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Bewertungen von Malmaison Glasgow

4 out of 5
Malmaison Glasgow
278 West George St, Glasgow, Scotland

Bewertungen

8,6

Hervorragend

534 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
285 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
118 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
44 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
20 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Stefano

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gutes Hotel an guter Lage.
Sehr gutes Erstkasse-Hotel an guter und ruhiger Lage. Sehr schöne Zimmer, gutes Frühstück.
Aufenthalt von 1 Nacht im März 2020
Antwort von Team Mal am 7. März 2020
Dear Stefano, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards,

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Februar 2020
Antwort von Chris am 21. Feb. 2020
Dear Anonymous, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Chris am 2. Nov. 2019
Dear Anonymous, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2019
Antwort von Chris am 28. Juli 2019
Dear Anonymous, Thank you for taking the time to review our hotel. We look forward to welcoming you back again in the near future. Best Regards, Team Mal

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr schöne Zimmer. Das Personal war professionell. Das Frühstück hätte für den Preis besser sein müssen.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Chris am 28. Juli 2019
Dear Anonymous, Thank you for taking the time to review our hotel. We look forward to welcoming you back again in the near future. Best Regards, Team Mal

10/10 – Hervorragend

Franziska

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juni 2019
Antwort von Chris am 2. Juli 2019
Dear Franziska, Thank you for taking the time to review our hotel. We are delighted you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal

10/10 – Hervorragend

E

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Geschmackvoll eingerichtetes Hotel im Zentrum von Glasgow. Das Restaurant ist ebenfalls empfehlenswert! Sehr gutes Frühstück.
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Chris am 11. Jan. 2019
Dear E, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your visit & hope to welcome you again soon. Best Regards, Team Mal

6/10 – Okay

Mami, Darmstadt

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
viel Design wenig praktisch
Das Hotel ist schön, das Zimmer geräumig. Super schönes Bad. Im Doppezimmer nur ein Stuhl, Schrank unbenutzbar, weil viel Zubehör (Bügeleisen, Hosenbügler, Wasserkocher, Teezubehör) darin verstaut ist. Ein Spiegel im Bad, wo man aber in UK keinen Fön benutzen darf, hilft wenig. Das Hotel liegt in einer Bürogegend. Die Straßen sind unglaublich laut.
Aufenthalt von 3 Nächten im August 2018
Antwort von Chris am 27. Aug. 2018
Dear Mami, Thank you for taking the time to review our hotel. It was nice to hear you liked our hotel & that your bedroom was nice and spacious. I'm sorry to hear you suffered from some noise disruption. We do have a Duty Manager on shift 24/7 who is contactable via reception & they would be able to help resolve any issues for you should they arise. Please feel free to do so in future. I hope we are able to welcome you back soon. Best Regards, Chris

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wunderbares Hotel, absolut stylisch
Sehr freundliches Personal, sehr gute Küche, hundefreundlich! Sehr ansprechend im Design Empfang, Lobby, Zimmer jedes Detail mit sehr viel Liebe von A bis Z 👍👍👍👍👍
Aufenthalt von 1 Nacht im Mai 2018
Antwort von Chris am 20. Mai 2018
Dear Anonymous, Thank you for taking the time to review our hotel. It's fantastic to hear you had such an enjoyable stay. I'm pleased that you were a fan of the design of the hotel & that the food was good. It is great that the staff were very friendly, we take great passion in the product we deliver so I'm delighted this came across throughout your stay. I hope we are able to welcome you back soon. Kind Regards, Chris

2/10 – Ungenügend

Micky , Frankreich

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr lautes Stadthotel... den Preis nicht wert!
Wir hatten ein Zimmer am Aufzug, habe bis 4 Uhr nachts kein Auge zu gemacht, da alle spät heimkommer und betrunkenen den Aufzug in ihre Zimmer genommen haben. Zimmer klein, dunkel und abgewohnt. Nach nächtlicher Beschwerde über den Lärmzustand durften wir umziehen im ein Zimmer wo es keine Möglichkeit gibt das Fenster zu öffnen. Die Nacht war stickig und heiß. Ich kann das Hotel nicht weiter empfehlen.
Aufenthalt von 2 Nächten im April 2018
Antwort von Chris am 21. Apr. 2018
Dear Micky, Thank you for taking the time to review your visit. It saddens us to hear that you did not enjoy your time with us as a result of your sleep being disrupted on both nights you were with us. Where as sometimes there is little we can do with noisy guests in the corridor until we aware of the disturbance they are causing, it is frustrating to hear that after we were able to accommodate a move for you that the humidity of the new room also led to difficulties sleeping. I hope we are able to welcome you back in the future for a more enjoyable stay. Kind Regards, Chris

