4/10 – Schlecht
Caroline
Mit der Familie und kleinen Kindern gereist
24. Apr. 2024
Gut: Sauberkeit und Zustand der Unterkunft
Very disappointed in this hotel, I felt deceived from their advertising and really ruined our little holiday. We booked the signature room with all the photos showing sea or beautiful city views from the living areas and we were given one of the lesser back rooms with a view of the MacDonalds roof and car park with only glimpses of the sea from the main bedroom. For the same price, we could have stayed at one of the top premium hotels with breakfast and full sea view. I did enquire as to why we were given room with twin beds instead of a queen as we had booked signature and they kindly made the beds into a queen but the main point of my enquiry was as to why we were charged for a signature room but given the cheapest one. If I had booked the lesser room of the website which looked more like the room we were given it would have been more than $50 cheaper.
Whilst the room was extremely clean and the customer service nice, I let my family down booking this room with such a terrible outlook. Definitely don’t be fooled from the photography of the signature room when deciding, you get a MacDonalds roof view :(
Caroline
Aufenthalt von 2 Nächten im April 2024