Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
206 von insgesamt 488 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
206
203 von insgesamt 488 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
203
56 von insgesamt 488 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
56
16 von insgesamt 488 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
16
7 von insgesamt 488 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
7
8,2/10
Sauberkeit
8,8/10
Personal & Service
9,0/10
Ausstattung
8,0/10
Zustand der Unterkunft
8,0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
28. Mai 2019
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff, apartments clean and tidy. Pool area clear. Only negative point is the apartment was on a very busy road and you always hear the traffic going past!!
Verifizierter Reisender
Aufenthalt von 13 Nächten im Mai 2019
Antwort von Trish am 19. Juni 2019
Thank you for your feedback
10/10 – Hervorragend
Megan
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
17. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Sandcastles was immaculately cleaned and the staff are so friendly and accommodating.
Megan
Aufenthalt von 2 Nächten im Mai 2024
Antwort von megan am 20. Mai 2024
Thank you Megan for your kind feedback. Great to hear you enjoyed your accommodation with us and we would love to welcome you back again.
8/10 – Gut
Carmel
Mit der Familie gereist
15. Apr. 2024
Gut: Sauberkeit und Ausstattung
Convenient, self contained, good secure parking, close to shopping centres and gold coast attractions.
Air conditioning needs cleaning.
Update cookware.
Carmel
Aufenthalt von 8 Nächten im April 2024
Antwort von Megan am 13. Mai 2024
Hi Carmel, Thank you for your review. Happy to hear you had a great stay with us. Will tend to your comments- thank you for the update and we hope to see you again.
8/10 – Gut
Michelle Iris
Mit der Familie und kleinen Kindern gereist
25. März 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We were so excited to arrive at our accommodation for our little Adventure, we were super happy to check in earlier than expected so made the day so much more pleasant.
The complex is so close for the theme parks and harbour town. The beach is opposite which the kids loved for their morning walks, the apartment was roomy and a large kitchen, and two great verandahs. Parking was safe underground and access to all amenities was easy, and you get a good workout with the stairs.
Michelle Iris
Aufenthalt von 7 Nächten im März 2024
Antwort von Megan am 13. Mai 2024
Hi Michelle, Thank you for kind words. So happy to hear you enjoyed your accommodations and we would love to welcome you back again.
8/10 – Gut
sabrina
Mit der Familie und kleinen Kindern gereist
25. Feb. 2024
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Unit needs work. But resort is great!
sabrina
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Megan am 13. März 2024
Thanks Sabrina for taking the time to leave your review. Happy to hear you enjoyed your stay with us.
8/10 – Gut
Damien
Mit der Familie und kleinen Kindern gereist
18. Feb. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The managers of the property were very friendly and very accommodating of our needs. The pool and bbq areas were a big hit.
Damien
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Megan am 19. Feb. 2024
Thank you Damien for your kind feedback. Happy to hear you enjoyed our facilities and friendly staff! We would love to welcome you back again.
6/10 – Okay
Monica
Mit der Familie gereist
23. Dez. 2023
Verbesserungswürdig: Zustand der Unterkunft
Monica
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Megan am 16. Jan. 2024
Thank you for taking the time to review our property
10/10 – Hervorragend
Richard
Mit der Familie gereist
21. Dez. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room was fairly quiet for being close to the highway. Grounds were well maintained. Did not like all the stairs due to our age. Front staff were great and plenty of local knowledge, thank you so much it was a great help.
Richard
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Megan am 22. Dez. 2023
Thank you Richard for your kind feedback. Happy to hear you had an enjoyable stay and our local knowledge was of help to you.
4/10 – Schlecht
Phil
19. Dez. 2023
Phil
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Megan am 16. Jan. 2024
Thank you for taking the time to review our property
8/10 – Gut
Morgan
5. Dez. 2023
Morgan
Aufenthalt von 11 Nächten im November 2023
Antwort von Megan am 6. Dez. 2023
Thank you Morgan for taking the time to leave your review. Happy to hear you enjoyed your stay with us
10/10 – Hervorragend
Margaret
Mit dem Partner gereist
3. Dez. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This property was great for our needs. Property a little tired and cld do with decor upgrade like new cushions and decent drapes. Property very clean and quiet. We wld stay again.
