Lobby-Lounge

Bewertungen von The Market Urban Hotel

4 out of 5
The Market Urban Hotel
Via Nazionale 15, Florence, FI

Bewertungen

9,6

Außergewöhnlich

656 von insgesamt 813 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
114 von insgesamt 813 Gästebewertungen haben eine Bewertung von 8 - Gut" "
32 von insgesamt 813 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 813 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 813 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,8/10

Personal & Service

9,2/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Aurela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
sehr sauber und nettes Personal
Aufenthalt von 3 Nächten im April 2024
Antwort von Giovanni-Responsabile Relazioni con gli Ospiti am 10. Apr. 2024
Lieber Aurela,Wir sind Ihnen sehr dankbar, dass Sie Ihre positiven Eindrücke über The Market Urban Hotel in Florenz geteilt haben. Es freut uns enorm, dass Sie die Sauberkeit unserer Räumlichkeiten und die Freundlichkeit unseres Personals hervorgehoben haben - beides Aspekte, die uns sehr am Herzen liegen, um unseren Gästen ein unvergleichliches Erlebnis zu bieten.Ihr Lob ist eine wunderbare Ermutigung für unser Team, das stets bemüht ist, einen exzellenten Service und eine herzliche Gastfreundschaft zu gewährleisten. Wir hoffen, dass wir Sie bald wieder begrüßen dürfen, um Ihnen erneut eine exquisite Zeit in der zauberhaften Stadt Florenz zu ermöglichen. Schauen Sie doch bei Ihrem nächsten Aufenthalt in unser elegantes Bistro herein, das mit toskanischer Küche und einer Auswahl an regionalen Weinen verzaubert.Bis dahin senden wir Ihnen unsere herzlichsten Grüße und wünschen Ihnen alles Gute. Sollten Sie irgendwelche Fragen oder besondere Wünsche für Ihren nächsten Besuch haben, stehe ich Ihnen gerne zur Verfügung.Mit freundlichen Grüßen,GiovanniGuest Relations ManagerThe Market Urban Hotel

10/10 – Hervorragend

Martin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Highlights: Great location, easy to reach by taxi, very nice and helpful staff, clean, spacious room... A save haven in the bustling city center. Low(er)lights: Breakfast was simple, but sufficient (great coffee) Wifi connection was poor at my room.
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Giovanni - Guest Relations Manager am 12. Juni 2023
Dear Martin,Thank you so much for taking the time to leave us a fantastic review following your visit to us.We are pleased to hear that you have enjoyed your stay at our new refurbished property and its privileged location allowing you to visit the city centre and the main attractions of Florence with a few footstep.We are thrilled to hear you had such an outstanding stay and we truly appreciate your kind words on our rooms designated with a fresh and new urban style but always focusing on the comfort of our guests."We look forward to welcoming you back in the hopefully not too distant future. Warm regards

8/10 – Gut

Pawel

Aufenthalt von 2 Nächten im Februar 2023
Antwort von Giovanni - Guest relations Manager am 10. Feb. 2023
Dear pawel,thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence.We look forward to welcoming you back in future.Warmest regards

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Komfortables und sehr kundenfreundliches Hotel.
Eine besondere Erfahrung: ein sehr komfortables Hotel. Das Personal war außerordentlich freundlich und hilfsbereit.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Giovanni - Guest Relations Manager am 15. Dez. 2022
Dear Peter,Thank you for taking the time to write and share your experiencesWe are beyond delighted to read of how much you enjoyed your stay with us, the comfort and cleanliness of your room. What please us more is reading your incredibly kind comments about our staff, all of whom work extremely hard to make each and every single guest have a most memorable stay :))We look forward to welcoming you back.Warm regards

6/10 – Okay

LEUNG

Aufenthalt von 2 Nächten im November 2022
Antwort von Giovanni - Guest Relations Manager am 21. Nov. 2022
Dear Mr Leung,Thank you for your feedback.Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our boutique hotel. We try really hard to let our guests feel like at home and we are at full disposal for any information, help, assistance or inconvenient. Please feel free to ask at our desk whatever You main need especially about our rooms and property; we will be more than happy to assist You ;)We hope that we have the chance to welcome you back to us.kindest regards

