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Bewertungen von Fairmont Windsor Park

5 out of 5
Fairmont Windsor Park
Bishopsgate Road, Englefield Green, Egham, England

Bewertungen

9,4

Außergewöhnlich

86 von insgesamt 106 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
11 von insgesamt 106 Gästebewertungen haben eine Bewertung von 8 - Gut" "
5 von insgesamt 106 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 106 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 106 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,2/10

Personal & Service

9,6/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Sangeet

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Outstanding staff and hotel
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Saul

Love this place. Little bit disappointed, the outdoor pool spa wasn’t open. No one told us about this.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Kamal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent Property
Aufenthalt von 1 Nacht im März 2024
Antwort von Jessica Porciani am 10. Apr. 2024
Dear Kamal,Thank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay and we look forward to welcoming you back very soon. Warm regardsJessica PorcianiQuality & Brand Manager

2/10 – Ungenügend

Rachel

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service
The whole experience was pretty terrible, from someone else being assigned the room that we were in (and they walked in while I was getting changed), to getting our keys then disabled and having to wait ~15 or 20 min in our robes at reception to get new ones (the man who said he was getting them went into a room and never came back so someone else had to help), to being told that we couldn’t swim due to the pool being overcrowded and not managed properly… the stay was awful. Zero apologies from staff for the massive invasion of privacy.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jessica Porciani am 19. Feb. 2024
Dear RachelThank you for contacting us following your recent stay at Fairmont Windsor Park. I am very sorry to read that your recent stay with us was not up to your expectations and the experience you describe is by far not a reflection of the service we want to provide at Fairmont Windsor Park. The entire team is disappointed to hear about the inconveniences that you have encountered while staying with us and we would like to sincerely apologize for this. The safety and security of our guests is our key priority, so rest assured that a full investigation has been launched into the issue with your room key and our internal procedure will be thoroughly reviewed to ensure that this does not happen again in the future. I understand from my team that they have reached out to you personally to ensure this is resolved to your full satisfaction and to give you an outcome of the internal investigation. Thank you again for your feedback. Warm regards Jessica PorcianiQuality & Brand Manager

10/10 – Hervorragend

AARON

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jessica Porciani am 19. Feb. 2024
Dear AaronThank you very much for your feedback following your recent visit at Fairmont Windsor Park. We are delighted to hear that you enjoyed your stay and we thank you for your full mark rating. We hope to welcome you back soon again. Warm regardsJessica PorcianiQuality & Brand Manager

10/10 – Hervorragend

Usmaan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jessica Porciani am 19. Feb. 2024
Dear Usmaan,Thank you very much for your feedback following your recent visit at Fairmont Windsor Park. We are delighted to hear that you enjoyed your stay and we thank you for your full mark rating. Warm regardsJessica PorcianiQuality & Brand Manager

8/10 – Gut

Níamh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is beautiful, with luxury features in the rooms and spa. I had 2 negative takeaways that would stop me from staying again. 1. Unfortunately, the pool - which is where the spa facilities are located - was overrun with children for large parts of the day. Even in the evening, this was the case up until 7pm and the facilities close at 8pm. The adult only outdoor pool closes even earlier ( 7pm ) and it was very full because of the indoor pool crowding / noise. If the spa facilities were separate, it would be fine. But as adults who paid a lot of money to stay in a luxury spa hotel, the spa facilities were nowhere near relaxing enough for the price. The area should be made adults only in the evening, or the opening hours should be extended for those who want to use the facilities without children. 2. The price(s) of drinks and the quality of drinks were not proportionate. Charging £20 for a cocktail is only acceptable if it’s made to a very high quality (and packs a punch). We didn’t feel our cocktails did either of these things. Staff were very friendly but they also repeatedly asked us to order more drinks (twice in 5 minutes from the same waiter on one occasion). This is really off-putting when you’re trying to relax. I think this would be a lovely stay for families who are prepared to spend a lot on food and drink (soft drinks are £5 each). As there are no other restaurants within walking distance, I’d advise others to look at the menu & prices before booking.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jessica Porciani am 12. Feb. 2024
Dear NiamhThank you for the time you have taken to review your recent stay at Fairmont Windsor Park.We are sorry to hear that you stay did not meet your expectations and that the spa facilities were busier then usual during your visit. We fully understand that this can influence your stay and we thank you for your feedback regarding the opening hours and accessibility for children. We will review this and make the necessary adjustments. Thank you also for your feedback regarding the service in the bar, we will review this with our team as well. We do hope we get the pleasure of hosting you again soon and to show you the changes we have made. Warm regardsJessica PorcianiQuality and Brand

