Sauna, Whirlpool, Dampfbad, Körperbehandlungen, Warmsteinmassagen

Bewertungen von Stella Di Mare Dubai Marina Hotel

5 out of 5
Stella Di Mare Dubai Marina Hotel
Al Mattla'ee Street, Dubai Marina, Dubai

Bewertungen

8,6

Hervorragend

556 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
270 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
88 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
51 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
39 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

8,8/10

Personal & Service

8,4/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Mensur

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Pro: -nettes Personal -Technische Ausstattung im Hotel -gutes Buffet -schöne Bar am Rooftop Contra: -alte Möbel im Zimmer -teilweise wenig Personal und dadurch kein schneller Service -wenig Liegen am Pool, Sonne verschwindet oft früh zwischen den Gebäuden -teure Getränke, selbst für Hotelgäste Insgesammt keine 5 Sterne würdig.
Aufenthalt von 9 Nächten im April 2024
Antwort von Stella Di Mare Management am 11. Mai 2024
Dear Mr. Mensur,Thank you very much for your review of your recent stay with us at Stella Di Mare Hotel Dubai Marina. While we are glad that you appreciated our very nice colleagues as well as our technical equipment. We regret that other areas did not meet your expectation in which we sincerely apologize.All of your valued comments related to the furniture has been shared to the concern head of department to assessed and rectify as required.Our ultimate goal is not only to meet but exceed guests’ expectations and with your valued feedback we are again a step further. Thank you once again for your review and we are looking forward to welcoming you once more very soon. Warm regards, Stella Di Mare Management

8/10 – Gut

CATALIN MIRCEA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 6 Nächten im April 2024
Antwort von Stella Di Mare Management am 6. Mai 2024
Dear Mr. Mircea,We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and we are glad to read your positive comments. We are glad to read that you appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Lydia

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr gut gelegen.
Aufenthalt von 6 Nächten im April 2024
Antwort von Stella Di Mare Management am 23. Apr. 2024
Dear Lydia,We always find it nice to read that our guests went home with great memories and we are very grateful for the time and effort you spent to share your personal experience at our Stella Di Mare Dubai. It was a pleasure hosting you.We thank you for making us your choice hotel when visiting the area. We look forward to serving you again soon.Best Regards,

6/10 – Okay

Katharina

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
- mail my oriental dinner meals - quite room - location
Aufenthalt von 7 Nächten im März 2024
Antwort von Stella Di Mare Hotel am 26. März 2024
Dear Ms. Katharina,We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and your comments are well noted. We are glad to read that you appreciated our hotel’s services and facilities in general. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that we were able to meet most of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

10/10 – Hervorragend

Wasily

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Stella Di Mare Management am 17. Feb. 2024
Dear Ms. Wasily,We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and we are glad to read your positive comments. We are glad to read that you appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

10/10 – Hervorragend

Emine

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Der Aufenthalt war hervorragend. Die Mitarbeitende waren zuvorkommend und hilfsbereit.
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Stella Di Mare Managemen am 3. Nov. 2023
Dear Emine,We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and your comments are well noted. We are glad to read that you appreciated our hotel’s services and facilities in general. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet most of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Simon James

Gut: Sauberkeit und Personal & Service
Aufenthalt von 10 Nächten im Juni 2023
Antwort von Stella Di Mare Management am 10. Juli 2023
Dear Mr. Simon James,We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and we are glad to read your positive comments. We are glad to read that you appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

10/10 – Hervorragend

Jusuf

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perdonal war sehr freundlich und hilfsbereit
Aufenthalt von 6 Nächten im Mai 2023
Antwort von Stella Di Mare Management am 28. Mai 2023
Dear Mr. Yusuf, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and we are glad to read your positive comments. We are glad to read that you appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