10/10 – Hervorragend

Manuela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very cute Boutique Hotel
The hotel is very well located - 3 mins to train station, 7 mins to the Dome. It's located at a very busy street with shops and restaurants, but it's quiet inside the room. You can't hear the street at all. The room was very comfortable and the clean. Breakfast good (for Italian standard ;) ) We liked it and can highly recommend it
Aufenthalt von 3 Nächten im November 2022
Antwort von Giovanni - Guest Relations Manager am 16. Nov. 2022
Dear Manuela,Thank you for taking the time to write and share your experiences about Your stay with us with this great review!!!!We are delighted to read that You enjoyed our central location: we are located in the historical city center of Florence, really close to San Lorenzo Central Market where You could taste traditional Florentine dishes, the central station, the Dome and the main attractions that the city has to offer.We are glad to know you enjoyed our breakfast which has specially been created to surprise our guests with a great and varied selection of healthy meals accompanied by first quality products.We hope to have the pleasure of welcoming you back very soon. Warm regards,

10/10 – Hervorragend

Roberto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
SuperHotel!!! Einzig der Lärm von der Via Nationale teilweise etwas störend!
Aufenthalt von 3 Nächten im Oktober 2022
Antwort von Giovanni - Guest Relations Manager am 7. Okt. 2022
Dear Roberto,thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence.We look forward to welcoming you back in future.Warmest regards

10/10 – Hervorragend

Karoline, Berlin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Der Mitarbeiter an der Rezeption am Vormittag war super!!!!!
Aufenthalt von 3 Nächten im September 2022
Antwort von Giovanni - Guest Relations Manager am 3. Okt. 2022
Dear Karoline,thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence.We look forward to welcoming you back in future.Warmest regards

10/10 – Hervorragend

Nicola

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
top lage
Aufenthalt von 1 Nacht im August 2022
Antwort von Giovanni - Guest Relations Manager am 31. Aug. 2022
Dear Nicola,thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence.We look forward to welcoming you back in future.Warmest regards

10/10 – Hervorragend

Andrea

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Zentrale Lage
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Giovanni - Guest Relations Manager am 31. Juli 2022
Dear Andrea, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Hervorragend

Frank, München

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Das Hotel ist der ideale Ausgangspunkt in Florenz. Stilvolle moderne Zimmer, ein gutes Frühstück und aufmerksames Personal. Wir haben das Valed-Parking genutzt um das sich das Hotel gekümmert hat. Hat alles prima funktioniert. Insgesamt sehr empfehlenswert!
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Giovanni - Guest Relations Manager am 12. Juni 2022
Dear Frank, Thank You for taking time to share a review on your experience about your stay at The Market Urban Hotel. As You wrote, our boutique hotel is the perfect base to explore Florence and its historical center, museums and shopping streets as everything is in a walking distance. We are so pleased to hear that the team looked after you well. After all, it is people who make the difference.We will be looking forward on welcoming you back again in near future. Kind regards,

10/10 – Hervorragend

Hugo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Modern and clean rooms. Polite staff. Would recommend everybody to stay there.
Aufenthalt von 3 Nächten im April 2022
Antwort von Giovanni - Guest Relations Manager am 30. Apr. 2022
Dear Hugo, Thanks so much for taking the time to leave such kind words We are thrilled to know you had a fantastic experience with a total satisfaction which was our main purpose at all the time. We truly appreciate your nice comments regarding our modern, equipped and comfortable rooms which have specially been created to provide our guests the best rest possible. We look forward to welcoming you back in the hopefully not too distant future. Kind regards

6/10 – Okay

Niki

Gut: Personal & Service und Ausstattung
Aufenthalt von 2 Nächten im April 2022

10/10 – Hervorragend

Isabell

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nettes, freundliches und zuvorkommendes Personal. Die Lage des Hotels ist sehr zentral, der Parkservice nebenan klappte hervorragend. Alles ist mit Liebe zum Details ausgestattet und zweckmäßig. Gutes Frühstück. Wir waren sehr zufrieden!
Aufenthalt von 3 Nächten im Dezember 2021
Antwort von Giovanni - Guest Relations Manager am 18. Dez. 2021
Dear Isabell, Thank you very much for taking the time to share your experience. It is so nice to read that you appreciated everything about your stay, from the convenient location of our Hotel and its surroundings to the delicious daily breakfast as well as the staff: you will always find us with those smiley faces because we actually love our job and the way we do it here :) Our mission is to assure to our Guest our best attention and reading so positive comments make us very proud. We really hope to welcome you back as soon as you plan your next visit in Florence. Warm regards.

