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Bewertungen von Globales Playa Estepona

4 out of 5
Globales Playa Estepona
Calle del Norte, 2, Estepona, Andalusia

Bewertungen

7,6

Gut

24 von insgesamt 81 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
31 von insgesamt 81 Gästebewertungen haben eine Bewertung von 8 - Gut" "
15 von insgesamt 81 Gästebewertungen haben eine Bewertung von 6 - Okay" "
9 von insgesamt 81 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
2 von insgesamt 81 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

7,8/10

Personal & Service

10/10

Ausstattung

7,6/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic holiday great staff. Food was plentiful and lovely. No complaints.
Aufenthalt von 7 Nächten im Mai 2019
Antwort von Globales Customer Service Department am 8. Nov. 2019
Dear guest, Thank you very much for your fabulous rating. We are very pleased to know that we met your expectations and that you enjoyed your holidays with us, and we hope we can see you soon back at Globales. Best regards. Globales Quality Manager

8/10 – Gut

Nuno

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fim de semana descontraido
Foi um fim de semana espectacular. O Hotel é muito bom, com boas comodidades. Os escorregas são espectaculares e as piscinas são extraordinárias. Recomendo o jantar no restaurante da praia. O único ponto contra é a praia e as moscas. Embora o hotel fique na primeira linha da praia, esta é muito má, cheia de rochas. Não se consegue entrar na agua. As moscas é outro inconveniente, pois não nos deixam descansar nas poltronas.
Aufenthalt von 2 Nächten im Oktober 2018

10/10 – Hervorragend

María Eugenia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im September 2018

10/10 – Hervorragend

Angel Maria

Excelente
Aufenthalt von 4 Nächten im September 2018

10/10 – Hervorragend

M.Carmen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
FANTASTICO
Nos encantó todo en general Es estupendo tanto para ir con niños como en pareja Habitaciones amplias y comidas El Buffet poco variado pero se come bien Las piscinas son una pasada Muy buena relación calidad-precio
Antwort von Globales Quality Manager am 7. Nov. 2018
Apreciada Carmen, Muchas gracias, nos alegra mucho saber que ha disfrutado de su estancia con nosotros y que nos ha otorgado la máxima puntuación y esperamos poder volver a recibirla pronto en nuestro hotel. Un saludo

8/10 – Gut

Line

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stort hotel beliggende på stranden, mange pools, egnet til børnefamilier. Mad er fin, og service er fin. Der sker ikke så meget i nærområdet.
Aufenthalt von 7 Nächten im Oktober 2017

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel with small waterpark.
Lovely hotel and perfect for a family with children of different ages as there is something for everyone in terms of pools and water play areas/water slides. Location was a bit remote but we used the free shuttle bus to Puerto Banus. Food was good...on a par with other similar hotels and non of us ever went hungry or felt like we had to have the same day after day...the variety was good enough. The daytime activities put on by the animation team were good but the evening entertainment was not brilliant. There was dancing on stage for the younger children from about 8 ish for just over an hour...the younger kids love it! This is followed by Bingo and we never made it to the show which starts at 10.30 ish, but apparantly the shows were quite good. Rooms were modern and cleaned well. Outside areas were cleaned each morning.
Aufenthalt von 7 Nächten im Oktober 2017
Antwort von Globales Quality Manager am 7. Nov. 2018
Dear customer, Many thanks for your nice review. We are very happy to know that we met your expectations and that you enjoyed a nice stay with us, and we will be looking forward welcoming you soon at Globales. Best regards,

