Superior-Penthouse, 4 Schlafzimmer, Badewanne, Meerblick | Ausblick vom Zimmer

Bewertungen von Q1 Resort & Spa

4.5 out of 5
Q1 Resort & Spa
9 Hamilton Avenue, Surfers Paradise, QLD

Bewertungen

8,8

Hervorragend

2265 von insgesamt 4018 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
1162 von insgesamt 4018 Gästebewertungen haben eine Bewertung von 8 - Gut" "
375 von insgesamt 4018 Gästebewertungen haben eine Bewertung von 6 - Okay" "
126 von insgesamt 4018 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
90 von insgesamt 4018 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,4/10

Personal & Service

8,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Simona

Verbesserungswürdig: Sauberkeit
It was an okay stay. However the guys at reception aren’t very nice nor helpful. The apartment not as clean as expected, the bathroom and floor overall wasn’t clean enough too. The bed old and cheap. The view very gorgeous but the windows quite dirty which was a shame. Next time I’ll choose an other place.
Aufenthalt von 14 Nächten im März 2023
Antwort von Steve J. Duty Manager am 13. Apr. 2023
Thank you for taking the time to tell us about your experience at the Q1 Resort & Spa . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Q1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 3 Nächten im Januar 2020
Antwort von Jennifer Maher Senior Duty Manager am 11. Jan. 2020
Thank you for sharing your feedback. We hope to welcome you again for a more positive stay.

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Man darf kein Hotel im klassischem Sinne erwarten. Es sind Appartments. Was schade ist, ist dass Spülmittel etc nachgekauft werden muss (2 hat man gratis dabei, die Länge des Aufenthalts spielt keine Rolle...) Unser Zimmer war im 8. Stock. In der nacht hörte man dauernd die Wasser Rohre von den darüber liegenden Etagen...)
Aufenthalt von 5 Nächten im September 2019
Antwort von Jennifer Maher Senior Duty Manager am 4. Okt. 2019
We regret to hear that your stay with us was less than ideal. We pride ourselves on providing clean and comfortable accommodations and we will be passing along your concerns to the appropriate members of our team. We hope to have another chance to host you for more positive stay in the future Warm regards, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Nähe zum Strand, schöner Pool, super große Appartements, kostenlose Parkplätze in der Tiefgarage, Restaurants für jeden Geschmack in deren näheren Umgebung. Wenn Surfers Paradise, dann im Q1!!!
Aufenthalt von 3 Nächten im März 2019
Antwort von Jennifer Maher- Senior Duty Manager am 11. März 2019
Thank you for taking the time to review your stay, it’s always great to hear that we’ve exceeded our guests’ expectations! Our goal is to be your home away from home and always provide a cozy night's sleep in a welcoming environment. It sounds like we achieved it during your stay! We can’t wait to see you when you come back next time. All the best, Jennifer Maher Senior Duty Manager Q1 Resort & Spa

4/10 – Schlecht

Daniel

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
WIFI KATASTROPHE, Raum gross
Hotel war ok, Zimmer grosszügig, mehr nicht!!! WIFI WAR EINE KATASTROPHE!! Selten hat es funktioniert, und wann, dann nur sehr schwach und stockend!! Unmöglich in dieser Zeit!! Trotz mehrmaliger Reklamation wurde nichts verbessert, und auh nichts entgegen gebracht.... Besuch des TOP Levels war nicht mal für Gäste kostenlos, absolut kein Flair für Gästebetreuung!! Dieses Hotel ist absolut nicht zu empfehlen!!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Geniales Penthouse
Sehr sauberes Penthouse zu einem genialen Preis. Wunderbare Aussicht! Restaurants, Strand und Einkaufsmöglichkeiten in unmittelbarer Nähe. Parkplatz kostenlos. Leider kein WLan. Schönes Gym, aber leider keine Hanteln.

10/10 – Hervorragend

Theresa, München

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr große und schöne Apartments in Strandnähe
Die Apartments waren sehr schön und gepflegt mit einer überdurchschnittlichen Ausstattung. Das Hotel ist definitiv weiterzuempfehlen! Von dem Angebot des Skypoint Frühstücks würden wir jedoch abraten.

