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Bewertungen von ibis budget Dundee Camperdown

2.5 out of 5
ibis budget Dundee Camperdown
Kingsway, Dundee, Scotland

Bewertungen

8,2

Sehr gut

74 von insgesamt 171 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
59 von insgesamt 171 Gästebewertungen haben eine Bewertung von 8 - Gut" "
18 von insgesamt 171 Gästebewertungen haben eine Bewertung von 6 - Okay" "
11 von insgesamt 171 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 171 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,8/10

Personal & Service

7,6/10

Ausstattung

7,6/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jürgen

"Falsche" Beschreibung des Frühstücks!
Ein typisches Ibis-Hotel im Motel-Standard. Entgegen der Beschreibung erhielten wir anstatt eines richtigen Frühstücks nur "Doggy-Bags"! Personal sehr freundlich und hilfsbereit. Praktische Lage mit Auto zum Centrum.
Aufenthalt von 1 Nacht im August 2023
Antwort von Reception Team am 22. Aug. 2023
thank you for your review

8/10 – Gut

Brienna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was spacious and the bed was comfy. I really like the complimentary tea and coffee in the room as well. There’s a subway on the property but not a lot of other dining options nearby.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

DAVID, CARLISLE

Gut: Sauberkeit und Personal & Service
excellent value and quiet room
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Archibald

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Alex

Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Gordon

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
A good place to stay at a good rate.
A lovely hot bath, a comfortable bed and a well serviced room - perfect at a reasonable price.
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

George

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Roy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Well Worth It!
It was everything we needed plus a little more. We booked the hotel as a basic, low-cost option. But it was at least as good as many hotels that are a little more expensive and don’t refer to themselves as “budget.” Very clean, comfy, with more than adequate facilities, and the young lady who checked us in was exceptionally nice, helpful, cheery and friendly.
Aufenthalt von 1 Nacht im Januar 2024

6/10 – Okay

Annette

Mit der Familie gereist
Gut: Personal & Service
Carpet really makes the room feel unclean
Aufenthalt von 2 Nächten im Januar 2024

4/10 – Schlecht

Alistair

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Budget
It is what it is. Advertised as budget and budget is what you get. Clean large room although heating let it down. Large room but felt empty as little in it. A little tried and due a face lift.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

ian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
solo 1 nighter
stayed here a few times now, great staff and comfortable and clean rooms at a competitive rate....don't need anything else..
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

David

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Awkward to enter and exit by road when it's dark. Otherwise a nice clean hotel with pleasant and helpful staff
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Adrian

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst hotel at any price
Aufenthalt von 2 Nächten im Januar 2024

4/10 – Schlecht

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
I’ll have nightmares about the carpet
The staff were lovely but the hotel itself is an absolute dump. The carpet in the room was worse than some I’ve seen in junkies cooncil flats, awful smell coming from it as well, probably the odour of a thousand manky feet. The bed was clean and so was the toilet but the bath had someone else’s hair in it. Overall the place needs renovated, and from a name like ibis that has so many hotels dotted around I’d expect them to invest in their properties better.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Laura

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von conner am 25. Okt. 2023
thank you for your review

8/10 – Gut

Mike

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von conner am 9. Okt. 2023
thank you for your review

10/10 – Hervorragend

IAN

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von conner am 3. Okt. 2023
thank you for your review

10/10 – Hervorragend

Rekha

Aufenthalt von 1 Nacht im September 2023
Antwort von conner am 30. Sept. 2023
thank you for your review

8/10 – Gut

Emilee

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von leonie am 21. Sept. 2023
Thank for your review.

8/10 – Gut

Ella

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were super helpful, lovely scenery nearby. We only had a couple issues during our stay including the bed was uncomfortable, bedsheets would not stay on the bed and there were few charging points in the rooms. I wouldn't recommend this hotel if you are looking to spend time in the city without a car as the closest bus stop is 15 minute away then the bus its self is just under an hour. But it's perfect if you're looking for a quiet area
Aufenthalt von 3 Nächten im September 2023
Antwort von reception team am 10. Sept. 2023
Thank you for your review, we are sorry you had problems with the bus to the town, hope to welcome you again soon here at ibis budget Dundee.

