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Bewertungen von Neptune Eilat By Dan Hotels

Neptune Eilat By Dan Hotels
North Shore Eilat, Eilat

Bewertungen

8,6

Hervorragend

99 von insgesamt 177 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
50 von insgesamt 177 Gästebewertungen haben eine Bewertung von 8 - Gut" "
16 von insgesamt 177 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 177 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
7 von insgesamt 177 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

9,0/10

Personal & Service

8,6/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gutes Frühstück, schöner Pool und direkt an der einkaufsmeile
Aufenthalt von 4 Nächten im Oktober 2019
Antwort von Revital Benjamin am 31. Okt. 2019
Dear Guest Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards

8/10 – Gut

Frank

Gut: Personal & Service und Komfort des Zimmers
Schönes trubeliges Hotel mit Meerblick
Service war ok, Frühstücksbuffet sehr reichhaltig, schönes Zimmer mit Meerblick. Sehr familienfreundlich, für Paare ohne Kinder daher sehr trubelig. Aussenterrasse durften wir zum Frühstück nicht benutzen. Parkplatz bei unserer Ankunft komplett belegt, durften dann im Halteverbot des Hotelparkplatzes parken. Sauberkeit des Hotels und Zimmers könnte besser sein.
Aufenthalt von 3 Nächten im Mai 2019
Antwort von Hc1111** am 10. Juni 2019
Liebe Gäste Vielen Dank, dass Sie sich für das Neptune Hotel Eilat entschieden haben Empfehlen Sie dem Personal, gerne beim Service behilflich zu sein, wie beim Frühstück auf dem Balkon zu sitzen Wir würden uns freuen, Sie in Ihrem nächsten Urlaub begrüßen zu dürfen Grüße Hagit Cohen Guest Relations Manager

10/10 – Hervorragend

LORNE

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing without question!
Aufenthalt von 1 Nacht im März 2024
Antwort von Orly Atedgi am 24. März 2024
Dear Guest, Thank you for choosing to stay at Dan Neptune Hotel Eilat. We were glad to receive your positive feedback. We will continue to do everything to give you a perfect hospitality experience on your next visit as well. Best regards, Orly Atedgi Guest Experience Center Department .

8/10 – Gut

Marina

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Really nice hotel, friendly staff, give feeling that you remembered and welcomed. Not like it was: no bathrobes, no room service… Bathroom wasn’t cleaned even once in our 3 days staying Will be definitely coming back
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Orly Atedgi am 24. März 2024
Dear Guest, Thank you for choosing to stay at Dan Neptune Hotel Eilat .Your feedback is important to us. The information was forwarded to the hotel. We will be happy to host you again at Dan hotels. Best regards, Guest Experience Center Department.

6/10 – Okay

Jukka

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Odotin enemmän.
Henkilökunnan englanninkielen taito oli välttävä, vastaanotosta alkaen. Huoneen siivouksen yhteydessä ei tuotu uusia pullovesiä ja pyyhkeet jäivät kerran vaihtamatta kokonaan. Tai käytetyt pyyhkeet vietiin pois, mutta uusia ei tullut tilalle. Aamupala oli hyvä ja munakkaan paistaja oikein asiallinen kaveri. Huoneen seinät tuntuivat olevan paperia, sillä heräsin joka aamu naapurihuoneen kovaääniseen hepreankieliseen ”keskusteluun.” Paljon lapsiperheitä, joten en suosittele omaa rauhaa etsiville.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Oliel Roni Guest Experience Department Dan Eilat am 25. März 2024
Dear Guest,Thank you for choosing to stay at Dan Neptune Eilat.We received your feedback, your comments were forwarded to the hotel management for further treatment. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

8/10 – Gut

Eyal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
nice relax brake, hotel location very good near the sea , breakfast very good
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Orly Atedgi am 24. März 2024
Dear Guest, Thank you for choosing to stay at Dan Neptune Hotel Eilat. We were glad to receive your positive feedback. We will continue to do everything to give you a perfect hospitality experience on your next visit as well. Best regards, Guest Experience Center DepartmentDan Hotels Eilat

10/10 – Hervorragend

Hana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Orly Atedgi am 24. März 2024
Dear Guest, Thank you for choosing to stay at Dan Neptune Hotel Eilat. We were glad to receive your positive feedback. We will continue to do everything to give you a perfect hospitality experience on your next visit as well. Best regards, Guest Experience DepartmentDan Hotels Eilat