2/10 – Ungenügend

klueckslicht, Chiemgau

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Hotel mit super Ausblick
Unser Aufenthalt war leider zu kurz. Wir hatten ein Zimmer mit super Ausblick aufs Meer. Unser Apartment war perfekt ausgerüstet. Leider macht die Bar und auch das Restaurant in der Nebensaison sehr früh zu. Preis/Leistungsverhältnis in der Nebensaison ist aber super.

8/10 – Gut

Peter und Renate L.

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Eine tolle Unterkunft gut gelegen
Also das Q1 ist eine ausgezeichnete Addresse direkt am Surfers Paradies.300 Meter vom tollen Strand entfernt gelegen liegt das höchste Gebäude der Stadt. Das App. war Super der einzigste Haken war das Housekeeping. Es wurden nur die Handtücher gewechselt sonst nichts. Wir waren im 35 Stockwerk und hatten einen sensationellen Ausblick auf den Strand. Preis / Leistung war gut. Was teuer war ist das WiFi. Aber in der Nähe gab es McDonnels dort hatte man wie überall bei McD freien Zugang. Wir würden dieses Hotel sofort wieder buchen

8/10 – Gut

Paul, Kedron

Mit dem Partner gereist
Outdated for the price you pay and no climate control operation
Aufenthalt von 3 Nächten im Mai 2024
Antwort von da am 24. Mai 2024
Dear Paul,Thank you for sharing your feedback regarding your recent stay at Q1 Resort and Spa. We sincerely apologize for not meeting your expectations, particularly concerning the value for your money and the issues with climate control.Please be assured that we take your comments seriously and are committed to addressing these concerns. Our goal is to provide an exceptional experience for all our guests, and your feedback is invaluable in helping us improve.We hope to have the opportunity to welcome you back in the future and provide you with a stay that exceeds your expectations.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Dan

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Stayed here 4 nights in May 2024. It was overall a good experience. But the building it almost 20 yr old and showing signs of aging. The gym facilities were original and all rusty. Longboards restaurant is outrageously expensive. It’s $36 p person to go up to the top which is pretty rich considering we are staying at the building.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von da am 24. Mai 2024
Dear Dan,Thank you for sharing your feedback following your recent stay with us at Q1 Resort and Spa. We are pleased to hear that your overall experience was positive.We acknowledge your concerns regarding the age of the building and the condition of the gym facilities. Please rest assured that we are committed to maintaining and upgrading our amenities and have plans for future improvements.We appreciate your feedback on the pricing at Long boards restaurant and the observation deck. Your comments are valuable and will be considered as we continually strive to enhance our guests' experience.Thank you once again for your review. We hope to welcome you back in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Anri

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
家族4人ですごくゆっくり広々と過ごせました! 景色も最高! また是非利用したいです!
Aufenthalt von 3 Nächten im April 2024
Antwort von da am 22. Mai 2024
Dear Anri,Thank you for sharing your positive experience at Q1 Resort and Spa! We're delighted to hear that your family had a relaxing and spacious stay, and that you enjoyed the beautiful scenery. It’s wonderful to know that you found our accommodations and surroundings to your liking.We truly appreciate your kind words and are thrilled that you would like to return. Providing a memorable and comfortable stay for our guests is our top priority, and your feedback motivates us to continue delivering excellent service.We look forward to welcoming you and your family back to Q1 Resort and Spa in the near future!Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Yen Ling

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice and spacious apartment. There is dinning, living room and balcony area. There are dryer and washing machine as well. Nice view and it is short walking distance to the beach. Daily cleaning service provided. Car parking is easy. Some area to touch up such as shower holder fall off and kitchen light to be changed but just give a ring and their handyman will come and fix it. Overall it is a Comfortable stay. Highly recommended.
Antwort von da am 22. Mai 2024
Dear Yen Ling,Thank you for your wonderful review of your stay at Q1 Resort and Spa. We're delighted to hear that you enjoyed the spacious apartment, as well as the convenient amenities. It's great to know you appreciated the beautiful view and the proximity to the beach, along with our daily cleaning service and easy car parking.We apologize for the minor issues you encountered with the shower holder and kitchen light. We're pleased our maintainance team could promptly assist. Your feedback is invaluable, and we’ll address these areas to ensure an even better experience in the future.We’re thrilled you had a comfortable stay and appreciate your high recommendation. We look forward to welcoming you back soon.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Alexandra