10/10 – Hervorragend

Haldun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
b
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Stella Di Mare Management am 9. Mai 2023
Dear Mr. Haldun, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and we are glad to read your positive comments. We are glad to read that you appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Top Lage, hat alles was man braucht
Aufenthalt von 7 Nächten im April 2023
Antwort von Stella Di Mare Management am 25. Apr. 2023
Dear Robert,We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and we are glad to read your positive comments. We are glad to read that you appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Rhandie

Gut: Sauberkeit, Personal & Service und Ausstattung
With a small baby, we had a great stay at the Stella di mare. Location is perfect and accessable with stroller. Great people especially Roy, who helped us having a good start in the day. Thanks again.
Aufenthalt von 8 Nächten im März 2023
Antwort von Stella Di Mare Management am 2. Apr. 2023
Dear Mr. Brosoto, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for taking the time to share your valued feedback, we greatly appreciate any comments by our guests and constantly strive to achieve excellence and highest quality standard in hospitality. It’s always amazing to receive positive feedback or compliments from our guests and we will share your comments with our colleagues, which certainly will act as great motivator. We are looking forward to welcoming you once more very soon. Stella Di Mare Management

10/10 – Hervorragend

Wasily

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Februar 2023
Antwort von Stella Di Mare Management am 28. Feb. 2023
Dear Ms. Iryna,We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and we are glad to read your positive comments. We are glad to read that you appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

10/10 – Hervorragend

Fabio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Hotel für kurze Reisen wie zB verl. Wochenende. Gut gelegen. Danke.
Aufenthalt von 3 Nächten im Juni 2022
Antwort von Stella Di Mare Management am 20. Juni 2022
Dear Fabio, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your wonderful feedback. It was a pleasure having you with us and we are delighted to read from your review that you thoroughly appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

10/10 – Hervorragend

Vivienne

Aufenthalt von 8 Nächten im April 2022

8/10 – Gut

Klaus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Lage, Freundlichkeit, leider etwas laut in der Nacht da zur Zeit eine Baustelle in der Nähe war
Aufenthalt von 6 Nächten im April 2022
Antwort von Stella Di Mare Management am 25. Apr. 2022
Dear Klaus, Thank you for sharing your feedback following your recent stay at Stella Di Mare Dubai Marina. We are very pleased that we were able to delight you during your recent stay with us. The entire team was very happy and all were glad that you enjoyed your stay. We also appreciate all your positive comments towards the hotel, indeed, it is amazing! However, I do apologize for the encountered disturbance about the pool. I hope it did not cause too much of an inconvenience to you. Thank you once more and we are all looking forward to welcoming you back in the near future. Kind regards, Stella Di Mare Management

8/10 – Gut

Philipp

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nur 5 Minuten zur Metro und 10 zur Marina Bay…für Stadtentdecker perfekt gelegen. Für Pool-Geniesser weniger geeignet.
Aufenthalt von 5 Nächten im März 2022
Antwort von Stella Di Mare Management am 3. Apr. 2022
Dear Philipp, Thank you for taking the time to share your review following your recent stay at Stella Di Mare Hotel Dubai Marina. I am pleased you found our hotel to be exquisite, we are delighted that you had an overall enjoyable stay and that some aspects of your stay were satisfactory. Nevertheless, I would like you to rest assured that your kind notes have been taken into consideration. We certainly value your feedback and definitely, the overall experience of our guests is one of our top priorities; therefore, we have taken some measures to understand what went wrong and avoid similar occurrences in the future. We definitely hope we will have another opportunity of welcoming you back to Stella Di Mare and make things better. Thank you once again for sharing your review, and we look forward to welcoming you again very soon. Warm Regards, Stella Di Mare Management

10/10 – Hervorragend

Melanie Lara

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Lage. Freundliches Personal. Schöne Zimmer. Nichts auszusetzen.
Aufenthalt von 5 Nächten im März 2022
Antwort von Stella Di Mare Management am 2. Apr. 2022
Dear Melanie, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your wonderful feedback. It was a pleasure having you with us and we are delighted to read from your review that you thoroughly appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

