Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
407 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
407
306 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
306
137 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
137
88 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
88
71 von insgesamt 1009 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
71
8,4/10
Sauberkeit
8,4/10
Personal & Service
7,8/10
Ausstattung
7,8/10
Zustand der Unterkunft
8,0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Detlef
6. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Detlef
Aufenthalt von 1 Nacht im November 2023
Antwort von AJ am 8. Nov. 2023
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
10/10 – Hervorragend
Detlef
31. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Detlef
Aufenthalt von 4 Nächten im Oktober 2023
Antwort von AJ am 2. Nov. 2023
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
8/10 – Gut
Verifizierter Reisender
10. Aug. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 1 Nacht im August 2022
Antwort von Guest services am 8. Sept. 2022
Thankyou!! For rating us and looking forward to welcome you back at Hilton Garden Inn.
6/10 – Okay
Stephan
2. Mai 2022
Stephan
Aufenthalt von 2 Nächten im April 2022
8/10 – Gut
Verifizierter Reisender
24. Aug. 2019
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Die Nähe zum Flughafen hervorragend. Personal sehr freundlich und hilfsbereit. Einrichtung nicht mehr das Neueste aber gut. Aber: Derzeit sind im Empfangsbereich und Poolbereich umfassende Baumaßnahmen im Gang, die manches einschränken und die Mitarbeiter versuchen, das Beste draus zu machen. Werde demnächst dort wieder übernachten.
Verifizierter Reisender
Aufenthalt von 1 Nacht im August 2019
10/10 – Hervorragend
CHUNYANG
Mit der Familie gereist
25. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convient
CHUNYANG
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 26. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
Barbara
Mit der Familie gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay, clean hotel, very close to the airport and comfortable beds!
Barbara
Aufenthalt von 2 Nächten im Mai 2024
Antwort von AAGAM am 26. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
8/10 – Gut
jack
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very good
jack
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 26. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
6/10 – Okay
Hae-Kyung
20. Mai 2024
Gut: Personal & Service
The amenities looked as though it could use a refresh. The room we were first assigned too was horrible. I tired to raise the temperature and then all of a sudden, the heater smelt as though it was burning. Thankfully the concierge gave us another room to stay in.
Hae-Kyung
Aufenthalt von 1 Nacht im Mai 2024
Antwort von yash am 21. Mai 2024
Thank you for sharing your detailed feedback with us. While we're pleased to hear that our concierge was able to assist you promptly and provide a different room, we sincerely apologize for the issues you encountered with the initial room and the heating system.We appreciate your comments regarding the amenities and will take them into consideration as we strive to improve our facilities. Your comfort and satisfaction are our top priorities, and we regret that we fell short during your stay.We hope you will give us another opportunity to provide you with a better experience in the future.Best regards,Yash(Guest Service Supervisor )
8/10 – Gut
Jose
19. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location
Jose
Aufenthalt von 2 Nächten im Mai 2024
Antwort von AAGAM am 20. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel's location to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
8/10 – Gut
Edouard, Ottawa
17. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Edouard
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 20. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
Stephanie
Mit der Familie und kleinen Kindern gereist
17. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The premises is very quiet. Easy to navigate to from the airport. I do wish there was a bit more signage from the airport exit.
The pool is nice and warm and the staff are friendly.
Stephanie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 20. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
shubin
17. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
it is very good!
shubin
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 23. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
hugh john
Mit dem Partner gereist
16. Mai 2024
Gut: Sauberkeit
Nice clean quiet
hugh john
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 20. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
Charleen
16. Mai 2024
Gut: Ausstattung
Yash at the desk was so sweet and professional! Great parking and service. Room temperature well controlled and decent decor! Good stay!
Charleen
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 20. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel's front desk supervisor Yash services, parking and decor to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
6/10 – Okay
Tania
Mit dem Partner gereist
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We purposely chose this hotel because we used to receive free parking for travel… but apparently that changed. We will be going across the street, because they do provide free parking and shuttle service.
We did not receive a free shuttle service. We had to get an Uber.
