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118 von insgesamt 470 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
118
187 von insgesamt 470 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
187
106 von insgesamt 470 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
106
39 von insgesamt 470 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
39
20 von insgesamt 470 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
20
7,8/10
Sauberkeit
8,0/10
Personal & Service
7,0/10
Ausstattung
6,8/10
Zustand der Unterkunft
7,2/10
Umweltfreundlichkeit
Bewertungen
6/10 – Okay
Boris, Spittal an der Drau
Geschäftlich gereist
26. März 2024
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I would discripe this location rather as Motel. Check in with the key in a save because of no front desk. No Breakfast. No Service
Boris
Aufenthalt von 1 Nacht im März 2024
Antwort von Janette Spencer - Front Office Manager am 27. März 2024
Thank you for taking the team to provide feedback. Our front desk closes nightly as not maned 24 hours but a duty manager onsite is available for all after hours assistance who can also give access codes if mobile numbers are not provided to send sms details. Cotton Mill is located in the courtyard which opens at 5am and our guests can charge back. We have a coffee shop which will be opening soon for in house guests adjoining to the hotel. I am sorry to hear that no service was provided to you.
10/10 – Hervorragend
Kathleen, Hurlstone Park
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to restaurants and supermarkets, as well as some smaller cafes, there were plenty of dining options around the hotel. There was also plenty of parking. The rooms were large and modern and very comfortable. It was good value for money considering the standard of the hotel and the location.
Kathleen
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Janette Spencer - Front Office Manager am 15. Mai 2024
Thank for taking the time to provide feedback and comments with regards to your recent stay.We look forward to you staying again with us.Regards,
10/10 – Hervorragend
Melissa
8. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Melissa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Janette Spencer - Front Office Manager am 13. Mai 2024
Thank you for providing a 5/5 rating with regards to your recent stay. We look forward to you staying with us again in the future. Regards,
8/10 – Gut
Daniel
21. Jan. 2024
Gut: Personal & Service und Ausstattung
The smart tv was definitely a suprise!
Daniel
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Janette Spencer - Front Office Manager am 21. Jan. 2024
Thank for providing a rating and comment with regards to your recent stay.
6/10 – Okay
Ronson
12. Jan. 2024
Ronson
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Janette Spencer - Front Office Manager am 21. Jan. 2024
Thank for providing a rating with regards to your recent stay.
8/10 – Gut
Dennis
12. Jan. 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Dennis
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Janette Spencer - Front Office Manager am 21. Jan. 2024
Thank for providing a rating with regards to your recent stay.
8/10 – Gut
Natalia
9. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The Hotel is great in a very good location although there is not much to do in Gladstone Shane because it could be great if the town had more to offer. Nothing l open on weekends just a couple of places to eat on the main strip, would not spend more than a night here
Natalia
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Janette Spencer - Front Office Manager am 10. Jan. 2024
Thank you for taking the time to provide feedback with regards to your recent stay. During the festive time a lot of businesses choose to close and take a break. On arrival we provide a welcome letter with the trading times of restaurants within the hotel area.
10/10 – Hervorragend
Peter, Forest Glen
Mit dem Partner gereist
7. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location and great pool..
Peter
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Janette Spencer - Front Office Manager am 10. Jan. 2024
Thank you for taking the time to provide feedback with regards to your recent stay and giving a 5/5 rating.We look forward to you staying again with us.
6/10 – Okay
Dale
Mit dem Partner gereist
6. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Neat tidy and comfortable quite central however a little noisy at times
Dale
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Regards, Janette Spencer - Front Office Manager am 10. Jan. 2024
Thank you for taking the time to provide feedback with regards to your recent stay. Holiday time can be when families travel with children that can become noisy at times. Please always report this reception during your stay.
10/10 – Hervorragend
Senay
Mit der Familie gereist
11. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night Layover
We were travelling through and decided to stop in Gladstone last minute.
The room have very well presented and clean. Looks to be recently renovated.
Thanks
Senay
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Janette Spencer - Front Office Manager am 8. Jan. 2024
Thank you for taking the time of provide feedback. The hotel has just renovated the 4 x floors of guest rooms and soon will do the foyer and public toilets.
10/10 – Hervorragend
chris
Mit dem Partner gereist
26. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms have been recently refurbished- very modern and tasteful
chris
Aufenthalt von 1 Nacht im November 2023
Antwort von Janette Spencer - Front Office Manager am 8. Jan. 2024
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel has been renovating all hotel levels and next will be the foyer and public toilets.
8/10 – Gut
Lisa
13. Nov. 2023
Lisa
Aufenthalt von 1 Nacht im November 2023
Antwort von Janette Spencer - Front Office Manager am 8. Jan. 2024
Thank you for taking the time to provide a rating with regards to your recent stay.
