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Bewertungen von Hayat Hotel

2.5 out of 5
Hayat Hotel
Front Street, Shotton Colliery, Durham, England

Bewertungen

5,8
1 von insgesamt 19 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
5 von insgesamt 19 Gästebewertungen haben eine Bewertung von 8 - Gut" "
7 von insgesamt 19 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 19 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 19 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,8/10

Sauberkeit

6,2/10

Personal & Service

6,0/10

Ausstattung

6,6/10

Zustand der Unterkunft

7,0/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Maureen Eva

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Very reasonable for the price, very convenient for where I needed to be
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good clean simple accomodation. Good parking facilities.
Aufenthalt von 3 Nächten im August 2023

2/10 – Ungenügend

David

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Terrible
Ive stayed here many times, although its mainly used as social housing ive not had any major problems before. However, my last visit will be my last. Due to someone smoking in a room the fire alarm went off twice which was annoying after a long day at work. On the second occasion, myself and other guests obviously went downstairs during the fire alarm. The man on reception, who spoke no English was obviously angrt with whoever was smoking. I was stood next to a door and he slammed the door at me causing an injury to my foot. No apology or even acknowledgement that anything happened. The other guests were appalled at what happened. If you stay here you will be treated like a social housing resident rather than a paying guest. There are better places to stay, i suggest the village inn, murton which is a 10 minute drive from here or head to durham city centre.
Aufenthalt von 1 Nacht im Januar 2023

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2020

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service
It is clean but basic, however lashings of hot water and lovely and warm. If you're expecting luxury, this isn't the place for you, however, if you want an honest, cheap, clean and warm place to rest your head for the night, then this is okay for just that.
Aufenthalt von 1 Nacht im Februar 2020

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for money and spacious well decorated room. Good continental breakfast. Bathroom could have been cleaner
Aufenthalt von 2 Nächten im Oktober 2019
Antwort von Ammy am 22. Okt. 2019
Hey, Pleased to know you had an awesome stay with us. This is something that always encourages us to serve you even better. Looking forward to hosting you soon :) Regards, Ammy.

2/10 – Ungenügend

Brian

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von Cheshta am 21. Sept. 2019
Sincere Apologies, Brian! We are disappointed to see that our guest is dissatisfied with our services. However, we’d love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Cheshta

2/10 – Ungenügend

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2019

4/10 – Schlecht

barry

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wouldn't stay ever again
Aufenthalt von 2 Nächten im Juni 2019

8/10 – Gut

Phil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
No hastle hotel friendly stafc
Aufenthalt von 2 Nächten im März 2019

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Little Gem
Stopover for Durham. I was surprised to find my room ho been upgraded. It's a very new development, with very nice spec. Great value
Aufenthalt von 1 Nacht im August 2018

6/10 – Okay

Jacques

No much around to eat or drink
Aufenthalt von 4 Nächten im Juni 2018

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Good breakfast. Clean room. Not enough toilets/showers. No hand towels in bathroom.
Aufenthalt von 3 Nächten im Juni 2018

8/10 – Gut

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One night
Ideal stop value for money
Aufenthalt von 1 Nacht im Mai 2018

6/10 – Okay

adam, doncaster

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel not far of the a19
The hotel was nice overall the only let down was thin walls etc as I could here shouting etc from other room which went on till the early hours the rooms are spot on and the staff freindy and happy to help
Aufenthalt von 4 Nächten im März 2018

6/10 – Okay

John

Verbesserungswürdig: Personal & Service
Not what I expected
The hotel is clean and warm, I chose it because of the price. I would think it's actually a Hostel rather than hotel. No evening meal and not many local eateries I found within walking distance. So I drove Continental breakfast was pre packaged. The bedroom was not cleaned during the day so sheets and towels not changed. It snowed overnight and the carpark was not salted so it was very slippery. Overall warm, clean but you get what you pay for.
Aufenthalt von 3 Nächten im Januar 2018

6/10 – Okay

Gary

Gut: Sauberkeit und Komfort des Zimmers
It was just ok
The hotel has had a lot of money spent on it but the finish is bad so it looks shabby. The room had a shared toilet and bathroom, not clearly stated on booking. It was also a very long complicated walk from reception. We didn't eat breakfast there so I cannot say what this was like.
Aufenthalt von 2 Nächten im Oktober 2017

6/10 – Okay

KP, London

Gut: Komfort des Zimmers
Economical, clean and convenient for Durham
Although undergoing refurbishment, our room was clean and comfortable. Recommend a satnav to get to the address. Based in a old coal mining village, there didn't appear to be a lot to do locally, however, it is only 20 minutes from Durham which as an university city had many good places to eat and some visitor attractions.
Aufenthalt von 1 Nacht im Juni 2017

8/10 – Gut

Verifizierter Reisender

Gut: Zustand der Unterkunft und Komfort des Zimmers