10/10 – Hervorragend

Avi

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean, central place, good service, and great food. I will definitely come back again soon
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Orly Atedgi am 24. März 2024
Dear Guest, Thank you for choosing to stay at Dan Neptune Hotel Eilat. We were glad to receive your positive feedback. We will continue to do everything to give you a perfect hospitality experience on your next visit as well. Best regards, Guest Experience DepartmentDan Hotels Eilat

8/10 – Gut

Marina

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Rather old hotel, comfortable enough. Not too convenient exit to the beach or promenade
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Orly Atedgi am 24. März 2024
Dear Guest, Thank you for choosing to stay at Dan Neptune Hotel Eilat. We were glad to receive your positive feedback. We will continue to do everything to give you a perfect hospitality experience on your next visit as well. Best regards, Guest Experiance Department Dan Hotels Eilat

10/10 – Hervorragend

Baruch

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Orly Atedgi am 24. März 2024
Dear Guest, Thank you for choosing to stay at Dan Neptune Hotel Eilat. We were glad to receive your positive feedback. We will continue to do everything to give you a perfect hospitality experience on your next visit as well. Best regards, Guest Experience Department Dan Hotels Eilat

8/10 – Gut

Marc, Cincinnati

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice
Aufenthalt von 4 Nächten im September 2023
Antwort von Oliel Roni Dan Hotels am 1. Okt. 2023
Dear Guest,Thank you for choosing Neptune Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for. We look forward to welcoming you again soon.Best regards,

6/10 – Okay

Thomas

Gut: Sauberkeit, Personal & Service und Ausstattung
Nice hotel and best suited for families. There where hundreds of kids there which cute but loud
Aufenthalt von 1 Nacht im September 2023
Antwort von Shaked naim Dan Eilat am 10. Sept. 2023
Dear GuestThank you for choosing Neptune Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

2/10 – Ungenügend

ALBERTO

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Terrible experience
Terrible experience
Aufenthalt von 1 Nacht im August 2023
Antwort von Shaked naim Dan Eilat am 31. Aug. 2023
Dear GuestThank you for choosing to stay at Neptune Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

10/10 – Hervorragend

Idit

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful hotel in eilat
Great hotel on the sea front, wonderful breakfast, nice pool and gym. We had a wonderful vacation!
Aufenthalt von 1 Nacht im August 2023
Antwort von Shaked naim Dan Eilat am 16. Aug. 2023
Dear GuestThank you for choosing Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

8/10 – Gut

Anastasia

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very unique and pleasing hotel
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Shaked naim Dan Eilat am 16. Juli 2023
Dear GuestThank you for choosing Dan Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

6/10 – Okay

Adi

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Shaked naim Dan Eilat am 22. Juni 2023
Dear GuestThank you for choosing to stay at Neptune Eilat.We received your feedback. Our goal is the comfort and enjoyment of our guests and we sincerely regret those occasions when this is not achieved.We look forward to hosting you and your family again and we will do our utmost to make your future vacation enjoyable.Best regards,

10/10 – Hervorragend

Ofer

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Shaked naim Dan Eilat am 14. Juni 2023
Dear GuestThank you for choosing Neptune Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

10/10 – Hervorragend

Omar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
This stay change my mind about hotels in eilat , it was magnificent
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Best regards, Shaked naim Dan Eilat am 14. Mai 2023
Dear GuestThank you for choosing Neptune Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.

10/10 – Hervorragend

vladimir

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Best seaI experience, very close to beach , board walk, quiet and safe
Aufenthalt von 4 Nächten im April 2023
Antwort von Shaked naim Dan Eilat am 7. Mai 2023
Dear Vladimir,Thank you for choosing Neptune Eilat and for taking the time to leave such positive feedback.We are happy that we met your expectations and that you experienced the quality hospitality we are known for.We look forward to welcoming you again soon.Best regards,

2/10 – Ungenügend

Yekutiel

Verbesserungswürdig: Personal & Service
noisy weekend
Very noisy
Aufenthalt von 3 Nächten im April 2023
Antwort von Alice Genislav am 1. Mai 2023
Dear Guest,It was a pleasure to host you.We at Neptune Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs.