10/10 – Hervorragend
Kerry
28. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Kerry
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Janette Spencer - Front Office Manager am 27. Nov. 2023
Thank you for providing a 5/5 rating with regards to your recent stay.
8/10 – Gut
Hong
Geschäftlich gereist
21. Okt. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Will come back next trip.
The carpet is dated and should be replaced.
The rest of the hotel are great
Hong
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Janette Spencer - Front Office Manager am 23. Okt. 2023
Thank you for taking the time to provide feedback. The hotel is currently under refurbishment with levels 1-3 completed and level 4 underway. Very exciting times ahead for the property.
10/10 – Hervorragend
Christian
20. Okt. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Christian
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Janette Spencer - Front Office Manager am 23. Okt. 2023
Thank you for giving a 5/5 rating with regards to your recent stay. We look forward to you staying with us again in the future.
4/10 – Schlecht
Dan
11. Okt. 2023
Dan
Aufenthalt von 1 Nacht im September 2023
Antwort von Janette Spencer - Front Office Manager am 27. Nov. 2023
Thank you for taking the time to provide a rating. Sorry to see it was only a 2/5. I hope you do stay with us in the future.
8/10 – Gut
John
Mit der Familie und kleinen Kindern gereist
1. Okt. 2023
Gut: Sauberkeit, Personal & Service und Ausstattung
For the price. Very good hotel!
John
Aufenthalt von 2 Nächten im September 2023
Antwort von Janette Spencer - Front Office Manager am 3. Okt. 2023
Thank you for taking time to provide feedback with regards to your recent stay. We look forward to you staying again in the future.
10/10 – Hervorragend
Robyn
Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
10. Sept. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have now stayed here 2 years in a row for an event. The staff are always soo helpful and happy!!! They go above and beyond helping you find everything you need and is always a delight to deal with!!!!
Robyn
Aufenthalt von 2 Nächten im September 2023
Antwort von Janette Spencer - Front Office Manager am 21. Sept. 2023
Thank you for taking the time to provide feedback and giving a 5/5 review. I will pass on your comments to the staff.We look forward to you staying with us again in the future.
8/10 – Gut
Lisa
Geschäftlich gereist
6. Sept. 2023
Gut: Ausstattung
Rooms need updating otherwise a pleasant stay.
Lisa
Aufenthalt von 1 Nacht im September 2023
Antwort von Janette Spencer - Front Office Manager am 21. Sept. 2023
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel is currently under refurbishment with level 4 next to be completed.We look forward to you staying with us again in the future.
10/10 – Hervorragend
Dan
27. Aug. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice big carpark area out the back for larger vehicles.
Dan
Aufenthalt von 1 Nacht im August 2023
Antwort von Janette Spencer - Front Office Manager am 28. Aug. 2023
Thank you for taking the time to provide feedback.We look forward to you staying with us again in the future.Regards,
8/10 – Gut
Garry
27. Aug. 2023
Garry
Aufenthalt von 1 Nacht im August 2023
Antwort von Janette Spencer - Front Office Manager am 21. Sept. 2023
Thank you for taking the time to provide a star rating in regards to your recent stay.We look forward to you staying with us again in the future.
10/10 – Hervorragend
Bart
Mit der Familie gereist
26. Aug. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our Twin rooms with nice large beds. Despite a lot of reviews, hotel looks good to us!!
Bart
Aufenthalt von 1 Nacht im August 2023
Antwort von Janette Spencer - Front Office Manager am 21. Sept. 2023
Thank you for taking the time to provide feedback and giving a 5/5 review.We look forward to you staying with us again in the future.
2/10 – Ungenügend
Angela
Mit dem Partner gereist
30. Juli 2023
Verbesserungswürdig: Sauberkeit und Personal & Service
No house keeping on the weekend, noisy cleaning staff (cleaning up after a water leak), broken air condition/ heater, bed sunk in the middle, carpet a bit sticky.
Angela
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Janette Spencer - Front Office Manager am 30. Juli 2023
Thank you for taking the time to provide feedback with regards to your recent stay. The property did experience a large water leak in which staff tried their hardest to keep noise to a minimal but hours was spent cleaning the water and using a machine to extract the water to avoid further damage. I have passed on your other comments to maintenance to investigate.
10/10 – Hervorragend
Joel
Mit der Familie gereist
24. Juli 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice and clean place, with very friendly and helpful staff
Joel
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Janette Spencer - Front Office Manager am 25. Juli 2023
Thank you for taking the time to provide feedback. We look forward to your staying again soon.
10/10 – Hervorragend
Helen
20. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely friendly staff at the reception. Easy to check in, nice restaurant in the lobby. A very pleasant over night stay.
Helen
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Janette Spencer - Front Office Manager am 21. Juli 2023
Thank you for taking the time to provide feedback with regards to your recent stay. I will pass on your comments to the front office team. We look forward to you staying with us in the future.