10/10 – Hervorragend

Jean-Philippe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Très bon séjour ! A recommander fortement !
Bonjour, L'hôtel est vraiment très propre et très bien entretenue que cela soit l'intérieur ou l'extérieur, du rarement vu. La nourriture est très correcte mais si un peu répétitif au niveau du buffet. L'infrastructure aquatique est impressionnante au regard du nombre de toboggans ! Très bon point. La plage est belle mais la présence de galets empêche de s'y baigner à moins d'être équipé/motivé :-) Personnel très agréable et discret. Seul bémol, les chambres sont mal insonorisées. On entend beaucoup les personnes dans le couloir, surtout en pleine nuit. La chambre quant à elle RAS, spacieuse, bien équipée et propre. Vu le prix de la location des voitures, je vous conseille fortement d'en louer une afin de visiter les environs (surtout Ronda qui n'est pas très loin et Senetil Las Bodegas), surtout que le parking de l'hôtel est gratuit et juste à côté des chambres !
Antwort von Globales Quality Manager am 7. Nov. 2018
Cher Monsieur Merci beaucoup pour vos commentaires. Nous sommes heureux de savoir que vous avez passé un bon moment avec nous. Nous espérons vous revoir bientôt. Cordialement. Globales Customer Service Department

8/10 – Gut

Juan Pablo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Muy buena la situacion del hotel y servicios muy buenos, el unico pero seria la entrega de la habitacion que fue un poco tarde respecto a la hora prevista
Antwort von Globales Quality Manager am 7. Nov. 2018
Apreciado Juan Pablo, muchas gracias por su valoración. Nos alegra saber que ha disfrutado de su estancia con nosotros y tendremos en cuenta su comentario respecto a la hora de entrada a fin de mejorar la experiencia de nuestros clientes. Un saludo.

8/10 – Gut

Maria dolores

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juni 2017

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
great hotel which suits all ages
We travelled with my son his partner and 3 kids aged 7,8 and 1. the hotel was immaculate and modern. staff were helpful and friendly. brilliant choice of food with something for everyone. Splashworld has pools, slides etc to suit everyone from babies to adults

10/10 – Hervorragend

sonia, cadiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Un hotel comodo, para no salir de alli
Hotel comodo, con todo incluido no hace falta salir de el, lo tienes todo. El parque acuatico fenomenal, el personal amable y servicial, buffet bueno y con dos restaurantes para elegir, si pudiera decir algo un poco peor seria que los horarios estan adaptado a extranjeros, pero eso es en la mayoria de hoteles. Varias piscinas para elegir asi qie no habia masificacion de gente. Para mi un 10

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Todo muy bien, servicio y atencion al cliente muy bien. Animacion fenomenal, parque aquatico y piscinas..una pasada.habitaciones geniales. Piscina dnd esta edf mallorca, necesitaria un bar, ya que si t apetece algo tienes q desplazarte hasta el restaurante para poder tomar algo en esta piscina y la comida del buffet muy repetida.

10/10 – Hervorragend

Ricardo, madrid

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
De trabajo
Excelente hotel

8/10 – Gut

Lucía, Málaga

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A pie de playa
A pie de playa,parque acuático bastante completo. Bastante variedad de comida pero sin una calidad excelente.Personal muy muy amable.Limpio. Para una escapada perfecta.Volvería a repetir.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
toen we zijn aangekomen op de 4e. was ons verteld dat wij boekte bij expedia..en die krijg nooit good kamers met balkons.. ik dacht dat ik een kamer met balcon en zee view had geboekt.. maar oke volgende dag omdat ik een leuke band met de receptioniste had..wilde ze ons verplaatsen naar een kamer met balcon..

10/10 – Hervorragend

joelle , gibraltar

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel for kids all ages
Had a lovely time at this hotel and kids really enjoyed the slash world and entertainment. Will definitely go again.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Fun, entertaining hotel ideal for children.
Stayed a week half board. Good for children. Food repetitive. Varied selection of pools.Never too crowded.

10/10 – Hervorragend

GerryF

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Awesome resort
Great new hotel has a small aqua park included mostly for kids but overall a very good all round hotel. Evening entertainment seems to revolve mostly around kids rather than adults so if you are travelling without kids, as a couple or as a younger group of friends perhaps best to go somewhere else for the evenings after your meal. Food was absolutely spot on and the all imclusive makes it well worth it. Theres plenty of places to go around in the evening around the area of estepona or marbella if you have a hired car or use a taxi.

