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Bewertungen von Ramada by Wyndham Jacksons Point

3.5 out of 5
Ramada by Wyndham Jacksons Point
49 Lorne Street, Jacksons Point, Georgina, ON

Bewertungen

7,6

Gut

244 von insgesamt 746 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
230 von insgesamt 746 Gästebewertungen haben eine Bewertung von 8 - Gut" "
143 von insgesamt 746 Gästebewertungen haben eine Bewertung von 6 - Okay" "
66 von insgesamt 746 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
63 von insgesamt 746 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,2/10

Personal & Service

7,2/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolle Lage
Das Hotel ist frisch renoviert und sehr modern und hat eine superschöne Lage direkt am See.
Aufenthalt von 1 Nacht im Juli 2017

10/10 – Hervorragend

Bed

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
The staff are very friendly and helpful. Dinner options at the restaurant is limited but they're all very good.Spa services also available onsite...it was a relaxing stay...
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Frankie am 25. Mai 2024
Hello Bed, thanks for your recent stay with us. I look forward to seeing you in your next visit.CheersFrankie

10/10 – Hervorragend

Nicole

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Frankie am 22. Mai 2024
Morning Nicole, thanks for your recent stay with us, I look forward to welcoming you in next visit.Cheers Frankie

6/10 – Okay

braiden

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Poor cell reception and dirty room
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Frankie am 21. Mai 2024
Morning Braiden Well received your messages. Pool Cell reception. indeed, this is a common issue in Jackson's Point. The issue has had sent to City Office for attention.In terms of dirty room. my colleague mention to me and has changed the dirty towel immediately, also I left a handwritten message under your door because the DND sign was on however didn't get a chance to speak with you in person even your departure in next day. Anyway, the guest profile has updated in order to alert in your next visit. Best Regards,Frankie

10/10 – Hervorragend

Sandra

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Frankie am 21. Mai 2024
Hello Sandra, thanks for your great comment. My colleagues and I are tried hard to provide service to our guests with good hospitality experience. We look forward to welcoming you in your next visit.Frankie

8/10 – Gut

Kate

Aufenthalt von 1 Nacht im April 2024
Antwort von Frankie am 16. Mai 2024
Morning Kate, thanks for your recent stay with us. I look forward to seeing you in your next visit. Frankie

8/10 – Gut

Gordon

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Frankie am 15. Mai 2024
Hello Gordon,Thanks for your recent stay with us, I look forward to seeing you again.Frankie

6/10 – Okay

Ryan

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I found that the rooms were dated and needing improvements staff in kitchen were fantastic looks like new owner is working hard for the right changes! Thank you
Aufenthalt von 1 Nacht im April 2024
Antwort von Frankie am 10. Mai 2024
Indeed Ryan, we work hard to improve our service, and corporate standard. we will continue to head into the right direction to servicing our customers and local communities. CheersFrankie

10/10 – Hervorragend

Edwin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Frankie am 6. Mai 2024
Thanks Edwin, Thanks for your recent stay with us. My colleagues and I are looking forward to welcoming you in your next visit. Frankie

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service und Ausstattung
Staff was incredibly friendly and welcoming upon arrival. There was obvious pride in their work! The exterior of the building and surrounding property could use a little updating. Gorgeous views of Jackson’s Point right from the comfort of your room!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Frankie am 5. Mai 2024
Thanks Andrea your recent stay with us. My colleagues and I are looking forward to welcoming you back in short future.Frankie

10/10 – Hervorragend

alankrita

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The view was mesmerizing, it reminded me of my home country. Best place to relax on vacations. Walkable restaurants around 6-7 mins with different cuisine. Will be back definitely soon.
Aufenthalt von 2 Nächten im April 2024
Antwort von Frankie am 28. Apr. 2024
Hello Alankrita, thanks for your recent stay with us. My colleagues and I are looking forward to welcoming you back in near future. Frankie

6/10 – Okay

Gerald

??
Aufenthalt von 2 Nächten im April 2024
Antwort von Frankie am 22. Apr. 2024
Hello Gerald, could you please tell me more about your recent stay with us, Frankie.