Tania
Aufenthalt von 1 Nacht im Mai 2024
Antwort von yash am 21. Mai 2024
Thank you for your feedback. I'm sorry to hear that our parking and shuttle services did not meet your expectations during your recent stay. We understand how important these amenities can be, especially for travelers.Please accept our apologies for any inconvenience this caused. We continuously review our policies and services to ensure they meet our guests' needs and preferences. Your feedback will be invaluable in these discussions.We hope you'll consider staying with us again in the future and give us a chance to provide a better experience.Best regards,Yash
6/10 – Okay
Shaun
12. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Shaun
Aufenthalt von 1 Nacht im Mai 2024
Antwort von yash am 21. Mai 2024
Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are sorry to hear that your experience did not fully meet your expectations, resulting in a 3 out of 5 rating.We understand your disappointment regarding the changes to our parking and shuttle services. We are currently reviewing our policies to better meet the needs of our guests. Your feedback about having to arrange an Uber is particularly helpful, and we will look into how we can improve this aspect of our service.We hope you will consider staying with us again in the future, allowing us the opportunity to provide a more seamless experience.
8/10 – Gut
Tonya
12. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean room and shuttle service
Tonya
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 13. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel's room and shuttle service to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Please let us know if there were any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
8/10 – Gut
Courtney, Calgary
Mit dem Partner gereist
11. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Courtney
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 13. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Please let us know if there were any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
6/10 – Okay
Alan
10. Mai 2024
Gut: Sauberkeit
Alan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 13. Mai 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input, as it helps us identify areas for improvement and enhance the overall guest experience. We are truly sorry to hear that your stay did not meet your expectations. Your feedback does not reflect the high standard of service we aim to provide to all our guests. Please accept our sincere apologies for any inconvenience or disappointment you may have experienced.We genuinely hope to have the pleasure of welcoming you back as our guest soon. Please let us know all the shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
8/10 – Gut
Albert
10. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Albert
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 13. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Please let us know if there were any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
William
7. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel
William
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 9. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
10/10 – Hervorragend
Barbara
Mit der Familie gereist
7. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was great except for limited Parking.
Barbara
Aufenthalt von 1 Nacht im Mai 2024
Antwort von yash am 8. Mai 2024
We're thrilled to hear that overall you had a great experience during your stay with us! Thank you for your positive feedback. We understand that limited parking can be frustrating, and we apologize for any inconvenience it caused you. Your satisfaction is important to us, and we'll certainly take your comments into consideration as we continue to improve our amenities and services. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We appreciate your understanding and hope to welcome you back for another enjoyable stay soon!
10/10 – Hervorragend
Susan
Mit der Familie gereist
7. Mai 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Service in dining room was not good, rude and dismissive
Susan
Aufenthalt von 1 Nacht im Mai 2024
Antwort von yash am 8. Mai 2024
We're deeply sorry to hear about your disappointing experience with the service in our dining room. Providing courteous and attentive service is paramount to us, and it's disheartening to learn that we fell short of meeting your expectations. Please accept our sincere apologies for any rudeness or dismissiveness you encountered. Your feedback is invaluable, and we take it seriously as we continuously strive to improve. We'll address this issue with our team to ensure that such incidents are not repeated in the future. If there's anything else we can do to make amends or if you'd like to discuss your experience further, please don't hesitate to reach out. We truly appreciate your feedback and hope to have the opportunity to restore your faith in our service on your next visit.
8/10 – Gut
Raelee
7. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick convenient
Raelee
Aufenthalt von 1 Nacht im Mai 2024
Antwort von yash am 8. Mai 2024
We're glad to hear that you found your stay quick and convenient! Providing efficient service and a hassle-free experience is important to us. If there's anything we can do to further enhance your convenience during future stays, please let us know. We appreciate your feedback and look forward to welcoming you back for another seamless visit!
10/10 – Hervorragend
Barrett
Mit der Familie gereist
6. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Place!
Barrett
Aufenthalt von 1 Nacht im Mai 2024
Antwort von yash am 8. Mai 2024
We're thrilled to hear that you enjoyed your time with us! Thank you for your kind words. We strive to create a great experience for all our guests, and we're delighted that we succeeded during your stay. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!
