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Bewertungen von Mercure Gold Coast Resort

4 out of 5
Mercure Gold Coast Resort
64 Palm Meadows Drive, Carrara, QLD

Bewertungen

8,6

Hervorragend

497 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
333 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
112 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
39 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Ben - Assistant Manager am 17. Jan. 2020
Dear Anonymous, Thank you for your review.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 3 Nächten im Januar 2020
Antwort von Ben - Assistant Manager am 14. Jan. 2020
Dear Anonymous, Thank you for your review. We appreciate you taking the time to leave us some feedback.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schönes, sauberes und vor allem großes Hotel. Personal war sehr freundlich.
Aufenthalt von 1 Nacht im Januar 2019

10/10 – Hervorragend

Wayne

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great tennis court and pool. Coffee was delicious and the staff were Uber friendly and helpful
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Services am 12. Mai 2024
Dear Wayne, Thank you for your kind words regarding our tennis courts, pool, and location. We are delighted to hear that you enjoyed your stay with us. Thank you again for sharing your feedback and we are looking forward to welcoming you back soon. Kindest Regards, Guest Services

6/10 – Okay

Brian

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room wasn't ready, I was offered a lesser room with no discount as I had pre paid, waited for approximately 3hrs in bar area, later offered drinks voucher after I had bought 3 drinks, went to use one only to be asked to supply a further payment for beer of my choice. Gave up after that & returned drinks cards to staff unused. Finally in my room it was clean & quiet. I don't blame staff but person held up in room should have left at 10am not 2 pm
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Nailah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a lovely oasis, they have many shops and restaurants nearby. The hotel staff is very friendly and attentive.
Aufenthalt von 7 Nächten im April 2024
Antwort von Guest Services am 12. Mai 2024
Dear Nailah, Thank you for your kind words regarding our staff, and location. We are delighted to hear that you enjoyed your stay with us. Thank you again for sharing your feedback again and we are looking forward to welcoming you back soon. Kindest Regards, Guest Services

8/10 – Gut

Krystal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were a good size, facilities had everything you could need. It is in a nice quiet area away from the busyness of main strip but it is only a 10-15 drive if you wanted to go. Pool facilities are great and the buffet breakfast option waa perfect for us as we didn't need to venture out for lunch
Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Alofa

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services am 12. Mai 2024
Dear Alofa, Thank you for taking the time to leave a great review. We are looking forward to welcoming you back soon. Kindest Regards, Guest Services

8/10 – Gut

Adele

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay here
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Guest Services am 2. März 2024
Dear Adele, Thank you for your wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We look forward to welcoming you back soon! Kindest Regards, Guest Services

10/10 – Hervorragend

Matthew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
beautiful spot, welcoming staff, great service just perfect. am truly grateful to the staff who went out of their way to make our engagement a success. thanks heaps
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Guest Services am 17. Feb. 2024
Dear Matthew, Thank you for your wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us and we appreciate your kind words about our staff. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We will pass on your feedback to the staff members that looked after you. We look forward to welcoming you back soon! Kindest Regards, Guest Services

8/10 – Gut

Carolyn

Mit einer Gruppe gereist
Very pleasant
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Guest Services am 17. Feb. 2024
Dear Carolyn, Thank you for your wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us and we appreciate your kind words. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We look forward to welcoming you back soon! Kindest Regards, Guest Services

10/10 – Hervorragend

Mick

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was in a very quiet area it was super clean and staff were very pleasant. Pool was excellent
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Guest Services am 17. Feb. 2024
Dear Mick, Thank you for your wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us and we appreciate your kind words about our staff, cleanliness and pool area. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We look forward to welcoming you back soon! Kindest Regards, Guest Services

6/10 – Okay

Andrea

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Disappointed
We had to change rooms as in the 1st room, the air conditioning wasn't working, fridge leaking and mouldy and shower wan't working. 2nd room was better but air conditioner was noisy and no fan in bathroom which is a hygiene risk also shower screen ended less than halfway across causing water to flood the floor. Tap in shower/bath worked but didn't turn water off completely from the other tap/showerhead. Limited kitchen crockery no plates, bowls, knives or forks which would help if people wanted to save money by having a meal in the room instead of eating out for all meals. Pool having no lifeguard and people bringing drinks in glasses from the bar with no regard for safety. No lifts in general except in lobby which has been modernised but the rooms have been left to deteriorate. House keeping came in when we had our 'do not disturb' sign up. Overall, wouldn't reccomend if staying for more than a couple of nights
Aufenthalt von 6 Nächten im Januar 2024

10/10 – Hervorragend

Stacey

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not a bad word to say about this property. Made our stay on the Gold Coast a smooth one! Shout out to the team providing breakfast each morning! It was so nice seeing their smiling faces each morning!
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Ben - Front Office Manager am 6. Feb. 2024
Dear Stacey. Thank you for your review. We appreciate the kind words and hope to welcome you back soon.