10/10 – Hervorragend

Janet

Mit dem Partner gereist
Wonderful stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Frankie am 15. Apr. 2024
Thank you, Janet, FYI our summer menu is ready with patio open in following Monday, look forward to seeing you again. (enjoy the sunshine at Ramada by Wyndham Resort & Spa)

8/10 – Gut

Cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beautiful Lakeview from the room The room was clean but dated Good Complimentary breakfast
Aufenthalt von 1 Nacht im April 2024
Antwort von Frankie am 12. Apr. 2024
Thank you, Cindy, my colleagues and I are looking forward to welcoming you back in summer which our patio is ready with new menu. Frankie

6/10 – Okay

Brian

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
Recently booked 3 nights of stay, every night, the door cards required reactivation. After 10pm with the lobby being closed, a call in to the receptionist was required to have someone come down to my room to let me in. On-top of this they wanted to check through my phone emails and spend a half an hour confirming that my stay was legit, I didn't get inside the room until 1am. Not happy. 2 nights in a row this occurred
Aufenthalt von 3 Nächten im April 2024
Antwort von Frankie Wong am 9. Apr. 2024
Dear Brian, so sorry and please accept my apology for the incident. The lobby was closed during the winter low season at mid night and reopen at 7am. during this period of time, we post an emergency number by the door. At 12.45am, I received your call and open the door for you. for security purpose, we need to check the ID and message in order to protect the guest privacy.

10/10 – Hervorragend

Beverly

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We have stayed here lots of times so things are familiar. Staff are friendly and caring. We have an Austistic 10 year old and staff know we need to be in the main building, not Lakeside. We also have a busy 3 year old and everyone is understanding.
Aufenthalt von 1 Nacht im März 2024
Antwort von Frankie Wong am 9. Apr. 2024
Thank you

8/10 – Gut

Deepali

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and lovely view.
Aufenthalt von 1 Nacht im März 2024
Antwort von Frankie Wong am 9. Apr. 2024
Thank You Deepail

10/10 – Hervorragend

Zichen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im März 2024
Antwort von Kathy am 18. März 2024
Thank you for your positive feedback. We are delighted that you enjoyed your stay. Your comments motivate us to continue providing excellent service to all our guests.

10/10 – Hervorragend

Caleb

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im März 2024
Antwort von Kathy am 18. März 2024
Thank you for your positive feedback. We are thrilled to hear that you had a great experience. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Marie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Frankie Wong am 9. Apr. 2024
Thank You Marie

10/10 – Hervorragend

Ryan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff, clean rooms
Aufenthalt von 1 Nacht im März 2024
Antwort von Kathy am 18. März 2024
Thank you for your positive feedback. We are thrilled to hear that you had a great experience. We look forward to welcoming you back in the future.

8/10 – Gut

Beverley

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
The staff was very good. My only problem was: with so vacant rooms, why did we get "up-graded" to a room that was on the second level at the end of the building which was a very long distance from the main building? Using the main buildings' facilities ie: pool, hot tub, etc. was very inconvenient from where our room was located (it's a very big resort).
Aufenthalt von 2 Nächten im März 2024
Antwort von Frankie Wong am 9. Apr. 2024
Dear Beverley,Got your message, your profile has been updated.

4/10 – Schlecht

Sarah

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
One thousand percent different from photos. The gentleman was great but the lady at the desk was rude. Super dated. Not at all like photos.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kathy am 6. März 2024
We apologize for falling short of your expectations. We value your feedback and will use it to make necessary improvements to enhance our guests' experience.

8/10 – Gut

Kate

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kathy am 6. März 2024
Thank you for your feedback. We will use your comments to enhance our services for future guests.

10/10 – Hervorragend

Dave

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice cheap clean big rooms
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Kathy am 6. März 2024
Thank you for your positive feedback. We are thrilled to hear that you had a great experience. We look forward to welcoming you back in the future.

8/10 – Gut

Erick

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Staff was a little underwhelmed, the receptionist gave me attitude for no reason. Than apologized At first got a room full of spider and dirty washrooms.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Kathy am 23. Feb. 2024
We appreciate your feedback and apologize for any shortcomings during your stay. We will work diligently to address the issues you mentioned and improve our services.

2/10 – Ungenügend

Aaron

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Dirty room. Horribly loud neighbours. Bad stay. Only saving grace were the staff. Although only two out of three staff interactions were good.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Marketing Team am 21. Feb. 2024
We're sorry to hear that your experience was unsatisfactory. Please contact our guest services team at +1 (905) 572-6232 to discuss your concerns further and see how we can improve.

