It was clean and welcoming. There's a designated parking spot , but weren't too sure which one was ours. We were told the number of the parking bay, but hardly any bays had numbers on, including what we thought was ours. So we spent two days watching the car to make sure we didn't get a £70 ticket!! The bathroom floor could do with being replaced and modernised. The dining room chairs were broken and cracked. I also cut my leg several times on the sofa bed, whilst sleeping (I think it was a staple from where they have recovered it) . The location was great right next to a Tesco express and Chinese takeaway. I'm still looking at the outside photos and wondering where they were taken as it isn't outside the advertised apartment! It was warm and clean and fresh bed linen and towels were provided. We didn't actually see anybody to check in either. It was done over the phone. Loads of crockery and kitchen stuff available. Overall it suited our needs, we would use them again if they upgraded the floor and dining chairs. It was decent enough for the money.