4/10 – Schlecht

Gil

Aufenthalt von 3 Nächten im April 2023
Antwort von ירדן מילמן-הנהלת המלון. am 13. Apr. 2023
גיל שלום,תודה רבה שהקדשת מזמנך לדירוג המלון.צר לנו לקבל ציון נמוך, נשמח באם תתני לנו הזדמנות נוספת לתקן חוויה זו.בברכה,

10/10 – Hervorragend

eli

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2023
Antwort von ירדן מילמן-הנהלת המלון. am 9. Apr. 2023
אלי שלום,תודה רבה שהקדשת מזמנך לדירוג המלון.נשמח לשוב ולארח אותך גם בעתיד.בברכה,ירדן מילמן-הנהלת המלון.

10/10 – Hervorragend

mary

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Prompt to take care of our concerns.
Aufenthalt von 2 Nächten im März 2023
Antwort von Oliel Roni Guest Experience Department Dan Eilat am 5. Mai 2024
Dear Guest,Thank you for choosing Neptune Eilat.We appreciate that you took time to send us your positive feedback.We hope to see you again on your next vacation.Best regards,

6/10 – Okay

Helene

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
The room I booked was half the size os the photo on Expedia. the hotel had no activities for guests, the second day was raining and there was nothing to entertain the guests, most were sitting around in the lobby.
Aufenthalt von 2 Nächten im März 2023
Antwort von Oliel Roni Guest Experience Department Dan Hotels am 5. Mai 2024
Dear Guest, Thank you for choosing to stay at Neptune Eilat Hotel. Your feedback is important to us.Please contact us at 08-6363197 or email roni.oliel@danhotels.com for further treatment.Best regards,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2023
Antwort von ירדן מילמן-הנהלת המלון. am 23. Feb. 2023
שלום רב,תודה רבה שהקדשת מזמנך לדירוג המלון.נשמח לשוב ולארח אותך גם בעתיד.בברכה,

10/10 – Hervorragend

Jonathan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Breakfast best ever in Israel !
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von Yarden Milman am 18. Dez. 2022
Dear Jonathan,Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards,

10/10 – Hervorragend

iris

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The location and the breakfast were amazing
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Yarden Milman am 20. Dez. 2022
Dear Iris,Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards,

10/10 – Hervorragend

Igor

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice, clean room. Walking distance to the beach. Restaurant and pool buffet have large menus. Nice night life right around the corner.
Antwort von Yarden Milman am 9. Nov. 2022
Dear Igor,Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards,

6/10 – Okay

Naomi

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The staff was pleasant, but the hotel wasn’t clean and it felt like it needed a good update. Location was nice.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Alice Genislav am 31. Okt. 2022
Dear Guest,It was a pleasure to host you.We at Neptune Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs. Looking forward to providing you with a better experience next time,With Regards,

4/10 – Schlecht

Steven

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
Large, very noisy property - with thumping sound till early morning hours from pool area. In need of a few more and larger elevators. Small bathrooms. Spartan room. Very crowded and boisterous breakfast dining area but hotel did provide a large and tasty breakfast to go for our Petra trip. Free parking “if available” - very limited lot. After a prolonged song and dance was offered parking in a dirt lot - 10 minute walk- but could not guarantee that we would not get a parking ticket. Overall, would not return.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Alice Genislav am 31. Okt. 2022
Dear Guest,It was a pleasure to host you.We at Neptune Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs. Looking forward to providing you with a better experience next time,With Regards,

8/10 – Gut

Keren

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Hotel Management am 16. Okt. 2022
Dear Guest,Thank you for sharing your experiences of our hotel with other travelers. We’re so happy you enjoyed your stay at Neptune Eilat Hotel. It is always our aim to provide our guests with the best experiences.We'll be looking forward to welcome you back again soon. Best Regards,

10/10 – Hervorragend

Lydia and Pablo

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Hotel Management am 16. Okt. 2022
Dear Guest,Thank you for sharing your experiences of our hotel with other travelers. We’re so happy you enjoyed your stay at Neptune Eilat Hotel. It is always our aim to provide our guests with the best experiences.We'll be looking forward to welcome you back again soon. Best Regards,