8/10 – Gut

family , nottinghamshire

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice rooms although a bit on the small side.
Pools are very good but the beach is terrible, it's the only holiday I have ever been on where the beach is used due to stones and lots of stinging jellyfish. Fly problem in the beach food area but food in main rest. was great. The hotel did have gypsy carvans in the carpark outside the hotel and there dogs did keep coming into hotel as the kids would feed and water them, but it didn't cause any problems. Drinks are served in plastic cups which isn't very nice as they drip all over the place. Ask for a glass if you are not sat watching show where all kids are and they serve drink in glass.

10/10 – Hervorragend

JOSE MARCOS, JEREZ DE LA FRONTERA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Todo perfecto y sobre todo el parque acuatico.

8/10 – Gut

ISRAEL, S.M.

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A nice self contained spot.
Right on the water. Beautiful large pool. Site is ideal for longer stays for familys in that it is isolated and self contained. It offers great buffet meals.

8/10 – Gut

woo, UK

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good modern stop over.
There is a local Spanish tapas bar 5 minutes from the hotel (well before the busy main road that you come off), this is worth a vist. The hotel was very comfortable and quiet this time of year.

2/10 – Ungenügend

echtpaar, oss

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zeer SLECHT
ongezellige kale sobere kamer, leek wel een kazerne, bedden niet verplaatsbaar, met meter tussenruimte waardoor de 2 stoelen 4 meter van elkaar verwijderd moesten staan. Alles heel erg oud, gehorig en bedden die bij iedere beweging enorm kraakten. Nog nooit zo,n slechte hotelkamer meegemaakt, zelfs niet 1 ster waard. Het werd gelukkig wel iedere dag schoongemaakt met schone handdoeken. Wifi ALLEEN in de ongezellige cafetaria. Alle drankjes werden alleen maar uit plastiek bierglazen geschonken, ook de wijnen. Nog niet de helft van de prijs waard. Zal dit adres beslist niet aanraden

4/10 – Schlecht

Ady, Australia

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Should only be rated 2 star at most
The room we were put in looked nothing like the photos on your web site. The place looked appealing had nice swimming pools tennis courts etc. After parking the car we had to take our luggage about 400 metres to the room. The building was very old & the room was poor, no A/C & poorly maintained. As they have a number of buildings the building we were put in was called Formentera the one cloest to the sea and I would say the oldest.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service

8/10 – Gut

Conny, Sassenheim

Gut: Zustand der Unterkunft
Een prettig hotel om te verblijven
Wij hadden een kamer in blok Mallorca, ouder maar prima enschoon met balkon,klein koelkastje aanwezig erg fijn. Mooie zwembaden genoeg ligbedjes , eten was prima voor ieder wat wils. Vriendelijk personeel.

6/10 – Okay

Vnosan, Paris

hôtel sympa - repas nuls
à part les repas, toujours les mêmes, insipides, sans goût.

8/10 – Gut

Value T

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
nice time in Costa Del Sol
Nice location overlooking the Med. Friendly staff. Good food.

10/10 – Hervorragend

Luis Moreno

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

4/10 – Schlecht

angel, cadiz

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Habitaciones sin aire acondicionado
Habitaciones sin aire acondicionado. Buffet con poca variedad. Con el todo incluido bebidas de mala calidad y entrecomidas diseñados para extranjeros ( a media mañana y meriendas, hamburguesas, perritos, ...). No se merece las 4estrellas que tiene.

8/10 – Gut

lou , wales uk

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Hotel was really good and close to the beach!
Our room was nice, stayed in the menorca block, a/c was a godsent!! Although we had a few resident ants.... Everything was reasonably clean. Beach really close and happy divers scuba centre just around to the left of the beach! Pool was good sized, and sun beds was always available. Only negative i have is that the staff was really unhelpfull and miserable most of the time... Like they really didnt want to be there.... Other than that we had a great time in the sun!!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Todo placentero
He estado 4 días , pero es una zona agradable , y la forma del complejo es como un camping muy original , se respira muy cómodo por su amplitud