10/10 – Hervorragend

Said

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2022

8/10 – Gut

Özlem

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Lage des Hotels ist super, strandnahe, marina nahe, Supermärkte Apotheken in der Nähe, die Taxi fahrer kennen dieses Hotel. Leider sind einige Gäste ohne Masken im Aufzug, zudem drängten sich ~10 männliche Gäste ebenfalls in den Aufzug. Ansonsten, super sauber und geräumige Zimmer! Empfehlenswert!
Aufenthalt von 8 Nächten im März 2022
Antwort von Stella Di Mare Management am 30. März 2022
Dear Ozlem, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your wonderful feedback. It was a pleasure having you with us and we are delighted to read from your review that you thoroughly appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im März 2022
Antwort von Stella Di Mare Management am 23. März 2022
Dear Paul, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your wonderful feedback. It was a pleasure having you with us and we are delighted to read from your review that you thoroughly appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Hiba

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Super Lage - Tolle, grosse Zimmer, sehr schönes Bad. Schade ist die Mini Bar leer. Aber im Grossen und gazen super Hotel :-)
Aufenthalt von 5 Nächten im März 2022
Antwort von Stella Di Mare Management am 14. März 2022
Dear Hiba, Thank you for taking the time to share your review following your recent stay at Stella Di Mare Hotel Dubai Marina. I am pleased you found our hotel to be exquisite, we are delighted that you had an overall enjoyable stay and that some aspects of your stay were satisfactory. Nevertheless, I would like you to rest assured that your kind notes have been taken into consideration. We certainly value your feedback and definitely, the overall experience of our guests is one of our top priorities; therefore, we have taken some measures to understand what went wrong and avoid similar occurrences in the future. We definitely hope we will have another opportunity of welcoming you back to Stella Di Mare and make things better. Thank you once again for sharing your review, and we look forward to welcoming you again very soon. Warm Regards, Stella Di Mare Management

4/10 – Schlecht

Luan

Mit einer Gruppe gereist
Zu laut wegen autobahn Wasser entweder nur warm oder kalt Zimmer nicht immer schön aufgeräumt Keine 5 Sterne Hotel Frühstück okey
Aufenthalt von 6 Nächten im Februar 2022
Antwort von Stella Di Mare Management am 7. März 2022
Dear Luan, Thank you for taking the time to review your recent stay at Stella Di Mare Dubai Marina. We always appreciate feedback that is the only way we can truly improve our offering - your detailed observations are appreciated. Customer satisfaction is of the utmost importance to us, and we are truly sorry that your recent visit to Stella Di Mare fell below your expectations. Rest assured, we have already taken measures to understand what went wrong and avoid similar occurrences in the future. Despite this, I do hope to have the pleasure of welcoming you back again soon to Stella Di Mare Dubai Marina, so we may have another opportunity to deliver a more memorable Stella experience. Warm Regards Stella Di Mare Management

8/10 – Gut

Werner

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Absolut sauber und sehr hilfsbereites Personal, gute Küche, feine Zimmer u.a.
Aufenthalt von 7 Nächten im Februar 2022
Antwort von Stella Di Mare Management am 15. Feb. 2022
Dear Valued Guest, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your wonderful feedback. It was a pleasure having you with us and we are delighted to read from your review that you thoroughly appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Thomas

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Das Frühstück war recht vielseitig;
Aufenthalt von 4 Nächten im Februar 2022
Antwort von Stella Di Mare Management am 14. Feb. 2022
Dear Valued Guest, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your wonderful feedback. It was a pleasure having you with us and we are delighted to read from your review that you thoroughly appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