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von da am 22. Mai 2024
Dear Alexandra,Thank you for your glowing 5 out of 5 review of Q1 Resort and Spa! We are thrilled to hear that your stay with us was exceptional. Our team is dedicated to providing a memorable experience for each guest, and your kind words affirm our efforts.We hope you enjoyed all the amenities and that our service exceeded your expectations. It’s wonderful to know that you left with such a positive impression. We look forward to welcoming you back for another outstanding stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Heather

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay. Our apartment had a wonderful view, and was spacious and clean. Though it could do with a few more cooking implements such as a frying for longer stays. All communications with Q1 staff were efficient and friendly. We really appreciated being given a visitor’s pass on the day we checked out so we could leave our car in the car park and continue to enjoy the facilities.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von da am 18. Mai 2024
Dear Heather,Thank you for sharing your positive experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed the wonderful view, spaciousness, and cleanliness of your apartment. Your feedback about adding more cooking implements, such as a frying pan, is appreciated and will be considered to enhance the comfort of our long-stay guests.We are pleased that our team provided efficient and friendly communication, and that you found the visitor’s pass useful on your checkout day, allowing you to enjoy our facilities a bit longer.We look forward to welcoming you back to Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Dale

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von da am 18. Mai 2024
Dear Dale,Thank you for your outstanding 5 out of 5 review! We are thrilled to hear that you had an exceptional experience at Q1 Resort and Spa. Our team strives to provide top-notch service and create memorable stays for all our guests, so your positive feedback is truly appreciated.We are delighted that you enjoyed your time with us and hope to welcome you back in the near future. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Christopher

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The ocean view was spectacular. Toilet not flushing properly.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von da am 15. Mai 2024
Dear Christopher,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you enjoyed the spectacular ocean view during your visit.We apologize for any inconvenience you experienced with the toilet not flushing properly. Please rest assured that we take such matters seriously, and our maintenance team has been notified to address this issue promptly.We strive to provide a seamless and enjoyable experience for all our guests, and we regret that we fell short of this during your stay. Your feedback is invaluable to us as we continuously work to improve our services.We hope to have the opportunity to welcome you back in the future and exceed your expectations.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Guy

Gut: Sauberkeit und Zustand der Unterkunft
The apartment was very clean with lots of space
Aufenthalt von 3 Nächten im Mai 2024
Antwort von da am 18. Mai 2024
Dear Guy,Thank you for sharing your positive feedback about your recent stay at Q1 Resort and Spa. We are delighted to hear that you found the apartment very clean and spacious. Our team takes great pride in maintaining a high standard of cleanliness and providing ample space for our guests to enjoy a comfortable stay.We strive to create a welcoming and relaxing environment for all our guests, and your comments affirm that we are meeting our goals. We truly appreciate your kind words and look forward to welcoming you back to Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Robert

Gut: Sauberkeit
Aufenthalt von 7 Nächten im Mai 2024
Antwort von da am 15. Mai 2024
Dear Robert,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We appreciate your rating of 4 out of 5, and we're thrilled to hear that you enjoyed your experience with us.At Q1, we strive to provide exceptional service and ensure that our guests have a memorable stay. Your positive rating serves as encouragement for our team to continue delivering excellent service and exceeding expectations.If there's anything specific you loved about your stay or any areas where we can improve, please don't hesitate to let us know. We value your input and look forward to welcoming you back for another wonderful experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Kate

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The views from the spa at the apartment was great. Spacious lounge and sunroom that Kids loved the most
Aufenthalt von 2 Nächten im Mai 2024
Antwort von da am 15. Mai 2024
Dear Kate,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are thrilled to hear that you enjoyed the breathtaking views from our spa, as well as the spacious lounge and sunroom. Providing a comfortable and enjoyable environment for our guests, including families, is our top priority. We're delighted that the kids particularly loved their time here.At Q1 Resort and Spa, we continuously strive to deliver exceptional service and amenities to enhance your stay. Your positive feedback motivates us to maintain our standards of excellence.We appreciate your patronage and hope to welcome you back for another memorable stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit und Zustand der Unterkunft
Good location
Aufenthalt von 2 Nächten im Mai 2024
Antwort von da am 15. Mai 2024
Dear Jennifer,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you found our location to be satisfactory.At Q1, we strive to provide our guests with an exceptional experience, and we understand that our prime location is a key component of this. Situated in the heart of Surfers Paradise, our resort offers convenient access to the area's renowned attractions, stunning beaches, and vibrant nightlife.Your satisfaction is our top priority, and we are thrilled that our location contributed positively to your stay. We appreciate your kind words and hope to welcome you back to Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