2/10 – Ungenügend

Doris

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sorry to say very disappointed receptions staff and restaurant staff rude, attitude not answer my questions terrible service, rushing on us, cockroaches in room plus ants, of course pool in maintenance I have pictures of both. I am travelling for work and business often so I’ve been in hotels a lot but this escape which was a family long weekend celebration and my wedding anniversary Horrible memories Never put my foot there again! They were not busy at all so they had time to welcoming us and treat us like humans,but unfortunately NOT! Not recommended!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Marketing Team am 21. Feb. 2024
We're sorry to hear that your experience was unsatisfactory. Please contact our guest services team at +1 (905) 572-6232 to discuss your concerns further and see how we can improve.

6/10 – Okay

Rob

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Rob, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 – Gut

Ronald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice place, great value
Room was comfortable and clean; pool and hot tub were very nice, clean and set at a comfortable temperature. The included breakfast was a nice touch. Overall value was great.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing Team am 21. Feb. 2024
Thank you for your positive feedback. We are delighted that you enjoyed your stay. Your comments motivate us to continue providing excellent service to all our guests.

8/10 – Gut

Murni

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Jenna at the check in counter was kind to check us in earlier because we booked a couple massage at the spa for 4pm. Our room was spacious and clean.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing Team am 21. Feb. 2024
Thank you for your positive feedback! We're delighted you had a great experience. We will continue to work hard to exceed your expectations.

10/10 – Hervorragend

Dale

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was off season so quiet. Facilities were very clean and the staff were excellent. Friendly, efficient and helpful
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing Team am 21. Feb. 2024
Thank you for your fantastic review! We're thrilled you had a perfect stay. We look forward to welcoming you back for another exceptional experience.

10/10 – Hervorragend

Bryan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great spot
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing Team am 21. Feb. 2024
Thank you for your fantastic review! We're thrilled you had a perfect stay. We look forward to welcoming you back for another exceptional experience.

4/10 – Schlecht

Anne

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Close to job site but property needs updating and repair
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Marketing Team am 21. Feb. 2024
We're sorry to hear that we didn't meet your expectations. Your feedback is valuable, and we will use it to make necessary improvements.

10/10 – Hervorragend

ROBERT

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
did not like the tac on $$$for possible room damage-50$, also trailer parking 35$
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Robert, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

6/10 – Okay

Alexandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Our family had a great stay. Breakfast was included. The pool was great for the kids. Hot tub was lovely for the adults. Rooms were clean. We went in the winter and could see the potential for the summer. Could use some updating though.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Alexandra, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town, and we have already started some updates.Kind regards,

8/10 – Gut

Kate

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Kate, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 4/5 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 – Gut

Kate

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Kate, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 4/5 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

6/10 – Okay

Kate

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Kate, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 3/5 is great! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 – Hervorragend

DAVID

Mit der Familie gereist
Everything
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Ramada Team am 5. Feb. 2024
Thank you David. We are pleased you enjoyed your stay and look forward to seeing you again!

8/10 – Gut

Sweety

Mit dem Partner gereist
Gut: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Sweety, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 4/5 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 – Hervorragend

Rodney

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Rodney, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 10/10 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

10/10 – Hervorragend

Rodney

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ramada J.P Team am 9. März 2024
Dear Rodney, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 10/10 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 – Gut

Leslie

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ramada Team am 13. Jan. 2024
Dear Leslie, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We appreciate the score 4/5!Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

10/10 – Hervorragend

Rodney

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Ramada Team am 10. Jan. 2024
Hi Rodney, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback 10/10 and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Warm Regards,

10/10 – Hervorragend

Sergey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ramada Team am 5. Jan. 2024
Hi Sergey, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

8/10 – Gut

April

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ramada J.P Team am 9. März 2024
Dear April, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. 8/10 is amazing! Thank you so much for your business and we look forward to seeing you in the future. Kind regards,

8/10 – Gut

james

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ramada Team am 5. Jan. 2024
Hi James, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Kind regards,

4/10 – Schlecht

Beverly

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We use this property because our kids love the pool and hot tub. Hot tub was drained and out of order. Pool use was limited. Couldn't get any reception on my Rogers phone to get calls or messages. Heat control was missing from wall so husband had to adjust it on the unit. Was either hot or cold in our room making it difficult to sleep.when we were leaving resort they told us breakfast was included which is not what the site said when I booked our room.we had gone out for breakfast the day before.Staff were trying hard to please us but facility is in need of maintenance.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Ramada Team am 29. Dez. 2023
Dear Beverly, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Also, we apologize for the inconvenience mentioned. Warm Regards.

10/10 – Hervorragend

Rodney

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ramada Team am 29. Dez. 2023
Dear Rodney, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your Score 10/10 we will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive excellent scores.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Warm Regards,