Margaret
Aufenthalt von 3 Nächten im November 2023
Antwort von Megan am 6. Dez. 2023
Thanks Margaret for your kind feedback. We would love to welcome you back again sometime.
10/10 – Hervorragend
Lynne
Mit der Familie gereist
29. Nov. 2023
Gut: Ausstattung
Great place, bus stop very close, very helpful people at reception
Lynne
Aufenthalt von 5 Nächten im November 2023
Antwort von Megan am 29. Nov. 2023
Hi Lynne, Thank you for your kind feedback. Great to hear you had an enjoyable stay with us.
8/10 – Gut
Amanda
Mit der Familie und kleinen Kindern gereist
26. Nov. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Our family really liked staying at Sandcastles on the Broadwater. The unit was really large and spacious for us all. The pool and spa were perfect for our kids. Nice and quiet area too.
Amanda
Aufenthalt von 3 Nächten im November 2023
Antwort von Megan am 29. Nov. 2023
Hi Amanda, Thank you for your kind word. Kids do love our pool and spa and happy to hear your kids did too! We would love to welcome you back again.
10/10 – Hervorragend
Chris
Mit der Familie gereist
15. Nov. 2023
Gut: Sauberkeit und Komfort des Zimmers
We were in a 3 bedroom spa apartment, In a great position overlooking the water. We had 2 spacious balconies. The pool and barbecue area was great . Probably the only downside was we were on the 3rd floor, 4 flights of stairs from the secure underground car park. The unit was spacious with a well equipped kitchen. Overall we were very happy with our stay.
Chris
Aufenthalt von 4 Nächten im November 2023
Antwort von Megan am 15. Nov. 2023
Thank you Chris for your kind feedback. We are happy to hear you enjoyed your stay and your 3 bedroom spa unit. Everyone does love our pool and glad you and your family did too!
8/10 – Gut
Julie
Mit der Familie gereist
13. Nov. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The 3 bedroom unit was amazing. Stayed for 4 nights but wasn't told that we had to bring our own toilet paper, coffee etc. There was enough dishwashing liquid, toilet paper, etc for one night only between 7 people.
Other than that it was a perfect place to stay!
Julie
Aufenthalt von 4 Nächten im November 2023
Antwort von Megan am 13. Nov. 2023
Hi Julie, That's great to hear you enjoyed your time with us and the unit was amazing. We do send multiple confirmations to our guests with important information. In this case we had your direct email address and 3 confirmation emails were sent to you on the following dates: 16th April 2023 (the day you made the booking), 27th October 2023 (when we took full payment) and an upcoming arrival email on the 5th November (3 days before your arrival). All 3 of the email sent do in fact inform our guest of the following: Apartments are self catering. This means that we supply you a "starter pack" of products such as tea/coffee/sugar, detergents and toilet paper. Replenishments are guest responsibility. Linen changes are only carries out for stays over 7 days. We do our best to provide as much information as possible to our upcoming guests and sorry if this was overlooked by yourself.
10/10 – Hervorragend
Kathleen
Mit der Familie gereist
6. Nov. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Would go back again,. owners very helpful and approachable if you need anything they are very happy to help..
Kathleen
Aufenthalt von 10 Nächten im Oktober 2023
Antwort von Megan am 6. Nov. 2023
Thank you Kathleen for your kind words. Fantastic to hear you had a great stay with us. We would love to welcome you back again.
10/10 – Hervorragend
Verifizierter Reisender
Mit der Familie gereist
6. Nov. 2023
Gut: Sauberkeit und Komfort des Zimmers
Sandcastles on the Broadwater is an awesome place to stay, all the home comforts needed to make a comfortable stay. Loved our spacious apartment and the spa was an added bonus. Kids loved the pool, everything was so easy to get to. We will definitely be back. Thank you!
Verifizierter Reisender
Aufenthalt von 3 Nächten im November 2023
Antwort von Megan am 6. Nov. 2023
Thank you for taking the time to leave your kind review. We love to hear that our guests enjoyed their time with us. We would love to welcome you back again!
10/10 – Hervorragend
Carolyne
Mit dem Partner gereist
4. Nov. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely customer service, grounds well looked after, gym need refurbished and clean. Pool lovely, close to attractions and shopping.