6/10 – Okay

Laura, France

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Chambres vetustes mais beaux exterieurs
Hotel situé sur une voie rapide entre Estepona et Marbella. Très difficile d'accés (nous avons mis 2heures a le trouvé.) Chambre vetuste et vieillissante mais propre et nettoyé tout les jours. Wifi gratuit disponible que sur une zone restreinte autour du bar, et wifi payant très cher et ne marche pas bien. Exterieurs par contre très charmants, jolie plage, belle piscine (une de repos et une de natation+ pateaugoire) Personnels de l'accueil et du restaurants très charmants dans l'ensemble (notamment le jeune serveur très souriant) Animation le soir en Espagnol/Anglais/ Francais mais l'hotel est surtout fréquenté par des locaux. Rien au alentours donc necessité d'avoir une voiture ou d'emprunté les transports en communs (que je n'ai pas testé donc pas d'avis) pour pouvoir se divertir. Pour la nourriture, très repetitive mais il y avait toujours de la viande et du poissons, le buffet etait rapidement reapprovisioné. Nous avons passé de bonnes vacances et apprécié Marbella ce qui fait que nous reviendront surement dans la region mais pas dans cet hotel.

10/10 – Hervorragend

Alberto, Córdoba

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Un complejo espléndido

10/10 – Hervorragend

Debbie, Northants

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect break
This was a last minute booking and we couldn't have dared hope for better. In fact we were very surprised once we arrived that there had been any rooms left at all. Check in was easy and efficient. The grounds were lovely lots of lawned areas, trees and shrubs. We were in the Ibiza block, it was a big, bright airy room with balcony, overlooking both the pool and the beach (you can see Morocco and Gibraltar). The room was immaculately clean with air conditioning, fridge, lovely walk in shower and ample storage. The room was cleaned each day. The grounds are quite extensive, there is an area just off the beach with it's own beach restaurant, tennis courts, a lawned sunbed area, a very large pool, the majority of which is very deep and excellent for swimming, lots more loungers around the pool, a pool bar with seating area, a smaller childrens pool and behind the restaurant is another good sized shallower relaxation pool. The food was excellent and plentiful, lots of choice and very fresh. The entertainment was good, two activities each in a morning and an afternoon for children and the same for adults, including pilates, yoga, aqua gym, volleyball, shooting, football, archery, table tennis, darts and pool. In an evening there is always a children's disco followed by bingo and various shows. The staff were all helpful and friendly and it is located in a very quiet area perfect for relaxation. It really was a perfect stay.

8/10 – Gut

vincent, casablanca

Gut: Sauberkeit und Zustand der Unterkunft
bien sans plus
Idealement situe en bord de mer et non loin en voiture de puerto banus. Personnel d accueil a la limite de l amabilite. Bcp de lits jumeaux . La photo de la plage est peu representative. Les transats sont situés sur le côté. Propreté et entretien bons.

8/10 – Gut

Médias, Maroc

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Un voyage en famille
+ emplacement impeccable les nouveau bâtiment son excelant , parking sur place Buffet moyen. - On a commander une chambre qui nous convient sur internet dans les nouveau bâtiment avec balcon, on était dessu à notre arriver par la chambre reçue son balcon demander , leur argument l'hôtel et plein même que j'ai réserver une semaine avons, le wifi et à payer même sur ma réservation et noter que ses gratuits dans la chambre

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Bueno por el precio
Teniendo en cuenta que todo incluido un fin de semana ha salido por un precio baratisimo no se podía pedir mucho. Lo mejor sin duda la habitación que estaba reformada y que tuvieron en cuenta las peticiones indicadas con vistas a la playa en edificio Ibiza, otra nota positiva la piscina relax. Ahora bien muchas cosas negativas destacando la calidad y variedad de la comida, muy justa para un todo incluido de hotel de 4 estrellas, bebidas horribles sobre todo el café, las copas las servian en vasos de plástico como si fuera un cumpleaños, parte del personal muy desagradable con los clientes.

8/10 – Gut

fernan, madrid

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
muy buen hotel
Estupenda estancia en familia.

10/10 – Hervorragend

maria, milano

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Grazioso albergo vicino al mare
ci siamo trovati bene,ottimo hotel,vicino al mare,ottimo per la famiglia,si mangia bene,pero non sarebbe male se fosse le cameriere più giovane,tornerei volentieri ....