10/10 – Hervorragend

Hermann

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal. Man hat uns sogar bereits um 8:00, nach einer langen Bahnfahrt einchecken lassen
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Giovanni - Guest Relations Manager am 8. Dez. 2021
Dear Hermann, Thank You for taking time to share a review on your experience about your stay at our The Market Urban Hotel. We always put all our efforts in making each of our guests feel at home by personalizing your experience every step of the way. Our Guestss are special and important for us. I am so glad you felt welcome from the first moment and you enjoyed the central location of the hotel. We all look forward to seeing you again on your future visits to Florence. Kind regards

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ideale Lage, guter Zustand, freundliches Personal
Hotel an idealer Lage insbesondere, wenn man mit dem Zug anreist (was zu empfehlen ist). Modern eingerichtete Zimmer, freundliches, hilfsbereites Personal
Aufenthalt von 3 Nächten im Oktober 2021
Antwort von Giovanni - Guest Relations Manager am 12. Okt. 2021
Dear Daniel, Thank You for taking time to share a review on your experience about your stay with us and for top score! We are glad to hear that our location was just perfect for you and you were satisfied with the cleanliness and functionality of our rooms. We are very proud of our unique designs and colours throughout the hotel so it is great to see that you also liked this :)) We thank you also for complimenting the service you received. We look forward to welcoming you back. Kind regards,

8/10 – Gut

Pierre

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes, enges Boutique-Hotel.
Nettes, kleines Boutique-Hotel mit aufgestellten Mitarbeitern! Leider etwas eng überall. Speziell beim Frühstück sind die Plätze sehr eng gestuhlt während einer Pandemie. Bei uns im Zimmer funktionierte der wunderschöne und grosse TV leider überhaupt nicht und auch die Bemühungen des Receptionisten nützten nichts. Im Jahre 2021 sollte es eigentlich möglich sein einen TV-Empfang ohne dass alle Programme verpixelt sind...
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Giovanni - Guest Relations Manager am 11. Aug. 2021
Dear Pierre, Thank you for your feedback. We are glad to know that you enjoyed our international buffet breakfast which has specially been created to surprise our guests with a great and varied selection of meals accompanied by first quality products. Concerning the TV in your room, we thank You about Your feedback. Our standards are really high and our procedure strict but we will have a double check for sure. We look forward to welcoming you back in the hopefully not too distant future. Kind regards,

10/10 – Hervorragend

Philipp

Aufenthalt von 3 Nächten im Juli 2021

10/10 – Hervorragend

Nadine

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Giovanni - Guest Relations Manager am 11. Juli 2021
Dear Nadine, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Hervorragend

Rita

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel war geschlossen, deshalb wurden wir ins Market Urban B&B umgebucht. Dieses war nur wenige Meter entfernt. Sehr zentral gelegen kurzer Weg zu den Sehenswürdigkeiten. Sehr freundlich und aufmerksame Gastgeberin Gabriella.
Aufenthalt von 3 Nächten im Juni 2021
Antwort von Giovanni - Front Desk Agent am 21. Juni 2021
Dear Rita, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Hervorragend

Renate, Schweiz

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches, hilfsbereites Personal. Perfekte Lage des Hotels.
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von Giovanni - Guest Relations Manager am 15. Okt. 2020
Dear Renate, Thank You for taking time to share a review on your experience about your stay at our The Market Urban Hotel. We are delighted to see that you had such a lovely stay and that the team was so nice and friendly. Great to also hear that you found our location also worked so well for you. As You wrote, our The Market Urban Hotel is located in the heart of the city, few minutes walking distance the main attractions of Florence! We thank you again for complimenting the location of the hotel and the service you received :))) We look forward to welcoming you back. Kindest regards,

