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„The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days ...

„房間可能木製品較多，晚上間斷發出令人煩厭的聲音，員工非常親切有禮 用餐體驗非常好“

„温泉もよくゆっくり出来ました。“

„お腹いっぱい、健康だー“

„2人で宿泊させていただきました。 和室は快適な室内で、お風呂、暖房設備、など必要な装備は全て整っておりました。 オーナーさんは気さくでお話が楽しい方です。まだ宿泊してみたいと思いました。“

„スタッフの対応が素晴らしい。ロビーにはフリードリンクがある。インバウンドが少なくおちつける。“

„整潔舒適，温泉好，早晚餐好“

„また利用したいと思います“

„Great spot away from the busy Tokyo area. The rooms and the hotel is special in its own way and has a lot of character. Felt like being in my grandparents home. Really enjoyed staying here and it made it incredibly easy to walk to and from the train station to get bus tickets. Would definitely tell friends to stay here in the future. “

„Kaji, front desk manager was amazing & so helpful -accommodations & meals were wonderful, buses were convenient , about 45 min each way to & from the ski areas“

„Ski in ski out location. Fantastic hotel with large rooms and indoor fire pit. Staff were extremely helpful. Having a vehicle is preferable to go to and from town but they do run a shuttle Service free of charge.“

„とても良かった。“

„The place is really nice. We would love to come back some time again for trekking. And thank you Tosh for dropping us in the railway station. “

„K“

„寧靜的鄉村體驗“

„Amazing family lodge - nice facilities did go in off season but was very welcoming and easy to deal with! Plus very close to Goryu“

„We have a good and family style stay, good stay with driving and close to ski center.“

„We loved our stay here. Shuto and Yuya were excellent hosts. This place definitely gives off hostel/community vibes however you get the comfort of your own room. Convenient location. It’s hard to get around town if you don’t have a car but there are a few shuttles running throughout the day. “

„100% recommend! The staff are all super helpful. Breakfast and dinner are delicious! When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to. At the hotel, we managed to get early check in which was great and allowed ...