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8/10 – Gut

Berry, Hamilton Ontario

15. Nov. 2016

Gut: Sauberkeit und Personal & Service

Friendly and calm

We stayed 1night on an off-season November weekend. Staff and owner made us feel welcome , ensured we had what we needed. lovely view and beautiful place for country drive. This was our second visit, the previous being 16 years ago. The place has been retained but retained it's historic and rural feel and reasonable prices.

8/10 – Gut

Sharon, Alberta

22. Okt. 2016

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

Quaint but Comfortable

8/10 – Gut

Nazir

10. Okt. 2016

Gut: Sauberkeit und Komfort des Zimmers

Beautiful views, quite and friendly neighborhood. Grear place for nature lover and I loved the ferry service

8/10 – Gut

Verifizierter Reisender

26. Sept. 2016

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Verifizierter Reisender

26. Sept. 2016

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Disgraceful excuse for a hotel. STAY AWAY.

Everything negative thing you have read here is true. The General Wolfe sucks. The owner, Mostafa, is a crook and liar. The room was unclean, inconvenient and tawdry The air conditioning was outrageously cold - we propped the windows open to make it livable. We asked about bike storage, having read on the website it was available; reception knew nothing about it. Locals told us "everyone knows" how bad the Wolfe is; wish we had known too. Wolfe Island is so beautiful - very sorry it has this blight on it. No doubt the owner will provide some response to this review; he cannot be believed. Choose a B and B or sleep in your car; anything will be better than the dreadful General Wolfe. Believe it.

6/10 – Okay

Verifizierter Reisender

26. Sept. 2016

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

Comfortable and friendly staff. We had a problem with accessing channels on the TV but an employee came to our room immediately and resolved the problem. We would definitely stay there again.

6/10 – Okay

Verifizierter Reisender

23. Aug. 2016

Verbesserungswürdig: Zustand der Unterkunft

Great location

Great location, short walk to ferry, bicycle rental facilities and the only restaurants on island. Location makes up for shortcomings of hotel room.

4/10 – Schlecht

Michael

15. Aug. 2016

Gut: Sauberkeit und Personal & Service

Verbesserungswürdig: Zustand der Unterkunft

8/10 – Gut

Rob, Blue Mointain

14. Aug. 2016

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Used to come here as a kid via boat. Not much has changed including decor This is a very quant hotel. What you would expect from a small town on an island. We were a bit worried as we seemed to be the only ones there on a summer weekend but it was comfortable if you are looking for something different from city hotels. Not sure why the place seems to be little used.

10/10 – Hervorragend

Sandra and Dan Davis, Smiths Falls

13. Aug. 2016

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

We love this place!!

General Wolfe is a really nice motel with a 5 star dining room. If you want a great meal, this is the place to eat! We didn't spend time in the bar area so I can't say how the food is there, but the dining room..... fantastic!! The motel room was clean and fresh but could use some small maintenance/touch-ups. Staff were very accommodating with our late check in and even went out of their way to make sure we had everything we needed. I think we're going to make this a regular Anniversary celebration stop each year!!!!

8/10 – Gut

PJ916, Syracuse, NY

1. Aug. 2016

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

It's an older hotel on a quaint island.

It's not a tourist island, but if you really want to relax with friendly people Wolfe Island is your destination and the General Wolfe Hotel is the place to stay. Clean, comfortable and right near the Kingston Ferry and other town businesses. Everything you need is right there.

6/10 – Okay

Jennifer, Paris

30. Juli 2016

Gut: Komfort des Zimmers

Verbesserungswürdig: Sauberkeit

Rose coloured glasses

The hotel has huge potential. It seems a bit tired and neglected right now but it's unique. Would love to see the hotel and restaurant running at full potential, would make for an awesome experience. First order of business would be to clean the carpets. The most important parts of the room seemed clean but needed attention to detail. The musty smell in the hall entry made for a questionable first impression. Small improvements could make a big difference.

4/10 – Schlecht

Verifizierter Reisender

18. Juli 2016

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers

old, dilapidated, dirty carpeting ..outdated

I believe the advertisement for the hotel led one to believe there was a jacuzzi...it was a jacuzzi tub not jacuzzi

4/10 – Schlecht

Lucie, Montreal

2. Juli 2016

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

Go for the nature.

There was no beach at the hotel.

8/10 – Gut

Bonnie, London

29. Juni 2016

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers

Clean and Friendly

Hotel is old however the rooms are updated, clean and comfortable. Staff is helpful and friendly. Close to ferry, an excellent bar/restaurant across the street.