8/10 – Gut

Gianfranco

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Städtetrip in Florenz und Umgebung
Schöner Aufenthalt in Florenz, das Hotel ist gut positioniert, schnell im Zentrum, das Hotel ist sauber und das Personal freundlich und behilflich, sehr Empfehlenswert.
Der schiefe Turm von Pisa
Dom von Florenz
Siena
Aufenthalt von 4 Nächten im Oktober 2020
Antwort von Giovanni - Guest Relations Manager am 11. Okt. 2020
Dear Gianfranco, Thank you very much for taking the time to share your experience. As You mentioned, The Market Urban Hotel is located in the lively area of San Lorenzo Market: few minutes walking distance far from the Central Station and the main attractions of Florence. Regarding the cleanliness of the room, we thank You about Your feedback. Our standards are really high and our housekeeping procedure strict in order to meet our guests' expectations. We are so pleased to hear that the team looked after you well. After all, it is people who make the difference :))) We will be looking forward on welcoming you back again in near future. Warmest regards,

8/10 – Gut

Tansen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolles Stadthotel mitten in Florenz
Das Hotel liegt sehr zentral und die meisten Sehenswürdigkeiten sind zu Fuss erreichbar. Auch sind die Zimmer sehr gut isoliert und man kann nichts hören. Das Bett war sehr bequem und die Kissen angenehm. Wir hatten das normale Doppelzimmer was mit 12m2 sehr klein ist und an Ablagen und Schränken sehr mager ausgestattet ist. Das Bad ist ebenfalls sehr klein gehalten und bietet für 2 Personen gleichzeitig wenig Platz. Die Zimmer wurden aber jeden Tag gründlich gemacht. Der Service war sehr freundlich und auch von Rezeption können wir nur gutes sagen. Unser Fahrzeug wurde ohne eine Schramme innerhalb kurzer Frist geholt und gebracht. Wir können dieses Hotel für einen kurzen Aufenthalt in Florenz bestens empfehlen.
Aufenthalt von 4 Nächten im Oktober 2020
Antwort von Giovanni - Guest Relations Manager am 11. Okt. 2020
Dear Tansen, Thank you for such nice and attentive review; we appreciate Your feedback and the description about our property located in the heart of Florence. We are delighted to read Your feedback about the cleanliness of the room; our standards are really high and our housekeeping procedure strict in order to meet our guests' expectations. As You mentioned some rooms could be a little bit tiny but in the historical buildings of Florence city center it's almost impossible to find huge rooms! We thank You for the compliments for the service provided by our staff; After all, it is people who make the difference :))) We hope to have the pleasure of welcoming you back very soon. Kindest regards,

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2020
Antwort von Giovanni - Guest Relations Manager am 8. Okt. 2020
Dear Guest, thank You for Your positive feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 9 Nächten im September 2020
Antwort von Giovanni - Guest Relations Manager am 8. Okt. 2020
Dear Thomas thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2020
Antwort von Giovanni - Guest Relations Manager am 29. Sept. 2020
Dear Guest, thank You for Your great feedback!!!! We are really happy that You enjoyed Your stay with us. It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You feel comfortable during Your stay in Florence. We look forward to welcoming you back in future. Warmest regards

6/10 – Okay

Siegbert

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Grundsätzlich sehr freundliches Personal! Die Sauberkeit im Flur und Zimmerboden war so Lala!! Doch was gar nicht geht ist der Geruch, schon wenn man das Hotel betritt, ebenso im Lift und Treppenhaus, nach Kanalisation!! Deshalb werde wir dieses Hirel nicht wieder aufsuchen.
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Giovanni - Guest Relations Manager am 9. Jan. 2020
Dear Siegbert, Thank you for taking the time to write and share your experiences. We take great pride in our personalized service and we are thrilled to read that our staff did everything possible to make your stay a comfortable one. Regarding the smell in the hall, we are deeply sorry for the inconvenient and we are doing our best to solve it since the building has been completely refurbished but still located ih the heart of historical city center where We hope that we have the chance to welcome you back to us. kindest regards