10/10 – Hervorragend
Erin
6. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Erin
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 10. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
10/10 – Hervorragend
Paul
Mit der Familie gereist
4. Mai 2024
Gut: Sauberkeit und Zustand der Unterkunft
Staff did not know how to program key card and had to walk us to our room
Paul
Aufenthalt von 1 Nacht im April 2024
Antwort von yash am 8. Mai 2024
We apologize for the inconvenience you experienced with the key card during your stay. It's unfortunate that there were technical issues with our key machine, but we're glad to hear that our staff was able to assist you promptly by walking you to your room. Your comfort and convenience are important to us, and we appreciate your understanding. We'll address the technical issues to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay.
10/10 – Hervorragend
TIM
4. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a very nice stay
TIM
Aufenthalt von 1 Nacht im Mai 2024
Antwort von yash am 8. Mai 2024
We're thrilled to hear that you had a very nice stay with us! Your satisfaction is our top priority, and we're delighted that you enjoyed your time with us. If there's anything specific that made your stay special or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!
10/10 – Hervorragend
Sheila
2. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Delicious food and excellent service in the dining room.
Sheila
Aufenthalt von 1 Nacht im Mai 2024
Antwort von AAGAM am 3. Mai 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel's restaurant to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
8/10 – Gut
Jennifer
Mit der Familie gereist
29. Apr. 2024
Gut: Ausstattung und Zustand der Unterkunft
It is clean and new…but mattress was lumpy and pool was cold…expected more from Hilton..
Jennifer
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 3. Mai 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input, as it helps us identify areas for improvement and enhance the overall guest experience. We are truly sorry to hear that your stay did not meet your expectations. Your experience does not reflect the high standard of service we aim to provide to all our guests. Please accept our sincere apologies for any inconvenience or disappointment you may have experienced.We have carefully reviewed your comments and will take appropriate steps to address the issues you raised. We genuinely hope to have the pleasure of welcoming you back as our guest soon. Please let us know all the shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
subin
29. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great
subin
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 3. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
10/10 – Hervorragend
Chris
28. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Chris
Aufenthalt von 2 Nächten im April 2024
Antwort von AAGAM am 3. Mai 2024
Thank you so much for taking the time to share 5/5 rating with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
4/10 – Schlecht
Morgan
28. Apr. 2024
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Morgan
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 3. Mai 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input, as it helps us identify areas for improvement and enhance the overall guest experience. We are truly sorry to hear that your stay did not meet your expectations. Your experience does not reflect the high standard of service we aim to provide to all our guests. Please accept our sincere apologies for any inconvenience or disappointment you may have experienced.We genuinely hope to have the pleasure of welcoming you back as our guest soon. Please let us know all the shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
6/10 – Okay
Terrance
28. Apr. 2024
Gut: Sauberkeit und Personal & Service
Terrance
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 3. Mai 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input, as it helps us identify areas for improvement and enhance the overall guest experience. We are truly sorry to hear that your stay did not meet your expectations. Your feedback does not reflect the high standard of service we aim to provide to all our guests. Please accept our sincere apologies for any inconvenience or disappointment you may have experienced.We genuinely hope to have the pleasure of welcoming you back as our guest soon. Please let us know all the shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
8/10 – Gut
kala
28. Apr. 2024
kala
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 20. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
Sandra
28. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was great, and had plug ins and usb ports by each bed, which is very convenient. The beds were very comfortable.
Sandra
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 3. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel's room to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
10/10 – Hervorragend
Linda
Mit dem Partner gereist
27. Apr. 2024
Convenient location to the airport after 23 hours of travel . We were able to have an early check in. The Cannery restaurant offered a varied menu selection and wine list. They also provide a take out service. Unfortunately it is not possible to take a bottle of wine up to your room. Perhaps related to the type of license .Great staff
Linda
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 3. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel's location, restaurant and staff to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
6/10 – Okay
John
26. Apr. 2024
John
Aufenthalt von 1 Nacht im April 2024
Antwort von yash am 21. Mai 2024
Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are sorry to hear that your experience did not fully meet your expectations, resulting in a 3 out of 5 rating.We understand your disappointment regarding the changes to our parking and shuttle services. We are currently reviewing our policies to better meet the needs of our guests. Your feedback about having to arrange an Uber is particularly helpful, and we will look into how we can improve this aspect of our service.We hope you will consider staying with us again in the future, allowing us the opportunity to provide a more seamless experience.