Carolyne
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Megan am 5. Nov. 2023
Thank you Carolyne for your kind feedback. We are so happy to hear you had a fantastic stay with us. We would love to welcome you back again.
8/10 – Gut
Murray
31. Okt. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Murray
Aufenthalt von 6 Nächten im Oktober 2023
Antwort von Megan am 1. Nov. 2023
Great to hear you enjoyed your time with us and we would love to welcome you back again.
8/10 – Gut
Rana
18. Okt. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Rana
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Megan am 19. Okt. 2023
Thank you Rana for your kind feedback. Happy to hear you enjoyed your stay with us.
10/10 – Hervorragend
Lauren
Mit der Familie gereist
15. Okt. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We loved our 3 night stay in 3 bedroom apartment. There was lots of room and beautiful views from the two balconies. The pool was a decent size and the spa was hot. Walking distance to many food options and beach is just across the road. Great value too. Will definitely stay again.
Lauren
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Megan am 1. Nov. 2023
Thank you Lauren for your kind feedback. Guest do love our location and facilities, glad you and your family enjoyed them as well. We would love to welcome you back again.
10/10 – Hervorragend
Vanessa
Mit der Familie gereist
5. Okt. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lovely location and peaceful
Vanessa
Aufenthalt von 7 Nächten im September 2023
Antwort von Megan am 5. Okt. 2023
Thank you Vanessa for your kind feedback. Love to hear you had a great stay with us and we would love to welcome you back again.
10/10 – Hervorragend
Geane
Mit der Familie und kleinen Kindern gereist
24. Sept. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Cant fault. Only downfall, not disabled friendly. E.g. no lifts or ramps to apartments. Otherwise, very good.
Geane
Aufenthalt von 3 Nächten im September 2023
Antwort von Megan am 25. Sept. 2023
Thanks Geane for your kind words. It would be great if we had lifts, but we would need 10 of them!! We hope the stairs didn't impact you stay too much and we would love to welcome you back again.
6/10 – Okay
Joanne
Mit der Familie gereist
2. Sept. 2023
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It was a bit grotty, nice location could walk to several restaurants
Joanne
Aufenthalt von 4 Nächten im August 2023
Antwort von Megan am 5. Sept. 2023
Thank you Joanne for taking the time to leave your review. Happy you enjoyed our location.
10/10 – Hervorragend
Lanna
31. Aug. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Lanna
Aufenthalt von 4 Nächten im August 2023
Antwort von Megan am 5. Sept. 2023
Thank you Lanna for your kind words. Sounds like you had an enjoyable stay with us and we would love to welcome you back.
8/10 – Gut
Adam
Mit der Familie und kleinen Kindern gereist
20. Aug. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed for three nights in a two storey apartment. Great facilities in the suite. Pool and spa was great. Would be more than happy to recomend and would definitely stay there again
Adam
Aufenthalt von 3 Nächten im August 2023
Antwort von Megan am 20. Aug. 2023
Thank you Adam for leaving your kind review. That's great to hear you enjoyed our facilities. We hope you return for your next holiday!
8/10 – Gut
Terry
4. Juli 2023
Gut: Sauberkeit
Whilst I do appreciate people need to leave a premises in a clean and reasonable state, the repeat instructions (threat or risk charges) to dump ALL rubbish in the car park bin is, in my opinion, in conflict with the services they additionally paid for.
Finding that happy medium is the challenge to balance, but right now, I think it is over the top and left me feeling dissatisfied.
Terry
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Management am 5. Juli 2023
Hi Terry,I am suprised that your stay was ruined by the fact that we asked you, as a courtesy to remove all rubbish and set the dishwasher (amongst other things). We have used this same departure letter for several years without offence, and feedback is often positive as we remind guests of several things to assist in an easy departure. The "offending" remark is as follows:"Please remove all rubbish and start the dishwasher if you have used it. We ask that you lock all windows & doors and ensure that the air-conditioners are turned off before your departure. Please note that fees apply if the room is left in an unreasonable condition." If you take that as a repeated threat then I am sorry, as it was never meant to offend. I dont know where your "happy medium" can be found as all reactions are subjective.