10/10 – Hervorragend

Margaret

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient to train and tram station. Lovely staff, very nice and helpful.Central Market and vendor row are right there. Definitely met our needs.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Giovanni am 22. Mai 2024
Dear Mrs Margaret,Thank you for sharing your wonderful experience at The Market Urban Hotel in the heart of Florence. We're thrilled to hear that our location provided you with the convenience you needed to explore the city and its delightful markets like the Central Market with ease.It's gratifying to know that our staff made a lasting impression with their lovely demeanor and helpfulness. Giovanni, our Guest Relations Manager, and the entire team are passionate about making each guest's stay memorable, and your kind words are a testament to their efforts.We're delighted that The Market Urban Hotel met all your needs during your visit, and we hope to have the pleasure of welcoming you back soon for another exceptional stay. Consider trying one of our curated local experiences to further immerse yourself in the charm of Florence when you return.Warm regards,The Team at The Market Urban Hotel

10/10 – Hervorragend

Jean, Montreal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice service
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Giovanni am 20. Mai 2024
Dear Jean,We're elated to read your review and truly thankful for your kind words about the service here at The Market Urban Hotel. Our team takes immense pride in catering to our guests' needs the best way we can, and we're so glad you've experienced this first-hand during your stay in the heart of Florence.We hope that your encounters with our staff have helped to make your visit memorable, and that each moment in our vibrant city was enhanced by the comfort and care provided by our team. Whether you were charmed by the rich culture of Florence or delighted by the exclusive amenities at The Market Urban Hotel, we are eager to welcome you back.Please consider this your personal invitation to join us again. Don't hesitate to reach out to me for planning your next visit so that we may ensure another exceptional experience.Warm regards,GiovanniGuest Relations ManagerThe Market Urban Hotel

10/10 – Hervorragend

Robert J

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Friendly and helpful staff
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Giovanni - Guest Relations Manager am 10. Mai 2024
Dear Robert,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Hervorragend

JORGE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All excellent!
Aufenthalt von 1 Nacht im April 2024
Antwort von Giovanni - Guest Relations Manager am 2. Mai 2024
Dear Jorge,We're elated to read your exuberant review and heartily thank you for your gracious words about The Market Urban Hotel. It's delightful to hear that your experiences with us reached such heights of excellence, as our committed team strives to create a seamless and memorable stay for every guest in the historic heart of Florence.Our modern comforts blended with traditional Florentine charm are designed to enhance your time with us, and we're glad they left a lasting impression. We would be thrilled to welcome you back on your next visit—hopefully soon! Whether it's to indulge in the artisanal markets nearby or to find tranquility within our urban oasis, your return is eagerly anticipated.Grazie mille,

10/10 – Hervorragend

Zubair

Aufenthalt von 2 Nächten im April 2024
Antwort von giovanni am 22. Mai 2024
Dear Zubair,Thank you for sharing your experience at The Market Urban Hotel. We are thrilled to hear you had a nice stay with us in the heart of Florence!Our team takes great pride in providing an inviting atmosphere, complemented by the attentive service that makes The Market Urban Hotel a unique destination for travelers seeking comfort and elegance. We're delighted that these efforts contributed to your five-star experience.As you plan your next visit to Florence, we would love to welcome you back for another memorable stay, perhaps to explore more of the city's rich culture or simply to relax in the luxurious amenities that our hotel offers. Please feel free to reach out to me personally for any assistance with your future reservations.Warm regards,GiovanniGuest Relations ManagerThe Market Urban Hotel