8/10 – Gut
Dana
10. Juli 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dana
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Janette Spencer - Front Office Manager am 10. Juli 2023
Thank you taking the time to provide a rating with regards your recent stay.
8/10 – Gut
Milinda
Mit der Familie gereist
6. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean
Milinda
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Janette Spencer - Front Office Manager am 7. Juli 2023
Thank you for taking the time to provide a rating with regards to your recent stay
8/10 – Gut
Robert
28. Mai 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Exactly what i needed for the night. The room was recently refurbished and it looks nice. The carpet appeared dated and didn't match the renovation; however, overall i was pleasantly surprised
Robert
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Janette Spencer - Front Office Manager am 30. Mai 2023
Thank you for taking the time to provide feedback. We look forward to you staying with us again soon.
10/10 – Hervorragend
Debbie, Ashburton
5. Mai 2023
Debbie
Aufenthalt von 1 Nacht im April 2023
Antwort von Janette Spencer - Front Office Manager am 30. Mai 2023
Thank you for providing a 5/5 rating
10/10 – Hervorragend
Jillian
Mit der Familie gereist
16. Apr. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely rooms. Nicely furnished. Everything in the room you could need such as a desk and chair and separate comfortable reading chair. Mini bar, kettle, iron and ironing board. Nice products in the bathroom by the ‘Thank You’ brand. Staff were pleasant and efficient. Close to cafes and restaurants. We stayed over the Easter long weekend and then again the following weekend. The in-house restaurant was not open at all over the Easter weekend or for breakfast at all. Would highly recommend.
Jillian
Aufenthalt von 2 Nächten im April 2023
Antwort von Janette Spencer - Front Office Manager am 20. Apr. 2023
Thank you for taking the time to provide a 5/5 star review with regards to your recent stay. The restaurant within the establishment is privately owned and they do not open on public holidays or Sunday. The hotel is undertaking a renovation currently with very exciting times ahead for the property. We look forward to the next time you stay with us.
10/10 – Hervorragend
Chanelle
8. Apr. 2023
Chanelle
Aufenthalt von 1 Nacht im April 2023
Antwort von Janette Spencer - Front Office Manager am 30. Apr. 2023
Thank you for providing a 5/5 rating with regards to your recent stay. We look forward to you staying again in the future.
8/10 – Gut
Jim
Mit dem Partner gereist
26. März 2023
Gut: Sauberkeit und Personal & Service
The name of the hotel was confusing to taxi drivers and made it hard to google and find it.
Staff was really friendly and helpful.
The building could do with an update.
Jim
Aufenthalt von 1 Nacht im März 2023
Antwort von Janette Spencer - Front Office Manager am 28. März 2023
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel is undertaking a major refurbishment at this present time and with the rebranding final signage will be done soon.We look forward to you staying with us again soon.
10/10 – Hervorragend
Bronwyn
16. März 2023
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were really helpful. The room was comfortable and clean with everything you need. I would stay again.
Bronwyn
Aufenthalt von 1 Nacht im März 2023
Antwort von Janette Spencer - Front Office Manager am 28. März 2023
Thank you for taking the time to provide feedback with regards to your recent stay. We look forward to you staying with us again soon.
8/10 – Gut
Lisa
9. März 2023
Gut: Sauberkeit und Personal & Service
Lisa
Aufenthalt von 1 Nacht im März 2023
Antwort von Janette Spencer - Front Office Manager am 20. Apr. 2023
Thank you for taking the time to provide a rating with regards to your recent stay. We look forward to you staying with us again soon.
10/10 – Hervorragend
Trixie
Mit dem Partner gereist
4. März 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We loved everything about the place. Well located. Great bed. Great shower
Trixie
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Megan Reception am 5. März 2023
We are glad that you enjoyed your stay. Thanks, and we hope to see you again soon.
10/10 – Hervorragend
Rowan
Mit dem Partner gereist
4. März 2023
Gut: Sauberkeit und Personal & Service
Excellent value for money. Convenient & safe. Downtown position.
Rowan
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Megan Reception am 5. März 2023
We are glad that you enjoyed your stay. Thanks, and we hope to see you again soon.
10/10 – Hervorragend
wayne
Mit der Familie und kleinen Kindern gereist
20. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thai restaurant next door, and cafes across the road
wayne
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Megan Reception am 5. März 2023
We are glad that you enjoyed your stay. Thanks, and we hope to see you again soon.
10/10 – Hervorragend
Paul, Hamburg
10. Feb. 2023
Paul
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Janette Spencer - Front Office Manager am 28. März 2023
Thank you for taking the time to provide a 5/5 rating with regards to your recent stay. We look forward to you staying with us again soon.