10/10 – Hervorragend

Janell

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed my stay
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Jessica Porciani am 12. Feb. 2024
Dear Janell,Thank you for your rating following your recent stay with us. We are delighted to receive your full marks. We look forward to welcoming you soon again. Warm regardsJessica PorcianiQuality & Brand

10/10 – Hervorragend

Gavin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jessica Porciani am 12. Feb. 2024
Dear Gavin,Thank you so much for your rating following your recent stay with us. We are delighted to receive your full marks. Warm regardsJessica PorcianiQuality & Brand

10/10 – Hervorragend

Miss M

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay all round
Great hotel, lovely staff, and just a top experience in the spa, room service, gym, breakfast etc.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jessica Porciani am 12. Feb. 2024
Dear Miss MThank you for taking the time to write such a wonderful review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to Fairmont Windsor Park very soon. Warm regards Jessica PorcianiQuality & Brand Manager

10/10 – Hervorragend

Clare

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best hotel around
Nothing was too much trouble and Carla made sure we had a fantastic stay. Amazing hotel, very luxurious and relaxing, great quality. This is my third stay and I will be back soon.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jessica Porciani am 12. Feb. 2024
Dear Clare, Thank you for taking the time to write such a wonderful review following your third visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay with us again and we thank you for your kind compliments to Carla, it will give me great pleasure to share them with her. We look forward to welcoming you back to Fairmont Windsor Park very soon. Warm regards Jessica PorcianiQuality & Brand Manager

10/10 – Hervorragend

HASAN

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Jessica Porciani am 12. Feb. 2024
Dear Hasan,Thank you for your rating following your recent stay with us. We are delighted to receive your full marks. We look forward to welcoming you soon again. Warm regardsJessica PorcianiQuality & Brand

10/10 – Hervorragend

Mona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Jessica Porciani am 12. Feb. 2024
Dear MonaThank you for your rating following your recent stay with us. We are delighted to receive your full marks. We look forward to welcoming you soon again. Warm regardsJessica PorcianiQuality & Brand

10/10 – Hervorragend

Camille

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Jessica Porciani am 12. Feb. 2024
Dear CamilleThank you for your rating following your recent stay with us. We are delighted to receive your full marks. We look forward to welcoming you soon again. Warm regardsJessica PorcianiQuality & Brand

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful property but ….
This is one of the most beautiful hotels in the UK. Interior decor sublime, surrounding park stunning, spa and gym facilities excellent however … it’s a big hotel and there were kids everywhere, in the bar, in the spa (outside children hours), screaming in the restaurant, the staff seemed quite inexperienced to enforce the limited restrictions they have to try to make it relaxing for those without kids expecting a relaxed stay. Additionally the fire alarm went off in the middle of the night and they didn’t seemed very well prepared with what to do. It’s got the potential to be great but falling short in a number of areas at present.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jessica Porciani am 12. Feb. 2024
Dear Anonymous, Thank you for taking the time to write a review following your recent visit to Fairmont Windsor Park. The entire team is delighted to hear that you enjoyed your stay with us but we are sorry to hear that not all aspects of your stay were up to your expectations. We appreciate your feedback and will review your comments with our teams to ensure we make the necessary changes. We hope you give us the chance to welcome you soon again and to show you the improvements and changes we have made. Warm regards Jessica PorcianiQuality & Brand Manager

10/10 – Hervorragend

Karin, Stanmore

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A spacious, clean, beautifully presented hotel with attentive staff, wonderful spa and gym facilities. Superb choice of dining alternatives with a breakfast that is second to none. Excellent service in the tea room, a memorable 3 night stay.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Ashley am 31. Dez. 2023
Dear Karin,Thank you for taking the time to leave us a review. We appreciate you choosing to stay with us and look forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