10/10 – Hervorragend

HIROYUKI

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Ben - Front Office Manager am 6. Feb. 2024
Dear Hiroyuki, Thank you for your review. We appreciate you taking the time to leave us some insight. We hope to welcome you back soon.

10/10 – Hervorragend

Alison

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Ben - Front Office Manager am 6. Feb. 2024
Dear Alison, Thank you for your review.

10/10 – Hervorragend

Kerrie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was so tranquil & relaxing. We would highly recommend. Thank you ♥️
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ben - Front Office Manager am 6. Feb. 2024
Dear Kerrie, Thank you for your review.

10/10 – Hervorragend

Jaideep

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ben - Front Office Manager am 6. Feb. 2024
Dear Jaideep, Thank you for your review.

10/10 – Hervorragend

Mary

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Guest Services am 17. Feb. 2024
Dear Mary, Thank you for taking the time to leave a wonderful review of the Mercure Gold Coast Resort. We are very happy to hear that you had an enjoyable stay with us. Your feedback is very important to us as it provides us with insights into how we can continue improving our services. We look forward to welcoming you back soon! Kindest Regards, Guest Services

10/10 – Hervorragend

Scott anthony

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was good the services and staff was amazing when i booked threw whotif i wish i had the option to have cooking facility but overall it was fantasic i would stay there again
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Ben - Front Office Manager am 6. Feb. 2024
Dear Scott, Thank you for your review.

10/10 – Hervorragend

Mr Bernd

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ben - Front Office Manager am 6. Feb. 2024
Dear Mr. Bernd. Thank you for your review.

6/10 – Okay

angela

Aufenthalt von 2 Nächten im November 2023
Antwort von Ben - Front Office Manager am 6. Feb. 2024
Dear Angela, Thank you for your review.

8/10 – Gut

Lillian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Services am 3. Dez. 2023
Dear Lillian, Thank you so much for your recent stay with us at Mercure Gold Coast Resort and we appreciate you taking the time to share your experience with us. We are glad to hear you enjoyed your stay with us! We look forward to welcoming you back soon. Kindest Regards, Guest Services

8/10 – Gut

Dhanashri

Gut: Sauberkeit und Personal & Service
Every staff member was friendly. Room was quiet and clean. GF option in dining was fantastic Only complaint would be that the resort was full with attendees for Paul McCartney concert and a shuttle bus would have made it much better for everybody Other than that we enjoyed our one night stay
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Sue

Aufenthalt von 1 Nacht im November 2023
Antwort von Ben - Front Office Manager am 9. Nov. 2023
Dear Sue, Thank you for your review. We appreciate you taking the time to leave us some feedback from your recent stay with us. We hope to welcome you back for a return stay.

8/10 – Gut

Kerriann

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I think for the price of the room breakfast shold be included.
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

Mary

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All staff were polite and happy to help
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Services am 6. Nov. 2023
Dear Mary, Thank you so much for your wonderful review! We are delighted that you enjoyed your stay with us and appreciate your kind words about the food, staff, bed and parking. At Mercure Gold Coast Resort, we strive to provide a comfortable stay for all our guests and are pleased to hear that we have achieved this for you. We look forward to welcoming you back soon. Kindest Regards, Guest Services

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Services am 6. Nov. 2023
Thank you for taking the time to leave a wonderful review! We are delighted that you enjoyed your stay with us and appreciate your kind words about the food, staff, bed and parking. At Mercure Gold Coast Resort, we strive to provide a comfortable stay for all our guests and are pleased to hear that we have achieved this for you. We look forward to welcoming you back soon. Kindest Regards, Guest Services

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Services am 23. Okt. 2023
Dear Michelle, Thank you for taking the time to provide positive feedback regarding your stay at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Kindest Regards, Guest Service

4/10 – Schlecht

Edwina

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ben - Front Office Manager am 29. Okt. 2023
Dear Edwina, Thank you for your review. We hope to welcome you back for a future stay.

8/10 – Gut

Tracey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Peaceful and beautiful location
We attended a conference in Carrera so this was the perfect location, room a bit dated but very comfortable and great King bed. Awesome pool as well but it closes at 10pm which was way too late due to the noise of unruly kids at that hour!! Restaurant was average dinner wise but couldn’t fault the cocktails :) Will def stay here again.
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von Ben - Front Office Manager am 29. Okt. 2023
Dear Tracey, Thank you for your review! We appreciate the kind words and look forward to welcoming you back for a future stay.

6/10 – Okay

John

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Average in todays standards
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ben - Front Office Manager am 29. Okt. 2023
Dear John, Thank you for your review. We appreciate your comments and look to better serve you in the future.

8/10 – Gut

Kenneth William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice room that was clean with lovely view. Some minor issues impacting overall score included fan didn't work in bathroom, not all bathroom products were available for use (body wash empty)and tea/coffee supplies weren't resupplied despite staying 2 nights. Small things but influenced impressions
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Ben - Front Office Manager am 29. Okt. 2023
Dear Kenneth, Thank you for your review. We appreciate your feedback and hope to welcome you back for a future stay.

