Firstly, Ana was a wonderful property manager. She was responsive and very helpful. Every stage of our rental was easy. Secondly, the apartment was exactly as represented. It was sparkling clean, comfortable and the view is unsurpassed. Finally, we loved the location. It was an easy walk from two different beaches, a grocery store and old town Dubrovnik. We were able to time our visits to the old town to avoid the worst of the cruise ship traffic. One addendum -- I saw a lot of comments about the stairs in past reviews. Frankly, the entire city of Dubrovnik is all about the stairs. I found it to be a part of the charm. It is simply a fact of life in that community. My family and I enjoyed the workout and did not find it burdensome. A wonderful visit from start to finish. And, one more time ... THE VIEW WAS MAGNIFICENT!