JACQUELINE

Gut: Sauberkeit und Ausstattung
Antwort von Jessica Porciani am 12. Feb. 2024
Dear JacquelineThank you for your rating following you recent stay at Fairmont Windsor Park. We are delighted to receive full marks and thank you for your feedback. Warm regardsJessica PorcianiQuality & Brand Manager

10/10 – Hervorragend

Tim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Ashley am 31. Dez. 2023
Dear Tim,Thank you for taking the time to leave us a review. We appreciate you choosing to stay with us and look forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Rick

Aufenthalt von 1 Nacht im November 2023
Antwort von Ashley am 31. Dez. 2023
Dear Rick,Thank you for taking the time to leave us a review. We appreciate you choosing to stay with us and look forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

8/10 – Gut

Alicia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely stay for my mums birthday. Staff really friendly. Only thing I’d say is that the spa was so busy and therefore not very relaxing/nowhere to sit. Would be helpful if you could book slots so as to not get to a full capacity. Other than that a lovely weekend.
Aufenthalt von 1 Nacht im November 2023
Antwort von Ashley am 4. Dez. 2023
Dear Alicia,Thank you for taking the time to share your feedback, following your recent stay with us. We appreciate you choosing to celebrate this memorable milestone at Fairmont Windsor Park. Your feedback and satisfaction is very important to us and we have taken this into account to ensure that we can optimise the experience for all. We hope to welcome you back soon!Warmest regards,Ashley SmitDirector of Rooms

2/10 – Ungenügend

Rishi

Mit der Familie gereist
Gut: Zustand der Unterkunft
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Ashley am 4. Dez. 2023
Dear Rishi,Thank you for taking the time to leave us a review. We are sorry to hear that we did not fully meet your expectations on this particular visit. We hope to have the opportunity to better serve you in the future. Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Olakunle

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Beautiful and peaceful surroundings, a wonderful place to stay with decent dining options
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Ashley Smit am 29. Okt. 2023
Dear Olakunle,Thank you for taking the time to share your experience at Fairmont Windsor Park. We are delighted that you enjoyed the beautiful and peaceful surroundings of our hotel and found the dining options good.At Fairmont Windsor Park, we strive to provide guests with a memorable experience through outstanding service, luxury accommodations, and delightful amenities. Thank you again for your feedback. We hope that you will choose us again for your next stay in the area.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Jill

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Incredible stay - wonderful amenities and staff were friendly and welcoming.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ashley Smit am 29. Okt. 2023
Dear Jill,Thank you for your kind words about your stay at Fairmont Windsor Park! We are delighted you enjoyed our amenities and that our staff were friendly and welcoming. We strive to make sure all guests feel taken care of during their stay, and it's wonderful to hear that the team achieved this with you. We look forward to welcoming you back in the future.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Myles

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing as normal
Amazing as normal
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ashley Smit am 29. Okt. 2023
Dear Myles, Thank you for your feedback! We are delighted to hear you had another amazing stay with us at Fairmont Windsor Park. Our team works hard to ensure that all our guests have a wonderful time and we are thrilled that you did. We strive to provide first class service, as well as an unforgettable experience and we are thrilled that you enjoyed your stay with us. Thank you again for taking the time to share your feedback with us. We look forward to welcoming you again soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

kay

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had the most amazing stay for husband 60th birthday at the fairmont Windsor park hotel! From the moment we walked in staff very attentive & welcoming. Special Shamela & Alden. All staff were amazing! Enjoyed afternoon tea. Had a very relaxing time in spa, beautiful pool.stunning facilities. Ordered a birthday cake for room, best birthday cake we’ve had in hotel. Great dinner at moresh resturant and excellent breakfast, best Martini expresso. Can’t wIt to return! 5 stars all the way xxxxx
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ashley Smit am 29. Okt. 2023
Dear Kay,Thank you so much for your wonderful review. We are so pleased that you had an enjoyable stay and celebrated such a special occasion with us. It is great to hear that our staff made you feel welcome and attended to your needs. We are delighted that you enjoyed our afternoon tea, spa facilities, restaurant dinner and breakfast experiences. It is especially gratifying to know that you also appreciated the delicious birthday cake we provided for your room. At Fairmont Windsor Park, we strive for excellence in every aspect of hospitality and are committed to creating memorable experiences for our guests. We hope to welcome you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Jo