10/10 – Hervorragend

Benjamin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sehr freundliches Personal! Auch sehr gute Lage. In 7-10 Minuten am Strand und JBR. Frühstück top!
Aufenthalt von 10 Nächten im Januar 2022
Antwort von Stella Di Mare Management am 6. Feb. 2022
Dear Valued Guest, Thank you for taking the time to share your amazing feedback following your recent visit to Stella Di Mare Dubai Marina. We are excited to know you had an exceptional time at our hotel. We always endeavor to provide the best experiences for our guests; we are delighted to know that you have liked our hotel and that the entire team made the stay much more memorable. We appreciate your kind comments; we hope to have the pleasure of welcoming you back soon. Warm Regards, Stella Di Mare Management

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Komfort des Zimmers
Stadthotel mit Nähe zur Metro und Marina
Wir haben das Hotel aus strategischen Gründen, da Nähe zur Metro und damit zur Expo ausgewählt. Wir wollten zudem ein großes Zimmer mit Frühstück und keine horrenden Zimmerpreise Daher war das Hotel im Preis/Leistungsverhältnis absolut okay. Leider gibt es dadurch bedingt immer ein paar Abstriche, die man dann auch akzeptieren muss. So richtig negativ war aber nichts.
Aufenthalt von 6 Nächten im Januar 2022
Antwort von Stella Di Mare Management am 28. Jan. 2022
Dear Valued Guest, Thank you for taking the time to review your recent stay at Stella Di Mare Dubai Marina. We always appreciate feedback that is the only way we can truly improve our offering - your detailed observations are appreciated. Customer satisfaction is of the utmost importance to us, and we are truly sorry that your recent visit to Stella Di Mare fell below your expectations. Rest assured, we have already taken measures to understand what went wrong and avoid similar occurrences in the future. Despite this, I do hope to have the pleasure of welcoming you back again soon to Stella Di Mare Dubai Marina, so we may have another opportunity to deliver a more memorable Stella experience. Warm Regards Stella Di Mare Management

8/10 – Gut

Ralf

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wir haben die Unterkunft wegen der Nähe zur Expo gewählt und haben es nicht bereut. Die Marina und der Strand sind nur einen kurzen Fußmarsch entfernt. Das Personal war überaus freundlich und schnell. Die Öffnungszeiten des Restaurants sind beeindruckend und erfreuen alle Gäste die lange unterwegs sind. Draußen zu frühstücken ist aufgrund der Lautstärke der nahe Straße nicht so der Hit.
Aufenthalt von 4 Nächten im Januar 2022
Antwort von Stella Di Mare Management am 21. Jan. 2022
Dear Valued Guest, Thank you for sharing your feedback following your recent stay at Stella Di Mare Dubai Marina. We are very happy that we were able to delight you during your stay with us. We deeply appreciate all your positive comments, towards our Hotel, as well as we are glad that you like our Hotel facilities. We continuously strive to deliver great guest experiences and are grateful for all feedback received, which helps us understand your needs and expectations for your future visits. Thank you once again for your amazing comment and we are all looking forward to welcoming you back, in near future. Best regards, Stella Di Mare Management

10/10 – Hervorragend

Rolf

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2022
Antwort von Stella Di Mare Management am 17. Jan. 2022
Dear Valued Guest, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your wonderful feedback. It was a pleasure having you with us and we are delighted to read from your review that you thoroughly appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Herbert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Reception freundlich und hilfsbereit Housekeeping zu Beginn mangelhaft Frühstücks-Buffet okay Insgesamt noch verbesserungsfähig
Aufenthalt von 7 Nächten im Dezember 2021
Antwort von Stella Di Mare Management am 7. Jan. 2022
Dear Mr.Herbert, Thank you for taking the time to review your recent stay at Stella Di Mare Dubai Marina. We always appreciate feedback that is the only way we can truly improve our offering - your detailed observations are appreciated. Customer satisfaction is of the utmost importance to us, and we are truly sorry that your recent visit to Stella Di Mare fell below your expectations. Rest assured, we have already taken measures to understand what went wrong and avoid similar occurrences in the future. Despite this, I do hope to have the pleasure of welcoming you back again soon to Stella Di Mare Dubai Marina, so we may have another opportunity to deliver a more memorable Stella experience. Warm Regards Stella Di Mare Management