10/10 – Hervorragend

Elizabeth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent property with lovely features like outdoor deck, amazing breakfast and nice large room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Giovanni - Guest Relations Manager am 1. Mai 2024
Dear Elizabeth,Thank you so much for sharing your wonderful experience at The Market Urban Hotel with us. It delights us to know that our outdoor deck served as a serene urban oasis during your stay in the heart of Florence. We are thrilled to hear that our commitment to providing a substantial and delicious breakfast added to the enjoyment of your visit. Moreover, knowing that you found our rooms to be spacious and comfortable truly warms our hearts.We strive to offer an unparalleled stay for our guests, and your acknowledgment of these efforts is the greatest reward we could aspire to. We would be honored to have you return for another memorable experience, perhaps to explore the culturally rich surroundings of Florence, or simply to unwind in the chic comfort of The Market Urban Hotel.For your next visit, consider indulging in our exclusive rooftop experiences – they offer remarkable views of the city and an ambiance that perfectly encapsulates the essence of Florentine charm. If you have any questions or need assistance planning your next stay, don't hesitate to reach out to me personally.Warm regards,

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Giovanni am 21. Mai 2024
Dear Mr William,Thank you for sharing your experience at The Market Urban Hotel. We are thrilled to hear you had a nice stay with us in the heart of Florence!Our team, led by Giovanni, Guest Relations Manager, strives to provide a welcoming atmosphere and top-notch service, and it warms our hearts to know we've made your visit memorable.We would love to have you with us again. Should your travels bring you back to Florence, consider experiencing the comfort of our deluxe rooms once more, or perhaps indulge in our rooftop dining with a view of the city's historic skyline – it's a sight not to be missed!Warm regards,Giovanni & The Market Urban Hotel Team

8/10 – Gut

Andrea

Gut: Personal & Service
Very convenient
Aufenthalt von 3 Nächten im April 2024
Antwort von Giovanni - Guest Relations Manager am 1. Mai 2024
Dear Andrea,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

8/10 – Gut

Vince, Coraopolis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice boutique hotel in heart of Florence. Nice breakfast included. Very close walk to train station. Rooms are clean and quiet but on the smaller size. Basic amenities but its all that's needed with so much to see and explore in Florence.
Aufenthalt von 3 Nächten im April 2024
Antwort von Giovanni - Guest Relations Manager am 27. Apr. 2024
Dear Vince,Thank you for taking the time to share your experience at The Market Urban Hotel. We are delighted to hear that you enjoyed our central location in the vibrant heart of Florence, and that our complimentary breakfast added to your stay. It's great to know our efforts to maintain clean and peaceful rooms met your expectations, even as you took advantage of our proximity to Florence's main attractions and the train station.We appreciate your understanding that in a historic city like ours, space can be at a premium, and we're glad that our cozy accommodations served as a comfortable base for your explorations. At The Market Urban Hotel, we aim to provide all the necessary comforts for our guests while they immerse themselves in the rich culture and history of Florence.Should your travels bring you back, we would be honored to welcome you again. There's so much more to discover in Florence, and we'd love to be your home away from home once more. Feel free to reach out to me personally for any assistance with your future bookings.Warm regards,

8/10 – Gut

Rebeca

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
good breakfast buffet
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Giovanni - Guest Relations Manager am 27. Apr. 2024
Dear Rebecca,Thank you so much for sharing your experience at The Market Urban Hotel. We're delighted to hear you enjoyed our breakfast buffet! Our goal is to provide a delightful culinary start to your day in the heart of Florence, and your compliment is a sweet note of success for us. We would be thrilled to welcome you back for another stay, complete with more gastronomic delights and the unique charm that The Market Urban Hotel has to offer. Looking forward to providing you with another exceptional experience!Warm regards,

10/10 – Hervorragend

Sylvia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel, close to station & amenities
Aufenthalt von 1 Nacht im April 2024
Antwort von Giovanni - Guest Relations Manager am 27. Apr. 2024
Dear Sylvia,Thank you for sharing your wonderful experience at The Market Urban Hotel. We're delighted to hear that our convenient location close to the Florence station and local amenities added to the comfort of your stay.Our team strives to create a memorable experience for each of our guests, and your acknowledgment is truly appreciated. It's guests like you that make serving the hospitality community in Florence so rewarding.Should your travels bring you back to the city, we would love to welcome you again. Whether you're looking to explore more of Florence's vibrant culture or simply relax in our sophisticated accommodations, The Market Urban Hotel awaits your return.Warmest regards,

8/10 – Gut

Takayuki

Gut: Personal & Service
Aufenthalt von 2 Nächten im April 2024
Antwort von Giovanni - Guest Relations Manager am 27. Apr. 2024
Dear Takayuki,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Hervorragend

Alfredo

Aufenthalt von 3 Nächten im April 2024
Antwort von Giovanni - Guest Relations Manager am 12. Mai 2024
Dear Alfredo,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

8/10 – Gut

Ismene

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von Giovanni-Responsabile Relazioni con gli Ospiti am 23. Apr. 2024
Thank you for your feedback!

