew we were coming. The rooms in our chalet were not cleaned, beds were not made, used wet towels were still out on the bathtub, trash still in the unit. The "person responsible" was over in the nearest town. We had to wait for her and a helper to return and prepare the unit for us. The units are individually owned like rental property and an individual resides in one of the units as a "property manager". The owner of our particular cabin communicates only by email and when he can respond to you. So in essence, not much in the way of service. What you see is what you get when you arrive. The cabin is well built but the property seemed to be loosely managed and struck me as the typical landlord -tenant arrangement with the minimum attention paid to it for upkeep. Screens were missing in the upstairs bedroom window. There is a single ceiling fan that needs attention and made noise when you turned it on. Poor lighting in the upstairs bathroom. There were adequate dinnerware and tableware for meals but two very worn and rusty skillets for cooking that looked like they were left over by a prospector from the gold rush days of the early 1800's. Amenities listed were simply free Wi-Fi and free parking. All in all, this experience was not what we expected for the price charged!
Aufenthalt von 2 Nächten im August 2019
Antwort von Chancellor Peak Chalets am 19. Sept. 2019
Hi Roy, We thank you for your feedback and take full accountability. Fairly put, there has been a property management issue this summer and we are moving into a different management system come fall. We apologize for the unclean cabin upon your arrival. This is unacceptable and we will make sure that you are compensated for the cleaning fee and then some for your stay. You are correct that each cabin is owned by its own individual owner and that the state of your chalet is not the same as every other chalet. We have let the owner know the areas for improvement you have suggested. We appreciate your honesty and acknowledge this was definitely not the experience you should have had. Please look for said credit applied September 19. Thank you and warm regards.

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Chalets#3, Need adjust front door,hard to closed Missing one upstairs bed sheet Microwave turntable won’t turn Chalets#14. Need adjust front door hard to closed Ceiling fan light not working Hair Dryer not working
Aufenthalt von 2 Nächten im September 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
とても良い、山の中で、空気が美味しい
Aufenthalt von 2 Nächten im September 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
快適でしたが高価格
チェックインがメール対応となっていたが、Hotels.com の予約では不明だった。 電話連絡で確認取れたが、困った。 部屋は快適。リネン類の交換が無くやや不満。数量は多めに用意されていたが。 1階はシャワールームのみ、2階はバスタブのみの構成で、使いづらさあり。 1階にキングサイズのベッドルーム。2階には、ダブルベッドとシングルベッドが2台。シングルは子供用なのか長さが不十分で使いづらい。 キッチンは香辛料、食用油なども準備されていて、快適。ガス暖炉があり、部屋も暖かい。 買い物にGolden まで行くと意外と遠くて不便。
Aufenthalt von 4 Nächten im August 2019

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Honeymoon trip. Enjoyed our stay!
Aufenthalt von 2 Nächten im August 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Location was great. There was no firewood available at the time of the visit which was disappointing.
Aufenthalt von 2 Nächten im August 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2019

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Juli 2019

6/10 – Okay

Hongyu

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Tissue box is empty. Downstairs washroom basin drain slow. Hot water suddenly changed to cold water some times. It will be better if there's laundry machine inside unit. I like the utensils as there's enough for me.
Aufenthalt von 3 Nächten im Juli 2019

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
If you’re looking for an expensive place to get away from it ALL, this may be for you. Upon arrival (during the 4pm-8pm defineD checkin window) we were greeted with a sign on the office door that directed us to call the manager if assistance was needed. We had been provided with no information about the “self checkin”. The cabin was ok however, most units view of the mountains are obscured by the other cabins clustered near by. The nightly rates are very high for average lodging and “remote management” (I don’t blame the nice lady working there, but the owners who devised this arrangement). Closest grocery stores and restaurants are a good 20 minute drive away (there is nothing nearby). Unless you really are looking for secluded and do-it-yourself I would recommend staying in either Golden B.C. or Banff AB.
Aufenthalt von 2 Nächten im Juli 2019

6/10 – Okay

Sagar

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Juni 2019
Antwort von Tammy am 3. Juli 2019
Thank you for your review. We would appreciate any suggestions on how we could have improved your stay.

8/10 – Gut

David

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juni 2019
Antwort von Tammy am 20. Juni 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 2 Nächten im Juni 2019
Antwort von Tammy am 7. Juni 2019
We appreciate your feedback and glad that you enjoyed your stay with us.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Tammy am 16. Mai 2019
Thanks for your feedback. We are happy you enjoyed your stay with us.