2/10 – Ungenügend

Alice

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Personal im Restaurant ist schrecklich, total unfreundlich, dauert ewig bis der Tisch aufgeräumt wird oder bis Kaffee gebracht wird. Ist Kinderunfreundliches Hotel, mit 2 kleinen Kindern haben sie uns im Restaurant direkt in dir Mitte gesetzt, wo alle durchgehen und allen Seiten Klimaanlage weht. Unsere kleine Tochter (1.5 Jahre) ist nach dem langen Fliegen abends im Kinderwagen eingeschlafen, wir sind in unseren Restaurant im Hotel essen gegangen mit dem Kinderwagen und haben gefragt, ob wir was kleines für später mitnehmen könnten. Der Kellner hat die Schichtleitung Jocelyn geholt und sie war total unfreundlich, hat nicht mal uns angeschaut und nur mit dem Kellner gesprochen, dass es nicht geht und ist dann gegangen. Mein Mann hat dann ihr gesagt, dass wir schlechte Bewertung hinterlassen und Jocelyn hat einfach ok gesagt. Nicht mal ein Joghurt angeboten. Nicht mal in einem 3 Sterne Hotel wird man so behandelt. Absolut nicht empfehlenswert, für 350 € pro Nacht erwartet man deutlich mehr, als dieses Hotel geben kann.
Aufenthalt von 8 Nächten im November 2021
Antwort von Stella Di Mare Management am 3. Dez. 2021
Dear Alice, Thank you for taking the time to review your recent stay at Stella Di Mare Dubai Marina. We always appreciate feedback that is the only way we can truly improve our offering - your detailed observations are appreciated. Customer satisfaction is of the utmost importance to us, and we are truly sorry that your recent visit to Stella Di Mare fell below your expectations. Rest assured, we have already taken measures to understand what went wrong and avoid similar occurrences in the future. Despite this, I do hope to have the pleasure of welcoming you back again soon to Stella Di Mare Dubai Marina, so we may have another opportunity to deliver a more memorable Stella experience. Warm Regards Stella Di Mare Management

10/10 – Hervorragend

Andrei

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 10 Nächten im November 2021

10/10 – Hervorragend

Andy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Zimmer war gut leider ohne Balkon
Aufenthalt von 5 Nächten im Oktober 2021
Antwort von Stella Di Mare Management am 29. Okt. 2021
Dear Andy, We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your wonderful feedback. It was a pleasure having you with us and we are delighted to read from your review that you thoroughly appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

8/10 – Gut

Franziska

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay in the Dubai Marina
In general we were really happy about our choice of the hotel. It was easily accessible by feet, for the metro or for the taxi. The room was very clean and had everything you need. The staff was super friendly and helpful. Specially the front office staff! I only have a few things to mention what would be a good idea to change now when the occupancy is raising. For the F&B department it would be great to have at least 2 more people at the buffet to help people to take their food when the guest is not allowed to touch it. Only one is not enough even I understand it is not easy to get new staff. For the hot drinks service it took really long to get your drinks or that someone is asking you. For the chefs: please change your waffle and pancake recipe unless you want to look them super flat and not tasty. I made a picture because I think it is no even ok to serve this to the guests but I will not share it because this is something you can work on. When you have already a live cooking station - use it and make good waffles and pancakes! Also please let the pastry chef know not to burn the croissants. It looks not very tasty to serve dark brown chocolate croissants - it was not only at one morning. Every morning - 5 days. If you also have any opportunity to cool the yoghurt that would be great because the warm one is not eatable. For the bar at the top - please make at least a ned playlist and not playing the same one over and over again. All in all - thanks for hosting!
Aufenthalt von 5 Nächten im September 2021
Antwort von Stella Di Mare Management am 9. Okt. 2021
Dear Franziska, Thank you for taking the time to share your candid feedback following your recent stay at Stella Di Mare Hotel Dubai Marina, your detailed observations are appreciated. I am pleased to know that we were able to exceed your expectations, and that some aspects of your stay were satisfactory, we also appreciate all your positive comments towards our hotel location, indeed it is amazing! We constantly strive to achieve excellence and to provide you with the highest standards in hospitality, hence I would like you to rest assured that all your kind notes have been taken into consideration. We certainly value your feedback and definitely, the overall experience of our guests is one of our top priority. Thank you once again for sharing your review, and we look forward to welcoming you again very soon. Warm Regards, Stella Di Mare Management