JIU

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
ゴールドコースト滞在時に大人2人子供2人で4泊しました。ベッドルームが2つあり、キッチン、洗濯機、乾燥機もついていて、とても便利でした。 円安なので、スーパーやフィッシュマーケットで買ったお肉やお魚、野菜など調理できて節約できました。 プールも毎日利用しました。 歩いていける距離にスーパーはありますし、海も歩いてすぐ、駅も近いので、ショッピングモールに行くのにもとても便利でした。 トースターの調子が悪かった時の交換も素早くしてくれましたし、ブレーカーが落ちてしまった時の対応も早くて助かりました。 フロントの日本の女性の方がいつも感じよく対応してくれました。 またゴールドコーストに行く機会があれば、利用したいホテルです。
Aufenthalt von 2 Nächten im Mai 2024
Antwort von da am 15. Mai 2024
Dear Jiu,Thank you for sharing your experience with us at Q1 Resort and Spa. We are delighted to hear that you enjoyed your four-night stay with us, and that our two-bedroom accommodation, fully equipped kitchen, and laundry facilities met your needs perfectly. It's wonderful to know that our pool and convenient location enhanced your overall experience, allowing for easy access to local amenities and attractions.We appreciate your kind words regarding our prompt maintenance service and helpful staff, especially our Yumi at the front desk. Your feedback motivates us to continue delivering exceptional service to all our guests.We look forward to welcoming you back on your next visit to the Gold Coast.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Vinay

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
The property is getting out dated. The indoor pool was ok. Outdoor pool too cold. The spa was too small.
Aufenthalt von 3 Nächten im April 2024
Antwort von da am 8. Mai 2024
Dear Vinay,Thank you for taking the time to share your feedback with us. We appreciate your perspective and apologize for any inconvenience you experienced during your stay at Q1 Resort and Spa.Ensuring our guests' comfort and satisfaction is our top priority, and we regret that your experience did not meet your expectations. Please rest assured that we take your comments seriously and will review them with our team to identify areas for improvement.We continuously strive to enhance our facilities and services to provide a memorable experience for all our guests. Your feedback serves as valuable insight as we work towards maintaining the highest standards.We hope to have the opportunity to welcome you back in the future and provide you with an improved and enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

JIU

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von da am 8. Mai 2024
Dear Jiu,Thank you for taking the time to share your feedback! We are thrilled to hear that you had a 5 out of 5 experience during your stay at Q1 Resort and Spa. Providing exceptional service and ensuring our guests have a memorable stay are our top priorities, and we are delighted to have met your expectations.Your positive review serves as great encouragement for our team to continue delivering outstanding hospitality. Should your travels bring you back to our area, we would be honored to welcome you again for another exceptional experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Brock

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Legendary service. Thanks Mark.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von da am 8. Mai 2024
Dear Brock,Thank you for your gracious feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you experienced legendary service during your time with us. Providing exceptional service is at the core of our values, and we are thrilled that Mark was able to exceed your expectations.Your kind words serve as motivation for us to continually strive for excellence in all aspects of our hospitality. We greatly appreciate your recognition of Mark's efforts, and we will ensure that your commendation is shared with him and the rest of our team.We look forward to welcoming you back to Q1 Resort and Spa for another memorable experience in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Shelley

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Amazing views. Great location. Clean & great staff & service. Loved everything about it
Aufenthalt von 5 Nächten im April 2024
Antwort von da am 8. Mai 2024
Dear Shelley,Thank you for taking the time to share your positive experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed our amazing views, great location, cleanliness, and the exceptional service provided by our staff. Ensuring a memorable stay for our guests is our top priority, and we are thrilled to learn that we succeeded in meeting your expectations.Your kind words serve as encouragement for our team to continue delivering outstanding hospitality. We appreciate your patronage and hope to welcome you back for another wonderful stay in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

KAZUYUKI

Gut: Sauberkeit und Zustand der Unterkunft
everything is good !
Aufenthalt von 3 Nächten im Mai 2024
Antwort von da am 8. Mai 2024
Dear Kazuyuki,Thank you for taking the time to share your positive feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that everything met your expectations and that you had an enjoyable experience with us.At Q1 Resort and Spa, we strive to provide exceptional service and a memorable stay for all our guests. Your kind words serve as encouragement for our team to continue delivering the highest standards of hospitality.We appreciate your support and look forward to welcoming you back for another wonderful experience in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Erin