10/10 – Hervorragend
jason
26. Apr. 2024
jason
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 20. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests. Please let us know if you faced any shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
8/10 – Gut
Robert
Mit einer Gruppe gereist
25. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Four stars
Robert
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 3. Mai 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We will genuinely appreciate your input, as it helps us identify areas for improvement and enhance the overall guest experience. Your feedback does not reflect the high standard of service we aim to provide to all our guests. Please accept our sincere apologies for any inconvenience or disappointment you may have experienced.We genuinely hope to have the pleasure of welcoming you back as our guest soon. Please let us know all the shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
8/10 – Gut
Janet
25. Apr. 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
I could not find a handicap parking place so the staff parked my car for me
Janet
Aufenthalt von 1 Nacht im April 2024
Antwort von yash am 8. Mai 2024
Thank you for bringing this to our attention. We apologize for any inconvenience you experienced in finding a handicap parking place during your stay. We're glad our staff could assist you by parking your car. Your comfort and convenience are important to us, and we appreciate your understanding. We'll take note of your feedback and work to ensure better accessibility for all our guests in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more enjoyable stay.
10/10 – Hervorragend
Shannon
Mit der Familie gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to airport
Shannon
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 22. Apr. 2024
Thank you so much for taking the time to share your positive experience with us! It was our pleasure to have you as our guest, and we're delighted that you found our hotel's location to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
10/10 – Hervorragend
Neil Douglas
20. Apr. 2024
Neil Douglas
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 13. Mai 2024
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
8/10 – Gut
Blake
Mit dem Partner gereist
20. Apr. 2024
Gut: Ausstattung
The weekly parking and shuttle service
Blake
Aufenthalt von 1 Nacht im April 2024
Antwort von AAGAM am 21. Apr. 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel 's weekly parking and shuttle service to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
6/10 – Okay
John
Mit dem Partner gereist
17. Apr. 2024
No
John
Aufenthalt von 1 Nacht im April 2024
Antwort von AJ am 18. Apr. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. Please accept our sincere apologies for any inconvenience or disappointment you may have experienced.We genuinely hope to have the pleasure of welcoming you back as our guest soon. Please let us know all the shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
10/10 – Hervorragend
Jules
Mit der Familie und kleinen Kindern gereist
16. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The shuttle service to airport was great
Jules
Aufenthalt von 1 Nacht im April 2024
Antwort von AJ am 18. Apr. 2024
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. It was our pleasure to have you as our guest, and we're delighted that you found our hotel's shuttle service to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
8/10 – Gut
Barbara
15. Apr. 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Barbara
Aufenthalt von 1 Nacht im April 2024
Antwort von AJ am 18. Apr. 2024
Thank you so much for taking the time to share your positive experience with us! It was our pleasure to have you as our guest, and we're delighted that you found our hotel to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!
6/10 – Okay
Jeffrey
Mit einer Gruppe gereist
15. Apr. 2024
Gut: Personal & Service
nothing
Jeffrey
Aufenthalt von 1 Nacht im April 2024
Antwort von AJ am 18. Apr. 2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We genuinely appreciate your input, as it helps us identify areas for improvement and enhance the overall guest experience. Your experience does not reflect the high standard of service we aim to provide to all our guests. Please accept our sincere apologies for any inconvenience or disappointment you may have experienced.We genuinely hope to have the pleasure of welcoming you back as our guest soon.Please let us know all the shortcomings in your stay so that we can make your next stay better with us.Have a wonderful day!
8/10 – Gut
Debbie, Port Hope
Mit der Familie gereist
14. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly staff
Debbie
Aufenthalt von 1 Nacht im April 2024
Antwort von AJ am 18. Apr. 2024
Thank you so much for taking the time to share your positive experience with us! It was our pleasure to have you as our guest, and we're delighted that you found our hotel staff to your liking. We continuously strive to provide our guests with a memorable and comfortable stay, and your feedback is a great motivator for us.We look forward to welcoming you back to our hotel in the future. If you have any more feedback or suggestions for us, please don't hesitate to reach out. Your input helps us improve and create even better experiences for our guests.Have a wonderful day!