6/10 – Okay

Manuel Jesús Vega, Jerez de la frontera

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Lo mejor calidad precio
Nada que ver las instalaciones del formentera con Mallorca. Me volvería a ir para alojarme en el edificio formentera.

8/10 – Gut

arantxa, madrid

Gut: Sauberkeit und Personal & Service
hotel relax
la estancia a sido bastante buena,aun le faltan detalles para ser un 4 * pero en general bien

6/10 – Okay

Mara

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Graziosa struttura sul mare, ideale per relax
Ho trascorso 5 giorni al Global Playa Estepona, ero alloggiata nel blocco Ibiza, recentemente ristrutturato, camera di fronte alla grande piscina. Buono il cibo, cucina internazionale, hotel sulla spiaggia. Peccato la spiaggia non bellissima, il mare con tante alghe alla deriva. Clima ottimo, leggermente ventilato. Hotel pieno di tedeschi, inglesi, spagnoli. Nessun italiano. Animazione soft. Carina la piscina con musica chilo out. Piacevole ma per un soggiorno breve.

10/10 – Hervorragend

Gillian, Surrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice family hotel close to the beach
I would definitely go back to this hotel. The hotel actually looked like the photos posted - newly refurbished. The all inclusive tariff was worth it - the food was fresh and good quality. The staff were friendly and helpful and there was plenty on offer daily in terms of activities for all ages, if you wanted to participate. The beach was close by but it was a little rocky and had no beach bars - so was unspoilt. I would definitely recommend a car for getting about. Wi-Fi had to be paid for in the room but was available free in the bar area. In room safes also had to be paid for as an extra.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit
Fint badeanlegg
Vi tilbrakte et døgn for å få litt sol og bading. Rommet vårt i den eldste delen av anlegget var slitt. men badeanlegget var greitt.

4/10 – Schlecht

Jette 48 år, Danmark

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Hotel med mange måger.
Ikke god strand pga mange sten i vand samt tang. Utroligt mange måger som flyver hen over pool ofte og nærmest bor på tag på hotel lige overfor. Måger larmede. Larm fra renovering rundt omkring. Mange myg. God stor pool, men åbner først kl. 11-20. Larm hele dagen fra to store højtalere ved pool hvor musik spilles HELE dagen. Senge knagede og ingen aircondition på værelset men dog køleskab.

4/10 – Schlecht

Dr David, Glendale, WI

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Pleasant but not a hotel
Globales Playa Estepona, Malaga is not a 4 star hotel and should not be rated as one. The "hotel" is a timeshare which lacks the basic normal hotel amenities. It was another hotel and recently underwent renovation and this is evident. It is not located as I requested in the city of Malaga but Malaga province. This distinction was not made and I assumed I would be in the city or very near it on the beach. Instead I was 56 Km away and had purchased train tickets to go to other cities from Malaga. This caused me to have to take lengthy and stressful car rides to the train station and incur car rental and parking expenses, needless to say causing unnecessary expense and difficulty. You cannot use the restaurant, cafeteria, or bar unless you are pre-paid timeshare. I had to beg them to let me pay for dinner the first night and two breakfasts - the food was classical institutional fare and expensive. No soap was provided. We insisted and finally got soap on 3rd day, no pool towels - bring your own, no free internet as Expedia indicated in the room; Also need to pay for the safe in the room, which we did not have to do in Madrid. "hotel" is located in an isolated and shabby area with no restaurants within walking distance or close driving distance.

10/10 – Hervorragend

António Pedro, Coimbra

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
ótima estadia
a minha estadia no hotel foi excelente sem nada a apontar com um atendimento excepcional. no entanto o serviço de apoio da hotéis . com é de lamentar nomeadamente do Sr Roberto que prestou um péssimo serviço

4/10 – Schlecht

valérie, ARZO

Verbesserungswürdig: Sauberkeit
première et dernière fois
Mauvaise expérience ; piscine fermée de bonne heure l'après-midi - horaires et contenus des repas dignes d'anglais mais surtout pas d'espagnols; Nous avions réservés un hôtel mais nous nous sommes retrouvés dans un camps de vacances pour adolescents;