6/10 – Okay

MP, Calgary, AB

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
We had such a great time. The facility is fantastic. However, we were really disappointed about the firewood. We contacted the manager all day on Saturday hoping to buy some firewood and she never got back to us. We kept stopping by her unit as well and no one was home. My kids were very disappointed that we were not able to have a fire for the night and make some s’mores.
Aufenthalt von 2 Nächten im April 2019
Antwort von Tammy am 12. Apr. 2019
We appreciate your feedback and will share your comments with our manager.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful view and chalets! Kitchen needs stocking up though.
Aufenthalt von 2 Nächten im März 2019
Antwort von Tom am 26. März 2019
Thank you for the review. Re the kitchen was it the coffee/tea etc. that was missing or was it short of dishes?

8/10 – Gut

Scott

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2019
Antwort von Tom am 2. März 2019
Thanks for the review.

10/10 – Hervorragend

Flaxhaven, Okemos, MI, US

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The chalet is spacious with appropriate distance from other units to keep privacy. The arrangement of a bedroom downstairs and kids bedroom upstairs is perfect for a family vacation. The kitchen is well equipped for daily cooking. In winter the driving is not always easy from the chalet to Lake Louise - it takes about 40 minutes as it is located just outside of the national parks. This is the only drawback for us on this ski vacation to Lake Louise.
Aufenthalt von 8 Nächten im Dezember 2018
Antwort von Tom am 7. Jan. 2019
Thank you very much for doing a review of our chalets. We hope you will be able to come again.

8/10 – Gut

Megan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Tammy am 24. Nov. 2018
Thank you for your feedback. We are happy you enjoyed your stay with us.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful cabins nestled in the heart of the mountains. Rooms are spacious and kitchen is fully stocked. Loved our stay.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Tom am 16. Okt. 2018
Thank you for your comments.

8/10 – Gut

Dee, Calgary

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The location is beautiful and chalets were nicely kept. There was dog poop around the property from the dogs who stay there.
Aufenthalt von 2 Nächten im September 2018
Antwort von Tom am 2. Okt. 2018
Hi Dee Thanks for the comments. I will send a message to Natasha who is on site to check the grounds more often for the dog poop.

10/10 – Hervorragend

SIU YING

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2018
Antwort von Tammy am 25. Sept. 2018
Thank you for your review. We are happy that you enjoyed your stay with us.

8/10 – Gut

Sean

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Stunning!
Stunning location, excellent accommodation. A little bit isolated for me.
Aufenthalt von 3 Nächten im September 2018
Antwort von Tammy am 24. Sept. 2018
Thank you for your comments. Glad you enjoyed it.

10/10 – Hervorragend

ian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ideal spot for a quiet few days
A super chalet in a beautiful spot. Very comfortable and cosy.
Aufenthalt von 3 Nächten im September 2018
Antwort von Tammy am 24. Sept. 2018
Thank you for your comments. We are happy you enjoyed your stay with us.

10/10 – Hervorragend

Adrian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location nestled in the valley. Quiet and Peaceful location The chalet itself exceeded our expectations. Spacious chalet with all the modern amenities and reasonable pricing.
Aufenthalt von 3 Nächten im September 2018
Antwort von Tammy am 24. Sept. 2018
Thank you for your feedback. We are happy that you enjoyed your stay with us.

10/10 – Hervorragend

Wei

Great experience！Love this place！
Aufenthalt von 2 Nächten im September 2018
Antwort von Tom am 18. Sept. 2018
Thanks for the feedback Wei

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It is a very clean and quiet place. The size is pretty large for a family.
Aufenthalt von 1 Nacht im August 2018
Antwort von Tom am 31. Aug. 2018
Thanks for your comments.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Peace and quiet, away from the crowds of Banff. Code to unlock the door allowed us to arrive late due to unforeseen circumstanses. The fire place set the mood for a serene setting. LOVED IT.
Aufenthalt von 2 Nächten im August 2018
Antwort von Tammy am 19. Aug. 2018
We appreciate your feedback and are glad that you enjoyed your stay with us.

6/10 – Okay

Dave, Calgary

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Friendly staff. Quick response to emails. Building trim needs attention. Light fixture missing, various wood trim coming off. Cutlery dirty on arrival. Beautiful location.
Aufenthalt von 5 Nächten im August 2018
Antwort von Tammy am 19. Aug. 2018
We appreciate your feedback and will share your comments with staff as we are always striving to improve our guests' stay.

10/10 – Hervorragend

Lori

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
BC must do!
The chalet was amazing and the view spectacular. It was close to Lake Louise for day trips and we did Kicking Horse with the restaurant at the top of the mountain which was outstanding!!! Thecyeails at the top of the mountain were also outstanding. Everyone should make this a priority and stay at Chancellor Peaks Chalet. You won’t regret it!
Aufenthalt von 3 Nächten im August 2018
Antwort von Tom am 1. Sept. 2018
Thanks very much for the review Lori. We hope you will be able to come again. There are some nice hiking trails nearby the cabins as well.