6/10 – Okay

Verifizierter Reisender

22. Okt. 2015

Gut: Sauberkeit und Personal & Service

Nice hotel, view of the lake & Kingston skyline.

20 minute ferry ride from Kingston. Hotel is about 3km from the ferry landing.

4/10 – Schlecht

William, Santa Monica

16. Okt. 2015

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

General Wolfe should retire

Arriving on a chilly October day, found An unheated room. No thermostat visible because it was in the hallway. Paper thin walls, desultory service, will not return!

8/10 – Gut

Verifizierter Reisender

29. Sept. 2015

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Well kept secret.

I was looking for somewhere to spend a couple of days away from the bustle of everyday life and The General Wolfe Hotel provided that.The restaurant has good food and is well priced with friendly staff. I enjoyed my time at this hotel and would certainly go back there.

10/10 – Hervorragend

Shereen, Crystal Beach, ON

21. Sept. 2015

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Quaint and Cozy

The only reason that I gave a 4 out of 5 for condition is because it is an older facility but I loved it! It was so charming and comforting! I have never had an owner lead the way to a room and let you in with a smile and an "enjoy your stay". Worth every cent!

4/10 – Schlecht

Craig, Ottawa

15. Sept. 2015

Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Horribly run hotel: Does not represent the island!

I should have done my research before booking this hotel because the negative reviews really rang true and reflected in our experience. Book a B&B on the island instead - there are many!! The hotel owners have zero customer service skills and are absolutely rude and unaccommodating. My issue with the hotel was that there was no individual temperature control in the room and due to a pregnant wife this was important to us. We arrived and the room was freezing from A/C and so we asked for the heat to be turned on. It was turned on but nothing was kicking in - besides even when it did we would have no control (it's a universal control for 10 rooms). We decided to ask for a refund and the on-site owner operator refused to come out of her apartment and just had the front office employee stonewall us with "the answer is no - 100% non-refundable". They did not care that the request was being made based on the condition of the room. Finally the owner agreed to speak to me on the phone - I offered to pay a $40 cancellation fee...she cited the booking policy and hung up on me. It was extremely frustrating. Hotels.com came through and tried to do everything they could and contacted the owner. Unfortunately to no avail but hotels.com did give me a generous credit toward a future stay - I am glad I booked through them. Other points about this hotel (but it was expected): The rooms are quite old and tired. TV is extremely old - no channels.

4/10 – Schlecht

Verifizierter Reisender

9. Sept. 2015

Verbesserungswürdig: Personal & Service und Komfort des Zimmers

We don't carry white sugar!!!

Well put it this way, at least I was in great company and we laughed about it!! First we got there late because of the ferry. Our room was on the second floor, stairs only, no elevators. Central air and not individual AC in room. For the shower, the water was either too hot or too cold, nothing in the middle!!! The TV is from the 80's I'm not joking!!!No coffee maker in room and no breakfast included therefore 8 cups of coffee was $12.00 and no white sugar! brown sugar and fake sugar only!!! The dining room closes at 9:00 pm and there is no music!! we never ate at the hotel so I cannot tell you about the food. I was there 24 years ago and it was great then...great food, great music...I probably won't be back there!!!

4/10 – Schlecht

Randy, Pontypool Ontario

7. Sept. 2015

Gut: Komfort des Zimmers

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

Building OK,Owner not

Owner did not have confirmation...made an issue out of it.Tried to score more money! Owner not a nice person,wife worse. Kicker is they made an issue out of it...and the place was empty! Great bars down street (100m) One modern, the other 'down home ish'

2/10 – Ungenügend

Verifizierter Reisender

24. Aug. 2015

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

The stairs outside falling apart and dangerous.Hotel smelled musty.Restaurant was closed. The tv channels werehard to find and limited. No ice machine that we could find. It had nice view out window, only redeeming quality-room had no control for a/c and was freezing while outside of room hot and smelly.

8/10 – Gut

Arliss, Ontario

20. Aug. 2015

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Lovely community, not too many choices for dinner but pretty much what we expected. We were passing through on a motorcycle road trip and had a restful night.

4/10 – Schlecht

Francoise, Inverary

18. Aug. 2015

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

Too pricy

The hotel seemed empty. You had to go to the cafe to get your key. No place to put our bikes safely (Wolfe island is a great spot to bike and you are guaranteed to have a spot on the ferry). No coffeemakers in the room. It is too expensive for what you get.

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8/10 – Gut

Berry, Hamilton Ontario

Friendly and calm

Berry

8/10 – Gut

Sharon, Alberta

Quaint but Comfortable