6/10 – Okay

Adrian

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Carpets and curtains need updating car parking full of rubbish
Aufenthalt von 1 Nacht im August 2023
Antwort von Reception Team am 2. Sept. 2023
thank you for your review

10/10 – Hervorragend

Paul

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean and a very good price, staff fantastic.
Aufenthalt von 1 Nacht im August 2023
Antwort von Reception Team am 2. Sept. 2023
thank you for your review

4/10 – Schlecht

Kevin

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Sadly our bed was sunk on each side, the bathroom sink plug was seized closed, the carpet was disgusting and ruffled up in a few places and only 1 pillow each.
Aufenthalt von 1 Nacht im August 2023
Antwort von Lynne team leader am 22. Aug. 2023
Thank you for your review, we are sorry to hear your stay was not the best experience. we would like to apologies about this and the matters raised will be addressed.Our apologies Ibis Dundee

6/10 – Okay

Karen

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Budget
Bathroom had hair in it from a former occupant and the shower curtains are old and heavily stained. Heavy staining on the carpets with an unusual smell and heavy dust throughout the room.
Aufenthalt von 4 Nächten im August 2023
Antwort von Lynne team leader am 22. Aug. 2023
Thank you for your review. we are sorry to hear your stay was not as expected. we will take your complaint onboard and make sure the complaints are dealt with.Again our apologies.

6/10 – Okay

Maurice

They need to fit triple glazed windows traffic noise is terrible
Aufenthalt von 4 Nächten im August 2023
Antwort von reception team am 17. Aug. 2023
Thank you so much for your review.

10/10 – Hervorragend

Ketty

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comodo, silenzioso, accogliente. Ottimo punto di appoggio per una notte per un tour nelle Highlands
Aufenthalt von 1 Nacht im August 2023
Antwort von reception team am 17. Aug. 2023
Thank you for your review and we hope to welcome you again soon.

2/10 – Ungenügend

Irene

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The internet was not working and the staff shrugged and said they had contacted the service provider 2 days before but didnt have a clue when it would be fixed. Also the next morning there was no hot water. Apparently a manager had been contacting other hotels to get guests moved. This was a problem they had known about for at least 4 days and I still paid a ridiculously high price for extremely poor service and facilities. DO NOT USE THIS HOTEL.
Aufenthalt von 1 Nacht im August 2023
Antwort von leonie am 10. Aug. 2023
Dear linda jackson,Thank you for taking the time to tell us about your experience at the ibis budget Dundee Camperdown. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Leonie

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
DA DIMENTICARE...
Esperienza orribile. Tutto scadente e brutto. Colazione inesistente (ti portano brioches confezionate ed un bicchiere di cartone con caffè brodo dentro) collocazione fuori mano, distante kilometri da Dundee.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von reception team am 17. Aug. 2023
Thank you so much for your review, we hope to welcome you back again soon.

10/10 – Hervorragend

Sheila

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Delighted customer
Our stay was just brilliant. Very very friendly staff would have done anything to help. The room was very clean and we would 100% stay again.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von leonie am 17. Juli 2023
Thank you so much for your review, we are so happy you had an amazing stay with us and we hope to welcome you here again soon.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Truly disappointing for an Ibis Hotel
When you know a brand, you come to expect a certain standard but Camperdown Dundee Ibis really lets down Accor. Although the staff were really friendly and helpful, the facilities themselves were quite poor. From mildew in the showers to a truly disappointing breakfast (half the described items were missing), even closed windows let through noise from the A road nearby. Management need to sort this out.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von leonie am 17. Juli 2023
Thank you so much for your review, we are very sorry that your stay here at ibis budget Dundee was not great, we are working on it to improve the hotel but it sadly takes time, we do hope that you will give us a chance again and come back, we would love to welcome you back again.

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im Juli 2023
Antwort von leonie am 13. Juli 2023
Thank you so much for your review, we hope you had a lovely stay with us and we hope to welcome you again soon.

6/10 – Okay

Tracey

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Reception Team am 16. Aug. 2023
Thank you for your review.

8/10 – Gut

Sarah

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Lynne team leader am 9. Juli 2023
Thank you for your reply.We hope you enjoyed your stay with us.Many thanks the Ibis Team.

8/10 – Gut

Bruno

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Bien pour une nuit
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lynne team leader am 6. Juli 2023
Good Evening,Thank you for your review, we are glad you enjoyed your stay with us and we hope to see you in the future.Many thanks .

