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Bewertungen von IL Tornabuoni The Unbound Collection by Hyatt

5 out of 5
IL Tornabuoni The Unbound Collection by Hyatt
Via dè Tornabuoni 3, Florence, Firenze

Bewertungen

9,6

Außergewöhnlich

52 von insgesamt 58 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
2 von insgesamt 58 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 58 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 58 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 58 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

10/10

Sauberkeit

9,8/10

Personal & Service

9,6/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Oliver

Gut: Sauberkeit und Personal & Service
Aufenthalt von 5 Nächten im April 2022
Antwort von Domenico Muratore/Hotel Director am 31. Juli 2022
Dear Oliver, We are delighted that you have enjoyed your stay with us. We hope to see you soon!

10/10 – Hervorragend

Emily

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Katie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
One of the most beautiful hotels I have ever stayed in.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Suzanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel with excellent service. Can’t beat the location. All around great stay in Florence.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Selina, Victoria

Gut: Sauberkeit und Personal & Service
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Shraddha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is in a great location. We thoroughly enjoyed our stay here. The staff was friendly and helpful, always ready to assist us with any requests. The rooms were spacious and clean, with comfortable beds and modern amenities. Overall, our experience at this hotel was fantastic and we would definitely recommend it to others.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

christina, Lindenhurst

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

MARIEANN

Aufenthalt von 4 Nächten im Dezember 2023

10/10 – Hervorragend

Kurt, Boca Raton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Although we only stayed one night at the hotel, the property and the room were stunning. Great service. Doorman was extremely helpful and the front desk staff as well. Our visit to Italy was mainly in Rome, but we took the train to other cities for short visits. Florence is an incredible city. The property is located in the heart of Florence and within walking distance to everything. It is about 100 ft. from the Ferragamo museum (highly recommended). The only thing that we found kind of quirky is that the entrance to the hotel appears to be the entrance to a high-end retail store, which is right next door. We were using Google maps to navigate the short walk from the train station to the hotel. We were right in from of the entrance for 3 or 4 minutes and we did not realize it because it looked like the entrance to the store. If we ever go back to Florence, we will certainly stay at this hotel.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Slaven

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im November 2023

10/10 – Hervorragend

Kathleen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im September 2023

10/10 – Hervorragend

Lacey, Denver

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Such a gorgeous property and close to all major shopping plus sights. The staff are so kind and obliging that we felt right at home. I especially the loved the doormen who were so attentive. We ate at the restaurant, had drinks at the bar and the Butterfly Terrace (the Minerbetti Spritz is amazing), and had room service, all of which I would highly recommend. Rooms are large and spacious, the cleaning and refilling of coffee/tea and mini bar were sometimes spotty though but nothing that a quick call didn't fix. I've stayed at another hotel across the street every other time I've been to Florence, but after this stay I"ll definitely be switching loyalty to Il Tornabuoni.
Aufenthalt von 5 Nächten im September 2023

10/10 – Hervorragend

Shelley

Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Yoichi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
清潔、スタッフが親切。 またフィレンツェを訪れることがあれば利用したい。
Aufenthalt von 5 Nächten im August 2023

10/10 – Hervorragend

Guninder Bir Singh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel, central location, will stay again
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Hezy

Aufenthalt von 2 Nächten im Juli 2023

10/10 – Hervorragend

Bart

Aufenthalt von 2 Nächten im Juli 2023

2/10 – Ungenügend

Delia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our rooms were beautiful , however the receptionists, especially Albina, were very rude and short tempered. She treated us with disrespect. On the other hand , Michael, Jude, Jonás and Jorge were incredibly kind and generous with recommendations. Other hotels at this level include breakfast. We had 3 rooms for 3 nights.
Aufenthalt von 3 Nächten im Juni 2023

10/10 – Hervorragend

Neer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place is a five star hotel at its finest. The property is located exactly where you want to be and provides a very easy and short walk to all the major sites, including the Duomo, Ponte Vecchio and major museums. It's very subtly located right on a main strip of high end shops, and from our window we could look out onto a bustling (but surprisingly quiet) area, including the piazza. The hotel is beautifully maintained and is very clean and nicely appointed. A hotel is nothing without its staff, and the staff is amazing. Very, very friendly, and a special shout out to Matteo, the concierge. He moved a dinner reservation for us multiple times, found new restaurants for us whenever we needed, and made our stay fabulous. All the other staff (especially Michael and Jorge) were also incredibly friendly and helpful, and we always felt welcome and happy to come into the hotel. I would highly recommend this property to anyone looking for a beautiful, well run and well maintained place to stay in Florence. Definitely not our last time coming to this hotel.
Aufenthalt von 5 Nächten im Juni 2023