10/10 – Hervorragend

Saar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2018
Antwort von Tammy am 17. Aug. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Tammy am 17. Aug. 2018
Thanks for staying with us. We appreciate your feedback!

8/10 – Gut

Asaf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Tammy am 17. Aug. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

shawn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2018
Antwort von Tammy am 17. Aug. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Guillaume

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2018
Antwort von Tammy am 17. Aug. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Vie de chalet dans les Rocheuses
Great chalet - spacious but yet cozy. Family of 5 stay. The view is grandiose and the site is very well managed and kept up to date.
Aufenthalt von 3 Nächten im Juli 2018
Antwort von Tammy am 16. Juli 2018
We appreciate you letting us know that the oven is not working properly as we were not aware of the problem. We will have it looked at as soon as possible. We are happy that you enjoyed your stay with us and thank you for your feedback.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
chalet en bois rond
Excellent séjour de 4 nuits, permet de visiter les Parcs Canada à proximité, pour avoir la tranquillité après une journée de randonnée. Le train siffle 24h/24.
Aufenthalt von 3 Nächten im Juli 2018
Antwort von Tammy am 16. Juli 2018
Thank you for your feedback about your stay and that you enjoyed spending time in our beautiful nearby National Parks. We will share your comments with our staff as we are always striving to improve our guests' experience and appreciate you taking the time to write a review.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Away from the crowds
My wife and I like the quiet setting of CP. Its quite remote so buy your food in either Banff or Golden, there are no stores in Field.
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Tammy am 30. Juni 2018
We appreciate your feedback. We are glad that you enjoyed your stay with us.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Log home convenient for the Trans Canada Hwy
Communication about directions etc were excellent but it would have been nice if the owners were to make an effort to welcome visitors and to be available when new visitors arrive.
Aufenthalt von 2 Nächten im Juni 2018
Antwort von Tammy am 21. Juni 2018
Due to the large number of guests choosing to arrive later, we moved to a self check in process for the convenience of guests. We do have an onsite manager on staff that is available for guest inquiries/concerns. We appreciate your feedback.

8/10 – Gut

Karen, Houston

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Spacious and fully equipped cabin
Really spacious cabin, fully equipped. About 20 min from Golden downtown and ideal for those who enjoy the outdoors. It was a bit pricey but it was June and check in was until 4. Bring groceries from Calgary as there aren’t many places to go to around there, it is Isolated as you would expect a cabin to be.
Aufenthalt von 1 Nacht im Juni 2018
Antwort von Tammy am 14. Juni 2018
Thanks for your feedback. We hope that you enjoyed your stay with us.

10/10 – Hervorragend

Neil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2018
Antwort von Tammy am 16. März 2018
We appreciate your feedback and are happy you enjoyed your stay with us.

8/10 – Gut

Lee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The cabin didn’t stay warm. Sheets and towels were very starchy. Otherwise awesome
Antwort von Tammy am 5. März 2018
Thanks for taking the time to provide feedback on your stay. We will pass them onto the management for their review.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful log cabin surrounded by the mountains
Big enough for the entire family to stay and enjoy. We do love the experience of the log cabin
Aufenthalt von 1 Nacht im November 2017
Antwort von Tammy am 18. Dez. 2017
Thanks for your feedback. We are glad you enjoyed your stay.

10/10 – Hervorragend

Duane, Calgary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
High Quality and comfortable log cottage
The cottage was very comfortable. We had good cooking facilities, very comfortable chairs and sofa. The beds were excellent. The loft was open and sleeps four. My wife and I had the bedroom on the main level. The gas fireplace was very inviting and through a lot of heat.
Aufenthalt von 2 Nächten im Oktober 2017
Antwort von Tammy am 18. Dez. 2017
Thanks for your review and feedback. We are glad you enjoyed your stay.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Endroit paradisiaque! Chalet au coeur des rocheuses en plein bois. Super tranquille avec un côté rustique.
Aufenthalt von 1 Nacht im Oktober 2017

10/10 – Hervorragend

R Scott

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Chalet in the mountains
Awesome location, staff and especially the chalet itself! Gorgeous log construction with a great view of Chancellor Peak. The gas fireplace was warm and inviting! Ten minutes from Yoho NP.
Aufenthalt von 2 Nächten im September 2017

8/10 – Gut

Margaret, Wisconsin

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
My daughter and I stayed here for 2 nights during our 7 day trip through the National Parks in the Canadian Rockies. The cabins are very nice and comfortable and the kitchen was well equipped. It is located between Lake Louise and Glacier National Park. Very isolated, so make sure you enjoy that type of thing. After spending 3 days in Banff it was nice to get away from all the hustle and bustle and enjoy the more peaceful surrounding at the chalets.
Aufenthalt von 2 Nächten im September 2017