10/10 – Hervorragend

benjamin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ein spitzen Hotel, das ich jederzeit wieder buchen würde
Aufenthalt von 8 Nächten im September 2021
Antwort von Hotel Management am 29. Sept. 2021
Dear Benjamin, Warm Greetings from Stella Di Mare Dubai Marina Hotel! Thank you so much for such a fantastic review! I am genuinely thrilled that you enjoyed your experience at the Stella Di Mare Dubai Marina Hotel. I am happy to read that we have met your expectation. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to improve our services' quality continuously. Thank you again for your trust and for taking the time to write and share this very kind comment. We are looking forward to welcoming you back in the near future. Best Regards, Hotel Management

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Das Personal ist sehr freundlich und zuvorkommend. Die Coronabedingte Essensausgabe durch das Personal brauch mindestens morgens Unterstützung. Unser Zimmer, besonders das Bad und das Tagesrestaurant, könnte eine Renovierung und Aufarbeitung der Möbel vertragen, dann wäre es perfekt.
Aufenthalt von 6 Nächten im Juli 2021

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super gutes Party-Hotel mit Club im Haus.
Aufenthalt von 11 Nächten im Juni 2021

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 7 Nächten im Juni 2021
Antwort von Stella Di Mare Management am 30. Juni 2021
Dear Valued Guest, Thank you for sharing your recent experience at Stella Di Mare Dubai Marina . It was a pleasure having you with us and we are delighted to read from your review score that you thoroughly appreciated our hotel’s high standard. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Nicht den 5 Sternen entsprechend
Aufenthalt von 2 Nächten im Mai 2021
Antwort von Hotel Management am 23. Mai 2021
Dear Valued Guest, Warm Greetings from Stella Di Mare Dubai Marina! Thank you very much for taking the time to share your recent stay experience. It is with great concern to know that aspects of your stay did not meet your expectations. Our sincerest apologies for all those inconveniences. Rest assured that your feedback has well noted and that we'll continuously work for improvements. We hope that you will give us another opportunity to restore your faith and confidence in our hospitality. Best Regards, Hotel Management

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
das hotel war schön und sehr zentral bei der marina bay
Aufenthalt von 5 Nächten im April 2021
Antwort von Hotel Management am 21. Apr. 2021
Dear Valued Guest, Warm Greetings from Stella Di Mare Dubai Marina Hotel! Thank you so much for such a fantastic review! I am genuinely thrilled that you enjoyed your experience at the Stella Di Mare Dubai Marina Hotel. I am happy to read that we have met your expectation. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to improve our services' quality continuously. Thank you again for your trust and for taking the time to write and share this very kind comment. We are looking forward to welcoming you back in the near future. Best Regards, Hotel Management

6/10 – Okay

Verifizierter Reisender

Aufenthalt von 10 Nächten im März 2021
Antwort von Hotel Management am 21. Apr. 2021
Dear Valued Guest, Warm Greetings from Stella Di Mare Dubai Marina! Thank you very much for taking the time to share your recent stay experience. It is with great concern to know that aspects of your stay did not meet your expectations. Our sincerest apologies for all those inconveniences. Rest assured that your feedback has well noted and that we'll continuously work for improvements. We hope that you will give us another opportunity to restore your faith and confidence in our hospitality. Best Regards, Hotel Management