10/10 – Hervorragend
Kurt
Geschäftlich gereist
7. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Freshly renovated bathroom, huge smart TV, new air con , great restaurant, free parking and friendly staff.
Kurt
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Janette Spencer - Front Office Manager am 8. Feb. 2023
Thank you for taking the time to provide feedback with regards to your recent stay. The hotel is currently undergoing a major refurbish of all guests room which is extremely exciting for the property. We look forward to you staying with us again soon.
8/10 – Gut
Cindy
Mit der Familie gereist
2. Feb. 2023
Gut: Sauberkeit und Personal & Service
Was in great location close to everything. Staff were very friendly and helpful.
Could do with a upgrade, especially bathroom. Was disappointed that there wasnt a choice to get breakfast at hotel.
Cindy
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Janette Spencer - Front Office Manager am 7. Feb. 2023
Thank you for taking the time to provide feedback regarding your recent stay. The hotel is currently undertaking a major refurbishment which includes the guest bathrooms.
10/10 – Hervorragend
Simon
Geschäftlich gereist
1. Feb. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, always friendly and looking to assist, I had one of the rooms with a new bathroom, a big improvement and great to see their renovation underway.
Simon
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Janette Spencer - Front Office Manager am 7. Feb. 2023
Thank you for taking the time to provide feedback regarding your recent stay.Very exciting times ahead with the property and yes the refurbishment is well underway and the bathrooms look amazing. We look forward to your next stay with us.
6/10 – Okay
Keith
16. Jan. 2023
Keith
10/10 – Hervorragend
Vance
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
10. Jan. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location excellent room. Swimming pool was closed for maintenance.
Vance
Antwort von Janette Spencer - Front Office Manager am 1. Feb. 2023
Thank you for taking the time to provide feedback.The hotel is undertaking a major refurbishment with our rebranding which did include the pool being painted.
10/10 – Hervorragend
Luke
Geschäftlich gereist
6. Jan. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location with great staff good food options in area.
Luke
Antwort von Janette Spencer - Front Office Manager am 1. Feb. 2023
Thank you for taking the time to provide feedback.We look forward to your staying with us again in the future.
8/10 – Gut
Andrew
Mit der Familie gereist
29. Dez. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location, quiet and value for money
Andrew
Antwort von Janette Spencer - Front Office Manager am 1. Feb. 2023
Thank you for taking the time to provide feedback.We look forward to you staying with us again soon.
8/10 – Gut
Allan
Mit der Familie gereist
21. Dez. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room stuffy. Fridge too small. No microwave
Allan
Antwort von Janette Spencer - Front Office Manager am 1. Feb. 2023
Thank you for taking the time to provide feedback.All rooms have a mini bar size fridge in room. Next time you stay enquire about the studio apartments located adjacent across from the main building which have microwave, frypan & hotplate.
2/10 – Ungenügend
Michael
15. Nov. 2022
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
I paid extra for what I expected security parking, not available not even security cameras over the parking area. Shower had to climb into a bath to shower, very old and tired rooms no breakfast available, the parking and breakfast should have been available on the web site. This hotel is obviously setup for FIFO. AGAIN IF THATS ON THE WEB I CAN DECIDE. it’s not for travellers.
Michael
Aufenthalt von 1 Nacht im November 2022
Antwort von Janette Spencer - Front Office Manager am 16. Nov. 2022
Thank you for taking the time to provide feedback. The hotel is currently undertaking a refurbishment which includes walk in bathrooms in all guest rooms. The hotel carpark is a part of a strata title in which the body corporate owns and they lease the undercover parking spaces. Located at the front of the property is a coffee shop with a chargeback facility open from 5.30am for our guests. This information is on our welcome letter provided to all guests on arrival.
8/10 – Gut
Jenny
Mit der Familie und kleinen Kindern gereist
13. Nov. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was great price for over night stay.
Jenny
Aufenthalt von 1 Nacht im November 2022
Antwort von Janette Spencer - Front Office Manager am 16. Nov. 2022
Thank you for taking time to provide feedback with regards to your recent stay.
6/10 – Okay
Harvey
Mit dem Partner gereist
4. Okt. 2022
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It’s a bit run down, the room carpet is no so present. But the bed is very comfortable.
Harvey
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Janette Spencer - Front Office Manager am 16. Nov. 2022
Thank you for taking time to provide feedback with regards to your recent stay. Our hotel is currently doing a refurbishment which will be very exciting once completed.
6/10 – Okay
Carl
Mit der Familie gereist
3. Okt. 2022
Gut: Personal & Service
The room was nice but the building is dated. Only 1 lift working and slow.
Carl
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Janette Spencer - Front Office Manager am 16. Nov. 2022
Thank you for taking the time to provide feedback.The hotel is currently undertaking a refurbishment which will be very exciting once completed.