10/10 – Hervorragend
Tyler
Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
18. Juni 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
During our stay the receptionist was very polite and went above and beyond her job to help us find activities that we were trying to look into. Also she was very helpful when trying to communicate from the US. It is an older building but the views certainly make up for that.
Tyler
Antwort von Megan am 25. Juni 2023
Thank you Tyler for your kind words and review. Happy to hear you had an enjoyable stay with us and if you are ever back in Australia from the USA- come and see us again!
10/10 – Hervorragend
Marie V
14. Juni 2023
Marie V
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Megan am 5. Juli 2023
Thank you Maria
10/10 – Hervorragend
Rachael
4. Juni 2023
Rachael
Aufenthalt von 5 Nächten im Mai 2023
Antwort von Megan am 25. Juni 2023
Thank you Rachael for taking the time to review our property. Glad to hear you enjoyed your time with us.
10/10 – Hervorragend
Rebecca
30. Mai 2023
Rebecca
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Megan am 25. Juni 2023
Thank you Rebecca for your review and we hope you return for your next Gold Coast holiday!
8/10 – Gut
Emily
23. Mai 2023
Gut: Sauberkeit und Zustand der Unterkunft
Emily
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Megan am 24. Mai 2023
Thank you Emily for your review. We would love to welcome you back again!
8/10 – Gut
Kay
Mit der Familie gereist
16. Apr. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Staff were welcoming and area around pool.
Kay
Aufenthalt von 8 Nächten im April 2023
Antwort von Megan am 3. Mai 2023
Thank you Key for your kind feedback, we are happy you enjoyed your time with us and we would love to welcome you back again.
10/10 – Hervorragend
Jaydon Dominic
Mit dem Partner gereist
10. Apr. 2023
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
No shampoos and soap, the tv wasn’t working no additional batteries
Jaydon Dominic
Aufenthalt von 3 Nächten im April 2023
Antwort von MEGAN am 11. Apr. 2023
Thank you Jaydon for your review. Apologies about the TV batteries and shampoo/ conditioner and soaps missing from your unit. Would have loved to fix this for you during your stay as we don't keep spare batteries in the units but have plenty in reception. We hope you return and stay with us in the future.
10/10 – Hervorragend
Desmond
7. März 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Desmond
Aufenthalt von 4 Nächten im März 2023
Antwort von MEGAN am 11. Apr. 2023
Thanks Desmond for taking the time to review our property. We are happy you enjoyed your time with us. We would love to welcome you back.
10/10 – Hervorragend
Malinda
18. Feb. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Malinda
Aufenthalt von 7 Nächten im Februar 2023
Antwort von MEGAN am 11. Apr. 2023
Thank you Malinda for you review, we are happy you enjoyed your stay with us.
10/10 – Hervorragend
lauren claire
Mit der Familie gereist
29. Jan. 2023
Gut: Ausstattung und Zustand der Unterkunft
We loved the space of unit, surrounding gardens and pool. Staff were extremely helpful and friendly!
The apartment could have been cleaner. I found candy wrappers in drawers and other peoples belongs under bed. However kitchen and bathroom were spotless
lauren claire
Aufenthalt von 6 Nächten im Januar 2023
Antwort von Megan am 29. Jan. 2023
Thank you Lauren for taking the time to review our property and leave you kind words. Thank you for giving your feedback on housekeeping, we will bring to their attention. We hope to welcome you back!
10/10 – Hervorragend
Steve
6. Jan. 2023
Steve
10/10 – Hervorragend
Amber
Mit der Familie und kleinen Kindern gereist
3. Jan. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location, excellent facilities, perfect for families
Amber
Antwort von Megan am 9. Jan. 2023
Thank you Amber for your kind words and glad you enjoyed our family friendly facilities! We look forward to welcoming you back.
10/10 – Hervorragend
Michael
Mit der Familie gereist
28. Dez. 2022
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
A beautiful quiet spot that had easy access to restaurants and a quick Uber ride to the theme parks
Michael
Antwort von Megan am 3. Jan. 2023
Thank you Michael for taking the time to send your lovely feedback of our property. We are so happy you had a great stay and loved our convenient location.