10/10 – Hervorragend

scott

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Great place in the heart of Florence. Next to a square where they sing or play music every evening. Sit outside the bar a listen to the beautiful music while sipping on a cocktail made from the best bartender/mixologist I’ve ever meet. Adomo, he creates the perfect drinks!
Aufenthalt von 4 Nächten im Juni 2023

6/10 – Okay

Hun Mo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
restaurant ...
the hotel restaurant was terrible. we almost couldnt eat. probably, chef was off duty? or ? during my stay. havent had such pasta in my life. otherwise. 4 star..
Aufenthalt von 3 Nächten im April 2023

10/10 – Hervorragend

Jessica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Front Office Team am 24. Feb. 2023
Dear Guest,We are really glad that you have enjoyed your stay with us at IL Tornabuoni Hotel.We hope to welcome you back soon.

10/10 – Hervorragend

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel em localização excelente!!! Quartos bem decorados, serviço eficiente (todas as vezes que retornamos do café o quarto ja estava arrumado) e muito atencioso (recepção agradável e disposta a auxiliar em tudo).
Aufenthalt von 3 Nächten im Februar 2023
Antwort von Front Office Team am 24. Feb. 2023
Cara Sra. Patricia,Obrigado por essa boa crítica.Estamos encantados por ter desfrutado da sua estadia e por ter aproveitado ao máximo a localização do nosso hotel no coração de Florença.Estamos muito orgulhosos por o nosso pessoal ter sido capaz de o fazer sentir em casa. Esperamos vê-lo novamente em breve.

10/10 – Hervorragend

ARDIT

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Front Office Team am 6. März 2023
Dear Ardit,We are very glad that you have enjoyed your stay with us at IL Tornabuoni Hotel.We hope to welcome you back soon.Best regards.

10/10 – Hervorragend

Arianna

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tornabuoni, easily located in high end fashion shopping stores but also close to town where are the monuments are. domo is walking distance.
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Front Office Team am 3. Feb. 2023
Dear Mrs Arianna,We are really glad that you have njoyed your stay and our location, just in the heart of Florence.We hope to welcome you back soon.Best regards.

10/10 – Hervorragend

emre

Aufenthalt von 2 Nächten im Januar 2023
Antwort von Front Office Team am 3. Feb. 2023
Dear Guest,We are really glad that you have enjoyed your stay with us at IL Tornabuoni Hotel.We hope to see you soon.Best regards.

10/10 – Hervorragend

AHMAD

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful!
Antwort von Domenico Muratore/Hotel Director am 19. Jan. 2023
Dear Mr Ahmad,We are really glad that you have enjoyed tour stay with us at IL Tornabuoni Hotel.We hope to welcome you back in beautiful Florence.Best regards.

10/10 – Hervorragend

Daniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is newly renovated, elegant and luxurious property situated close to major sites such as Duomo and Uffizi in center of Florence but away from the noise of the crowd. It is also located close to Arno River and conveniently next to high end retailers. We had most pleasant and relaxing stay. Staffs were very kind and courteous. Room service and amenities were excellent. Only thing awkward is bathroom where you need some effort to push the toilet flush button on the wall. Overall, I highly recommend this hotel and will return again for further stay.
Antwort von Domenico Muratore/Hotel Director am 18. Dez. 2022
Dear Mr.Yu, We are really glad that you have enjoyed your stay at IL Tornabuoni Hotel. We would like to thank you for the beautiful review and for the feedback. We hope to welcome you again in the beautiful Florence. Best regards,

10/10 – Hervorragend

Daniel, Wilton

10/10 – Hervorragend

Carl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is Fantastic! Beautifully appointed, friendly and right in the heart of Florence.
Antwort von Domenico Muratore/Hotel Director am 7. Dez. 2022
Dear Mr Carl,We are really pleased that you have enjoyed your stay at Il Tornabuoni Hotel.We hope to welcome you soon in the beautiful Florence.Best regards.

10/10 – Hervorragend

Luz

Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

George

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Antwort von Domenico Muratore/Hotel Director am 15. Nov. 2022
Dear George,We are really glad to hear that you enjoyed your stay with us at IL Tornabuoni Hotel.We hope to welcome you again in the beautiful Florence.

10/10 – Hervorragend

daniele

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Domenico Muratore/Hotel Director am 11. Okt. 2022
Dear Daniel,We are really glad that you enjoyed your stay with us and to hear that you had a great experience. We hope to see you soon in marvellous the Florence.

10/10 – Hervorragend

Charlie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im August 2022
Antwort von Domenico Muratore/Hotel Director am 30. Sept. 2022
Dear Charlie,We are really glad that you enjoyed your stay with us and we hope to see you soon.

