Serviert Mittagessen und Abendessen

Bewertungen von Royal Hotel West Edmonton, Trademark Collection by Wyndham

3 out of 5

Bewertungen

8,6

Hervorragend

504 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
337 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 8 - Gut" "
91 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 6 - Okay" "
52 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
23 von insgesamt 1007 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,8/10

Personal & Service

8,2/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Edith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Adventure Edmonton
Ein Businesshotel am Stadtrand, aber fussläufig (20 Min.)zur West Edmonton Mall. Von dort mit Bus 900X direkt ins Zentrum zu zwei schönen Museen. Es war sehr ruhig im Haus und die Kaffeemaschine erfreute uns am Morgen. Das Frühstück bietet für Vegetarier wenig. Es gab aber immer frischen Obstsalat und gute Waffeln! Alle Bediensteten waren sehr hilfsbereit und freundlich..Gegenüber des Hotels gibt es ein Marks-Store mit Schneestiefeln und warmer Kleidung...welche wir gut brauchen konnten. Wir hatten ein Taxi vom und zum Flughafen. Es war alles zu unserer Zufriedenheit! Thank you!
Aufenthalt von 4 Nächten im Oktober 2023

8/10 – Gut

Charmayne

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Staff was very friendly and accommodating. However our room was a bit dirty, I saw hairs in my jacuzzi tub and washroom sinks before we even used it
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Randall, grande prairie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Niceocation
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Janine

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good breakfast service!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 22. Mai 2024
Thanks Janinie for the rating - it's greatly appreciated!

10/10 – Hervorragend

Lyle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I would stay here again
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 22. Mai 2024
Thanks Lyle for the rating - it's greatly appreciated!

8/10 – Gut

Tracy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked that the staff was friendly and willing to do help with any requests.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 21. Mai 2024
Thanks Tracy for the rating and your comments - they are greatly appreciated!

4/10 – Schlecht

Evan

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Stay was alright at best. Arrived with rooms booked and paid for, yet it still took 35 minutes at the check in desk. Kids running and screaming in the lobby, pets barking as well. To make the best of it, we get placed in a room across from a family with a dog that was barking all night long with no option to switch rooms. Outside of our poor experience, the facility was clean and located in a good area. Definitely felt safe.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 21. Mai 2024
Thank you for taking the time in providing your valuable feedback regarding your stay with us. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements

10/10 – Hervorragend

Jonathan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great breakfast included. The staff was friendly and helpful. Clean rooms. Quiet night. They offer discounted ticket for the mall water park as well.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services am 21. Mai 2024
Thanks Jonathan for the rating and your comments. They are greatly appreciated!

10/10 – Hervorragend

Melonie

Gut: Zustand der Unterkunft
They let us in a few minutes eagg th my which was great.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 22. Mai 2024
Thanks Melonie for the rating - it's greatly appreciated

8/10 – Gut

Louis

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was close to shopping. The TV was difficult to watch from the bed as it was to far over on the side. the bathroom light reflected off a mirror where the coffee bar was right to the bed, which woke me when my spouse went to the washroom early in the morning
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 21. Mai 2024
Thanks Louis for the rating and your observations. they are greatly appreciated!

10/10 – Hervorragend

Aaron

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 21. Mai 2024
Thanks Aaron for the rating - it's greatly appreciated!

8/10 – Gut

Peter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly staff, great location. Building is a bit dated but overall a very comfortable place to stay. Breakfast was adequate.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 21. Mai 2024
Thanks Peter for the rating and your comments, they are greatly appreciated!

2/10 – Ungenügend

Ellie

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Breakfast is ok, not many fruit options. Property is old and no renovations. Not very clean either. Staff are friendly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 21. Mai 2024
Thank you for taking the time in providing your valuable feedback regarding your stay at the Royal Hotel West Edmonton. Although it is never pleasant to hear of any issues on the part of our guests, this feedback does allow us to discover shortcomings and make improvements.

10/10 – Hervorragend

kk

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the trip there
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 21. Mai 2024
Thanks KK for the rating - it's greatly appreciated

8/10 – Gut

Russell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 13. Mai 2024
Thanks Russell for the rating - it's greatly appreciated!

8/10 – Gut

Jennifer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property and staff were amazing. The only thing I can suggest is that a few things need to be updated and just renovated.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 13. Mai 2024
Thanks Jennifer for the rating and your comments - they are greatly appreciated!

8/10 – Gut

Aaron

Pet friendly
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 10. Mai 2024
Thanks Aaron for the rating - it's greatly appreciated!

8/10 – Gut

Katherine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
good experience with group
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Management am 9. Mai 2024
Thanks for the review, Katherine!

10/10 – Hervorragend

Mason

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was excellent
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Services am 8. Mai 2024
Thanks Mason for the rating - it's greatly appreciated!

8/10 – Gut

Diane

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Breakfast was very good and the staff was very nice.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 8. Mai 2024
Thanks Diane for the rating and your comments - they are greatly appreciated!

10/10 – Hervorragend

Haniyeh

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Friendly manager and clean room
Aufenthalt von 1 Nacht im März 2024
Antwort von Guest Services am 6. Mai 2024
Thanks Haniyeh for the rating and your comments. They are greatly appreciated!

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I found the beds really comfy. The staff were all friendly and it waa a very convinient check in and out system.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 14. Mai 2024
Thanks Elizabeth for the rating and your comments, they are greatly appreciated!

8/10 – Gut

Omodolapo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 6. Mai 2024
Thanks Omodolapo for the rating - it's greatly appreciated!