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Ashley Smit am 29. Okt. 2023
Dear Jo,We are delighted to see that you enjoyed your experience at the Fairmont Windsor Park. We strive to make our guests' stays enjoyable and memorable, and we are thrilled that we achieved that for you. We look forward to having you with us again soon.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Anne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Ashley Smit am 13. Okt. 2023
Dear Anne,We are delighted to hear about your recent stay at Fairmont Windsor Park, thank you for choosing to stay with us.We look forward to welcoming you back soon.Your sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Simon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything Was Perfect!
Everything Was Perfect from start to finish! This is how a 5* hotel should be. Impeccable and beautiful in every way, staff were wonderful and attentive, and couldn't do enough to make your stay as comfortable and perfect as possible.
Aufenthalt von 1 Nacht im September 2023
Antwort von Ashley Smit am 1. Okt. 2023
Dear Simon, We very much appreciate your comments regarding your stay at Fairmont Windsor Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Shaun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von Ashley Smit am 1. Okt. 2023
Dear Shaun,We very much appreciate your review regarding your stay at Fairmont Windsor Park. We look forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

FARLEY

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Ashley Smit am 1. Okt. 2023
Dear Farley We very much appreciate your review regarding your stay at Fairmont Windsor Park. We look forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Linton

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Ashley Smit am 1. Okt. 2023
Dear Linton,We very much appreciate your review regarding your stay at Fairmont Windsor Park. We look forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Sandy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The service and staff involvement was outstanding. I arrived at 2am after a cancelled Heathrow flight. I was given a lovely welcome even in the middle of the night! As my new flight was only later the next day, I was given a good. room extension before I left again for the airport. Is the great service and staff that made my stay so happy in a difficult time with flight changes.
Aufenthalt von 1 Nacht im September 2023
Antwort von Ashley Smit am 1. Okt. 2023
Dear Sandy,We very much appreciate your comments regarding your stay at Fairmont Windsor Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Riquel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolutely amazing
Aufenthalt von 2 Nächten im August 2023
Antwort von Ashley Smit am 1. Okt. 2023
Dear Riquel,We very much appreciate your comments regarding your stay at Fairmont Windsor Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Reza

Aufenthalt von 1 Nacht im September 2023
Antwort von Ashley Smit am 1. Okt. 2023
Dear Reza,We very much appreciate your review regarding your stay at Fairmont Windsor Park. We look forward to welcoming you back!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Brian A

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im August 2023
Antwort von Ashley am 2. Sept. 2023
Dear Brian A,Thank you for taking the time to leave us a positive review!Look forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Daniel

Aufenthalt von 1 Nacht im August 2023
Antwort von Ashley am 2. Sept. 2023
Dear Daniel,Thank you for taking the time to leave us a positive review!Look forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent Stay
great welcome and all the staff are very friendly. Even left a beautiful card for son and macarons for the special occasion. Perfect stop
Aufenthalt von 2 Nächten im August 2023
Antwort von Ashley am 2. Sept. 2023
Dear Valued Guest,Thank you for taking a moment to leave us a review, following your recent stay.We are thrilled to hear that you enjoyed the overall experience and appreciate you highlighting the aspects that made this memorable for you!Looking forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

6/10 – Okay

Matthew, Morrisville

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Super looking- lacking in depth of service for price point
Aufenthalt von 1 Nacht im August 2023
Antwort von Ashley Smit am 2. Sept. 2023
Dear Mathew,Thank you for taking a moment to leave us a review, following your recent stay with us.We are sorry to hear that you the overall experience fell short of expectations on this particular visit. We strive to provide all our Guests with memorable experiences and therefore extend our sincerest apologies for not having achieved this. We hope to have the opportunity to better serve you in the future.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Tal

