Exeter Urlaub günstig buchen

So, the system went down when we were checking in the staff may have been inexperienced we were directed to sit down. Check in was smooth after that. After we checked out we got a call from the manager stating that there had been damage done to a table in the room. Our mother in law had stayed in the room. I understand the need for follow up we found the process a bit upsetting. The manager did not have any real information about the damage, just that a night table or table had been broken and we were to be charged $200 for it. My 86 year old mother in law had stayed in the room and was exhausted from a long day of travelling, she slept, so it was hard to believe this was her. We asked for pictures of the damage and to see the damage caused. That was not allowed. In the end we were not charged, the process was time consuming and caused some emotional distress to an 86 year old which was not necessary. I believe if you are going to call someone to say there was damage you need to have done some research into the incident. Have pictures, allow folks to go and see the damage. It’s important to have your facts straight before you make a call of this nature and be able to show the damage caused .