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great hotel as far as location goes. Short walk to beach shopping cafes & night life. Room was spacious and comfortable . We did move to a higher level so it wasn’t as noisy (was above the tram line) . Good facilities. Helpful staff.
Aufenthalt von 6 Nächten im April 2024
Antwort von da am 8. Mai 2024
Dear Erin,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are thrilled to hear that you enjoyed our prime location, spacious accommodations, and comfortable amenities. We understand the importance of a peaceful environment for a restful stay, and we're glad our team was able to assist you in relocating to a quieter area of the hotel. Your compliments regarding our facilities and helpful staff are greatly appreciated.We strive to provide exceptional service and a memorable experience for all our guests, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Michelle

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Had a fantastic stay, always staff on hand to help with anything you need. Close to transport, restaurants, groceries and beach. We will definately be back, thanks for making our stay a very memorable one
Aufenthalt von 8 Nächten im April 2024
Antwort von da am 8. Mai 2024
Dear Michelle,Thank you for taking the time to share your feedback regarding your recent stay at Q1 Resort and Spa. We are delighted to hear that you had a fantastic experience and that our staff were able to assist you promptly and efficiently throughout your stay.We are pleased to hear that our convenient location, close to transport, restaurants, groceries, and the beach, added to the enjoyment of your visit. Providing our guests with a memorable experience is our top priority, and we are thrilled to have succeeded in doing so during your time with us.We sincerely appreciate your kind words and look forward to welcoming you back for another memorable stay at Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Agata

Gut: Sauberkeit und Zustand der Unterkunft
Location and the view.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von da am 8. Mai 2024
Dear Agata,Thank you for taking the time to share your experience at Q1 Resort and Spa. We are delighted to hear that you enjoyed our location and the breathtaking views it offers. Providing our guests with an exceptional experience is our top priority, and we are thrilled that we were able to meet your expectations.At Q1 Resort and Spa, we continuously strive to create memorable moments for our guests, and your positive feedback serves as encouragement for our team to continue delivering outstanding service.We look forward to welcoming you back for another unforgettable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Angela

Aufenthalt von 2 Nächten im April 2024
Antwort von da am 22. Mai 2024
Dear Angela,Thank you for taking the time to share your feedback about your recent stay at Q1 Resort and Spa. We are delighted to hear that you enjoyed your experience overall and rated us 4 out of 5. Your positive comments about our facilities and service are greatly appreciated.We continuously strive to enhance our guests' experience, and your insights are invaluable to us. If there are specific areas where you feel we could improve to make your next stay a 5-star experience, please do not hesitate to let us know.We look forward to welcoming you back in the future and providing you with an even more exceptional stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Lupco

Gut: Sauberkeit und Zustand der Unterkunft
Amazing
Aufenthalt von 5 Nächten im April 2024
Antwort von da am 1. Mai 2024
Dear Lupco,Thank you for your kind words! We're thrilled to hear that you had an amazing experience at Q1 Resort and Spa. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another memorable stay soon.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Gustavo Fortuna

Gut: Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von da am 1. Mai 2024
Dear Gustavo,Thank you for sharing your feedback. We're pleased to see that you had an overall positive experience at Q1 Resort and Spa. If there are any specific areas where we can improve and earn that extra star next time, please don't hesitate to let us know. We value your input and strive to provide exceptional service to all our guests. We hope to welcome you back for an even better stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

4/10 – Schlecht

Rawaida

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von da am 1. Mai 2024
Dear Rawaida,We appreciate your feedback and regret to learn that your experience fell short of expectations. We take all guest feedback seriously and will use it constructively to improve our services. Please feel free to reach out to our team directly with any specific concerns you may have, as we are committed to ensuring our guests have a positive experience. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

8/10 – Gut

Joanna, North Lakes

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Nice place however the mattress have a bump and pillow require an upgrade . Great location nice and friendly staff . We were meeting a couple to go to the skypoint buffet and the receptionist sold us the 4 tickets with the discount . It was great We definitely will stay again
Aufenthalt von 3 Nächten im April 2024
Antwort von da am 1. Mai 2024
Dear Joanna,Thank you for your valuable feedback. We're glad you enjoyed our great location and the assistance from our friendly staff. We apologize for any inconvenience caused by the mattress and pillow issues and appreciate your suggestion for upgrades. It's fantastic to hear that you had a positive experience with our receptionist and enjoyed the Sky-point buffet discount. We look forward to welcoming you back to Q1 Resort and Spa for another enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Heidi