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
schönes boutique Hotel in zentraler Lage
Klasse Aufenthalt, schönes Zimmer, coole Bar und klasse Frühstück. Einziges Manko war, dass es keine Regenschirme zum Ausleihen gab. Schade in Schottland...

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best Hotel in Glasgow. Food is always amazing and the scrambled egg is out of the world
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Mal am 18. Mai 2024
Dear Ian,Thank you for taking the time to leave a wonderful review! We are thrilled to hear your kind words, and I will pass on your lovely comment about the scrambled eggs to our Kitchen team! We look forward to welcoming you again, Kind regardsTeam Mal

10/10 – Hervorragend

Ilaria

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I've stayed at the Malmaison Glasgow more than once and the staff is always lovely and friendly! I always have a great experience!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Mal am 18. Mai 2024
Dear Ilaria,Thank you for taking the time to leave such a lovely review. We are thrilled to hear you enjoy your time with us at Mal Glasgow to keep coming back! We hope to see you again soon.Kind regards,Team Mal

10/10 – Hervorragend

Swati

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Enjoyed our stay here. Rooms were clean and well appointed. Staff were really friendly and accommodating
Aufenthalt von 3 Nächten im April 2024
Antwort von Team Mal am 14. Apr. 2024
Thank you for taking the time to leave your review.We're pleased to hear that you enjoyed staying here & hope to see you again soon.

8/10 – Gut

Matthew

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
While it's not as close to the campus of the University as we would have liked, it was a short uber ride away. It was clean and comfortable and the staff were all very lovely and helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal am 1. Apr. 2024
Hi Matthew,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

8/10 – Gut

Carrie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel with exceptional staff. We were delighted to have breakfast added complimentary which was unexpected and delicious. The only area for improvement was in the room where I would have liked a mirror at the vanity to style hair and put on makeup. Otherwise a nice central hotel for a stay in Glasgow.
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal am 29. März 2024
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again.

10/10 – Hervorragend

Alison

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were amazing. Very accommodating
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal am 27. März 2024
Thank you for taking the time to leave a review. We are glad to hear you enjoyed your time here and we hope to see you again soon!

10/10 – Hervorragend

Carol

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Funky very friendly hotel. Amazing choice for breakfast. Would recommend and will be using again. Thank you
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal am 27. März 2024
Thank you for taking the time to leave a review, Carol! We are glad to hear you enjoyed your time here with us and we hope to see you again soon.

10/10 – Hervorragend

Olivia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely clean room, would stay again!
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Mal am 4. März 2024
Dear Olivia thank you for taking the time to leave a wonderful review, we do hope to see you again in the future!Kind regards

10/10 – Hervorragend

Abi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely staff and lovely atmosphere will definitely be returning:)
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Mal am 20. Feb. 2024
Dear Abi thank you for taking the time to leave a review, we do look forward to seeing you again soon!Kind regards

6/10 – Okay

Mathew

Mit dem Partner gereist
Gut: Personal & Service
Poor value for the price, room smelled like sewer. Building was loud.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Team Mal am 20. Feb. 2024
Dear Mathew thank you for taking the time to leave a review, I have passed on your comments to our Engineering team to look into. Kind regards

10/10 – Hervorragend

Donald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Thoroughly enjoy our stay at this hotel, staff very helpful and friendly.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Mal am 20. Feb. 2024
Dear Donald thank you for taking the time to leave a wonderful review, we do hope to see you again soon!Kind regards

8/10 – Gut

Hamish

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Team Mal am 7. Feb. 2024
Dear Hamish thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

8/10 – Gut

Simon

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Mal am 7. Feb. 2024
Dear Simon thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

6/10 – Okay

graham

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Team Mal am 7. Feb. 2024
Dear Graham thank you for taking the time to leave a review! we do hope to see you again soon, Kind regards

6/10 – Okay

Cheryl

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal am 26. Jan. 2024
Thank you for taking the time to leave your review.