10/10 – Hervorragend

Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a fabulous stay I didn’t want to leave. The staff being at the restaurant the cleaning crew the gardener the pool staff all made me feel so welcome. I will always stay at this resort it has everything.Thank you for such a wonderful stay. Mary
Aufenthalt von 6 Nächten im September 2023
Antwort von Guest Services am 6. Okt. 2023
Dear Mary, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

8/10 – Gut

Andrew

Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Services am 13. Okt. 2023
Dear Andrew, Thank you for taking the time to leave a review regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Kindest Regards, Guest Services

10/10 – Hervorragend

Nikolaus

Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Services am 17. Sept. 2023
Dear Nikolaus, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

8/10 – Gut

Sharee

Mit einer Gruppe gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable and pool is heated , staff very friendly, meals were delicious and not overpriced. However as a smoker I found that the only area you could have a cigarette is via the front entrance to reception which is a bit off putting for guests who don’t smoke and those who do, would certainly consider having another area for the comfort of all your guests. Not to mention safety at night having to walk up there.
Aufenthalt von 2 Nächten im September 2023
Antwort von Ben - Front Office Manager am 29. Okt. 2023
Dear Sharee, Thank you for your review. We appreciate the kind words and hope to welcome you back for a future stay.

10/10 – Hervorragend

Leah

Gut: Sauberkeit
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Services am 10. Sept. 2023
Dear Leah, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

10/10 – Hervorragend

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome facilities and staff, great price. My only issue is there is nothing around and it's a $50 cab ride to the beach.
Aufenthalt von 3 Nächten im August 2023
Antwort von Ben - Front Office Manager am 29. Okt. 2023
Dear Robert, Thank you for your review. We appreciate you taking the time to leave us some insight into your recent stay. We hope to welcome you back to the resort soon.

6/10 – Okay

Anita

Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Services am 6. Okt. 2023
Dear Anita, Thank you for your taking the time to leave a review regarding the beautiful room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

10/10 – Hervorragend

Paul, Silver Spring

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Great staff bit outdated bathroom
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Lyall

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2023
Antwort von Guest Services am 10. Sept. 2023
Dear Lyall, Thank you for your feedback regarding the spacious room at our hotel. We're thrilled to hear that you found the room to be wonderful and spacious during your stay. Providing a comfortable and enjoyable experience for our guests is always our top priority. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Best regards, Guest Services

8/10 – Gut

Ian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s a great relaxing place wth great views of the golf range., Supportive staff and Great lovely Sumptuous dinner .Only concern was the fridge which worked as a freezer and as a result liquid medications frozen ; even milk we had.
Aufenthalt von 2 Nächten im August 2023

8/10 – Gut

Colette

Aufenthalt von 2 Nächten im August 2023
Antwort von Guest Services am 19. Aug. 2023
Dear Colette, Thank you so much for taking the time to provide us with feedback on your recent stay. We are thrilled to hear that you enjoyed your time with us. We are especially pleased to hear that you had a positive experience with staff member. We are always looking for ways to enhance our guests' experience, and feedback like yours is invaluable in helping us achieve that goal. Thank you again for choosing to stay with us, and we hope to welcome you back soon. Kind Regards Guest Services

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very classy
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Services am 28. Juli 2023
Dear JamesWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

8/10 – Gut

Jane

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Services am 28. Juli 2023
Dear JaneWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

10/10 – Hervorragend

AARON

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The booking in lady was great.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Services am 28. Juli 2023
Dear AaronWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

8/10 – Gut

Barbara

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
All was good. Apart from noisy people at midnight. But that’s not in your control
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Services am 28. Juli 2023
Dear BarbaraWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services

6/10 – Okay

Joy

Geschäftlich gereist
Gut: Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Pretty average - not 4 star quality
We were a little disappointed with the 4-star hotel. The entire place it is looking tired. The room was basic and needs a revamp. No bottled water in the room, we had to ask for it. The basin in bathroom had an unpleasant odour, which they corrected the next day with Jonola. We had a few bags but no one to help take them to the room due to lack of staff to help. The bar and restaurant area was stark and boring. They had trouble with their eftpos machine so our visitors couldn’t pay for their drinks. These little hiccups resulted in leaving a day early. Credit to the hotel the did reimburse us the drinks tab upon leaving.
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Oliver

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent. Stayed for a few days as a family holiday in the Gold Coast. High standards throughout as to be expected from a Mercure hotel. Heated pool, hot tub particularly on colder evenings was a real treat. Superb facilities throughout with spacious twin room facilities which consisted of 2 double beds. Highly recommend.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Guest Services am 28. Juli 2023
Dear OliverWe very much appreciate your comments regarding your stay at the Mercure Gold Coast Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,Guest Services