10/10 – Hervorragend

Brent

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean and very nice. Front desk staff were very friendly and provided helpful suggestions and advice on restaurants and sites to see. Breakfast was good but if you dont eat breakfast everyday then you might want to just pay as you go instead of adding the extra charge when booking.
Aufenthalt von 8 Nächten im April 2024
Antwort von Giovanni - Guest Relations Manager am 20. Apr. 2024
Dear Brent,Thank you for taking the time to share your experience at The Market Urban Hotel in Florence. We're thrilled to hear that you found your room to be in pristine condition and our front desk staff welcoming and knowledgeable. It's wonderful that our team's dining and sightseeing recommendations enhanced your visit to our beautiful city.We appreciate your comments on our breakfast offerings and your suggestion regarding the meal plan is truly valuable. It helps us to consider flexible options that cater to the diverse preferences of our guests.We would be delighted to welcome you back for another memorable stay. If you're planning another trip to Florence, please reach out to me personally for assistance with reservations or to explore more of our tailor-made guest services.Warm regards,

10/10 – Hervorragend

Ori

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location, close to everything and to the train station.
Aufenthalt von 2 Nächten im April 2024
Antwort von Giovanni - Guest Relations Manager am 18. Apr. 2024
Dear Ori,We are incredibly grateful for your wonderful review of The Market Urban Hotel! It is a delight to hear that our central location in Florence contributed to an enjoyable and convenient experience for you. Being close to both the heart of the city and the train station is one of the unique features that our guests frequently rave about, and we're thrilled that it left a positive impression on you too.At The Market Urban Hotel, we believe that accessibility to the vibrant local attractions and ease of travel enhance the overall stay of our guests, and your feedback confirms that our efforts are resonating with those who choose us for their Florentine adventures.Thank you once again for choosing our hotel as your residence in Florence. We are eager to welcome you back for another exceptional stay. Until then, do stay in touch!Warm regards,

10/10 – Hervorragend

Kristain

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was nicely done. The front desk staff was exceptional helping with whatever we needed. Location is very close to train but not noisy at all.
Aufenthalt von 3 Nächten im April 2024
Antwort von Giovanni-Responsabile Relazioni con gli Ospiti am 9. Apr. 2024
Dear Kristain,Thank you so much for your lovely review! It's truly rewarding to know that you found your room at The Market Urban Hotel to be nicely appointed and that our front desk staff provided exceptional service, ensuring all your needs were met with enthusiasm and care.We understand how important a tranquil yet convenient location is to our guests. It's great to hear that our proximity to the train station contributed positively to your stay without the disturbance of noise. Our team, especially at the front desk, prides itself on creating a welcoming and supportive environment so that all our guests can enjoy the very best of Florence with the utmost ease.We'd be delighted to welcome you back for another serene stay at The Market Urban Hotel, where the heart of Florence is just steps away, yet the comfort of a peaceful retreat awaits your return. Should you need any assistance planning your next visit or if you'd like to explore more of what our neighborhood has to offer, please do not hesitate to reach out.Warm regards,GiovanniGuest Relations Manager, The Market Urban Hotel

10/10 – Hervorragend

Timothy

Aufenthalt von 1 Nacht im April 2024
Antwort von Giovanni - Guest Relations Manager am 27. Apr. 2024
Dear Timothy,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Hervorragend