10/10 – Hervorragend

Paul

Aufenthalt von 4 Nächten im Januar 2024
Antwort von Team Mal am 26. Jan. 2024
Thank you for taking the time to leave your review.

6/10 – Okay

Bazza

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Mal am 10. Jan. 2024
Thank you for taking the time to leave your review.

6/10 – Okay

Fiona, london

Gut: Personal & Service
Lovely staff, quiet location and good soundproofing. Room was a bit old and a few things could be reviewed by hotel, very old radiator, bath plug doesn’t fit well and king size bed not fitted together well enough so could feel the join down the middle. Otherwise good value for money and bar, staff and food were very good.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 10. Jan. 2024
Thank you for taking the time to leave your review.Your feedback has been passed on.

10/10 – Hervorragend

Gavin

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 7. Feb. 2024
Dear Gavin you for taking the time to leave a review! we do hope to see you again soon, Kind regards

10/10 – Hervorragend

Katie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel. Friendly staff Lovely room
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 31. Dez. 2023
Hi Katie,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

10/10 – Hervorragend

Thomas

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 26. Jan. 2024
Thank you for taking the time to leave your review.

10/10 – Hervorragend

Elizabeth

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Needed
Amazing
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 31. Dez. 2023
Hi Elizabeth,Thank you for taking the time to leave your review.We're happy to hear you had an amazing stay with us & hope to see you again soon!

8/10 – Gut

Lisa

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Ok, lacking in festive cheer!
A bit a little disorganised. Not enough towels for everyone and the extra bed for our son was overlooked so added in once we arrived. Staff polite and pleasant, Cara at breakfast stood out though as she actually appeared to be enjoying herself, not just working! The room was lovely with a seating area and mezzanine bedroom but a little grubby with lots of stains on the sofas. Also, the a/c panel is super bright and right next to the bed making for a very disturbed nights sleep. The shower was hot/cold/hot/cold. We did report it so hopefully it's fixed for the next guests! Overall, it was a nice break but there was no festive fun or "oomph" about the hotel; nothing to make their guests feel special.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 31. Dez. 2023
Hi Lisa,Thank you for taking the time to leave your review.Your feedback has been passed on & we will look in to ways to better communication with Hotels.com regarding extra beds and cots.

10/10 – Hervorragend

Lesley

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 26. Jan. 2024
Thank you for taking the time to leave your review.

10/10 – Hervorragend

Emma

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent, great staff and a lovely room
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 31. Dez. 2023
Hi Emma,Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & hope to see you again soon.

2/10 – Ungenügend

James

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The room was extremely warm with no means of cooling off. No sleep all night will never stop again at this hotel
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 20. Dez. 2023
Dear James, all rooms are provided with fans in the cupboards and of course our front desk is manned 24 hours, any issue can be raised with the desk to help then and there. Kind regards

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Comfortable, clean, convenient, but more manners.
Some staff were lovely. One gentleman brought a bed with treats for my dog and was very kind. The rooms were clean, and the bar was friendly and the bar staff were very professional. Unfortunately one receptionist was unprofessional and quite unfriendly during both check-in and check-out, and overall quite unpleasant and unhelpful which was quite bizarre. Would recommend for work trips as the beds are very comfortable and the location is convenient. Glasgow is famous for being a friendly city and the rest of the staff were so lovely, but maybe younger staff could do with a little bit of training in manners because I found interactions with one staff member to be inexplicably cold and difficult which was not the end of the world, but was really quite unpleasant and odd.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 20. Dez. 2023
Dear guest, thank you for providing feedback regarding your stay. I will pass on your experience to our front office manager to look into and we do hope you stay with us again to re affirm a positive experience at Malmaison GlasgowKind regards