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Alles
Aufenthalt von 7 Nächten im März 2021
Antwort von Hotel Management am 5. Apr. 2021
Dear Valued Guest, Warm Greetings from Stella Di Mare Dubai Marina Hotel! Thank you so much for such a fantastic review! I am genuinely thrilled that you enjoyed your experience at the Stella Di Mare Dubai Marina Hotel. I am happy to read that we have met your expectation. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to improve our services' quality continuously. Thank you again for your trust and for taking the time to write and share this very kind comment. We are looking forward to welcoming you back in the near future. Best Regards, Hotel Management

8/10 – Gut

Jessika

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Tolle Lage Nähe the Walk/JBR und Dubai Marina Mall
Das 5 Sterne Hotel Stella di Mare liegt ganz in der Nähe vom JBR / The Walk oder der Dubai Marina mall. Es gibt am Tag um mehrere Zeiten um mit einem Shuttle Service dort hinzukommen , ich bin allerdings immer gelaufen (10-15min). In der Umgebung liegend sind mehrere Supermärkte , was echt praktisch ist. Überhaupt die Lage Dubai Marina ist für einen Urlaub in Dubai meiner Meinung sehr zu empfehlen. Das Hotel ist schon etwas älter allerdings muss man sagen in einem top Zustand ! Die Zimmer sind hochwertig ausgestattet und mein Zimmer hatte eine tolle große Dusche Und eine Badewanne extra sowie zwei Waschbecken. Es gab jeden Tag Wasser löslichen Kaffee und Tee neu Aufgefüllt. Was nicht ganz so toll ist , ist die pool area. Das Hotel hat zwei kleinere Pools und eine Bar. Meiner Meinung kann man aus der ganzen Pool area mehr machen und es liebevoller gestalten. *Aber ich war sowieso jeden Tag am Strand. Super ist, dass man die Handtücher vom Hotel an den Strand mitnehmen darf! Der Check in war schnell freundlich sehr neutral. Check out war unglaublich lieblos. Ich wurde regelrecht wie in einer Behörde an die Reihe genommen , dass fand ich schade. Im Großen und Ganzen muss man sagen , dass das Stella di Mare aufgrund seines Preises ein sehr gutes 5 Sterne Hotel ist und ich kann es daher weiterempfehlen!
Aufenthalt von 6 Nächten im Februar 2021
Antwort von Hotel Management am 18. Feb. 2021
Dear Jessika, Warm Greetings from Stella Di Mare Dubai Marina Hotel! Thank you so much for such a fantastic review! I am genuinely thrilled that you enjoyed your experience at the Stella Di Mare Dubai Marina Hotel. I am happy to read that we have met your expectation. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to improve our services' quality continuously. Thank you again for your trust and for taking the time to write and share this very kind comment. We are looking forward to welcoming you back in the near future. Best Regards, Hotel Management

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Januar 2021
Antwort von Hotel Management am 18. Feb. 2021
Dear Valued Guest, Warm Greetings from Stella Di Mare Dubai Marina Hotel! Thank you so much for such a fantastic score! I am genuinely thrilled you enjoyed your experience at the Stella Di Mare Dubai Hotel. On behalf of the team, I would like to thank you again for your trust and for taking the time to share your recent stay experience. We look forward to the opportunity of welcoming you back in the near future. Best Regards, Hotel Management

10/10 – Hervorragend

Patrizia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr freundliches und zuvorkommendes Personal. Das Hotel ist sehr modern und super platziert. Gerne wieder
Aufenthalt von 6 Nächten im Januar 2021
Antwort von Hotel Management am 10. Jan. 2021
Dear Patrizia, Warm Greetings from Stella Di Mare Dubai Marina Hotel! Thank you so much for such a fantastic review! I am genuinely thrilled that you enjoyed your experience at the Stella Di Mare Dubai Marina Hotel. I am happy to read that we have met your expectation. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to improve our services' quality continuously. Thank you again for your trust and for taking the time to write and share this very kind comment. We are looking forward to welcoming you back in the near future. Best Regards, Hotel Management