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Exceptional service and wonderful property. We would absolutely stay here again. Thank you!
Aufenthalt von 3 Nächten im April 2024
Antwort von Giovanni - Guest Relations Manager am 7. Apr. 2024
Dear Jason,Thank you so much for your glowing review of The Market Urban Hotel. We're absolutely delighted to hear that you enjoyed our exceptional service and the wonderful ambiance of our property. Your kind words are greatly appreciated and serve as encouragement to our team, who are dedicated to providing a memorable experience for each of our guests.We are thrilled that you're considering The Market Urban Hotel for your future stays in Florence, and we eagerly look forward to welcoming you back. Our city has much to offer, and we hope you will choose to experience more of its charm with us.Please feel free to reach out for your next visit so that we can ensure another perfect stay. If there's anything specific you enjoyed or would like to experience next time—be it a city tour or a quiet evening at our rooftop terrace—do let us know. We strive to make each visit better than the last.Thank you once again for your review. Do think of The Market Urban Hotel as your home away from home whenever you find yourself in Florence.Warm regards,

10/10 – Hervorragend

Kelvin, Fulshear

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Nice hotel and amazing staff
Aufenthalt von 1 Nacht im März 2024
Antwort von Giovanni - Guest Relations Manager am 31. März 2024
Dear Kelvin,thank You for Your great feedback on Hotels.comWe are really happy that You enjoyed Your stay with us.It is for all of us important to know that we met your expectations and your feedback means that we reached our goal: let You experiece a wonderful stay in our amazing Florence :)))We look forward to welcoming you back in future.Warmest regards

10/10 – Hervorragend

Lisbel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Market Urban hotel was absolutely amazing, super clean, great location, staff beyond friendly, very high end in every way!
Aufenthalt von 4 Nächten im März 2024
Antwort von Giovanni - Guest Relations Manager am 28. März 2024
Dear Lisbel,We are thrilled to hear that your stay at The Market Urban Hotel in the heart of Florence was such a delightful experience! Your kind words about the spotless condition of our hotel, our prime location, and the friendly demeanor of our staff warm our hearts and affirm our commitment to excellence.We take great pride in offering an atmosphere that is at once welcoming and luxurious, and it gives us immense pleasure to know we've succeeded in providing a high-end experience for you. Our goal is to create a memorable stay for each and every guest, and it's wonderful to see that reflected in your review.Your commendation of our devoted team is especially appreciated; they work tirelessly to ensure that all our guests feel at home from the moment they step through our doors.We would be honored to have you return to The Market Urban Hotel for another exceptional visit. Whether you're looking to explore more of Florence's enchanting streets or simply wishing to unwind in refined comfort, our doors are always open to provide you with an unparalleled hospitality experience.Thank you once again for sharing your thoughts. We look forward to welcoming you back in the near future.Warm regards,

10/10 – Hervorragend

Loong

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice the place to stay and all the interesting places within walking distance, Very happy to have been there.
Aufenthalt von 3 Nächten im März 2024
Antwort von Urban Crew am 25. März 2024
Dear Loong,Thank you for taking the time to share your experience at The Market Urban Hotel! We are delighted to hear that you found our location in the heart of Florence to be convenient for exploring the city's fascinating sites. Our team, especially here in the city renowned for its art and history, is committed to ensuring that our guests are positioned to enjoy all the treasures within easy reach.It's fantastic to know that your stay with us contributed to a memorable trip. We always aim to create a comfortable and welcoming atmosphere, where every guest can feel truly at home amidst the urban charm of Florence.Should your travels bring you back to our enchanting city, we would be thrilled to welcome you once again for another delightful experience. Remember, The Market Urban Hotel is your go-to destination for top-tier service and an unbeatable location when you're looking to immerse yourself in everything Florence has to offer.Warmest regards,

10/10 – Hervorragend

Nigar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Thanks to all staff in reception. Very kind, welcome and help any time you need. Hotel is located in 5-10 min from heart of Florence .
Aufenthalt von 3 Nächten im März 2024
Antwort von Giovanni - Guest Relations Manager am 20. März 2024
Dear Nigar,thank you ever so much for taking the time to post on your review of your recent stay with us here in Florence.We are really happy to see that you found the room comfortable and also that the team were so friendly and helpful; we strongly believe and try to provide services from the guests’ point of view to let them enjoy our beautiful city and give all the assistance they may need. Great to see that our central location worked so well for you :))We really hope to welcome you back as soon as you will plan your next visit in Florence. Warm regards,