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Large comfortable room great view, pools are great. Overall a great place to stay for a family weekend away
Aufenthalt von 4 Nächten im April 2024
Antwort von da am 1. Mai 2024
Dear Heidi,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you enjoyed our spacious and comfortable rooms, along with the great views and fantastic pools. It's wonderful to know that you found our resort to be a perfect choice for a family weekend getaway. We look forward to welcoming you and your family back for another memorable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

DAMIAN

Mit der Familie gereist
Great location would stay here again
Aufenthalt von 4 Nächten im April 2024
Antwort von da am 27. Apr. 2024
Dear Damian,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our prime location. It's wonderful to know that you would choose to stay with us again. We strive to provide a memorable experience for all our guests and look forward to welcoming you back to Q1 Resort and Spa in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 – Okay

Angela

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
We like the space of the apartment and parking. But many of the facilities in the apartment does not work. The spa, sauna and swimming pool is small. The logistic access between facilities also not great.
Aufenthalt von 5 Nächten im April 2024
Antwort von da am 27. Apr. 2024
Dear Angela,Thank you for your valuable feedback. We're glad you appreciated the spaciousness of the apartment and our parking facilities. We apologize for any inconvenience caused by the facilities not working properly. Your concerns regarding the size of the spa, sauna, and swimming pool, as well as the logistics between facilities, are duly noted. We continuously strive to improve our amenities and services, and your feedback will help us in this endeavor. We hope to have the opportunity to welcome you back for an improved experience in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Akhileshni

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
House keeping notifications for time would be great.
Aufenthalt von 4 Nächten im April 2024
Antwort von da am 27. Apr. 2024
Dear Akhileshni,Thank you for sharing your feedback. We appreciate your suggestion regarding housekeeping notifications for timing. We will certainly take this into consideration as we strive to enhance our guest experience. Your input is invaluable to us, and we hope to welcome you back soon for an even more enjoyable stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

zucca

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Thank you for attending to my request of high level view. I really appreciate it. We had a lovely time there.
Aufenthalt von 1 Nacht im April 2024
Antwort von da am 27. Apr. 2024
Dear Zucca,Thank you for your kind words. We are delighted to hear that you enjoyed your high-level view and had a lovely time during your stay at Q1 Resort and Spa. Providing exceptional experiences for our guests is our top priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Sujata

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im April 2024
Antwort von DA am 27. Apr. 2024
Dear Sujata,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that you found your stay to be very good. Your satisfaction is our priority, and we're pleased that you enjoyed your time with us. We look forward to welcoming you back for another enjoyable stay.Best regards,Dipen AleDuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

Matthias

Aufenthalt von 7 Nächten im April 2024
Antwort von da am 15. Mai 2024
Dear Matthias,Thank you for taking the time to share your 5-star experience with us at Q1 Resort and Spa. We are thrilled to hear that you had such a positive stay with us.At Q1, we strive to provide exceptional service and memorable experiences for all our guests, and it is truly rewarding to know that we have succeeded in achieving this during your visit.Your kind words serve as a great motivation for our team to continue delivering excellence in hospitality. We look forward to welcoming you back for another wonderful stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 – Okay

Jonathan

Mit der Familie und kleinen Kindern gereist
This by no means was a resort. Upon check in it did not feel luxurious for a “resort”. The fact you have to pay for washing detergent, go down stairs to collect more towels is an average experience for any family. In our children’s room the curtain rail dislodged from the ceiling almost landing on the kids, which left debris on the floor. Whilst this was quickly handled by the hotel staff, the apartment was old style, and lacked more than 1 bowl, a few forks. In all bathrooms don’t expect any power points, so you’ll have to blow dry and straighten hair in the bedrooms or the laundry. It was an “ok” stay - we wouldn’t stay again however. Also, the pool was FREEZING, has no atmosphere and due to how cold it was we swam once out of the whole week. It is not heated at all and the kids had blue lips from one swim. It is a standard apartment, so don’t expect luxury by any means.
Aufenthalt von 5 Nächten im April 2024
Antwort von DM am 20. Apr. 2024
Dear valued guest, thank you for sharing your feedback with us. We apologize for falling short of your expectations during your stay. We regret any inconvenience caused by the issues with the curtain rail and the lack of amenities in the apartment. Your comments regarding the pool temperature and atmosphere are noted, and we will address these concerns to improve our guest experience. We appreciate your insights and regret that we couldn't meet your expectations. We hope to have the opportunity to restore your faith in us in the future. Kind regards, Tinashe N, Duty Manager