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Absolutely love the hotel! The staff and location was excellent
Aufenthalt von 1 Nacht im August 2022
Antwort von Domenico Muratore/Hotel Director am 23. Aug. 2022
Dear Mrs. SUsan,We are really glad that you have enjoyed your time at IL Tornabuoni Hotel.We always do our best to give our guest a memorable experiences.We hope to see tou soon.

10/10 – Hervorragend

Awais

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing hotel !!
Amazing in every way
Aufenthalt von 1 Nacht im August 2022
Antwort von Domenico Muratore/Hotel Director am 16. Aug. 2022
Dear Mr. Awais, We are really pleased that you have enjoyed your stay with us at IL Tornabuoni Hotel. We hope to see you soon.

10/10 – Hervorragend

Narbeh

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Highly recommended hotel!
Aufenthalt von 2 Nächten im August 2022
Antwort von Domenico Muratore/Hotel Director am 10. Aug. 2022
Dear Mr. Narbeh, We are glad that you have enjoyed your stay with us at IL Tornabuoni Hotel! It is a pleasure to read such a beautiful review. We really hipe to se you soon.

10/10 – Hervorragend

Eric

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Most memorable hotel stay we’ve ever had. Stayed here for our honeymoon so we had high expectations, and they still blew them away. Stylish, great location, great food, great service, you name it!
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Domenico Muratore/Hotel Director am 8. Aug. 2022
Dear Mr. Eric, We are really happy that you have enjoyed your stay at IL Tornabuoni Hotel. It is a great pleasure to read such a beautiful review! We hope to see you soon.

10/10 – Hervorragend

Dan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location Excellent property Highly recommend
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Domenico Muratore/Hotel Director am 3. Aug. 2022
Dear Dan, We are really pleased that you have enjoyed your stay with us at IL Tornabuoni Hotel! We hope to see you on your next trip to Florence.

10/10 – Hervorragend

adriana p salazar

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Location
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Domenico Muratore/Hotel Director am 3. Aug. 2022
Dear Adriana, We are really happy that you have enjoyed the location and your stay. We hope to see you soon.

10/10 – Hervorragend

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gorgeous new hotel with absolutely stunning interiors- no detail left undone. Staff was incredibly kind and attentive- Desk Man even helped get my missing luggage to the hotel before we left for Rome. Will definitely recommend to friends and family. Great location to everything and best Aperol spritz in Italy!
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Domenico Muratore/Hotel Director am 31. Juli 2022
Dear Jennifer, We are delighted that you have enjoyes tour stay with us. Thank you for this beautiful review, it helps us to de even better! We hope to see you soon

10/10 – Hervorragend

bert

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great experience
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Domenico Muratore/Hotel Director am 31. Juli 2022
Dear Bert, We are happy to see that you have enyojed your stay with us. We hope to see you soon.

6/10 – Okay

Isabela

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Domenico Muratore/Hotel Director am 31. Juli 2022
Dear Isabel, Thank you for the time spent for the review. We hope to see you soon!

10/10 – Hervorragend

Virginia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was wonderful. Staff were helpful and friendly. We would stay there again!!
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Domenico Muratore/Hotel Director am 31. Juli 2022
Dear Virginia, We are really pleased that you enjoyed your stay at IL Tornabuoni. We hope to see you soon!

10/10 – Hervorragend

Gabriela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Domenico Muratore/Hotel Director am 26. Juni 2022
Dear Gabriela, Thank you for choosing us for your stay in Florence! We hope to see you soon.

10/10 – Hervorragend

Diana

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The staff were all so attentive -- helping with reservations, taxis and every need. Location was perfect - an easy walk to great shopping, the Duomo and museums and just a few steps from the Ponte Vecchio. Room was contemporary and very comfortable...more spacious than typical Florence hotel rooms. Would definitely recommend to others.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Domenico Muratore/Hotel Director am 26. Juni 2022
Dear Diana, We are really happy that you enjoyed your stay with us. It is a pleasure to read such a beautiful review on the Hotel and on our staff! We hope to see you again on your next trip to Florence.

10/10 – Hervorragend

Christa

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Roof top terrace
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Domenico Muratore/Hotel Director am 26. Juni 2022
Dear Christa, Thank you! We hope to see you soon.

8/10 – Gut

Simon, London

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was great, but the breakfast service terrible and cost of food/drink options very high
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Domenico Muratore/Hotel Director am 26. Juni 2022
Dear Simon, Thank you for your feedback on the breakfast, for us is very important. I will speak to the staff in order to avoid any other inconveniences. We hope to see you soon.

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Domenico Muratore/Hotel Director am 5. Juni 2022
Dear Robert, We are really glad that you have enjoyed your stay at IL Tornabuoni Hotel. We hope to see you soon.