8/10 – Gut

Mustapha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 20. Dez. 2023
Dear Mustapha thank you for taking the time to leave a review, we do hope to see you again soon. Kind regards

10/10 – Hervorragend

Steven

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 20. Dez. 2023
Dear Steven, thank you for taking the time to leave us a review, we do hope to see you again soon. Kind regards

6/10 – Okay

D

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
My first ever stay at the hotel
The hotel put me in a room that the whole floor boards under the carpet made noises. The tv channels did not work, the water floor in the taps was poor and the lamp needed a new bulb. I was extremely disappointed as the room cost £209. The good thing they did refund some of the cost of the room.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 9. Dez. 2023
Thank you for taking the time to leave your review.Your feedback has been passed on to our Maintenance Team.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really nice hotel, first class staff
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Mal am 5. Dez. 2023
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay.

10/10 – Hervorragend

W A

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent decor, very nice unique interiors. Bedroom well equiped.
Aufenthalt von 1 Nacht im November 2023
Antwort von Team Mal am 30. Nov. 2023
Thank you for taking the time to leave your review.We're happy to hear you liked our design & hope to see you again soon!

10/10 – Hervorragend

Nigel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good hotel. Friendly staff. Would recommend
Aufenthalt von 2 Nächten im November 2023
Antwort von Team Mal am 30. Nov. 2023
Thank you for taking the time to leave your review.We're happy to hear you enjoyed your stay & that you'd recommend us!Hope to see you again soon!

10/10 – Hervorragend

Katherine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely spot close to city centre. Convenient location and easily accessible from M8. Parking was expensive and not the most convenient.
Aufenthalt von 2 Nächten im November 2023
Antwort von Team Mal am 30. Nov. 2023
Thank you for taking the time to leave your review.Your feedback has been passed on.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Team Mal am 18. Nov. 2023
Thank you for taking the time to leave your review.We're happy to see you enjoyed your stay.

8/10 – Gut

Lisa

Aufenthalt von 1 Nacht im November 2023
Antwort von Team Mal am 12. Nov. 2023
Thank you for taking the time to leave your review.

10/10 – Hervorragend

Emma

Aufenthalt von 2 Nächten im November 2023
Antwort von Team Mal am 12. Nov. 2023
Dear Emma thank you for leaving a great score. We do hope to see you again in the future. Kind regards

2/10 – Ungenügend

Mark

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Hotel is not properly sound-proofed
Stay here at your peril. Unless you are very hard of hearing there is a good chance you will have a dreadful stay. I was initially booked into room 120, which is in a corridor of ‘junior suite’ rooms directly above reception that, oddly, is only accessible up a flight of stairs. The squeaking of floor boards started in the corridor. And then into into the room. And then I heard the people in the room next door squeaking around their room. And then the people in the room on the other side squeaked around their room. Literally every step. It was unreal. The entire floor of rooms was one big interconnected squeak-fest. I have no idea what is wrong with that floor (old converted building?) but I am shocked that a brand like Malmaison has the nerve to sell any of the rooms in that corridor. The receptionist was pleasant when I asked to change the room (let’s just say she didn’t seem surprised when I mentioned floorboards). Room 452 was in a more modern wing of the hotel and at least had a solid, quiet floor. But then I heard coughs and sneezes from next door and the room was close enough to the lift to hear the announcement every time the lift doors opened. There were other issues: hand basin didn’t clear water quickly;all the hot taps had bizarre signs warning of extremely hot water; no plugs by the bedside to charge phones; tired decor. The staff were pleasant and I don’t enjoy leaving a review like this but people deserve to know how significantly below par this property is.
Aufenthalt von 1 Nacht im November 2023
Antwort von Team Mal am 12. Nov. 2023
Dear Mark thank you for taking the time to leave a review. I have passed on your comments to our FOH team who are reviewing this and will be in touch with you. Kind regards

6/10 – Okay

Daniel

Aufenthalt von 1 Nacht im November 2023
Antwort von Team Mal am 12. Nov. 2023
Dear Daniel thank you for taking the time to leave a review, We do hope to see you again soon. Kind regards