10/10 – Hervorragend

Ali

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
It is Great chose for surfers paradises visitor
Aufenthalt von 3 Nächten im April 2024
Antwort von da am 17. Apr. 2024
Dear Ali,Thank you for your kind words! We're thrilled to hear that you found Q1 Resort and Spa to be a great choice for visitors to Surfers Paradise. Our team is dedicated to providing a memorable experience, and we're glad that we could make your stay enjoyable. We hope to welcome you back soon for another wonderful experience.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

6/10 – Okay

IBRAHIM, Mildura

Mit der Familie und kleinen Kindern gereist
Residents in the property are not descent Property is not kids friendly
Aufenthalt von 2 Nächten im April 2024
Antwort von da am 17. Apr. 2024
Dear Ibrahim,We appreciate your feedback and take concerns about resident behavior and kid-friendliness seriously. Our aim is to provide a welcoming environment for all guests. We will address any issues with resident conduct promptly. Regarding kid-friendliness, we offer a range of amenities and activities suitable for families. We apologize if your experience did not reflect this. Your comments will help us improve. Thank you for choosing Q1 Resort and Spa.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

???

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
2日連続で海でのアクティビティに参加したので、部屋に洗濯・乾燥機があるのが大変助かりました。 COLESで購入したカンガルーのステーキを調理できたのも楽しかったです。 浴槽が広く、シャワールームが独立していて使い勝手抜群です。 ライトレールの駅が目の前なのも便利だし、本当に素晴らしいコンドミニアムでした!
Aufenthalt von 3 Nächten im März 2024
Antwort von da am 17. Apr. 2024
Dear Guest,Thank you for sharing your experience at Q1 Resort and Spa. We're delighted to hear that our in-room amenities, including the washer and dryer, added convenience to your stay. It's wonderful to know that you enjoyed cooking and found our bathtub and separate shower room convenient. We're pleased that our location near the light rail station enhanced your experience. We appreciate your kind words and hope to welcome you back for another great stay.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

George

Aufenthalt von 4 Nächten im April 2024
Antwort von da am 8. Mai 2024
Dear George,Thank you very much for taking the time to share your 5-star review of your recent stay at Q1 Resort and Spa. We are thrilled to hear that you thoroughly enjoyed your experience with us.At Q1, providing exceptional service and ensuring our guests have a memorable stay is our top priority, and we are delighted that we were able to meet your expectations.Your kind words serve as great encouragement for our team, and we truly appreciate your feedback.We look forward to welcoming you back for another outstanding experience at Q1 Resort and Spa in the near future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

wayne

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Had an amazing experience at Q1.
Aufenthalt von 8 Nächten im März 2024
Antwort von da am 13. Apr. 2024
Dear Wayne,Thank you for sharing your amazing experience at Q1 Resort and Spa! We're delighted to hear that you had such a wonderful time during your stay with us. Providing exceptional experiences for our guests is our top priority, and we're thrilled that we succeeded in delivering that for you. We look forward to welcoming you back for another memorable stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa

10/10 – Hervorragend

TEI

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
The unit was very open and wide as well as nicely equipped with essentials for family vacation.
Aufenthalt von 2 Nächten im April 2024
Antwort von Duty Manager am 7. Apr. 2024
Dear Tei, thank you for your excellent review! We are delighted to hear that you enjoyed your stay in our unit and found it open, spacious, and nicely equipped with essentials for a family vacation. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay. Kind regards, Tinashe N

10/10 – Hervorragend

JF

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von da am 3. Apr. 2024
Dear JF,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience at Q1 Resort and Spa. Our team is dedicated to providing exceptional service, and we're delighted that we exceeded your expectations. We look forward to welcoming you back for another fantastic stay in the future.Best regards,Dipen ADuty ManagerQ1 Resort and Spa