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Outstanding Experience - 10 STARS!
By Far, the most luxurious, friendly, welcoming, hospitable, elegant Hotel Experience I have ever had. So much so, I keep coming back time and time again. The team provide an incredible experience, which is personable and provide an amazing hospitable experience. The rooms and facilities are outstanding with exceptional service. I will stay here time and time again!
Aufenthalt von 1 Nacht im August 2023
Antwort von Ashley am 19. Aug. 2023
Dear Tal,Thank you for taking the time to share your experience, following your stay at Fairmont Windsor Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Elaine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous in all ways
Aufenthalt von 2 Nächten im August 2023
Antwort von Ashley am 19. Aug. 2023
Dear Elaine,We very much appreciate your comments regarding your stay at the Fairmont Windsor Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Neekhil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superb place. Great for kids in the holidays.
Very impressive hotel. Great for families. The hotel had made a huge effort to keep kids entertained for the summer holidays with daily activities (e.g. pony rides / petting farms etc.) provided for free. The facilities are superb. Room sizes very generous and they were easily able to accommodate my wife and me with our 3 children (ages 7, 4 and 2) in a double deluxe room. The only thing which isn’t ideal are the children’s swim times. One slot first thing in the morning (09:30-11:00) isn’t brilliant as it doesn’t really allow for a relaxed breakfast with a sufficient break afterwards before heading for the pool. The afternoon slot (15:30-17:00) is well timed but it gets very busy and there aren’t many loungers / seats available for use if you aren’t in the pool the whole time. Overall though, my wife and I were very impressed. The kids loved it which is the most important thing. Highly recommend. And we will definitely be back in the future.
Aufenthalt von 2 Nächten im August 2023
Antwort von Ashley am 19. Aug. 2023
Dear Neekhil,We very much appreciate your comments regarding your stay at the Fairmont Windsor Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.We have noted your observations on the swim times and are considering how we can improve this for the benefit of all our Guests.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

David

Aufenthalt von 1 Nacht im August 2023
Antwort von Ashley am 2. Sept. 2023
Dear David,Thank you for taking a moment to leave us a positive review, following your recent stay with us.Looking forward to welcoming you back soon!Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Tim

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel !!
Great Hotel !! Staff made the difference , Room service was excellent and desever a mention for prompt delivery and removal of the trays . Drove in at 1 Am and had problems with the EV charges which was felt with within minuets even at that time of the morning . Highly recomeded
Aufenthalt von 3 Nächten im August 2023
Antwort von Ashley am 19. Aug. 2023
Dear Tim,We very much appreciate your comments regarding your stay at the Fairmont Windsor Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent service!
Excellent service, very comfortable and well designed rooms and facilities!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ashley Smit am 25. Juli 2023
Dear Wayne,Thank you for the great review of our hotel! We are delighted to hear about the aspects that made this memorable for you. We hope to see you again very soon.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Ashley Smit am 25. Juli 2023
Dear Michael,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Wayne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Ashley Smit am 25. Juli 2023
Dear Wayne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Kathleen, Seattle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I love this elegant, classy hotel. The hotel is located in the most beautiful green, woodsy area. Walking along the property grounds and out on the surrounding winding country streets feels like a different world. The breakfast buffet was the best I have ever had at a hotel. The rooms were pure luxury.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Ashley am 11. Juli 2023
Dear Kathleen,We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Stephen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a very classy new hotel with excellent well trained staff keen to please, but also relaxed and professional
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Ashley am 11. Juli 2023
Dear Stephen,We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms

6/10 – Okay

Daniel

Aufenthalt von 3 Nächten im Juni 2023
Antwort von Ashley Smit am 25. Juli 2023
Dear Daniel,Thank you for taking the time to complete a review following your recent stay with us.We strive for service excellence and are therefore sorry to see that we did not fully meet your expectations on this stay. We hope to have the opportunity to better serve you in the future. Yours sincerely,Ashley SmitDirector of Rooms

10/10 – Hervorragend

Aquila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property is pristine, is located in an isolated area 40 acres of property. You feel welcomed from the moment, you arrive; attention to detail and their Early thoughts of customer, feeling safe services emotions the environment was well considered in the development of this property. It is totally different from the metro area so any return trip to London I would spend a few days in the metro area to enjoy the hustle and bustle of London, but also spend a couple of days at the Fairmont just to relax and chill, wind down for self love. Again a definite five star property.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Ashley am 28. Juni 2023
Dear Aquila,We very much appreciate your comments regarding your stay at the Fairmont Windsor Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Yours sincerely,Ashley SmitDirector of Rooms