10/10 – Hervorragend

Jessica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property was very close to the beach strip, and extremely convenient to the city buses that can take you directly to the Dolphin and Coral Reef beach…definitely get a Rav Card to save money by avoiding taxis. The lobby was clean, and the breakfasts were plentiful…maybe not as gourmet as some of the other hotels during my Israel trip, but plenty of options to keep you satisfied; I did love the custom espressos. Their swimming pool seemed to be the absolute best pool compared to the other hotel properties with comfortable lounges and it was very well shaded. My room had a sweet balcony overlooking the pool and Red Sea, and it was great for enjoying an evening glass of wine. The rooms are well equipped with all the standard features…coffee machine and kettle - which is great for tea drinkers. The bathroom was cozy and clean. Even though my children are now young adults, it seemed that they catered to families and small children - it’s always a joy to see happy children, and this could be a great environment to take your family.
Aufenthalt von 3 Nächten im September 2022
Antwort von Yarden Milman am 11. Okt. 2022
Dear Jessica,Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards,

10/10 – Hervorragend

Lydia and Pablo

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von ירדן מילמן-הנהלת המלון. am 6. Okt. 2022
Dקשר LטגןשתThank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards,

10/10 – Hervorragend

Batsheva

Aufenthalt von 1 Nacht im September 2022
Antwort von ירדן מילמן- הנהלת המלון. am 2. Okt. 2022
תודה רבה שהקדשת מזמנך לדירוג המלון וכתיבת המשוב.אנו שמחים לקרוא שנהנית להתארח במלון "נפטון אילת"נשמח לראותך בין אורחינו החוזרים גם בעתיד.בברכה,ירדן מילמן- הנהלת המלון.

10/10 – Hervorragend

Shahar

Aufenthalt von 3 Nächten im September 2022
Antwort von ירדן מילמן-הנהלת המלון. am 2. Okt. 2022
תודה רבה שהקדשת מזמנך לדירוג המלון וכתיבת המשוב.אנו שמחים לקרוא שנהנית להתארח במלון "נפטון אילת"נשמח לראותך בין אורחינו החוזרים גם בעתיד.בברכה,

2/10 – Ungenügend

Leslie

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Checked in and was given a room that was not what I ordered. Staff had to be called to separate the beds. Maintenance had to be called to get air conditioning to work. Ants had to be sprayed in bathroom which left us with an unpleasant smell..
Aufenthalt von 2 Nächten im August 2022
Antwort von Yarden Milman am 18. Sept. 2022
Dear Leslie,Dear Guest,Thank you for taking the time to share your thoughts following your stay at Neptune Eilat. Throughout the hotel, it is our constant aim to ensure the highest standards in all areas.we have taken on board your comments in a bid to ensure of a better experience all round for all our guests.we looking forward to welcome you back again soon. Best regards

10/10 – Hervorragend

Sima

Aufenthalt von 3 Nächten im August 2022
Antwort von Yarden Milman am 4. Sept. 2022
Dear Sima,Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards,

2/10 – Ungenügend

Smadar

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A nightmare vacation
We took 6 rooms expecting a fun vacation and in the end we experienced a nightmare of freedom. Dirty rooms, toilets and bathroom as if being in field conditions is really disgusting. At every meal we had hair in the food and when we turned around we didn't do anything about it, we were told that it fell on the guests which is absolutely not true. The day before departure, half of the guests caught a virus of diarrhea, vomiting and fever and some of them had to go to medical treatment before to receive an infusion. I asked at the counter to speak to the person in charge and when he didn't I left a phone call more than once and until this moment they didn't get back to me, so tell me what kind of vacation is this? What is certain is that we will definitely not pass and give up everything that we experienced at your place
Aufenthalt von 3 Nächten im August 2022
Antwort von Hotel Management am 7. Sept. 2022
Dear Guest,It was a pleasure to host you.We at Neptune Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs. Looking forward to providing you with a better experience next time,With Regards

10/10 – Hervorragend

LIZA

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von Yarden Milman am 30. Aug. 2022
Dear Liza,Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards,Yarden Milman.

10/10 – Hervorragend

itay

Aufenthalt von 2 Nächten im August 2022
Antwort von ירדן מילמן-הנהלת המלון. am 30. Aug. 2022
איתי שלום,תודה רבה שהקדשת מזמנך לדירוג המלון .נשמח לראותך בין אורחינו החוזרים גם בעתיד.בברכה,ירדן מילמן- הנהלת המלון.