6/10 – Okay

Federica

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Camera ampia, arredamento essenziale, posteggio gratuito, moquette molto sporca.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Lynne team leader am 6. Juli 2023
Good Evening,Thank you for taking the time to leave a review.We are glad you enjoyed your stay and we are aware of the carpets and are in the process of having these updated.Many thanks

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
recommended as a pit stop
very servicable as a stop over. Just wanted something basic, nothing to fancy and hotel didn't disappoint. Friendly and attentive staff.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Lynne team leader am 6. Juli 2023
Good Evening,Thank you for your review, we are glad you enjoyed your stay with us and our staff treated you well.We hope to see you again in the future.many thanks

8/10 – Gut

T Y E

Aufenthalt von 2 Nächten im Juni 2023
Antwort von leonie am 29. Juni 2023
Thank you for your review, we hope to welcome you again soon here at ibis budget dundee.

8/10 – Gut

Miss L

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Budget for sure, but fine
The hotel really is budget and has some significant wear & tear including a super rusted radiator and mouldy grout in my room, however it was a spacious room with everything I needed and it was fine for a night. They also provided free earplugs which was nice. The staff were so lovely and very helpful in getting me a taxi and following up when it didn’t show, it also seemed like they were doing the reception and housekeeping which is a lot for one person so they deserve a raise!
Aufenthalt von 1 Nacht im Juni 2023
Antwort von leonie am 29. Juni 2023
Thank you so much for your review, we are trying really hard to get rid of the mold in the bathrooms. we are sorry that your room had this. our staff do an amazing job here and we could not run without them. we hope to welcome you again soon at ibis budget dundee.

10/10 – Hervorragend

Brian

Aufenthalt von 1 Nacht im Juni 2023
Antwort von leonie am 22. Juni 2023
Thank you for your review, it means a lot and we hope to welcome you again soon here at ibis budget Dundee.

10/10 – Hervorragend

Mrs R M

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Nice budget hotel Perfect for what we wanted
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Emma am 17. Juni 2023
HelloThank you for your feedback! We're so glad you enjoyed your stay with us and hope you can make it back soon

4/10 – Schlecht

Angela

Aufenthalt von 1 Nacht im Juni 2023
Antwort von leonie am 13. Juni 2023
Thanks you for your view, means alot, hope to welcome you again soon.

6/10 – Okay

Angela

Aufenthalt von 1 Nacht im Juni 2023
Antwort von leonie am 13. Juni 2023
Thank you for your view, it means a lot, hope to welcome you again soon.

2/10 – Ungenügend

Catherine

Aufenthalt von 1 Nacht im Juni 2023
Antwort von leonie am 13. Juni 2023
Thank you for you review, really sorry it was only a 2 out of 10, really hope you will stay again so we can change that. hope to welcome you again soon

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Room needed refurb view from window was of weeds
Aufenthalt von 3 Nächten im Juni 2023
Antwort von leonie am 10. Juni 2023
Thank you for your review, we will get this seen to.

8/10 – Gut

Paul

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Emma am 6. Juni 2023
Thank you for your feedback! We hope to welcome you back again in the future

8/10 – Gut

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The breakfast bag for £8 is very overpriced when there is a subway next door. My window was right outside the subway bins so had to keep it shut.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Emma am 25. Mai 2023
Hello James,Thank for your review. We are sorry to hear you weren't happy with your view or the breakfast. Your feedback allows us to continue to improve our guest experience, so we really appreciate you taking the time. We hope you will return and allow us to welcome you again another time!

10/10 – Hervorragend

Kirsty

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Emma am 18. Mai 2023
Thank you for your review, we appreciate all feedback. We are so happy you enjoyed your stay with us. We hope you can visit again in the future!

10/10 – Hervorragend

Marek

Aufenthalt von 1 Nacht im Mai 2023
Antwort von leonie am 15. Mai 2023
Thank you so much for the review, glad to hear you had a great stay with us and we hope to welcome you back again soon.

4/10 – Schlecht

Frances

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Leonie am 15. Mai 2023
Thank you for your review, we are really sorry to see a 4 out of 10, we want our guests to have the best stay here at ibis budget Dundee, we really hope you will come back, so we have a chance to change this.

8/10 – Gut

Nicola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2023
Antwort von Emma am 25. Mai 2023
Thank you for your review! We hope you had a pleasant stay with us