6/10 – Okay
Mariam
21. Dez. 2022
Mariam
8/10 – Gut
Evan
Mit der Familie gereist
8. Nov. 2022
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Simple and nice apartment to stay.
Evan
Antwort von Megan am 8. Nov. 2022
Thank you Evan for your kind feedback. We are happy you we were happy with your stay. We would love for you to stay with us again.
10/10 – Hervorragend
Toby
2. Nov. 2022
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice resort style property which was great value for the cost.
Toby
Antwort von Megan am 2. Nov. 2022
Thank you Toby for your kind words. That is fantastic you enjoyed your stay with us and hope you will return for your next holiday!
8/10 – Gut
Sharon
31. Okt. 2022
Gut: Sauberkeit und Ausstattung
The apartment was fairly dated with the furniture being basic and well worn. The main ensuite shower had no soap dish or shelf so soap and shampoo had to be stored on the floor of the shower.
On a positive note, the views of the water was lovely and the large balcony with spa was a great area to relax in.
I hadn’t realised the property didn’t have a lift when we booked so being on the top floor and having to climb 6 flights of stairs for my 82 yr old mother and myself (who’d had a hip replacement a few months prior) wasn’t fun for the 3 days we stayed there.
Sharon
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Megan am 1. Nov. 2022
Thank you Sharon for your review. We do endeavour to let our guests know about our complex and it's facilities prior to check in. The confirmation sent on the day you made the booking does inform our guests of the fact we are a 3 story walk up complex. Apologies if this was not clear to you when you made the booking. Happy you loved the view of the Broadwater from your balcony and we hope for you to return for your next holiday.
8/10 – Gut
Tracy
Mit dem Partner gereist
19. Sept. 2022
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Well maintained property with a great holiday feel. Bit of noise from main road and be could have been better.
Tracy
Aufenthalt von 5 Nächten im September 2022
Antwort von Megan am 21. Sept. 2022
Thank you Tracey for your kind review. Happy you enjoyed our property and we would love to have you stay again.
10/10 – Hervorragend
Langdon
8. Sept. 2022
Gut: Sauberkeit und Komfort des Zimmers
My stay was awesome, the place was more than I could ask for or amazing. Trish and the team were gold!
Langdon
Aufenthalt von 4 Nächten im September 2022
Antwort von Reception am 9. Sept. 2022
Thank you Langdon for your kind review. Was a pleasure having you stay and we are happy you enjoyed your time with us. See you next time!
8/10 – Gut
Justin
Mit dem Partner gereist
5. Sept. 2022
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It was a nice complex and the unit had everything we needed including paid TV. The unit we were assigned was neat and well maintained. Only thing to mention was the bed was a double so very small for two adults, no bedside table and the unit floor was a bit sticky and seemed a little dirty but could be the cleaning product used. We would stay in the complex again as the location is great and close to the beach for walks, restaurants and Harbour Town.
Justin
Aufenthalt von 2 Nächten im August 2022
Antwort von Megan am 1. Nov. 2022
Thank you Justin for your feedback. We have spoken to our housekeeping in regard to the product they were using to clean floors- moving forward this shouldn't happen again. Thank you for letting us know and we are happy you enjoyed your stay with us.
10/10 – Hervorragend
Imran maqdoom mohi uddin
Mit einer Gruppe gereist
23. Juni 2022
Gut: Ausstattung und Zustand der Unterkunft
Excellent property view around the property was amazing and it is was bear to everything where we visited
Imran maqdoom mohi uddin
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Megan am 23. Juni 2022
Thank you for leaving your kind review. We are happy to hear you enjoyed your stay with us and we hope to see you for your next Gold Coast holiday. It will have to be longer this time!
10/10 – Hervorragend
Tracey
8. Mai 2022
Tracey
Aufenthalt von 3 Nächten im Mai 2022
10/10 – Hervorragend
Julie
Mit dem Partner gereist
24. Apr. 2022
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Owners were very friendly and helpful with information on the local area and things to do. Excellent location for walking to shops and restaurants. Pool was clean, lovely temperature and very well maintained. Room was clean and well appointed and balcony was fairly private. Meeting Monty the Dalmatian at reception was definitely a highlight!!! Highly recommend!!