10/10 – Hervorragend

Eyal

Aufenthalt von 2 Nächten im August 2022
Antwort von ירדן מילמן-הנהלת המלון. am 30. Aug. 2022
שלום רב,תודה רבה שהקדשת מזמנך לדירוג המלון .נשמח לראותך בין אורחינו החוזרים גם בעתיד.בברכה,ירדן מילמן- הנהלת המלון.

8/10 – Gut

Eliyahu, Petach Tikva

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
As one of the oldest hotels in Eilat it's maintained very well and the renovate made it looks good
Aufenthalt von 1 Nacht im August 2022
Antwort von Yarden Milman am 15. Aug. 2022
Dear Eliyahu, Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards,

10/10 – Hervorragend

Vladislav

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast is very good. The service was really nice and friendly. We liked the baclcony view. The hotel was clean,nice and organized!
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Yarden Milman am 2. Aug. 2022
Dear Vladislav, Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards, Yarden Milman.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excelente
Muito bom Hotel em todos os quesitos: Localização excelente, ótima infraestrutura, confortável e limpo. Café da manhã formidável! Atendimento muito bom de todos os funcionários, principalmente Sinay da recepção, e Mohamood do bar. Recomendo!!
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Yarden Milman am 3. Juli 2022
Dear Guest, Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards, Yarden Milman.

4/10 – Schlecht

Alexander

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Ausstattung
Extremely negative check-in experience! The hotel front desk clerk (Sinay) was very unwelcoming and rude, and made us feel very disrespected. He even blamed Expedia when our room wasn't ready an hour after the advertised check-in time. While the hotel itself was decent - we will not return to a business that made us feel like they are doing us a favor for staying there.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Yarden Milman am 28. Juni 2022
Dear Guest, It was a pleasure to host you. We at Neptune Eilat are very attentive to our guests at any time and if you faced a specific case that did not match your expectations, the staff would have been happy to fulfill your needs. Best Regards,

10/10 – Hervorragend

efrat

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juni 2022
Antwort von ירדן מילמן-הנהלת המלון. am 23. Juni 2022
אפרת שלום, תודה רבה שהקדשת מזמנך לדירוג המלון . אנו שמחים לקרוא שנהנית להתארח במלון "נפטון אילת" נשמח לראותך בין אורחינו החוזרים גם בעתיד. בברכה, ירדן מילמן- הנהלת המלון.

10/10 – Hervorragend

Julie

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
The location in Eilat was good. We also thought the breakfast was delicious. The best part of our stay was the help we received from RawanA, who spent hours helping us book an online flight from Eilat to Tel Aviv after our 3-day trip to Petra and Wadi Rum camp in Jordan. What should have been simple was quite complicated, and Rawan helped us over many days. She is a treasure and we couldn’t have done it without her.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Yarden Milman am 23. Juni 2022
Dear Julia, Thank you We're so happy you enjoyed all the hotel amenities and services and we looking forward to welcome you back again soon. Best regards, Yarden Milman.

6/10 – Okay

Yohana

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Décevant
Hôtel qui ne vaut pas du tout son prix comparé aux hôtels alentours mis à part son emplacement . Petite chambre , salle de bain minuscule pas de baignoire . Pas rénové . Il faut descendre et monter un escalier pour arriver au club pour enfant donc pas pratique avec une poussette . Petit déjeuner pas exceptionnel compare aux hôtels d’eilat pratiquement au même prix .
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Yarden Milman am 20. Juni 2022
Dear Yohana, Throughout the hotel, every effort is made to ensure the highest levels of guest experience at all times, so we are always sorry to hear if this is not the case. we're sorry that other guests activity seem to have hindered your enjoyment We hope to have another opportunity to welcome you back for a more relaxing stay, perhaps outside of peak times. Best Regards, Yarden Milman.

8/10 – Gut

maxim

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
The room was not cleaning , There was a lot of dust in the room that was not cleaned, The pool is very clean and cleaned all the time, the food is excellent and there is a great selection
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Yarden Milman am 15. Juni 2022
Dear Maxim, Thank you for taking the time to share your thoughts following your stay at Neptune Eilat. Throughout the hotel, it is our constant aim to ensure the highest standards in all areas. we have taken on board your comments in a bid to ensure of a better experience all round for all our guests. we looking forward to welcome you back again soon. Best regards