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2020
Antwort von Hotel Management am 5. Jan. 2021
Dear Valued Guest, Warm Greetings from Stella Di Mare Dubai Marina Hotel! Thank you so much for such a fantastic review! I am genuinely thrilled that you enjoyed your experience at the Stella Di Mare Dubai Marina Hotel. I am happy to read that we have met your expectation. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to improve our services' quality continuously. Thank you again for your trust and for taking the time to write and share this very kind comment. We are looking forward to welcoming you back in the near future. Best Regards, Hotel Management

8/10 – Gut

anders

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2020
Antwort von Hotel Management am 16. Nov. 2020
Dear Andres, Warm Greetings from Stella Di Mare Dubai Marina Hotel! While I am glad you were able to enjoy your time at our hotel. On behalf of all the team, I would like to highly thank you again for your trust and for taking the time to share this very kind rating score. We look forward to having you back with us very soon. Best regards, Hotel Management

10/10 – Hervorragend

Nedzad

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I liked most servis off employees.Three people who is working there are one of the best employers Junaid who is working in swimming pool and Man and Happy who cleans room.
Aufenthalt von 8 Nächten im Mai 2024

8/10 – Gut

Zaid

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 10 Nächten im Mai 2024
Antwort von Stella Di Mare Management am 20. Mai 2024
Dear Mr. Zaid, We would like to thank you personally for your recent visit to Stella Di Mare Hotel Dubai Marina and for sharing your experience. It is only through candid, constructive feedback that we can strive to better our product and refine our services.It was truly a pleasure to serve you. We are glad that the accommodations and services were to your liking as complete satisfaction is our goal at the Stella Di Mare Hotel Dubai Marina.Every hotel is defined by the quality of service that it provides to its guests. Our success is measured by how our guests evaluate our services and facilities, therefore be assured that the comments and suggestions we receive are taken seriously.Once again thank you so much for sharing with us your valuable feedback. We look forward to being of continued service and hope to welcome you back in the very near future.Warm regards, Stella Di Mare Management

6/10 – Okay

Maneesh

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Decent hotel, but not 5* material. The pool was very disappointing, looked cheap and tacky. Had to spend extra money lounging else where. Not much great options in terms of hotel facilities. Visited headlines bar on level 31…. If you are not Indian there is no point going. Private events and over crowded by men, no a pleasant site for paying hotel members. About a 15 min walk to JBR beach, I would not recommend a taxi in these areas as it’s heavily congested, a 5 mins journey is almost 30 mins. Overall very mediocre, hotel staff are very nice.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Stella Di Mare Management am 20. Mai 2024
Dear Mr. Maneesh,We would like to thank you personally for your recent visit to Stella Di Mare Hotel Dubai Marina and for sharing your experience. It is only through candid, constructive feedback that we can strive to better our product and refine our services.While we are glad that you find our hotel decent as well as our very nice colleagues. We regret that other areas did not meet your expectation specially our pool area in which we sincerely apologized.Your valued comments has been shared to the concern head of department to assess in order to help us improve our services.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future and ensure a more enjoyable experience. Best Regards, Stella Di Mare Management

10/10 – Hervorragend

Abdul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Every thing good
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Stella Di Mare Management am 20. Mai 2024
Dear Mr. Abdul,We sincerely thank you for choosing to stay at Stella Di Mare Dubai Marina and for sharing your feedback. It was a pleasure having you with us and we are glad to read your positive comments. We are glad to read that you appreciated our hotel’s services and facilities. We constantly strive to achieve excellence and to provide you with the highest standards in hospitality and we are very glad that the entire team was able to meet all of your expectations. Thank you once again for your review and we are all excited to welcome you back again soon! Warm regards, Stella Di Mare Management