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 6. Mai 2024
Thanks Michelle for the rating. It's greatly appreciated

10/10 – Hervorragend

Traylee

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The rooms were not to warm and it was close to the mall
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 6. Mai 2024
Thanks Traylee for the rating and your comments. They are greatly appreciated!

10/10 – Hervorragend

LOUIS KAI YUEN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good zero and fast check in
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Services am 6. Mai 2024
Thanks Louis for the rating and your comments. They are greatly appreciated

8/10 – Gut

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 30. Apr. 2024
Thanks Kevin for the rating - it's greatly appreciated

10/10 – Hervorragend

Ashley

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff and clean comfortable rooms
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 26. Apr. 2024
Thanks Ashley for the rating and your comments. We are looking forward to your return to Edmonton and the Royal Hotel West

8/10 – Gut

Richard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel amenities were a good value for what I had paid for such as the breakfast and helpful staff. The internet was extremely slow or unreliable, so I think that could use an upgrade.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 25. Apr. 2024
Thanks Rating for the rating and your comments. Our upgrade to the Wi Fi network will be completed this week. You should see a greatly improved connection to your devices on your next visit to Edmonton and the Royal Hotel West

10/10 – Hervorragend

Roxanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is friendly and accommodating. Rooms are clean and quiet. Complimentary breakfast was hot and tasty. Location is easy to access and there is ample parking.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 25. Apr. 2024
Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I did share your comments with our team, who were encouraged by your remarks. Here at the Royal Hotel West Edmonton, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Hervorragend

Della

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient and clean and reasonably priced
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 25. Apr. 2024
Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I did share your comments with our team, who were encouraged by your remarks. Here at the Royal Hotel West Edmonton, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Hervorragend

Venus

Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services am 15. Mai 2024
Thanks Venus for the rating - it's greatly appreciated!

10/10 – Hervorragend

louise

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, always pleasant and accommodating Had trouble with tv the last time I was there. Had a difficult time changing channels and the chair was so low. Possibly broken because I couldn’t raise it to the level I wanted.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 25. Apr. 2024
Thank you for your feedback. I do apologize on the housekeeping oversight. It is certainly not typical of guests to experience such issues while staying with us. We strive to provide the best customer experience possible all our guests and I am sorry we failed to meet this expectation. I am confident you will see a marked improvement on your next stay with us.

10/10 – Hervorragend

Sue

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 13. Mai 2024
Thanks Sue for the rating - it's greatly appreciated!

8/10 – Gut

NATALIA

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 13. Mai 2024
Thanks Natalia for the rating - it's greatly appreciated!

8/10 – Gut

Tyson

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great price rooms are the cookie cutter 2 queen design as everywhere else. The included breakfast was nice. Nothing fancy but was a nice selection of hot foods. Rooms and hallways were very clean not much for other amenities but was a nice simple cost effective stay. Would absolutely recommend.
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I did share your comments with our team, who were encouraged by your remarks. Here at the Royal Hotel West Edmonton, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Hervorragend

Valerie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Location is great . Lots of good food options nearby. We ate at the restaurant, really good food and drink
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I did share your comments with our team, who were encouraged by your remarks. Here at the Royal Hotel West Edmonton, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 – Gut

Robert, Airdrie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The stay was good and quiet. The breakfast was awesome that came with the stay. Thanks to all the staff.
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I did share your comments with our team, who were encouraged by your remarks. Here at the Royal Hotel West Edmonton, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Hervorragend

Rena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 23. Apr. 2024
Thanks Rena for your rating - it's greatly appreciated

8/10 – Gut

Brittney

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Stay was great
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thanks Brittney for the rating - it's greatly appreciated

8/10 – Gut

Marni

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff were very kind and helpful! Breakfast was great!
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thanks Marni for the rating - it's greatly appreciated

6/10 – Okay

Joann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Only thing is wifi sucks, had to use my data just to do google search and map my destinations. Other than that it was great
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thanks Joann for the rating and your comments. Our upgrade to the Wi Fi network will be completed this week. You should see a greatly improved connection to your devices

10/10 – Hervorragend

Abdelaziz

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thanks Abdelaziz for the rating - it's greatly appreciated

6/10 – Okay

Joe

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thanks Joe for the rating - it's greatly appreciated

10/10 – Hervorragend

Valerie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great area , good breakfast included in rate. Spacious room. Comfy and clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 22. Apr. 2024
Thanks Valerie for the rating and your comments - it's greatly appreciated!

10/10 – Hervorragend

mark

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice and quiet! Clean and comfortable!!
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 19. Apr. 2024
Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I did share your comments with our team, who were encouraged by your remarks. Here at the Royal Hotel West Edmonton, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 – Hervorragend

Donald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet, upgraded my room to a king bed in the executive wing which was very spacious , quiet and con=mfortable. Left my reading glasses there on Tuesday and phoned to report them missing on Thursday. They were located within 10 minutes by the cleaning staff and will be mailed back to be at no charge. Excellent service
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 19. Apr. 2024
Thank you for taking the time to tell us about your experience at Royal Hotel West Edmonton, Trademark Collection by Wyndham. It is always a pleasure to receive positive feedback.I did share your comments with our team, who were encouraged by your remarks. Here at the Royal Hotel West Edmonton, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 – Ungenügend

nada

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Services am 19. Apr. 2024
Thanks for staying with us

10/10 – Hervorragend

Katherine Grace

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff are accommodating and pleasant
Aufenthalt von 3 Nächten im April 2024
Antwort von Guest Services am 18. Apr. 2024
Thanks Katherine for the rating. I will be sharing your comments with my team

8/10 – Gut

Gustavo

Gut: Sauberkeit
Nine
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Services am 16. Apr. 2024
Thanks Gustavo for the the rating - it's greatly appreciated